tirsdag 11. september 2012

Jeg sendte en ny e-post til Liverpool City Council





Gmail - Your Email Enquiry <<#22175-211411#>>











Gmail


Erik Ribsskog
<eribsskog@gmail.com>










Your Email Enquiry <<#22175-211411#>>












Erik Ribsskog

<eribsskog@gmail.com>



Tue, Sep 11, 2012 at 3:14 PM




To:
Liverpool Direct <Liverpool.Direct@liverpool.gov.uk>


Cc:
info@tpas.org.uk, SMcFarlane@lht.co.uk






Hi,

yes, I sent it to you since the Council pay the Housing Benefit, and since Tpas don't reply.

LHT doesn't have a general enquiry e-mail address, (like I wrote on the attached form), so I think it's a bit tricky to send regular e-mails to them.


But I hope Tpas is going to reply now.

So I forward this e-mail to them.

Since I've also complained to them about my earlier landlord, (T.J.Thomas/Imperial Properties), without getting a reply, (if I'm not mistaking).


Thanks again for informing me about this!

Best regards,

Erik Ribsskog


On Tue, Sep 11, 2012 at 2:50 PM, Liverpool Direct <Liverpool.Direct@liverpool.gov.uk> wrote:







Your email reference number is: 211411






Dear Erik



Thank you for your e-mail about your property




Unfortunately, we cannot help you with this matter because is does not come within the remit of Liverpool City Council. May we suggest you contact:


Liverpool Housing Trust



If you would like any further assistance on this matter or anything else please let me know via the e-mail address below



Kind regards



Anna




Email: liverpool.direct@liverpool.gov.uk


Website: www.liverpool.gov.uk




P Please consider the environment before printing this e-mail. Thank you





Would you prefer to receive your council tax bill via e-mail? Go to www.liverpool.gov.uk and complete the easy online registration form.






--- Original Message ---
From: Erik Ribsskog <eribsskog@gmail.com>
Received: 10/09/12 17:28:14 o'clock UTC
To: <SMcFarlane@lht.co.uk>

CC:<info@tpas.org.uk>
Subject: New update/Fwd: Update/Fwd: Paying service charge

Hi again,


what I mean with 'no code for gate', on the form, btw.



Is that you don't use the code, on the gate, like Housing Officer Sarah told me today.


I've lived here since May, but wasn't informed about this, when moved in.



An old guy told me his code didn't work, right after I moved in.



So I let him in.


But now understand, that was a hoax.



Things should be proper.



Also, no electricity on meter, and no electricity-key here when moved in.



Had to wait for the electricity-key to be sent in the post from Scottish Power.



That took many days, so I had no electricity at all, the first days here, due to missing key when moved in.


Also, the woman at my induction chewed chewing-gum, in the meeting.


I'm an old Shop Manager, so sometimes notice many complaints :)


Best regards,

Erik Ribsskog





---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Mon, Sep 10, 2012 at 6:00 PM
Subject: Update/Fwd: Paying service charge
To: SMcFarlane@lht.co.uk
Cc: info@tpas.org.uk



Hi,


I send the form on e-mail.


Hope that's ok.



Also, smoke detector fitted in not beautiful way, I think, today, by electricitans.



(See attached photograph).



But you don't need to send repair-people due to this.


Stressing with guys like that here, all the time.



I can try to get some paint myself on a later date.


But if you want me to explain more about the form, please just e-mail me, it a bit exhausting with officers here all the time.


I want my privacy, (which I hold dear), like I've told you earlier.


If that's ok, please :)


Yours sincerely,


Erik Ribsskog




---------- Forwarded message ----------
From: McFarlane Shirley <SMcFarlane@lht.co.uk>

Date: Tue, Jun 12, 2012 at 10:52 AM
Subject: Paying service charge
To: "eribsskog@gmail.com" <eribsskog@gmail.com>






Hi Mr Ribsskog



Thanks for clarifying the £12.92 payment.



The service charge of £6.46 per week is actually paid by Housing Benefit so you don’t have to pay this.



I will arrange a refund of the £12.92 along with the £10.00 you paid at sign up.




Regards



Shirley



Shirley McFarlane


Income Management Officer


Liverpool Housing Trust


12 Hanover Street


Liverpool


L1 4AA



Tel: 0151 708 2418


Mobile: 07833 057 202


Email: smcfarlane@lht.co.uk


www.lht.co.uk



Liverpool Housing Trust is part of Symphony Housing Group



Think before you print



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