Erik Ribsskog
<eribsskog@gmail.com>
Your letter from 14/11/Fwd:
Erik Ribsskog
<eribsskog@gmail.com>
Fri, Nov 16, 2012 at 2:17 AM
To:
CFennell@ingeus.co.uk
Cc:
Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>, CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Steven Moore <steven@recruitmentdirect.net>, Richard Benton <RBenton@ingeus.co.uk>, Melanie Wright <MWright@ingeus.co.uk>
Hi,
I'm refering to your letter from 14/11, which I received yesterday.
I called the Jobcentre in Birkenhead yesterday and some of the problems are due to that they don't respond to e-mails like a person with the strange(?) name Rude there, told me, in the phone-call.
I attach a letter to the Jobcentre which I wrote yesterday, so that Ingeus are on line on what's going on, (since I also go to Ingeus and not only the Jobcentre).
You mention 'zone ticket' in your letter.
My Employment Advisor Melanie Wright, has earlier promised to send me one of these, in conection with a meeting, at Ingeus, in Greame House.
But I haven't recieved any such ticket at all from you.
She also sometimes writes in only upper-case it seems.
And she haven't helped with contacting the Jobcentre about the missing Jobseeker Allowances.
So my confidence in your Employement Advisor is a bit low, to be honest.
Perhaps I should get another Employment Advisor?
(But please not Paul Nesbit because he complains on that I don't speak Finnish, even if it isn't normal in Norway to speak Finnish).
Best regards,
Erik Ribsskog
Date: Wed, Nov 14, 2012 at 10:08 PM
Subject: Re:
To: Claire Fennell <CFennell@ingeus.co.uk>
Cc: Contact-Us <Contact-Us@jobcentreplus.gsi.
Hi,
thank you for your e-mail!
The spoofing, (like it's called), isn't to do with my e-mail-provider.
It's like if someone are sending a letter in my name.
Then this isn't to do with Royal Mail.
It's to do with the person sending it.
I can't see that you have commented on that the Employment Advisor sometimes writes in only upper-case.
This is considered inpolite in large parts of the World, I think.
It doesn't seem to say your signature/name, in your e-mail either.
I think this is a bit strange.
The mentioned job starts on Monday next week.
But there are still interviews to be done, etc.
So I have to get back about that.
Perhaps Ingeus should pay when people are at the Work Programme.
The way it is now it's complex, and people sit like me and starve, (I think I have to say), and don't understand if the problem is Ingeus or the Jobcentre.
At Ingeus you also complain about me not speaking Finish, etc.
(The Employment Advisor I had when your office was in the Corn Exhange).
Regards,
Erik Ribsskog
On Wed, Nov 14, 2012 at 6:22 PM, Claire Fennell <CFennell@ingeus.co.uk> wrote:
Dear Mr Ribsskog,
I am responding to the email below that you have sent your Employment Adviser Melanie Wright. Melanie has received a series of emails which appear to be coming from your email address, the emails have not been
“tampered” with by Melanie and she has not written them. If you feel that emails are being sent from your email address which you have not sent then I suggest that you report this to your email provider.
With regards to you not receiving any benefit I have responded to this in writing today however I appreciate that you will not have yet read this letter. I can confirm that Ingeus have not raised any doubts
against your Job Seekers Allowance which would affect your Job Seekers Payments. Therefore if you have a query regarding not receiving your Job Seekers Allowance then this is something that you would need to speak to Job Centre Plus about, they will be ableto provide you with information as to why you have not received a payment. If you would like to ring Job Centre Plus from the Ingeus office then you are more than welcome, please just ask your Employment Adviser when you are in the office.
If you require financial assistance in securing employment then this is something that can be discussed further when you attend your appointments at Ingeus with your Employment Adviser. Your next appointment
is 6th December 12 at 10:30am, if you feel that you require an appointment earlier than this date then please contact your Adviser to arrange this.
If you have any further queries then please do not hesitate to contact me
Regards
Hi,
that e-mail was not from me.
I got a call today regarding the job in Dorset.
I can't see that you have dealt with the problem that I haven't recieved the eight lates Jobseekers Allowances.
I didn't get a response when I needed to go to a job-interview in Atrincham, but didn't have money for the train ticket.
I copy this to your Higher Management-representative who deals with the complaint-case.
Erik Ribsskog
PS.
PS 2.
Claire Fennell
Performance and Delivery Manager
Ingeus UK Ltd
1st Floor
Graeme House
Liverpool
L2 7XS
Tel: 0151 433 0000
Mobile: 07557036061
Fax: 0151 227 5585
This email transmission including any attachments is confidential and may also contain information that is legally privileged and copyright material. It is intended solely for the addressee. If you receive this email by mistake please promptly inform us by reply email and then delete the email and destroy any printed copy. You must not disclose or use in any way the information in the email. If you are not the intended recipient of this email transmission, any use, interference with, disclosure or copying of this email transmission, or action taken in reliance on this email transmission, is unauthorised, prohibited and may be unlawful. There is no warranty that this email is error or virus free. It may be a private communication and, if so, does not represent the views of the Ingeus Group of Companies or its management. If it is a private communication, care should be taken in opening it to ensure that undue offence is not given.
Ingeus UK Limited is registered in England and Wales with company number 4320853.
http://www.ingeus.co.uk
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