Erik Ribsskog
<eribsskog@gmail.com>
Complaint
Erik Ribsskog
<eribsskog@gmail.com>
Fri, Dec 21, 2012 at 7:33 AM
To:
Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
Hi,
when I went to the Jobcentre in Aintree yesterday, something happened which puzzles me.
I showed my attandance arrangement-card to the reception, and was told: 'box 2', (like it says on the card), and to take a seat.
The seats are placed so that ones backs face the boxes.
And when I heard a woman call my last-name, I went to box 2.
But the woman in box 2 just looked down.
And the woman in box 3 wanted to speak with me, about the sign-on-meeting.
What was going on here, I was wondering?
Box 3 also didn't have jobseekers-diary-forms in it, so the box 3-woman, (who didn't say her name), had to go to box 2 to pick up a couple of them, when I mentioned that the reason I used my home-made form, was because I hadn't been given proper forms lately.
The box 3 woman also asked me if I had a car since I had applied to a job in Chorley on the Universal Jobmatch.
I explained I was used to commute when I lived in Norway, and that the Universal Jobmatch is set on a 20 or 30 miles radius, I think, and therefore shows jobs in the whole North-West almost.
I thought I was ridiuled because I had applied for a job outside of Merseyside.
But there aren't that many jobs at Merseyside, which fits with my jobseekers agreement.
And earlier I've been told by the Jobcentre to also apply for jobs outside of Merseyside.
So it's like one arm of the Jobcentre doesn't know what the other arm does.
I've also been so unfortunate to have been unemployed a while now, and have gone to four different jobcentres.
(Williamsson Sq, the one in Sunderland City Centre and Edge Hill).
And the one in Aintree does it different from the three others.
None of the three others had a fixed box-number for sign-on meetings.
The box number would vary, for each appointment.
So I think it's a bit strange, with the box-number-system, in Aintree, (Walton Vale).
And if they have this box-number-system.
Then why was I called to the 'wrong' box yesterday, I was wondering.
Hope it's alright that I'm a bit currious about this.
Best regards,
Erik Ribsskog