Erik Ribsskog
<eribsskog@gmail.com>
#6590595 Twitter Support: update on "Offensive content - ArneLie1"
Erik Ribsskog
<eribsskog@gmail.com>
Sun, Dec 9, 2012 at 11:08 PM
To:
Twitter Support <support+id6590595@twitter.zendesk.com>
Hi,
this report contains a death-theat, (the person wonders if I want to be boiled in a cooking pot).
Still you at Twitter don't think it's offensive.
I've also not a beginner, on the internet, (I've been online since 1996), and I've also worked as a Company Researcher, on the net, so I can tell that these accounts I'm reporting to you aren't 'normal' accounts, but accounts set up with the thought of attacking me, as the main goal.
How can you ignore this at Twitter?
Get real.
Erik Ribsskog
On Wed, Dec 5, 2012 at 11:55 PM, GigiMessina <notifications-support@
##- Please type your reply above this line -##
GigiMessina, Dec 05 03:55 pm (PST): Hello,
We understand that everyone has different levels of sensitivity towards content, and that you may feel uncomfortable with the posted content. However, Twitter provides a communication platform, and users may use our service to discuss controversial subject matter.
Here are some quick tips to help you with your situation:
* Do not respond to the user. We have found overwhelmingly that responding to a user who is intentionally attempting to aggravate you encourages that user to continue their behavior.
* Block the user. You can block the user using the blocking feature described here: https://support.twitter.com/
* Learn more about how to deal with abusive users: https://support.twitter.com/
If you believe the content or behavior you are reporting is prohibited in your local jurisdiction, please contact your local authorities so they can accurately assess the content or behavior for possible violations of local law. If Twitter is contacted directly by law enforcement, we can work with them and provide assistance for their investigation as well as guidance around possible approaches. You can point local law enforcement to our Law Enforcement Guidelines here: https://support.twitter.com/
If you’re concerned for your physical safety, please contact your local authorities for further assistance. Please let us know if you believe the behavior has escalated or otherwise violates our rules.
Thanks,
@GigiMessina
Twitter Trust & Safety
johncons, Nov 11 07:52 pm (PST): How can we help?: Offensive content
Reported user: @ArneLie1
Offensive Tweet: https://twitter.com/ArneLie1/
Text of Tweet: @johncons Dobro veče du kvisen på samfunnens rompet! Vil du i gryten eller på den hospitsale?
Tweet time: Nov 11 2012 21:23:53 via web
What are you reporting?: This user keeps sending me @replies and I don't want to receive them.
Blocked user(s): Yes
How long ago did this begin?: 24 hours ago
How many times has this happened?: Once.
Further description of problem: This is a death-treath.
Written by someone who seems to be Albanian mafia, I think, (after Googeling the words which aren't Norwegian).
The person asks if I wants to go to hospital or in a big sauce-pan.
Something like this.
Maybe you'll now stop telling me I'm just being sensitive, and also take the other, numerous complaints I've sent you seriously.
Your full name: Erik Ribsskog
I understand that Twitter may provide third parties, such as the affected user, with a copy of this report.
Twitter username: @johncons
Email address: eribsskog@gmail.com
Message-Id:YYN43JAV_