Erik Ribsskog
<eribsskog@gmail.com>
#6901771 Twitter Support: update on "Offensive content - GlaxmoPharma"
Twitter Support
<notifications-support@twitter.zendesk.com>
Mon, Dec 17, 2012 at 12:49 AM
Reply-To:
Twitter Support <support+id6901771@twitter.zendesk.com>
To:
johncons <eribsskog@gmail.com>
##- Please type your reply above this line -##
Hello,
We've received your report and will be taking a look at the issue you reported.
What happens next?
The Twitter Trust & Safety team will review your report and take action if the user is violating the Twitter Rules (https://twitter.com/rules). We may follow up with you if we need additional information.
Keep in mind, Twitter is a platform that provides a global communication service which encompasses a variety of users with different voices, ideas, and perspectives. As a policy, Twitter does not mediate content or intervene in disputes between users.
Please keep in mind that filing multiple reports will not resolve your issue faster. Rest assured, we are working as quickly as possible, but our ability to respond may be delayed due to a high number of tickets. We thank you for your patience.
What else can I do?
We recommend that you block users who you believe are being abusive towards you. Blocking the user prevents them from doing the following:
adding your Twitter account to their lists;
having their @replies or mentions show in your mentions tab (although these Tweets may still appear in search);
following you; and
seeing your profile picture on their profile page or in their timeline.
You can read more about how to block other users on the following page: https://support.twitter.com/
You can also find more resources for dealing with abusive behavior at our Help Center:
https://support.twitter.com/
Contact Law Enforcement
If something has gone beyond the point of a personal conflict and has escalated to the point of believable violent threats, whether it be online or offline, please contact your local law enforcement so they can accurately assess the validity of the issue.
If contacted by law enforcement directly, we can work with them and provide the necessary information for their investigation of your issue.
You can point local law enforcement to our Law Enforcement Guidelines (https://support.twitter.com/
Thanks,
Twitter Trust & Safety
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Your ticket number: #6901771
Message-Id:6BYTGW12_