Erik Ribsskog
<eribsskog@gmail.com>
#6864203 Twitter Support: update on "Offensive content - Gryntgrynt"
Erik Ribsskog
<eribsskog@gmail.com>
Fri, Dec 14, 2012 at 3:56 PM
To:
Twitter Support <support+id6864203@twitter.zendesk.com>
Hi,
I want this escalated for a second opinion please.
This is part of a large attack it seems, and Twitter have taken the around fifty complaints I've sent you earlier more seriously, I think.
This is like you aren't taking your job seriously, I think.
Erik Ribsskog
On Thu, Dec 13, 2012 at 1:15 PM, SamuelFisher <notifications-support@
##- Please type your reply above this line -##
SamuelFisher, Dec 13 05:15 am (PST): Hello,
While we understand your frustration, the reported behavior is not in violation of the Twitter Rules (http://twitter.com/rules).
We have found overwhelmingly that responding to users who are intentionally attempting to aggravate you encourages that user to continue their behavior. We recommend you don’t reply, retweet, comment on their behavior, or instigate them. If you'd prefer not to see content from that person, you can block the user using the blocking feature described here: https://support.twitter.com/
As a policy, we do not mediate content and we do not intervene in disputes between users. This means that users are allowed to post potentially inflammatory content, provided that they do not violate the Twitter Rules.
If you believe the content or behavior you are reporting is prohibited in your local jurisdiction, please contact your local authorities so they can accurately assess the content or behavior for possible violations of local law. If Twitter is contacted directly by law enforcement, we can work with them and provide assistance for their investigation as well as guidance around possible approaches. You can point local law enforcement to our Law Enforcement Guidelines here: https://support.twitter.com/
If you’re concerned for your physical safety, please contact your local authorities for further assistance. Please let us know if you believe the behavior has escalated or otherwise violates our rules.
Thanks,
SamuelFisher
Twitter Trust & Safety
Additional information:
• Dealing with abusive users: https://support.twitter.com/
• Blocking other users: https://support.twitter.com/
• Making your profile protected: https://support.twitter.com/
johncons, Dec 12 06:12 pm (PST): How can we help?: Offensive content
Reported user: @Gryntgrynt
Offensive Tweet: https://twitter.com/
Text of Tweet: @johncons Grynt
Tweet time: Dec 11 2012 15:20:14 via web
What are you reporting?: This user keeps sending me @replies and I don't want to receive them.
Blocked user(s): Yes
How long ago did this begin?: Few days ago
How many times has this happened?: Only once, (but this is a new account which seems dedicated to attacking me).
I've sent you around 50 similar reports lately.
This seems organised.
Further description of problem: The person tweets 'Grynt' to me, which means something like 'oink'.
This is very inpolite and offensive, I think.
Your full name: Erik Ribsskog
I understand that Twitter may provide third parties, such as the affected user, with a copy of this report.
Twitter username: @johncons
Email address: eribsskog@gmail.com
Message-Id:E1SJ8C13_