Erik Ribsskog
<eribsskog@gmail.com>
Problems with Virgin Broadband
Erik Ribsskog
<eribsskog@gmail.com>
Thu, Apr 4, 2013 at 4:46 PM
To:
informationgovernance@ico.org.uk
Cc:
"emb.london" <emb.london@mfa.no>, l.kennedy@easylaw.co.uk, "hv-02.kontakt" <hv-02.kontakt@mil.no>
Hi,
I couldn't fine e-mail addresses to Ofcom or Virgin, so I write to you.
I read about ICO on Ofcom's website.
I couldn't fine e-mail addresses to Ofcom or Virgin, so I write to you.
I was recomended Virgin, by a fellow study abroad student, at University of Sunderland, in 2004.
(For mobiles, but anyway).
I've earlier had Nextgentel, (in Norway), and BT, (at an earlier address).
They drilled a whole in the wall, and just put some paste, (or something in it), and asked me to paint over it.
Also, they were three people, and BT were only one, (at the place I lived in 2005/06).
I think this was strange.
I still use my mobile broadband, because they couldn't get it to work.
I said I'd reinstall Windows.
But that wasn't enough.
A few minuttes after the three Virgin-guys left.
I got a call from Paul, who had told me to call him tomorrow, if the broadband didn't work.
(Because I had to say something to get them out of the appartment.
So I said I'll reinstall Windows.
And if the modem still doesn't work, I'll call Virgin'.
Then a third guy; (who got here later, after the other two were finished).
An older guy named Paul.
(Who also had a Virgin uniform).
He wrote his phone-numer down, on a Virgin folder.
After asking me if I had a pen.
He then called me, just a few minutes, after they left.
And said Virgin would be back in my flat, on Wednesday morning.
To switch some stuff in the white box.
I asked him if the internet would work in the mean-time.
He said it would.
I said that then I don't any more people here to wake me up.
Then I don't want any more Virgin-staff here.
I think it's something funny going on.
I've had broadband for years, both in Norway and in the UK, and never have any of the broadband-companies wanted to come back to my flat, to switch some broadband-stuff.
And without sending a letter.
This I wanted to complain about.
Is this to install something that is breaching my data protection, I'm wondering.
This is harassment, I think.
Erik Ribsskog