Erik Ribsskog
<eribsskog@gmail.com>
Complaint
Erik Ribsskog
<eribsskog@gmail.com>
Thu, May 2, 2013 at 7:02 PM
To:
cs@matalanonline.co.uk
Hi,
I was at your shop in Weavertree, in Liverpool, the other week.
You had tennis-shirts three for ten pounds.
When I got to the check-out, they told me, that offer was just for Matalan-card-holders.
I hadn't noticed that.
I used to work as a manager, in a retail-chain named Rimi, in Norway.
We used to have the Domino-card.
If we had an offer only for Domino-card-holders, then Rimi would send letters those people, and not advertise in the shop.
(To avoid misunderstandings).
If I remember it right.
Something like this.
(Rimi stopped having Domino-cards many years ago, so this is some time ago.
But I think it was something like this).
You have spelt my name wrong here.
How can 'Erik' be 'Rik'.
Isn't Eric/Erik a quite usual name, also in the UK?
There's a place named Erics in Matthew St., I think.
A concert-place or pub, I think.
So this I find odd.
Could you please correct my name, in your database.
And I wanted to complain about this.
Was this mis-spelling on purpose, I'm wondering.
Since I didn't notice that the poster said the tennis-shirt-offer was only for Matalan-card-holders.
(At least I was told this, by the check-out-woman).
Erik Ribsskog
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PS.
Her er vedlegget:
