Erik Ribsskog
<eribsskog@gmail.com>
Problems with paying token-payment/Fwd: Update/Fwd: Complaint/Fwd: Your letter of 5/11, (Your ref: 47998755)
Erik Ribsskog
<eribsskog@gmail.com>
Tue, Jun 4, 2013 at 12:43 PM
To:
Contact <CONTACT@dmpay.co.uk>
Hi,
I've gotten the Jobseekers Allowance back again now.
(Sorry about the delay).
And I paid the token-payment for the month of May, on Friday, last week.
(Sorry about the delay).
And I paid the token-payment for the month of May, on Friday, last week.
And I'm going to pay the next token-payments, on the scheduled dates.
Sorry about the delay with this!
Yours sincerely,
Erik Ribsskog
On Thu, May 30, 2013 at 11:14 AM, Contact <CONTACT@dmpay.co.uk> wrote:
Dear Mr Ribsskog
Re: 47998755
Thank you for your email and your comments have been noted. We have placed the account on hold to prevent the possibility of a default.
Regards
Collection Support Department
From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 29 May 2013 12:31To: Contact
Subject: Re: Problems with paying token-payment/Fwd: Update/Fwd: Complaint/Fwd: Your letter of 5/11, (Your ref: 47998755)
Hi,
ok, I'll contact you again by 11/6 if I haven't recieved the Jobseekers Allowance.
I got a call-back from Steve at the Jobcentre this morning.
And they had made my case a 'priority', he said.
And they had made my case a 'priority', he said.
They were going to try to make a desition before lunch-time tomorrow.
So I'll go to the Jobcentre tomorrow afternoon, and then they'll hopefully know more.
And then I'm going to pay the overdue bills as soon as possible.
Thank you for the e-mail!
Best regards,
Erik Ribsskog
Erik Ribsskog
On Wed, May 29, 2013 at 10:11 AM, Contact <CONTACT@dmpay.co.uk> wrote:
Dear Mr Ribsskog
Thank you for your email. I can confirm your account has been placed on hold for 14 days for you to receive your benefits through. Please contact us within this time if this is still not received.
Regards
Collections Support Dept.
From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 28 May 2013 14:44To: Contact
Cc: Contact-Us
Subject: Problems with paying token-payment/Fwd: Update/Fwd: Complaint/Fwd: Your letter of 5/11, (Your ref: 47998755)
Hi,
unfortunately the Jobcentre haven't sent me my last three jobseekers allowance-payments, and I have no money on my bank account.
I'm therefore a bit delayed with my token payment to you, this month.
I'm going to go to the post office, as usual, and pay the giro, when I finally recieve the mentioned payments from the Jobcentre.
Hope this is alright and sorry about the delay!
Yours sincerely,
Erik Ribsskog
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Fri, Nov 23, 2012 at 5:07 PM
Subject: Re: Update/Fwd: Complaint/Fwd: Your letter of 5/11, (Your ref: 47998755)
To: Shirley Pyper <shirley.pyper@debt-managers.
Hi,
thank you for your e-mail!
I hope I'll be able to make the payments as usual in the future.
(I see in my calender-book here that the next payment is to be paid by Wednesday next week.
And I shouldn't have any problems paying that payment in time).
It's just that I've had some problems with the Jobcentre and the Jobseekers Allowance, in the last months.
But it seems like this is getting sorted now.
If there are any more similar problems in the future, I'm going to try to update you as soon as possible.
Hope this is alright, and sorry again about the problems with this!
Best regards,
Erik Ribsskog
On Fri, Nov 23, 2012 at 4:58 PM, Shirley Pyper <shirley.pyper@debt-managers.
Mr E Ribsskog
Keith Avenue
Liverpool
L4 5XJ
23rd November 2012
Our ref: 47998755
Dear Mr Ribsskog,
Thank you for emails regarding the above, which has been passed to me to respond to you directly. All of your comments have been noted, and your dissatisfaction has been dealt with under our complaints process. I have attached a copy for your information.
I can confirm that our letter dated the 12th November 2012 was in the morning post prior to our agent responding to your email, and therefore the agent was unable to retrieve the letter. However the agent should have advised you to ignore the letter and for this I do apologise.
Please be assured that the agent concerned has been given relevant feedback.
As an agency we work very closely under the guidelines on debt collection practices and ensure we follow these stringently. DML prides itself on compliance, working with organisations such as the CSA and OFT in order to collect ethically and responsibly.
I can confirm that we are in receipt of your recent payment, and I can advise that the account will be monitored by me in the future. If you have any further queries please do not hesitate to contact me on 01709 758410 or by email to the address below.
The attached link to the Financial Ombudsman Service advises you how to complain within the next six months, if you feel we have not assisted you in resolving this matter. Their web details are as follows: http://www.fos.org.uk/
Yours sincerely,
Shirley Pyper
Ms Shirley Pyper
Complaints Manager
Debt Managers Ltd
01709 758410
______________________________
From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 20 November 2012 08:06
To: Contact
Subject: Update/Fwd: Complaint/Fwd: Your letter of 5/11, (Your ref: 47998755)
Hi,
I just wanted to update about that I've finally got some money on my bank-account now, so I've gotten to pay the earlier mentioned bill.
Sorry about the delay with this!
Best regards,
Erik Ribsskog
PS.
I attach a scanned copy of the receipt for this payment.
---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Fri, Nov 16, 2012 at 2:56 AM
Subject: Complaint/Fwd: Your letter of 5/11, (Your ref: 47998755)
To: contact@dmpay.co.uk
Cc: Q&A <contactus@cccs.co.uk>
Hi,
I'm refering to your letter from 12/11, (which I attach), which I recieved two days ago.
You write: 'You have failed to respond to the Default Notice that was sent to you recently'.
This isn't true.
I sent you an e-mail on 8/11 about this.
(See the forwarded e-mail below).
So I wanted to please complain on that your company is disorganised.
One hand don't seem to know what the other hand does, (so to speak).
Perhaps you would be so kind as to delete my debt with you?
(To compensate for wasting my time here).
Hope this alright!
Erik Ribsskog
---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Thu, Nov 8, 2012 at 10:49 PM
Subject: Your letter of 5/11, (Your ref: 47998755)
To: contact@dmpay.co.uk
Cc: Contact-Us <Contact-Us@jobcentreplus.gsi.
Hi,
I'm refering to your letter from 5/11, which I attach.
The Jobcentre haven't sent me my five latest Jobseekers Allowance-payments, for no good reason.
I do my Jobseeking like the Jobcentre have previously told me they want me to do it, every week.
I have not been informed by the Jobcentre when they are going to start sending me my Jobseekers Allowance again.
And I no money for cutting my hair, or taking the train to job-interviews eighter.
So maybe Barclays can give me a loan, untill someone have cleaned the problems at the Jobcentre up?
I also have an insurance-case against Barclays, since where I used to live, in Leather Lane, in Liverpool, (untill August last year), I was thrown out, after I wasn't sent a letter, for a court-hearing, so most of my stuff was kept by the landlord, after the Police broke in to my flat.
But I don't have money to buy stamps, so I haven't gotten to send about this to Barclays insurance-department.
But you are perhaps a department of Barclays?
Then perhaps you could send about this to Barclays Bank, (the loan-application), and Barclays Insurance, (about the problems in Leather Lane, with the Landlord there).
I'll pay the bill as soon as I get some money.
Sorry about the problems with this!
Yours sincerely,
Erik Ribsskog
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Debt Managers Ltd. Registered in Scotland (registered no. 219618).
Registered Office: 12 Hope Street, Edinburgh, EH2 4DB
Any views or opinions are solely those of the author and do not necessarily represent those of the Company
------------------------------
The information transmitted is confidential and intended only for the person or entity to which it is addressed and may contain confidential and/or legally privileged material. If you are not the intended recipient of this message, please notify the sender immediately and confirm to us that it has been destroyed. You are strictly prohibited from using , copying or disseminating this message or any information it contains to anyone other than the intended recipient.
Debt Managers (Services) Limited. Company registration number 8092808
Registered Office: One Arleston Way, Solihull, West Midlands, B90 4LH
Any views or opinions are solely those of the author and do not necessarily represent those of the Company
------------------------------
The information transmitted is confidential and intended only for the person or entity to which it is addressed and may contain confidential and/or legally privileged material. If you are not the intended recipient of this message, please notify the sender immediately and confirm to us that it has been destroyed. You are strictly prohibited from using , copying or disseminating this message or any information it contains to anyone other than the intended recipient.
Debt Managers (Services) Limited. Company registration number 8092808
Registered in England and Wales
Registered Office: One Arleston Way, Solihull, West Midlands, B90 4LH