Enda en e-post om online trakassering

Erik Ribsskog
<eribsskog@gmail.com>

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Re: Your order at Takeaway.com [OBUY8J]

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Erik Ribsskog

<eribsskog@gmail.com>




Fri, Jul 5, 2013 at 7:01 PM

To:
"Takeaway.com Customer Service" <info@takeaway.com>

Hi,

I have already told you that I haven't placed this order.

Also, you could ask people to confirm the order, in a confirmation-e mail.

Just an advice.

Then these problems wouldn't happened.

I've never bought anything from your company, (Takeaway.com), and I haven't registered an account with you.

Also I think your name, (Izzy), looks a bit strange.

It dosen't make me confident about your complany, when the people who work there has 'funny' names like that.

Erik Ribsskog

On Fri, Jul 5, 2013 at 6:53 PM, Takeaway.com Customer Service <info@takeaway.com> wrote:

Dear Mr. Ribsskog,

Apologies for the over familiar tone of the previous emails.  At takeaway.com, we have a comprehensive system to deal with these situations. We need to have it confirmed that the order was placed under false pretences, this is a standard practice.  

With all due respect, I only intended to raise to your attention that someone has placed an order under your name and email address. Apologies for this, as I believed wrongly it would it would be in your interest to know the situation.

With kind regards,
Izzy
The Takeaway.com Team

info@takeaway.com

Takeaway.com
Customer Relation Team
Phone: 0203 588 0008
Fax: 0208 043 0077
Website: Takeaway.com

Takeaway.com

1 Northumberland Avenue
London WC2N 5BW
United Kingdom


Takeaway.com, Thuisbezorgd.nl, Pizza.fr, Pizza.be, Lieferservice.de, Lieferservice.at, Lieferservice.ch, Pizza.co.uk, Pizza.dk and Pizza.lu

No rights can be derived from this message.
Aan dit bericht kunnen geen rechten worden ontleend.
Für den Inhalt dieser Mail übernimmt Takeaway.com keine Verantwortung.
Ce message n'est pas juridiquement contraignant.

On 5 July 2013 19:44, Erik Ribsskog <eribsskog@gmail.com> wrote:

Hi,

I don't like it that you call me by my first-name here.

I don't want to be personal with you.

You have to clean up your own systems yourselves.

Stop bugging me with all your funny e-mails.

Erik Ribsskog

On Fri, Jul 5, 2013 at 6:40 PM, Takeaway.com Customer Service <info@takeaway.com> wrote:

Dear Erik,

Please can you confirm that you did not place an order today at takeaway.com? If that is the case, we need to investigate that an order has been placed in your name without your consent.

With kind regards,

The Takeaway.com Team

info@takeaway.com

Takeaway.com
Customer Relation Team
Phone: 0203 588 0008
Fax: 0208 043 0077
Website: Takeaway.com

Takeaway.com

1 Northumberland Avenue
London WC2N 5BW
United Kingdom


Takeaway.com, Thuisbezorgd.nl, Pizza.fr, Pizza.be, Lieferservice.de, Lieferservice.at, Lieferservice.ch, Pizza.co.uk, Pizza.dk and Pizza.lu

No rights can be derived from this message.
Aan dit bericht kunnen geen rechten worden ontleend.
Für den Inhalt dieser Mail übernimmt Takeaway.com keine Verantwortung.
Ce message n'est pas juridiquement contraignant.

On 5 July 2013 19:28, Erik Ribsskog <eribsskog@gmail.com> wrote:

Hi,

I haven't ordered any fast-food today.

I never buy vegetables like this.

I go out to buy food at McDonalds or Tesco.

I'm an economist, so I don't order food for £30 which I can buy in the shop for £3.

Erik Ribsskog

On Fri, Jul 5, 2013 at 5:56 PM, Takeaway.com <info@takeaway.com> wrote:

Dear Erik Ribsskog,

Thank you for your order with takeaway.com.

Unfortunately the restaurant tried to deliver the order, but was told at the address indicated that no one had ordered anything. We have also tried unsuccessfully to contact you at the phone number listed. Could you please reply to this email or contact the restaurant directly so you can receive your food. The restaurant Yasemin can be contacted at 01519223370.

Thank you for your understanding and we look forward to your reply.

Yours sincerely,
Nicholas
Takeaway.com