Erik Ribsskog
<eribsskog@gmail.com>
FW: RESTRICTED - PERSONAL:
Erik Ribsskog
<eribsskog@gmail.com>
Tue, Jul 23, 2013 at 2:52 PM
To:
"BOOTH, Gary" <gary.booth@parliament.uk>
Cc:
Phso Enquiries <phso.enquiries@ombudsman.org.uk>
Hi,
what do you mean with:
'The link is the e-mail you have'.
That doesn't make any sense to me.
Yes, the Jobcentre have stopped my allowance a couple of times for no good reason, I'd say.
Erik Ribsskog
The link is the e-mail you have, have you had any problems with Jobcentreplus in the past?
From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 23 July 2013 14:40
Cc: Phso Enquiries
Subject: Re: FW: RESTRICTED - PERSONAL:
Hi,
you sent me a link.
(And not an e-mail address).
Regards,
Erik Ribsskog
On Tue, Jul 23, 2013 at 2:34 PM, BOOTH, Gary <gary.booth@parliament.uk> wrote:
Have you tried e-mailing the address I have sent you?
From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 23 July 2013 14:32
To: BOOTH, Gary
Cc: Phso Enquiries
Subject: Re: FW: RESTRICTED - PERSONAL:
Hi,
Why have the Jobcentre told me earlier that they don't reply to e-mails then?
Also, in the link, in your e-mail it doesn't say an e-mail-address.
I've gotten it earlier, (many years ago), and it's: Contact-Us@
Could you please ask the Jobcentre which specific e-mail address I should use if I want to send an e-mail to Birkenhead Benefit Centre.
Because Birkenhead Benefit Centre has told me on the phone that they don't respond to e-mails.
Erik Ribsskog
On Tue, Jul 23, 2013 at 1:16 PM, BOOTH, Gary <gary.booth@parliament.uk> wrote:
FYI
From: Mcgreal Anthony JCP LIVERPOOL GARSTON
Sent: 23 July 2013 11:47To: BOOTH, Gary
Subject: RESTRICTED - PERSONAL:
Morning Gary
Thank you for your email* below regarding Mr. Erik Ribsskog.
As discussed earlier the Department welcomes email contact and will endeavour to answer enquiries with the minimum of delay.
Should Mr. Ribsskog wish to email the Department he can do so via the link at www.gov.uk/contact-jobcentre-
I trust you find this useful but if you require any further information on this matter please do not hesitate to contact me.
*Certain personal information has been deleted from your original email, this is in line with the Departments Electronic Media Policy
Regards
Tony
Tony McGreal
Complaint Resolution Manager | Department for Work & Pensions | Cressington House| 249 St. Mary's Road | Liverpool | L19 0NF | www.dwp.gov.uk
Please consider the environment before printing
From: BOOTH, Gary [mailto:gary.booth@parliament.
Sent: 18 July 2013 11:09
To: DWP North West Complaints Resolution Team
Subject: Erik Ribsskog
Dear CRT
I am writing on behalf of the above constituent who has contacted our office. Mr Ribsskog has asked me to enquire as to why Jobcentreplus do not respond to e-mails from members of the public, he claims he was
told this by a member of staff in Jupiter Drive, would it be possible to let me have the procedure for e-mails to and from the public?
I look forward to hearing from you.
Best wishes
Gary Booth
Assistant to Steve Rotheram MP - Liverpool Walton
330 Rice Lane, Walton, Liverpool, L9 2BL.
Tel: 0151 525 5025
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