johncons: 2. mai 2013

torsdag 2. mai 2013

Jeg sendte en e-post til 'Grønnsaksforbundet'

Gmail - Spørsmål om Norgesfrukt

Erik Ribsskog
<eribsskog@gmail.com>

Spørsmål om Norgesfrukt

Erik Ribsskog

<eribsskog@gmail.com>

Thu, May 2, 2013 at 10:38 PM

To:
oddmund.ostebo@fgsfrukt.no

Hei,

jeg så på nettet at du var leder for 'grønnsaksforbundet', hadde jeg nær sagt.

Jeg har jobbet som butikksjef i Rimi, fra 1998 til 2002.

Jeg har overhørt at jeg er forfulgt av 'mafian', og har flyktet til England.

Jeg jobber med CV-en min her.

Jeg vant en andreplass i en appelsinsalg-konkurranse, med butikken Rimi Lambertseter, hvor jeg var butikksjef, i 1999.

Og jeg vant Rimi Gullårer, (som la mye vekt på økt fruktsalg), med Rimi Langhus, som butikksjef der, for andre halvdel, av 2001.

Jeg lurte på om Norgesfrukt hadde noe dokumentasjon på dette, som jeg kunne vise fram, i jobbintervjuer, osv.

Men jeg fant ikke noe om Norgesfrukt på nettet nå.

(Og Rimi/ICA vil ikke sende dokumentasjon på dette og kursbevis osv., av en eller annen grunn).

På forhånd takk for eventuelt svar!

Mvh.

Erik Ribsskog

Her kan man se det, at Liverpool City Council, de svarer på e-poster, innen 24 timer, (mens the Jobcentre, de bruker ti arbeidsdager, for å svare, på en e-post)

PS.

Her er mer om dette:

http://johncons-mirror.blogspot.co.uk/2013/05/jeg-sa-na-at-jobcentre-bruker-ti-dager.html

Jeg sendte en e-post til Liverpool City Council

Gmail - To: A. Moore, Revenue Officer

Erik Ribsskog
<eribsskog@gmail.com>

To: A. Moore, Revenue Officer

Erik Ribsskog

<eribsskog@gmail.com>

Thu, May 2, 2013 at 8:37 PM

To:
Liverpool Direct <liverpool.direct@liverpool.gov.uk>

Hi,

I'm refering to your letter of 29/4, (with reference 30345737), which I recieved today.

There is a lot of files, to do with this case.

And I must admit that I've only browsed through the files you sent now.

You said you sent me a letter, in March 2007, to ask me to confirm, that I'd gotten a new job.

This is some years back.

But I can't remember getting this letter.

You also write that you took me to court, in 2008.

This was news to me, (I must admit).

To do with another court-case, (my case against the Landlord, at Liverpool County Court), I didn't get a letter, when living in Leather Lane.

Because there I didn't have a letter-hole, in my door.

But letters for all tenants, (nine flats), where just put under the enterance-door, for the building, (Hope Chambers/5 Leather Lane).

So I wanted to note that letters to me, sometimes disappeared, when I lived in Leather Lane.

And I've gone to business-school, so I don't understand how I could not have replied to the mentioned letter, in 2007.

So I guess it could have been tempered with, or something, (since other letters disappeared, and I didn't get them, when I lived at this address).

In one of the files, it's also mentioned that you removed my debt, from Jacobs bailiffs, due to your 'poverty policy'.

This wasn't made clear to me at the time.

And I think this sounds a bit desending.

To you call all unemployed people poor?

This puzled me, at the time, why you moved the debt.

And I think it's inpolite to call people poor, like this.

Is this to do with my complaint against Lifestyles Gym, (which is Council-owned), from 2007?

Are you doing some kind of vendetta?

The Jobcentre have stopped my allowance now, (for some reason), so I'm not sure if you are going to the money, from JCP.

(Because I noticed that this debt is now going to be withdrawn from the Jobcentre.

Because they have sent me a letter about this, last week).

I don't think it's any point in sending this to the LGO, because I don't have much confidence in them, to be honest.

But I wanted to make these comments, for the record, so to speak.

I'm going to the Jobcentre in Aintree, tomorrow, to borrow their phone, to call Birkenhead Benefit Centre.

So hopefully I'm going to get the allowance back, so that you get your money.

And I've also been in your Municipality Building, the other week, and set up a direct debit, for the new council tax, that unemployed people have to pay some of.

So if I get my Jobseekers allowance again, then you are going to get these money, from the end of May, on direct debit, and then every month, untill January, next year, I think it was.

I think it's a bit tricky finding out when the last date one can apply for Council Tax-benefit is.

But I guess I've gotten to comment about that now.

So I'm just writing this for the record, so to speak.

And I hope this problem with the Council Tax, is going to get sorted, in the future, if I get my Jobseekers Allowance back, and then a job, etc.

(I'm also trying to build up two small businesses).

We'll see.

Thanks for the help with this.

Regards,

Erik Ribsskog

Jeg fikk et brev fra Liverpool City Council

Jeg fikk et brev fra Liverpool City Council

Jeg fikk et brev fra United Utilities

Jeg sendte en e-post til Matalan

Gmail - Complaint

Erik Ribsskog
<eribsskog@gmail.com>

Complaint

Erik Ribsskog

<eribsskog@gmail.com>

Thu, May 2, 2013 at 7:02 PM

To:
cs@matalanonline.co.uk

Hi,

I was at your shop in Weavertree, in Liverpool, the other week.

You had tennis-shirts three for ten pounds.

When I got to the check-out, they told me, that offer was just for Matalan-card-holders.

I hadn't noticed that.

I used to work as a manager, in a retail-chain named Rimi, in Norway.

We used to have the Domino-card.

If we had an offer only for Domino-card-holders, then Rimi would send letters those people, and not advertise in the shop.

(To avoid misunderstandings).

If I remember it right.

Something like this.

(Rimi stopped having Domino-cards many years ago, so this is some time ago.

But I think it was something like this).

You have spelt my name wrong here.

How can 'Erik' be 'Rik'.

Isn't Eric/Erik a quite usual name, also in the UK?

There's a place named Erics in Matthew St., I think.

A concert-place or pub, I think.

So this I find odd.

Could you please correct my name, in your database.

And I wanted to complain about this.

Was this mis-spelling on purpose, I'm wondering.

Since I didn't notice that the poster said the tennis-shirt-offer was only for Matalan-card-holders.

(At least I was told this, by the check-out-woman).

Erik Ribsskog

matalan.jpg
63K

PS.

Her er vedlegget:

Matalan tuller med meg. De hadde tennisskjorter tre for ti pund. Og da jeg kom til kassen, så sa de at det var bare for Matalankort-holdere. Så jeg måtte ha Matalan-kort. Men da jeg jobbet i Rimi, så annonserte de bare med tilbud for folk med Domino-kort, ved et Domino-kort-display, var det vel. Noe sånt

Det er noen som tuller med meg på NRK. Er det Jenny Skavlan igjen tro? Hm

http://www.nrk.no/debatt/index.php?showtopic=101459

Jeg så nå at the Jobcentre bruker ti arbeidsdager, på å svare, på e-poster, så jeg prøvde å ringe Birkenhead Benefit Centre

PS.

Her er mer om dette:

Jeg sendte en e-post til the Parliamentary and Health Service Ombudsman

Gmail - Complaint about ICO/Fwd: Protect - Response from the Information Commissioner's Office[Ref. RCC0494312]

Erik Ribsskog
<eribsskog@gmail.com>

Complaint about ICO/Fwd: Protect - Response from the Information Commissioner's Office[Ref. RCC0494312]

Erik Ribsskog

<eribsskog@gmail.com>

Thu, May 2, 2013 at 2:02 PM

To:
Phso Enquiries <phso.enquiries@ombudsman.org.uk>

Hi,

I send about this to you.

The ICO ignores that I've asked them for the e-mail addresses for Virgin and Ofcom.

But ICO don't want to give me this information.

They also don't understand that if Virgin-staff wants to look at your PC.

Then PC means personal computer, and that it has personal information on it.

They want me to prove that the five Virigin-staff that was here, on three different days, in two different weeks, were 'processing' private information about me.

But I can't know what went on, in the Virgin-guys' heads.

But it's clear that by using peoples PC's, they could get access to personal information.

And by going to my flat without an appointment, then they could also get access to personal information, about me, since I then didn't get the time, to prepare my flat, for a visit/'inspection', (or why they went here this many times), by Virgin.

I really wanted to complain to Ofcom, but they didn't have their general enquiery e-mail address, on their website, (only a webform), so I ended up writing to ICO.

Since I don't like webforms that much, because sometimes they don't send back a copy e-mail to the person who uses the form.

Maybe you are more clear at Phso than I think ICO are.

Regarding this case.

Engineers are often very good with computers.

And Virgin had three guys here, (first two), at the same time.

So I was also distracted.

(Because the other guy wanted to use my toilet, and spoke to me a lot).

So I can't know what the engineer did, on my computer, really.

He also pretended he was like Charlie Chaplin, and fell of my chair and broke my printer.

And he drilled an extra hole in the wall.

I think the ICO are unreasonable when they expect me to have noticed everything the engineer did, on my PC, (with the other Virgin-guy also distracting me a bit).

Regards,

Erik Ribsskog

---------- Forwarded message ----------
From: <casework@ico.org.uk>

Date: Thu, May 2, 2013 at 10:43 AM
Subject: Protect - Response from the Information Commissioner's Office[Ref. RCC0494312]
To: eribsskog@gmail.com

PROTECT - PERSONAL

02 May 2013

Case Review Reference Number RCC0494312
Case Reference Number ENQ0493394

Dear Mr Ribsskog

I write in response to your service complaint and case review of 18 April 2013, which was acknowledged on 18 April 2013.

The Information Commissioner’s duties

Under the Data Protection Act 1998 (DPA), the Information Commissioner has a general duty to give advice about the requirements of the DPA and, under certain circumstances, to investigate DPA related complaints.

It may be helpful for me to first explain the role and scope of the Information Commissioners Office (the ICO) and also explain a little about the legislation that we deal with.

The Information Commissioner is a UK independent supervisory authority reporting directly to the UK Parliament. The Commissioner enforces and oversees the Data Protection Act 1998 and the Freedom of Information Act 2000 within the United Kingdom.

Our case review and service complaints policy

However, where an individual is not satisfied with the way we have handled their DPA related enquiry or complaint, they can ask us to review it, at a more senior level, in accordance with our case review and service complaints policy.

Background

I understand that you contacted this office by email on 04 April 2013 and expressed concern about being unable to find an email address for Ofcom or Virgin Media. Additionally, you also explained that Virgin Media staff had visited your flat without a letter being sent to you confirming an appointment, and that you wanted to complain about this. You expressed concern that the Virgin Media employees ‘might be breaching your data protection’, and go on to say “this is harassment, I think”.

Our Findings

On 05 April 2013, a response was sent to your enquiry by Ms Holmes, a case officer in the Advice Services Team. Ms Holmes explained that the matters you had raised do not fall within the remit of the Information Commissioner’s Office. Issues relating to the customer service you have received from Virgin Media should be raised with the organisation directly and to assist you, Ms Holmes provided you with a link to the contact page for Virgin Media as well as a link to the Ofcom web page.

On 05 April 2013, I understand that you replied to Ms Holmes and expressed concern that both organisations do not have a general enquiry email address. As Ms Holmes had already explained to you, if this is a matter of concern to you, you would need to write to the organisation/s concerned directly.

You go on to ask:

“And isn’t it a breach on my Data Protection, when a Virgin-guy wants to go in to my flat, without an appointment?”

As Ms Holmes explained in her email to you of 11 April 2013, a Virgin employee entering your flat without an appointment is not an issue which would be covered by the Data Protection Act and you would be best placed to raise your concerns with Virgin Media directly.

In your response to Ms Holmes of 11 April 2013, you explained that whilst in your flat, Virgin engineers “could get personal information about me”, and “also looked at my PC”. However, you do not appear to have provided any evidence to show that these individuals obtained any personal information about you, or that you have raised your concerns in writing with Virgin Media.

You close by asking Ms Holmes to escalate your enquiry to her line manager for a second opinion and ask:

“Wouldn’t it be part of your job to provide me with information like that?”, which I understand relates to the provision of Virgin Media’s general enquiry email address.

Ms Holmes responded to you at length on 18 April 2013. It is clear from her response that Ms Holmes once again addressed all of your concerns fully and explained that if the Virgin Media engineer did process files on your computer which contained your personal data, and you did not receive any fair processing information, you should, in the first instance write to Virgin Media directly and outline your concerns. Ms Holmes explained the complaints process and when and how you could raise a complaint with the Information Commissioner’s Office. Ms Holmes reiterated that it is not within the remit of this office to provide you with specific contact information for Virgin Media or Ofcom, although she did provide you with the links to the contact pages of their websites once more in order to assist you.

Conclusion

I have reviewed the correspondence on this case in detail and I am satisfied that Ms Holmes answered your enquiry in full and in a satisfactory manner. In conclusion, I do not uphold your complaint as I consider the Information Commissioner’s Office has fulfilled its obligations to you by providing you with clear and detailed responses to your email correspondence and has provided you with additional information about how to contact Virgin Media, which in itself is over and above what the organisation is required to do.

Therefore, please take this letter as our final response in relation to this matter.

We aim to give the best possible service to all of our customers in all of the services we provide. I am therefore sorry if you feel that we have fallen short of what you expected.

Taking your complaint further

If you believe we have provided you with a poor service, or if you believe we have not treated you properly or fairly then you may be able to complain to:

The Parliamentary and Health Service Ombudsman, Millbank Tower, Millbank, London SW1P 4QP

All complaints to the Ombudsman must be made through an MP. I would advise you to first call the Ombudsman’s Helpline on 0345 015 4033 to see if they are able to assist you further.

If, however, your complaint relates to the way in which we have interpreted the law then the Ombudsman cannot help you. If you want to challenge our interpretation of the law, you should consider seeking legal advice.

Yours sincerely
Ms Jenny Manock
Advice Services Manager
First Contact Group
Direct dial number – 01625 545788

____________________________________________________________________

The ICO’s mission is to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals.

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