mandag 29. juli 2013

Mer om jobbsøking i England





Gmail - Team Leader - Coffee Shop, (Job Reference Code: TL/CF/LIVER)








Gmail



Erik Ribsskog
<eribsskog@gmail.com>










Team Leader - Coffee Shop, (Job Reference Code: TL/CF/LIVER)










Erik Ribsskog

<eribsskog@gmail.com>




Mon, Jul 29, 2013 at 10:47 PM





To:
liverpoolsouth.recruitment@dunelm-mill.co.uk








Hi,

Personal Advisor Sarah at Aintree Jobcenter has informed me about this vacancy, and I wanted to please apply for this job.

I've worked as a Store Manager for four years, in the Norwegian grocery-chain Rimi, (owned by ICA), between 1998 and 2002.


I worked in Rimi, for twelve years, (from 1992 to 2004), and ten of these years, (from 1994 to 2004), I worked in different management-roles.

I was responsible for motivating, training and developing up to 25 employees, at a time, when I worked as a Store Manager, in Rimi, and one of the shops I worked as a Store Manager in, (Rimi Kalbakken, in Oslo), from 2000 to 2001, had a weekly turn-over, at around 850.000 NOK, (which is around £90.000).


I attach my CV and hope to hear back from you!

Yours sincerely,

Erik Ribsskog





CV (Retail) - Erik Ribsskog.doc
48K






Jeg fortsetter å søke jobber. Denne gang som Web Designer





Gmail - Web Designer








Gmail



Erik Ribsskog
<eribsskog@gmail.com>










Web Designer










Erik Ribsskog

<eribsskog@gmail.com>




Mon, Jul 29, 2013 at 10:28 PM





To:
salesdirector@cbsaudiovisual.com








Hi,

I read about this vacancy on the Direct Gov-website, and I wanted to please apply for this job.

I have designed a lot of websites, (see CV for more details), since the late nineties, using HTML, CSS, Javascript, PHP and SVG.


I've learned about JQuery, (and Java), from when I studied IT, at Oslo University College, (which I did from 2002 to 2004).

I've learned about SQL, from when I studied Information Management, at the private Norwegian academy NHI, in Oslo, (where I studied for two years in the late eighties and early nineties).


I've also discussed with NCS that I would have wanted to update my web-design-skills and learn a fourt generation program for web-design, so I'm planning to take a course in Dreamweaver, as part of my career-plan with NCS, (who I had a meeting with about this last week, at Aintree Jobcentre).

I attach my IT-CV and hope to hear back from you!

Yours sincerely,

Erik Ribsskog




CV (IT) - Erik Ribsskog.doc
38K






Jeg sendte enda en e-post til Tesco





Gmail - Email to the Chief Executive's Office







Gmail



Erik Ribsskog
<eribsskog@gmail.com>









Email to the Chief Executive's Office









Erik Ribsskog

<eribsskog@gmail.com>




Mon, Jul 29, 2013 at 4:11 PM




To:
ceo.customerservice@tesco.co.uk


Cc:
anne-kathrine.skodvin@ica.no






Hi,

I've asked for an organisation-map.

And Tesco are registered at the London Stock Exchange, (I've read on Wikipedia), so you should have one, I think.

I want to please have your organisation-map before I go on with this.


Or if you have a link to a web-site with that map on, that would also be fine.

Also, when I complain to you, then I don't have to deal with the Store Manager.

I've worked as a Store Manager myself, (in the Rimi-chain, owned by ICA).


And the Area Manager, (Anne-Kathrine Skodvin), wouldn't always tell me who had complained about the shop I ran, (as I remember it).

So there's no need for me to deal with the Store Manager directly as I see it.

As I've explained I'd prefer if Tesco's central organisation could be like a buffer between me and the staff in the mentioned shop, (Tesco Walton).

Thanks in advance for the help with this!

Regards,

Erik Ribsskog


On Mon, Jul 29, 2013 at 4:01 PM, <ceo.customerservice@tesco.co.uk> wrote:

Dear Mr Ribsskog

Thank you for your email.

As advised, Colin Richardson, the Walton Store Manager, would be happy to meet with you in store to discuss any concerns you may have.  I really do hope that you will choose to meet with him.


The Chief Executive's Office is the highest point of escalation as we reply on behalf of our board members. Regrettably there is nothing further I can add on this matter.

Many thanks once again for contacting the Chief Executive's Office.



Kind regards

David Upstone
Customer Service Executive

Tesco Logo

.................. Original Message ..................

To: ceo.customerservice@tesco.co.uk
From: eribsskog@gmail.com
Received: 29/07/2013



Subject: Re: Email to the Chief Executive's Office
Hi,

and how do you explain that Tesco wants to have many different types of
baskets with the same volume that doesn't mix/stock?

Also, it's not the first time I've complained about the Sun Sip-cola being
sold out.

I think it's better if your office serves as a buffer, between me and the
Tesco Walton-employees, if that's alright.

I would have liked to asked your line-manager if that's alright.

And I would have wanted him/her to explain about the 'basket-case'.

Thanks in advance for the help with this.

Erik Ribsskog


On Mon, Jul 29, 2013 at 11:59 AM, <ceo.customerservice@tesco.co.uk> wrote:

> **
> **

> Dear Mr Ribsskog
>
> Thank you for your patience while this matter has been investigated.
>
> It was disappointing to learn that our Walton store did not have the items
> you wanted in stock during your visit on the 23rd July, I am sorry for the
> inconvenience caused.
>
> I have raised with matter with Colin Richardson, the Walton Store Manager,
> he has asked me to pass on his apologies to you. Colin has advised that the
> items are now back in stock and that he would be happy to meet with you in
> store to discuss any concerns you may have. He has also advised that he
> would like to give you a couple of bottles as a way to apologise for this
> matter arising.
>
> I have reviewed the previous correspondence you have had with this office
> and I can confirm that our position is unchanged with regard to our
> baskets. I am sorry that you will be disappointed with my response.
>
> Thank you for taking the time to contact the Chief Executive's Office. If
> you have any further queries please don't hesitate to get back in touch.
>
>
> Kind regards
>
> David Upstone
> Customer Service Executive
>
> [image: Tesco Logo]
>
> .................. Original Message ..................
>
> To: ceo.customerservice@tesco.co.uk
> From: eribsskog@gmail.com
> Received: 26/07/2013
>
>
> Subject: Re: Email to the Chief Executive's Office
>
>
> Ok,
>
> I've sent you a lot of complaints earlier, you see.
>
> And I started sending them to this e-mail address, a couple of years ago, I
> think.
>
> So now I send all the Tesco-complaints to this e-mail-address.
>
> Tesco Walton and Tesco Superstore Liverpool One also have a problem I
> wanted to complain about, by the way.
>
> And that's the baskets.
>
> Tesco Walton now have three different types of baskets.
>
> One type which is made of dark blue plastic.
>
> One type which is made of a bit less dark blue plastic.
>
> And a type which is made of metal.
>
> And these three basket-types doesn't stock with the other basket-types.
>
> So it's a bit chaotic in the check-out-area, with the baskets.
>
> Since they don't stock.
>
> If I put a dark blue basket on top of a less dark blue.
>
> Then the dark blue basket doesn't fit, in the less dark blue.
>
> Even if they are about the same size, in litres, (it looks like to me).
>
> Also the metal ones are about the same size in litres, (like it looks to
> me).
>
> I think it's odd that a big organisation like Tesco isn't stream-lined.
>
> I have to focus on the baskets when I shop at Tesco Walton.
>
> It's like you have to be an expert on Tesco-baskets to shop there, I'd say.
>
> It's like you want to bully the custommers from Sainsbury and Asda who want
> to try Tesco for a change.
>
> Then you aren't going to get many new customers, perhaps.
>
> If this isn't something you do to make people use the trolleys then.
>
> Because I've worked in a grocery-chain named Rimi, in Norway.
>
> And they were a bit sceptical with having baskets, in the shops.
>
> They only wanted trolleys, (for the customers).
>
> Since customers with trolleys usually buy more, than if they use a basket,
> to put their groceries in.
>
> But three types of baskets.
>
> Which doesn't stock.
>
> I think this is how a shop in the third world would have done it.
>
> Why aren't you more stream-lined, (and 'Western'), I'm wondering.
>
> And it's almost the same at Tesco Liverpool One.
>
> Except that I haven't seen the metal-baskets there.
>
> But they have two types of blue baskets, (with the same volume), that
> doesn't mix, when one stock them.
>
> And that's odd for a new shop like that.
>
> Liverpool One has only been around for two or three years.
>
> And this is also a Super-store.
>
> So then it looks like to me that Tesco has problems when they want to have
> a 'chaos-system', like this, with the shopping-baskets.
>
> (I've studied Information Management and have gone to commerce-school and
> have worked as a retail-manager.
>
> We learned at commerce-school that 'the custommer is always right'.
>
> But I don't think Tesco agrees with this, when I see many different types
> of baskets, that doesn't stock, in your shops.
>
> Then I wonder if the whole Tesco-chain has lost a bit control, to be
> honest.
>
> Erik Ribsskog
>
>
> On Fri, Jul 26, 2013 at 4:36 PM, <ceo.customerservice@tesco.co.uk> wrote:
>
> > **
>
> > Our Ref 15143479
> >
> > Dear Mr Ribsskog
> >
> > Thank you for your email addressed to our Chief Executive, to which I
> have
> > been asked to respond. Please accept my apologies for the delay in doing
> > so.
> >
> > I am currently looking into your concerns and I will be in touch as soon
> > as I have a response.
> >
> > Thank you for your patience in the meantime.
> >
> > Kind regards
> >
> > David Upstone
> > Customer Service Executive
> >
> > [image: Tesco Logo]
> >
> > .................. Original Message ..................
> >
> > To: ceo.customerservice@tesco.co.uk
> > From: eribsskog@gmail.com
> > Received: 23/07/2013
> >
> >
> > Subject: Complaint about Tesco Walton
> >
> > Hi,
> >
> > in this shop both brands of your budget-colas, (in two-litre bottles),
> were
> > sold out today.
> >
> > Both Sun Sip and your own brand.
> >
> > And also two types of budget orange juice was sold out.
> >
> > The one in plastic-botles and the one in cartoon.
> >
> > Regards,
> >
> > Erik Ribsskog
> > ------------------------------
>
> > This is a confidential email. Tesco may monitor and record all emails.
> The
> > views expressed in this email are those of the sender and not Tesco.
> >
> > Tesco Stores Limited
> > Company Number: 519500
> > Registered in England
> > Registered Office: Tesco House, Delamare Road, Cheshunt, Hertfordshire
> EN8
> > 9SL
> > VAT Registration Number: GB 220 4302 31
> >
>








Mer om Twitter-klage, (JohnQAtwood)





Gmail - Update/Fwd: #11238133 Twitter Support: update on "Abusive messages - JohnQAtwood"








Gmail



Erik Ribsskog
<eribsskog@gmail.com>










Update/Fwd: #11238133 Twitter Support: update on "Abusive messages - JohnQAtwood"










Erik Ribsskog

<eribsskog@gmail.com>




Mon, Jul 29, 2013 at 3:57 PM





To:
support+id11238133@twitter.zendesk.com








Hi again,

I mean the term we have in Norway: 'Æreskrenkelse'.

It translate to honorary infringement in English:

http://www.ordsiden.no/ordbok.php?ordbok=%C3%86reskrenkelse


I remember it from my upbringing in Norway, (more precise Bergeråsen), in the eighties.

It was quite much used there as I remember it.

I also know the term from the newspapers, (since I was a newspaper-reader since I was in my early teens).


And Norway is a democratic country with a constitution based on the principles behind the French revolution.

Much like the American constitution, I think we learned at school.

So I think it should be an infringement of honour, in the USA, as well.

So I wanted to please escalate this.

Because I think you've made the wrong decision.

Erik Ribsskog


---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Mon, Jul 29, 2013 at 3:44 PM
Subject: Re: #11238133 Twitter Support: update on "Abusive messages - JohnQAtwood"
To: Twitter Support <support+id11238133@twitter.zendesk.com>


Hi,

I can't agree with this.

To brand someone as homosexual is surely a 'breach of honour'-crime like people traditionally have called it in Norway.


I want to escalate this please.


Erik Ribsskog



On Mon, Jul 29, 2013 at 2:00 PM, SamuelFisher <notifications-support@twitter.zendesk.com> wrote:


##- Please type your reply above this line -##







Twitter













SamuelFisher, Jul 29 06:00 am (PDT): Hello,
While we understand your frustration, the reported behavior is not in violation of the Twitter Rules (http://twitter.com/rules).
Here are some quick tips to help you with your situation:
• Do not respond to the user. We have found that responding to someone who is intentionally attempting to aggravate you or others encourages them to continue their behavior.
• Block the user. You can block the user using the blocking feature described here: https://support.twitter.com/entries/117063
• Learn more about how to deal with abusive users: https://support.twitter.com/articles/15794
• Learn how to flag inappropriate media here: https://support.twitter.com/articles/20069937
As a policy, we do not mediate content and we do not intervene in disputes between users. This means that users are allowed to post potentially inflammatory content, provided that they do not violate the Twitter Rules.
If someone feels personally threatened, or if you believe the content you are reporting is prohibited in your local jurisdiction, please contact your local authorities with the information you provided to us. You can point local law enforcement to our Law Enforcement Guidelines here: https://support.twitter.com/articles/41949.
Please let us know if you believe the behavior has escalated or otherwise violates our rules.
Thanks,
SamuelFisher
Twitter Trust & Safety




johncons, Jul 20 10:26 am (PDT): What username is causing the issue?: @JohnQAtwood
Tweet I am reporting: https://twitter.com/JohnQAtwood/status/344565747181309952
n/a
n/a

Blocked user(s): Yes
How many times has this happened?: Only once, but I've been attacked a lot on Twitter, in the last months.
I've sent you more than a hundred similar compaints lately.
Further description of problem: This person says I've contacted him, but I haven't.
It seems the person is working in an organisation for homosexuals.
So this I interperet as an atempt to brand me as homosexual.
So this is obviously some kind of evil attack on me, I think.
Your full name: Erik Ribsskog
I understand that Twitter may provide third parties, such as the affected user, with a copy of this report.
Twitter username: @johncons
Email address: eribsskog@gmail.com






Message-Id:YXYSV443_51f6676459f3c_10dffa8084972715_sprut










Mer om Twitter-klage, (JohnQAtwood)





Gmail - #11238133 Twitter Support: update on "Abusive messages - JohnQAtwood"








Gmail



Erik Ribsskog
<eribsskog@gmail.com>










#11238133 Twitter Support: update on "Abusive messages - JohnQAtwood"










Erik Ribsskog

<eribsskog@gmail.com>




Mon, Jul 29, 2013 at 3:44 PM





To:
Twitter Support <support+id11238133@twitter.zendesk.com>








Hi,

I can't agree with this.

To brand someone as homosexual is surely a 'breach of honour'-crime like people traditionally have called it in Norway.

I want to escalate this please.


Erik Ribsskog



On Mon, Jul 29, 2013 at 2:00 PM, SamuelFisher <notifications-support@twitter.zendesk.com> wrote:


##- Please type your reply above this line -##







Twitter













SamuelFisher, Jul 29 06:00 am (PDT): Hello,
While we understand your frustration, the reported behavior is not in violation of the Twitter Rules (http://twitter.com/rules).
Here are some quick tips to help you with your situation:
• Do not respond to the user. We have found that responding to someone who is intentionally attempting to aggravate you or others encourages them to continue their behavior.
• Block the user. You can block the user using the blocking feature described here: https://support.twitter.com/entries/117063
• Learn more about how to deal with abusive users: https://support.twitter.com/articles/15794
• Learn how to flag inappropriate media here: https://support.twitter.com/articles/20069937
As a policy, we do not mediate content and we do not intervene in disputes between users. This means that users are allowed to post potentially inflammatory content, provided that they do not violate the Twitter Rules.
If someone feels personally threatened, or if you believe the content you are reporting is prohibited in your local jurisdiction, please contact your local authorities with the information you provided to us. You can point local law enforcement to our Law Enforcement Guidelines here: https://support.twitter.com/articles/41949.
Please let us know if you believe the behavior has escalated or otherwise violates our rules.
Thanks,
SamuelFisher
Twitter Trust & Safety




johncons, Jul 20 10:26 am (PDT): What username is causing the issue?: @JohnQAtwood
Tweet I am reporting: https://twitter.com/JohnQAtwood/status/344565747181309952
n/a
n/a

Blocked user(s): Yes
How many times has this happened?: Only once, but I've been attacked a lot on Twitter, in the last months.
I've sent you more than a hundred similar compaints lately.
Further description of problem: This person says I've contacted him, but I haven't.
It seems the person is working in an organisation for homosexuals.
So this I interperet as an atempt to brand me as homosexual.
So this is obviously some kind of evil attack on me, I think.
Your full name: Erik Ribsskog
I understand that Twitter may provide third parties, such as the affected user, with a copy of this report.
Twitter username: @johncons
Email address: eribsskog@gmail.com






Message-Id:YXYSV443_51f6676459f3c_10dffa8084972715_sprut








Mer fra Facebook









Når du satt på Cafe Lyche, (i Gågata), sammen med søstera di og alle de rare vennene hennes, (nazister og friker osv.), etter skolen, russeåret på Gjerde handelsskole, mens du venta på at klokka skulle nærme seg 16, og du skulle på jobb, på CC Storkjøp.
Liker · · Ikke følg innlegget lenger · Del · 14. juni kl. 16:47




  • 8 personer liker dette.




  • Ann-kristin Gangestad Skulka skolen å satt på røykerommet med et glass cola i flere timer





  • Erik Ribsskog Søstera mi gikk egentlig på Sande videregående.


    Men hu og Cecilie Hyde syntes at det var så artig, å være i Drammen, så omtrent hver gang jeg var ferdig for dagen, på Gjerdes videregående, så møtte jeg søstera mi, (og noen ganger Cecilie Hyde), i Gåga
    ta, etter skolen.
    De drømte om å få seg månedskort, mellom Bergeråsen/Svelvik og Drammen.

    Noe jeg fikk gratis, siden jeg hadde kommet inn på en slags samarbeidsavtale, mellom Buskerud og Vestfold, siden jeg hadde bra karakterer, (skoleåret 1988/89).

    Mvh.

    Erik Ribsskog




  • Erik Ribsskog Ann-Kristin Gangestad:


    Søstera mi Pia gjorde også noe lignende.

    (Enda hu gikk på Sande vgs.

    Men vi hadde bodd hos mora vår i Larvik sentrum/hovedbyen/Jegersborg, tidligere under oppveksten.

    Så søstera mi kjeda seg kanskje litt på 'landet', på Berger, da).

    (Det var skoleåret 1988/89, at jeg gikk på skole i Drammen, (og jobba på CC Storkjøp), forresten).

    Mvh.

    Erik Ribsskog

    PS.

    Og en gang, som søstera mi og 'Depeche/Lyche'-gjengen satt på kafeteriaen på Lyche, og ikke hadde kjøpt noe, på flere timer antagelig.

    Så dukka en ansatt opp, og skulle kaste ut søstera mi og dem.

    'Skal du gå?', spurte søstera mi da.

    Antagelig fordi at jeg dukka opp der, med en baguette og et glass cola, som jeg skulle hive i meg, før jobben.

    For det konditoriet, som lå like ved Gjerdes vgs.

    Det var stapp fullt av elever, i storefri.

    Og en gang var det ei middelaldrende dame der, og hu skjønte ikke kølapp-systemet, (eller lot som), så hu klagde til meg da, i trengselen mellom elevene.

    Så jeg spiste ikke så mye i storefri der etterhvert, vel.

    Kjøpte vel bare avisa og en sjokolade i kiosken.

    Det var snakk om konditoriet ovenfor Drammen Bad.

    Der Jehovas Vitner pleide å stå og dele ut Vakttårnet-bladet sitt, noen ganger, midt mellom Gjerdes vgs og Gågata/Snappy's der, liksom.

    Mvh.

    Erik Ribsskog









    Jeg sendte enda en e-post til Finanstilsynet





    Gmail - Svar på e-post av 23. juli 2013








    Gmail



    Erik Ribsskog
    <eribsskog@gmail.com>










    Svar på e-post av 23. juli 2013










    Erik Ribsskog

    <eribsskog@gmail.com>




    Mon, Jul 29, 2013 at 1:22 PM





    To:
    Henriette Stenbeck <Henriette.Stenbeck@finanstilsynet.no>








    Hei,

    ok, jeg tror jeg får sende et brev til Tryg.

    For jeg klarte å se noen e-post-adresse til de, på kontakt-nettsiden deres:

    http://www.tryg.no/om-tryg/kontakt-oss/index.html


    Så jeg får skrive en huskelapp her, og så får jeg ta det til helgen, eller noe sånt.

    Takk for svar om dette, (og i tillegg svar om Lånekassa-problemer og Nordea-problemer).

    Jeg leste på Tryg sin nettside nå, at de samarbeider med Nordea.

    Er du sikker på at dette ikke er en sak for Finanstilsynet likevel.

    Når jeg blir tullet med av to forskjellige selskaper som samarbeider, mener jeg.

    Mvh.

    Erik Ribsskog


    PS.

    Kanskje du kan høre med en overordnet hos dere, om dette.

    SIden jeg regner med at dette problemet ikke er et 'rutine-problem', liksom.

    På forhånd takk for hjelp.

    Da venter jeg med brev til Nordea og Tryg, før jeg hører fra dere om dette samarbeidet til Nordea og Tryg om å tulle med meg.

    (Sånn som det virker som for meg, ihvertfall).

    Jeg har sendt e-post til Sivilombudsmannen om Lånekassa, (selv om Sivilombudsmannen har fått kjempemange lignende klager av meg, uten å gjøre noe ut av noen av sakene tidligere.


    Og enda det er flere år siden jeg sendte de den første klagen.

    De begynte å tulle med meg, siden de sa at jeg måtte sende dem et kort brev, fordi at de trengte underskriften min.

    Og da jeg sendte dem et kort brev, med signatur, så begynte de å klage over at brevet var for kort.

    Det blir bare som  noe idioti, for meg, må jeg si.

    Jeg hadde jo forklart detaljene i en e-post.

    Og brevet var bare for formalitetens skyld, ble jeg forklart av Sivilombudsmann-medarbeider Brattgård, (var det vel).


    Så det virker veldig rart.

    For jeg har sendt dem mange titalls saker seinere.

    Og de gjør ingen verdens ting, må jeg si.


    2013/7/29 Henriette Stenbeck <Henriette.Stenbeck@finanstilsynet.no>



    Til Erik Ribsskog,


    Det vises til din e-post av 23. juli 2013 vedrørende Tryg Forsikring.


    Tvister som oppstår mellom forsikringstager og forsikringsselskapet behandles av Finansklagenemnda. Det bemerkes at det først må rettes en skriftlig klage til forsikringsselskapet før Finansklagenemnda kan behandle en eventuell klage.




    Med vennlig hilsen


    Henriette F. Stenbeck

    konsulent

    Seksjon for forvaltning og kriseberedskap



    _____________________________________________________



    FINANSTILSYNET

    THE FINANCIAL SUPERVISORY

    AUTHORITY OF NORWAY


    Revierstredet 3, Postboks 1187 Sentrum, 0107 Oslo

    Telefon: 22 93 98 00, telefaks: 22 63 02 26
    www.finanstilsynet.no




    Fra: Erik Ribsskog [mailto:eribsskog@gmail.com]

    Sendt: 23. juli 2013 18:17
    Til: Henriette Stenbeck
    Emne: Re: Svar på e-post av 23. juli 2013

    Hei,





    ok, jeg har ikke fått så mye fra Bankklagenemda, såvidt jeg husker.






    Men jeg får kanskje sende Nordea et brev da.




    Tryg er vel dere?

    De trenerer en forsikringssak jeg har mot min tidligere advokat Rukke.





    Hun sluttet i jobben sin mens hun var halvferdig med min sak, (mot Svelvik kommune).




    Og nå vil ingen andre advokater røre saken.



    Så jeg vil ha erstatning av Tryg tilsvarende det den saken ville ha gitt meg i retten, hvis jeg hadde vunnet.



    Men Tryg har ikke svar, på 'år og dag'.





    Kan dere få de til å svare?

    Mvh.

    Erik Ribsskog




    2013/7/23 Henriette Stenbeck <Henriette.Stenbeck@finanstilsynet.no>



    Til Erik Ribsskog,


    Det vises til din e-post av 23. juli 2013.


    Finanstilsynet overprøver ikke kredittvurderinger banker foretar. Dette er en del av bankenes forretningsmessige vurderinger.

    Tvister som oppstår mellom finansforetak og deres kunder behandles av Finansklagenemnda. Det bemerkes at det først må rettes en skriftlig klage til banken før Finansklagenemnda
    kan behandle en eventuell klage.

    Når det gjelder ditt spørsmål om Finanstilsynets behandling av din tidligere klage
    på Nordea, er denne besvart i e-post av 29. mars 2010.


    Nevnte e-post er vedlagt.



    Med vennlig hilsen


    Henriette F. Stenbeck

    konsulent

    Seksjon for forvaltning og kriseberedskap



    _____________________________________________________



    FINANSTILSYNET

    THE FINANCIAL SUPERVISORY

    AUTHORITY OF NORWAY


    Revierstredet 3, Postboks 1187 Sentrum, 0107 Oslo

    Telefon: 22 93 98 00, telefaks: 22 63 02 26
    www.finanstilsynet.no








    Denne e-posten er kun beregnet for den institusjonen eller personen den er sendt til, og kan inneholde taushetsbelagt informasjon.
    Dersom e-posten er sendt feil, bes du informere avsender og slette e-posten og eventuelle vedlegg.
    Enhver bruk av informasjonen er i tilfelle ulovlig.

    This e-mail is intended solely for the use of the individual or organisation to whom it is addressed and may contain confidential information.
    If you are not the intended recipient, please notify the sender and then delete the e-mail and any attachments transmitted with it from your system.
    Any use of the information in the e-mail and any attachments is in such case strictly prohibited.

    Finanstilsynet (The Financial Supervisory Authority of Norway)
    Tlf./Tel. (+47) 22 93 98 00
    E-post/E-mail: post@finanstilsynet.no
    www.finanstilsynet.no















    Jeg sendte enda en e-post til Tesco





    Gmail - Update/Fwd: Email to the Chief Executive's Office








    Gmail



    Erik Ribsskog
    <eribsskog@gmail.com>










    Update/Fwd: Email to the Chief Executive's Office










    Erik Ribsskog

    <eribsskog@gmail.com>




    Mon, Jul 29, 2013 at 1:05 PM





    To:
    ceo.customerservice@tesco.co.uk








    Hi again,

    and do you have an organisation-map.

    Because I wonder what is this CEO customer service really?

    Because you also have an e-mail address which is called: customer.service@Tesco.co.uk.



    So I think it's a bit many departments with you that deal with custommer-service.

    So I would have please wanted an organisation map.

    So that I could understand how your customer-service is organised.

    (And supposed to work).

    Best regards,

    Erik Ribsskog


    ---------- Forwarded message ----------
    From: Erik Ribsskog <eribsskog@gmail.com>

    Date: Mon, Jul 29, 2013 at 12:49 PM
    Subject: Re: Email to the Chief Executive's Office
    To: ceo.customerservice@tesco.co.uk


    Hi,

    and how do you explain that Tesco wants to have many different types of baskets with the same volume that doesn't mix/stock?


    Also, it's not the first time I've complained about the Sun Sip-cola being sold out.

    I think it's better if your office serves as a buffer, between me and the Tesco Walton-employees, if that's alright.

    I would have liked to asked your line-manager if that's alright.

    And I would have wanted him/her to explain about the 'basket-case'.

    Thanks in advance for the help with this.

    Erik Ribsskog



    On Mon, Jul 29, 2013 at 11:59 AM, <ceo.customerservice@tesco.co.uk> wrote:
    Dear Mr Ribsskog

    Thank you for your patience while this matter has been investigated.


    It was disappointing to learn that our Walton store did not have the items you wanted in stock during your visit on the 23rd July, I am sorry for the inconvenience caused.

    I have raised with matter with Colin Richardson, the Walton Store Manager, he has asked me to pass on his apologies to you. Colin has advised that the items are now back in stock and that he would be happy to meet with you in store to discuss any concerns you may have. He has also advised that he would like to give you a couple of bottles as a way to apologise for this matter arising.

    I have reviewed the previous correspondence you have had with this office and I can confirm that our position is unchanged with regard to our baskets. I am sorry that you will be disappointed with my response.

    Thank you for taking the time to contact the Chief Executive's Office. If you
    have any further queries please don't hesitate to get back in touch.


    Kind regards

    David Upstone
    Customer Service Executive

    Tesco Logo


    .................. Original Message ..................

    To: ceo.customerservice@tesco.co.uk
    From: eribsskog@gmail.com

    Received: 26/07/2013


    Subject: Re: Email to the Chief Executive's Office


    Ok,

    I've sent you a lot of complaints earlier, you see.

    And I started sending them to this e-mail address, a couple of years ago, I
    think.

    So now I send all the Tesco-complaints to this e-mail-address.

    Tesco Walton and Tesco Superstore Liverpool One also have a problem I
    wanted to complain about, by the way.

    And that's the baskets.

    Tesco Walton now have three different types of baskets.

    One type which is made of dark blue plastic.

    One type which is made of a bit less dark blue plastic.

    And a type which is made of metal.

    And these three basket-types doesn't stock with the other basket-types.

    So it's a bit chaotic in the check-out-area, with the baskets.

    Since they don't stock.

    If I put a dark blue basket on top of a less dark blue.

    Then the dark blue basket doesn't fit, in the less dark blue.

    Even if they are about the same size, in litres, (it looks like to me).

    Also the metal ones are about the same size in litres, (like it looks to
    me).

    I think it's odd that a big organisation like Tesco isn't stream-lined.

    I have to focus on the baskets when I shop at Tesco Walton.

    It's like you have to be an expert on Tesco-baskets to shop there, I'd say.

    It's like you want to bully the custommers from Sainsbury and Asda who want
    to try Tesco for a change.

    Then you aren't going to get many new customers, perhaps.

    If this isn't something you do to make people use the trolleys then.

    Because I've worked in a grocery-chain named Rimi, in Norway.

    And they were a bit sceptical with having baskets, in the shops.

    They only wanted trolleys, (for the customers).

    Since customers with trolleys usually buy more, than if they use a basket,
    to put their groceries in.

    But three types of baskets.

    Which doesn't stock.

    I think this is how a shop in the third world would have done it.

    Why aren't you more stream-lined, (and 'Western'), I'm wondering.

    And it's almost the same at Tesco Liverpool One.

    Except that I haven't seen the metal-baskets there.

    But they have two types of blue baskets, (with the same volume), that
    doesn't mix, when one stock them.

    And that's odd for a new shop like that.

    Liverpool One has only been around for two or three years.

    And this is also a Super-store.

    So then it looks like to me that Tesco has problems when they want to have
    a 'chaos-system', like this, with the shopping-baskets.

    (I've studied Information Management and have gone to commerce-school and
    have worked as a retail-manager.

    We learned at commerce-school that 'the custommer is always right'.

    But I don't think Tesco agrees with this, when I see many different types
    of baskets, that doesn't stock, in your shops.

    Then I wonder if the whole Tesco-chain has lost a bit control, to be honest.

    Erik Ribsskog


    On Fri, Jul 26, 2013 at 4:36 PM, <ceo.customerservice@tesco.co.uk> wrote:

    > **

    > Our Ref 15143479
    >
    > Dear Mr Ribsskog
    >
    > Thank you for your email addressed to our Chief Executive, to which I have
    > been asked to respond. Please accept my apologies for the delay in doing
    > so.
    >
    > I am currently looking into your concerns and I will be in touch as soon
    > as I have a response.
    >
    > Thank you for your patience in the meantime.
    >
    > Kind regards
    >
    > David Upstone
    > Customer Service Executive
    >
    > [image: Tesco Logo]
    >
    > .................. Original Message ..................
    >
    > To: ceo.customerservice@tesco.co.uk
    > From: eribsskog@gmail.com
    > Received: 23/07/2013
    >
    >
    > Subject: Complaint about Tesco Walton
    >
    > Hi,
    >
    > in this shop both brands of your budget-colas, (in two-litre bottles), were
    > sold out today.
    >
    > Both Sun Sip and your own brand.
    >
    > And also two types of budget orange juice was sold out.
    >
    > The one in plastic-botles and the one in cartoon.
    >
    > Regards,
    >
    > Erik Ribsskog
    > ------------------------------

    > This is a confidential email. Tesco may monitor and record all emails. The
    > views expressed in this email are those of the sender and not Tesco.
    >
    > Tesco Stores Limited
    > Company Number: 519500
    > Registered in England
    > Registered Office: Tesco House, Delamare Road, Cheshunt, Hertfordshire EN8
    > 9SL
    > VAT Registration Number: GB 220 4302 31
    >










    Jeg sendte en ny e-post til Tesco





    Gmail - Email to the Chief Executive's Office








    Gmail



    Erik Ribsskog
    <eribsskog@gmail.com>










    Email to the Chief Executive's Office










    Erik Ribsskog

    <eribsskog@gmail.com>




    Mon, Jul 29, 2013 at 12:49 PM





    To:
    ceo.customerservice@tesco.co.uk








    Hi,

    and how do you explain that Tesco wants to have many different types of baskets with the same volume that doesn't mix/stock?

    Also, it's not the first time I've complained about the Sun Sip-cola being sold out.


    I think it's better if your office serves as a buffer, between me and the Tesco Walton-employees, if that's alright.

    I would have liked to asked your line-manager if that's alright.

    And I would have wanted him/her to explain about the 'basket-case'.

    Thanks in advance for the help with this.

    Erik Ribsskog



    On Mon, Jul 29, 2013 at 11:59 AM, <ceo.customerservice@tesco.co.uk> wrote:
    Dear Mr Ribsskog

    Thank you for your patience while this matter has been investigated.


    It was disappointing to learn that our Walton store did not have the items you wanted in stock during your visit on the 23rd July, I am sorry for the inconvenience caused.

    I have raised with matter with Colin Richardson, the Walton Store Manager, he has asked me to pass on his apologies to you. Colin has advised that the items are now back in stock and that he would be happy to meet with you in store to discuss any concerns you may have. He has also advised that he would like to give you a couple of bottles as a way to apologise for this matter arising.

    I have reviewed the previous correspondence you have had with this office and I can confirm that our position is unchanged with regard to our baskets. I am sorry that you will be disappointed with my response.

    Thank you for taking the time to contact the Chief Executive's Office. If you
    have any further queries please don't hesitate to get back in touch.


    Kind regards

    David Upstone
    Customer Service Executive

    Tesco Logo


    .................. Original Message ..................

    To: ceo.customerservice@tesco.co.uk
    From: eribsskog@gmail.com

    Received: 26/07/2013


    Subject: Re: Email to the Chief Executive's Office


    Ok,

    I've sent you a lot of complaints earlier, you see.

    And I started sending them to this e-mail address, a couple of years ago, I
    think.

    So now I send all the Tesco-complaints to this e-mail-address.

    Tesco Walton and Tesco Superstore Liverpool One also have a problem I
    wanted to complain about, by the way.

    And that's the baskets.

    Tesco Walton now have three different types of baskets.

    One type which is made of dark blue plastic.

    One type which is made of a bit less dark blue plastic.

    And a type which is made of metal.

    And these three basket-types doesn't stock with the other basket-types.

    So it's a bit chaotic in the check-out-area, with the baskets.

    Since they don't stock.

    If I put a dark blue basket on top of a less dark blue.

    Then the dark blue basket doesn't fit, in the less dark blue.

    Even if they are about the same size, in litres, (it looks like to me).

    Also the metal ones are about the same size in litres, (like it looks to
    me).

    I think it's odd that a big organisation like Tesco isn't stream-lined.

    I have to focus on the baskets when I shop at Tesco Walton.

    It's like you have to be an expert on Tesco-baskets to shop there, I'd say.

    It's like you want to bully the custommers from Sainsbury and Asda who want
    to try Tesco for a change.

    Then you aren't going to get many new customers, perhaps.

    If this isn't something you do to make people use the trolleys then.

    Because I've worked in a grocery-chain named Rimi, in Norway.

    And they were a bit sceptical with having baskets, in the shops.

    They only wanted trolleys, (for the customers).

    Since customers with trolleys usually buy more, than if they use a basket,
    to put their groceries in.

    But three types of baskets.

    Which doesn't stock.

    I think this is how a shop in the third world would have done it.

    Why aren't you more stream-lined, (and 'Western'), I'm wondering.

    And it's almost the same at Tesco Liverpool One.

    Except that I haven't seen the metal-baskets there.

    But they have two types of blue baskets, (with the same volume), that
    doesn't mix, when one stock them.

    And that's odd for a new shop like that.

    Liverpool One has only been around for two or three years.

    And this is also a Super-store.

    So then it looks like to me that Tesco has problems when they want to have
    a 'chaos-system', like this, with the shopping-baskets.

    (I've studied Information Management and have gone to commerce-school and
    have worked as a retail-manager.

    We learned at commerce-school that 'the custommer is always right'.

    But I don't think Tesco agrees with this, when I see many different types
    of baskets, that doesn't stock, in your shops.

    Then I wonder if the whole Tesco-chain has lost a bit control, to be honest.

    Erik Ribsskog


    On Fri, Jul 26, 2013 at 4:36 PM, <ceo.customerservice@tesco.co.uk> wrote:

    > **

    > Our Ref 15143479
    >
    > Dear Mr Ribsskog
    >
    > Thank you for your email addressed to our Chief Executive, to which I have
    > been asked to respond. Please accept my apologies for the delay in doing
    > so.
    >
    > I am currently looking into your concerns and I will be in touch as soon
    > as I have a response.
    >
    > Thank you for your patience in the meantime.
    >
    > Kind regards
    >
    > David Upstone
    > Customer Service Executive
    >
    > [image: Tesco Logo]
    >
    > .................. Original Message ..................
    >
    > To: ceo.customerservice@tesco.co.uk
    > From: eribsskog@gmail.com
    > Received: 23/07/2013
    >
    >
    > Subject: Complaint about Tesco Walton
    >
    > Hi,
    >
    > in this shop both brands of your budget-colas, (in two-litre bottles), were
    > sold out today.
    >
    > Both Sun Sip and your own brand.
    >
    > And also two types of budget orange juice was sold out.
    >
    > The one in plastic-botles and the one in cartoon.
    >
    > Regards,
    >
    > Erik Ribsskog
    > ------------------------------

    > This is a confidential email. Tesco may monitor and record all emails. The
    > views expressed in this email are those of the sender and not Tesco.
    >
    > Tesco Stores Limited
    > Company Number: 519500
    > Registered in England
    > Registered Office: Tesco House, Delamare Road, Cheshunt, Hertfordshire EN8
    > 9SL
    > VAT Registration Number: GB 220 4302 31
    >








    Mer om spoofing

    Dette sammendraget er ikke tilgjengelig. Klikk her for å se innlegget.