Erik Ribsskog
<eribsskog@gmail.com>
Our reference EN-178255
Erik Ribsskog
<eribsskog@gmail.com>
Sat, Jan 4, 2014 at 6:01 PM
To:
Phso Enquiries <Phso.Enquiries@ombudsman.org.uk>
Hi,
the problem is that the IPCC has blocked my e-mail-address, (for some reason, which isn't that clear to me, I think I have to say).
If you could please send my e-mail on to them, or tell them to unblock my e-mail-address.
the problem is that the IPCC has blocked my e-mail-address, (for some reason, which isn't that clear to me, I think I have to say).
If you could please send my e-mail on to them, or tell them to unblock my e-mail-address.
Thanks in advance for any help!
Yours sincerely,
Erik Ribsskog
On Tue, Dec 24, 2013 at 2:18 PM, Phso Enquiries <Phso.Enquiries@ombudsman.org.
PROTECT
We are committed to keeping your information secure. As part of that commitment we have decided that when we send you information by email we may have to remove some details. This includes information that may identify you, any other person and sometimes the organisation complained about.
Our reference EN-178255 (Please quote in any future correspondence with us)
Dear Sir
Thank you for your email of 18 November 2013 to us. I was sorry to learn of your concerns. I am also sorry that we are unable to help you with your complaint. This email explains why we believe that is the case.
Your complaint
You appear to complain about Merseyside Police, and emails that you have received from ‘Takeaway.com,’ which is a private company.
Our role
Our role is to consider complaints that the NHS in England and government bodies in the UK have not acted properly or fairly, or has provided a poor service.
Our decision and next steps
Unfortunately we are unable to help you with your complaints, because we are unable to look at complaints about the police and private companies.
Your complaint about the police
It may be that the Independent Police Complaints Commission can help you. I have included their contact details below:
Independent Police Complaints Commission
PO Box 473
Sale
M33 0BW
PO Box 473
Sale
M33 0BW
Telephone: 0300 020 0096
Email: enquiries@ipcc.gsi.gov.uk
Your complaint about a private company
You should contact the private company directly to complain to them about the emails you have been receiving.
I hope the information I have provided is helpful
If you have any questions about what I have set out in this email, please contact me using the details below.
Yours faithfully
Laura Dear
Customer Services Officer
Parliamentary and Health Service Ombudsman
Millbank Tower
Millbank
London
SW1P 4QP
Telephone: 0345 015 4033
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If you think our decision is wrong, you can request a review. To enable us to review our decision you must provide us with evidence that our decision was based on inaccurate information; or you have new information that was not previously available to us; or we overlooked or misunderstood your complaint. To request a review, you can complete a ‘What to do if you think our decision is wrong’ form, which is available on our website: www.ombudsman.org.uk/make-a-
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