Jeg sendte en tredje e-post til Liverpool City Council

Erik Ribsskog <eribsskog@gmail.com>

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Your Email Enquiry <<#22175-372783#>>

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Erik Ribsskog <eribsskog@gmail.com>	Thu, Mar 6, 2014 at 6:46 PM
To: Liverpool Direct <Liverpool.Direct@liverpool.gov.uk> Cc: Benefits Service <benefits.service@liverpooldirectlimited.co.uk>
Hi, yes, the Council even have gyms, (and things like that), so you perhaps have a bit many departments, (and e-mail addresses). So I don't alway remember all of them, unfortunately. And then I somethimes send the e-mails to your general enquiery e-mail address. Hope this is alright! Best regards, Erik Ribsskog On Thu, Mar 6, 2014 at 3:05 PM, Liverpool Direct <Liverpool.Direct@liverpool.gov.uk> wrote: Your email reference number is: 372783 Dear Erik, Thank you for your e-mail. Please be advised if you have also contacted the Benefit Service directly then you will receive a separate email response from them.  If you would like any further assistance on this matter or anything else please let me know via the e-mail address below. Kind regards, Jane Liverpool Direct Limited Email:     liverpool.direct@liverpool.gov.uk Website: www.liverpool.gov.uk P Please consider the environment before printing this e-mail. Thank you Would you prefer to receive your council tax bill via e-mail?  Go to www.liverpool.gov.uk and complete the easy online registration form. --- Original Message --- From: Erik Ribsskog <eribsskog@gmail.com> Received: 06/03/14 03:32:45 o'clock GMT To: Liverpool Direct <Liverpool.Direct@liverpool.gov.uk> CC:Benefits Service <benefits.service@liverpooldirectlimited.co.uk> Subject: Re: Your Email Enquiry Hi, I also send this e-mail, to the Benefit Service. I think it's fine if they get updated, about the problems, at the Jobcentre. The Jobcentre send them wrong information, all the time. And it has been a lof of 'funny stuff' going on, at the Jobcentre, I think. I don't want to get a poor reputation, due to that the Jobcentre are incompetent, (or full of 'phonies', it could seem). So I also forward about this to you at the Council. Hope this is alright! Best regards, Erik Ribsskog PS. When I worked at Arvato, (some years ago), I also got training from East Riding of Yorkshire Council. So I'm more or less a collegue, of you, who are working at Liverpool City Council. So I think it's a bit fun, to send about relevant 'stuff', also to my fine collegues there, at Liverpool Council. (SInce I remember how it was to get training-calls, about the bins, etc. From when I worked in the Cunard Building). Hope this is alright! On Wed, Mar 5, 2014 at 11:20 AM, Liverpool Direct <Liverpool.Direct@liverpool.gov.uk> wrote: Your email reference number is: 372783 Dear Erik Thank you for your e-mail. Unfortunately, we cannot help you with this matter because is does not come within the remit of Liverpool City Council.  Please contact Andrew Riley on his email address as per your original email reply. If you would like any further assistance on this matter or anything else please let me know via the e-mail address below Kind regards Nicky Liverpool Direct Limited Email:     liverpool.direct@liverpool.gov.uk Website: www.liverpool.gov.uk P Please consider the environment before printing this e-mail. Thank you Would you prefer to receive your council tax bill via e-mail?  Go to www.liverpool.gov.uk and complete the easy online registration form. --- Original Message --- From: Erik Ribsskog <eribsskog@gmail.com> Received: 04/03/14 20:19:02 o'clock UTC To: Riley Andrew <Andrew.Riley@ombudsman.org.uk> CC:<ica@ica.se>, <anne-kathrine.skodvin@ica.no>, <info@linskills.co.uk>, <steve.rotheram.mp@parliament.uk>, emb.london <emb.london@mfa.no>, <post@mfa.no>, Akademikerforbundet <post@akademikerforbundet.no>, <admin@lpl-norwegian-consulate.org.uk>, ITCGM- Norwe Subject: Re: Your enquiry to the Parliamentary Ombudsman Hi, I don't agree with that this is something to do with my feelings. I think I have explained that this is based on reason. So I wanted to escalate this as a complaint to your line-manager, please. Regards, Erik Ribsskog PS. I would also be surprised the problems with ICE are news to the ombudsman. I think I must have sent to you about this years ago, (if I'm not mistaking). On Tue, Mar 4, 2014 at 5:15 PM, Riley Andrew <Andrew.Riley@ombudsman.org.uk> wrote: > PROTECT > > We are committed to keeping your information secure. As part of that > commitment we have decided that when we send you information by email we may > have to remove some details. This includes information that may identify > you, any other person and sometimes the body complained about. > > > > Dear Sir > > > > Our reference: EN-185489 (please quote in any future correspondence) > > > > Thank you for your email. > > > > I am sorry if you feel it is pointless referring your complaint to the > Independent Case Examiner, but we think that this is an established part of > the complaints process for the Department of Work and Pensions. Accordingly, > we expect complainants to have raised their complaints with the Independent > Case Examiner, and received a final response, before we consider > investigating at the final stage in the complaints process. > > > > I have also explained to you that we cannot investigate a complaint about > Jobcentre Plus unless we receive it from a Member of Parliament (MP). My > email of 3 March 2014 gave you advice on how you can contact an MP. > > > > Should you be unhappy with our decision not to investigate your complaint at > this time then I would refer you to the information at the bottom of my > email of 3 March 2014, as this explained how you can request a review of our > decision. > > > > You can also read about our review process on our website: > http://www.ombudsman.org.uk/make-a-complaint/unhappy-with-our-service. > > > > Yours faithfully > > > > > > > > Andrew Riley > > Customer Services Officer > > Parliamentary and Health Service Ombudsman > > Millbank Tower > > Millbank > > London > > SW1P 4QP > > > > Telephone: 0300 061 1511 > > Email: andrew.riley@ombudsman.org.uk > > www.ombudsman.org.uk > > > > > The original of this email was scanned for viruses by Government Secure > Intranet virus scanning service supplied exclusively by Cable & Wireless in > partnership with MessageLabs. > On leaving the GSI this email was certified virus free. > All email communications with PHSO pass through the Government Secure > Intranet, and may be automatically logged, monitored and/or recorded for > legal purposes. > The MessageLabs Anti Virus Service is the first managed service to achieve > the CSIA Claims Tested Mark (CCTM Certificate Number 2006/04/0007), the UK > Government quality mark initiative for information security products and > services. For more information about this please visit www.cctmark.gov.uk ______________________________________________________________________ This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection ______________________________________________________________________ ------ Please do not remove your unique tracking number! ------ <<#22175-372783#>> ______________________________________________________________________ DISCLAIMER: The information in this e-mail is confidential and may be read, copied or used only by the intended recipient(s). If you have received it in error please contact the sender immediately by returning the e-mail or by telephoning a number contained in the body of the e-mail then and please delete the e-mail without disclosing its contents elsewhere. No responsibility is accepted for loss or damage arising from viruses or changes made to this message after it was sent. The views contained in this email are those of the author and not necessarily those of the authors employer or service provider. This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection ______________________________________________________________________ ______________________________________________________________________ This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection ______________________________________________________________________ ------ Please do not remove your unique tracking number! ------ <<#22175-372783#>> ______________________________________________________________________ DISCLAIMER: The information in this e-mail is confidential and may be read, copied or used only by the intended recipient(s). If you have received it in error please contact the sender immediately by returning the e-mail or by telephoning a number contained in the body of the e-mail then and please delete the e-mail without disclosing its contents elsewhere. No responsibility is accepted for loss or damage arising from viruses or changes made to this message after it was sent. The views contained in this email are those of the author and not necessarily those of the authors employer or service provider. This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection ______________________________________________________________________