Hi,
the LGO tells me to use an online complaint-form. But I have bad experience with using complaint-forms like that from before. They often make the citizens lose control of the complaints, is my experience.
You don't know if you get e-mailed a copy, when one use them. And one can't use ones e-mail-programme, and store the e-mails there. And also the LGO has stopped monitoring their e-mail-addresses which they used earlier. (LGOAT Mailbox < L.Mailbox@lgo.org.uk>, LGOAT Mailbox < lgoatmail@lgo.org.uk>).
Please escalate this update to your line-manager.
Regards,
Erik Ribsskog
PS.
There is also a constable Lester, with the Merseyside Police, that I wanted to report about to you.
He and his collegue used police-violence, when they arrested me last month, (they put the hand-cuffs on to thight, so I got bruises).
And Lester lies all the time.
He said he had a court-order, when he woke me up, (the day I was arrested), but he didn't have one.
We agreed he wouldn't just walk into my flat, (like he did in January), and I would open the front-door.
But still he put his army-booted-foot into my flat.
And he lied at the police-station about a code lock.
He said to my solicitor Colin Simber and myself, that he had forgotten the code, to a door, at the police-station.
Then he knocked on the door, and got a woman there to open the door.
Then he told that woman it was something wrong with the door.
So that constable Lester is lying al the time, I wanted to complain about.
He says he has evidence I've been sending sex emails to Jobcentre-staff.
But must be fabricated, I think, (since Lester has a poor character, I think this is likely).
At least I'm being framed, because I haven't sent e-mails like that at all.
And I have to go to Liverpool Magistrates Court next week, due to this phoney case.
And the IPCC have blocked my e-mail-address.
So I therefore send about this police-complaint to you at the High Court.
Hope this is alright!
---------- Forwarded message ---------- From: Foi Officer <F.Officer@lgo.org.uk>Date: Fri, May 16, 2014 at 10:19 AM Subject: RE: Update/Fwd: Also to the High Court/Fwd: FW: x261174 To: Erik Ribsskog < eribsskog@gmail.com>
Dear Mr Ribsskog
If you wish to complain to the LGO please use our on line complaint form (see
Yours sincerely
Hilary Pook I Information and Records Manager
Direct: 020 7217 4734
Hi,
I now found the initial complaint.
It's from 1/5.
And like I wrote in that e-mail, (to the PHSO, (and LGO)):
'Anyway I hope you contact NHS and explain that I've complained about
Careline, so this is part of a complaint-case, which I now escalate to
you and the LGO.
So I expect to hear from the LGO about this.'.
So this is also an LGO-case.
But the LGO haven't replied.
(Due to that their e-mail-addresses aren't longer monitored, it seems like, to me).
So it's the LGO-part of this complaint that I'm now escalating to the High Court.
I'm going to paste the mentioned e-mail from 1/5, in this e-mail, in a PS.
(Since I think this mental health-stuff could be that the Liverpool City Council Careline wants revenge, or something, since I deared to complain about them, (in an e-mail from 19/4, which is forwarded in the pasted e-mail), after their first letter, which was vague, and it didn't explain who had initiated the process).
Best regards,
Erik Ribsskog
PS.
Here is the mentioned e-mail from 1/5:
Erik Ribsskog <eribsskog@gmail.com>
Letter from Mersey Care, NHS Trust, Acess Team, Broadoak Unit, Thomas Drive, Liverpool, L14 3PJ, from 28/4/Fwd: To: Careline Adult Services. Complaint
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Thu, May 1, 2014 at 3:39 PM
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Bcc: "emb.london" <emb.london@mfa.no>, HRW UK <hrwuk@hrw.org>, amnestyis <amnestyis@amnesty.org>, Politikk Høyre <politikk@hoyre.no>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, Helle Brynildsen Jahre <hellej@vfk.no>, Akademikerforbundet <post@akademikerforbundet.no>, LHT Customer Service <csc@lht.co.uk>, Pia Ribsskog <pia@nfunorge.org>, Bjørn Ribsskog <bribsskog@gmail.com>, she <she@topdanmark.dk>, "hv-02.kontakt" <hv-02.kontakt@mil.no>, "anne-kathrine.skodvin" <anne-kathrine.skodvin@ica.no>
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Hi,
I received a letter from NHS yesterday where they say I have to go on
a mental check on 23/5,
Its signed by 'secretary Access Team', (no printed name, but a
signature with a pen, reads something like PBo?).
The NHS write that this is following a referal from Careline Adult Services.
But I've complained about them.
Since I think this is nosense and the process isn't fine.
I got two police-constables on my door before Easter.
They said they had been sent by 'social services Liverpool'.
Which isn't a formal name, I think, and no name or other reference was given.
I said I wasn't interested, I had just got sent some money from my
sister Pia in Norway, and someone had contacted the Police, since I
hadn't gotten my jobseekers allowance for most of this years weeks.
But it isn't clear who sent the Police to my address.
And I have complained about this process, (see the forwarded e-mails).
I have gone to commerce and office-school in Norway and know how to
send a letter in the post.
But the Jobcentre is messing with me, as is the Police.
So I often don't get sent my jobseekers-allowance.
And the Police also go on my door, (like earlier this week), and
arrest me for invented crimes.
They say I've sent harassing e-mails to a Jobcentre-staff.
But like I explained in e-mails which I copied you yesterday, I'm
being framed by the Police who have tapped into my broadband-line it
seems.
I sent you many e-mails last year regarding problems with Virgin when
they installed this line.
They were at my door three or four times, and I think they replaced a
box in the wall the last time they were there.
I sent the complaints on to PHSO since Ofcom and Virgin didn't have
proper e-mail-addresses, if I remember it right.
I've also been in politics a bit, for the Conservative party in Norway.
And this is a well-known tactic from Russia etc., that they say people
from western parties are insane.
So this could be some commie-mafia or something I suspect.
My mother Karen was on holidays to London in the 70's.
Then my sister Pia and I lived with a family named Gran.
The son in the family tried to steal my sister and I from my mother
who was on holiday, it seemed like, to me.
I think he possibly supported Liverpool.
So it could be a Liverpool FC-mob, who is messing me around, since I
support Everton.
Anyway I don't want to go on a mental-check.
And I think it's like something from a book by Orwell or Kafka that
someone are trying to send me there, without it being known, who,
(which organisation and staff), who initiated this.
I hope you at PHSO contact NHS and tell them I've complained about
Careline Adult Services to the Council and now to the Local Government
Ombudsman.
So that this is possibly some revenge from them, since I've complained
about them, for sending the Police on my door, for some vague/sweaty
reasons.
Of course now my sister Pia has stopped replying to my e-mails, (after
promissing to borrowing me money, untill the Jobcentre stopps messing
with me).
But my sister works as a secretary in an Organisation dealing with
retards, in Norway, so who know if she's behind this.
Anyway I hope you contact NHS and explain that I've complained about
Careline, so this is part of a complaint-case, which I now escalate to
you and the LGO.
So I expect to hear from the LGO about this.
So I'll just ignore the letter from NHS, and deal with the LGO and the
PHSO, regarding the Careline-complaint/case.
Hope this is alright!
Yours sincerely,
Erik Ribsskog
---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Sat, Apr 19, 2014 at 4:25 PM
Subject: To: Careline Adult Services. Complaint
To: Liverpool Direct <liverpool.direct@liverpool.gov.uk>
Cc: Pia Ribsskog <pia@nfunorge.org>
Hi,
I'm refering to your letter from 11/4, which I received today, (and
which I attach a scanned copy of).
Your say you've received some information about my financial situation.
I would like to complain about that you don' write who has provided
you, with this information.
(What has initiated your enquiry, I was wondering.
That's normal politenes, to explain about this, I think.
Or else things could get a bit to 'clammy/sweaty', I think).
I also didn't want to give the Police my phone-number, since I didn't
think it was an emergency any longer, when they were at my door.
So I just told the Police I had better things to do, than standing in
my door all day, chatting with them.
(I had some errands to do, etc).
And I didn't give them my phone-number, due to that I didn't think it
was an emergency any longer, (due to that my sister had sent me some
money for food and electricity, etc).
So I wonder: How did you get my phone-number?
(So this is also a comlaint, I think.
Why have you tried to call me, when I explained to the police-patrol,
(Alan? and Colin?), that I didn't want any calls from the social
services, like I think they called it.
That's also a bit sweaty/clammy, I think, (that you try to call me
about something I didn't want you to call about, like I explained to
the police).
The problem is that the Jobcentre, have like five or ten times, just
stopped my jobseekers-allowance.
They also invent some romantic e-mails, which they say I've sent to their staff.
(But I'm not a hippie, I'm an earlier Store Manager, and am used with
not mixiing work and spare-time.
And I don't even like or fancy these two staff, at Ingeus and the
Job-centre, which they accuse me of sending romatic e-mails to.
I grew up by a fjord, in Norway, and had a steph-sister, who had a lot
of sex-appeal, (like they sang in her confirmation), so these two
'hags', (that I'm being accused of being in love with), don't really
wake me up.
Something like that).
So I was banned from the Jobcentres, and then I couldn't even get a
voucher for the food-bank, and had to look for coins on the street,
for spagetti, (that only costs 20 pence), and steal once, at Tesco.
So the Jobcentre make me into a criminal.
If I e-mail the food-bank, (about a voucher), then they don't reply.
I was at the CAB, to do with an employement-case against Arvato, in 2006.
But the CAB just messed with me, and made me lose control of the
employement-case.
So I have no confidence in them, after that, to be honest, so I don't
like to go there, after that.
And my doctor doesn't want to write a statement for me, regarding a
frost-bite-injury, that I got while I served my conscription-service,
in the infantry, in Norway.
(This injury made my mother almost cry, I remember.
So I guess my sister remembers about this).
The doctor, (Chang at Marleybone Healt Centre), said that injuries
like that meant I had been in a fight, and said he wouldn't write a
statement for me.
(So this is perhaps NATO who mess with me, trough CAB and my doctor, etc.
What do I know.
So to hide that I got a frost-bite injury while I served my
conscription-service, in Norway.
What do I know).
So the problems where just to do with that the Jobcentre doesn't
understand, that people are made of organic material, and need food,
to function, it seems.
One could say they are trying to kill me, I think.
They still haven't sent me the money they owe me.
And it seems like they don't plan to send any money.
(Due to some 'communist-mafia-stuff', I think I have to call it).
My sister has borrowed me around £100 twice, (the jobcentre owe me
around £500-600).
But she hasn't been clear, when I asked her, how much money, that she
has, at the moment.
So I'm not sure how long I can go on borrowing money from her.
I have about £20-30 left of the money, that she has borrowed me.
And she'll be back at her work, (and see my e-mails), after the
Norwegian easter-holiday, (which is quite long), has finished.
So I try to get help from my sister, with this situation now.
I get frustrated, because I own some property, in Norway, which a
court in Drammen has refused me to sell, since 2011.
So this is like some communist-mafia-stuff, or something by Kafka or
Orwell, I have to say.
My mother died in 1999, and her last parent, (her mother), died in
2009, so my mothers inheritance should have been split, between my
siblings and I.
But when I ask my sister about this, (how it's going with the
inheritance, from 2009, in Norway), then she just ignores my question.
So it's a bit frustrating, with the Jobcentre, and the problems in
Norway, and all.
But my sister has more or less promised to borrow me around £100, (for
food, electricity and bills), each forthnight, untill I get my
allowance from the Jobcentre, again.
So I expect that my sister do like she has promised, (more or less, at least).
And I think the situation is under control.
Even if my sister doesn't reply to everything I ask about, (and she
didn't want to be my friend, on Facebook, some years ago.
So I wouldn't have contacted my sister about borrowing me money for
food, if it hadn't been an emergency).
The healt-problems was to do with that I ate to little food, (due to
that I didn't have money), I think.
(Or if it could have been that I ate food that made me constipated.
Due to that I sat in my flat in the dark, and I didn't get to cook the
spagetti properly, since I didn't have the electricity, in my flat.
Due to that I didn't get any jobseekers allowance, from 31/1 to 21/2.
And then again, from 6/3 to todays date.
So my jobseekers-allowance have been stopped twice, since January.
So I wasn't that on top perhaps, the second time, it was stopped.
I didn't have any savings because my Personal Advisor, at Aintree
Jobcentre, Sarah Bamber, had put pressure on me, to use my savings, on
courses from Learn Direct.
And also, when I moved in to Keith Court, a couple of years ago, then
it was unfurnished.
And the LHT-woman, who initated talking about a grant for furniture
etc., was chewing chewing-gum, in that meeting.
So I didn't think the LHT treated me with respect, and I also thought
that form had very many pages in it.
So I've had to buy furniture and kitchen-machines etc., for my
jobseekers-allowance, in the last years.
So I haven't had much savings.
And I could explain even longer back.
I was throuwn out a lot of times, for no good reasons, from Leather
Lane, University of Sunderland, Azalea Lodge in Sunderland, the
Scandinavian Church in Liverpool and MAS, between automn of 2011 and
spring 2012.
So it's like I have some nazis on my back, (the police often do these
evictions), or something like that).
And before that it was my employement-cases against Arvato/Microsoft, and more.
So this poor treatment of me, from the Jobcentre could be linked with
my employment-case, or something political, (the British Nationalist
Party probably don't like me, since I'm from Norway).
Who knows.
I think it's embarrasing to get letters from social workers.
So I'm going to try to solve this by borrowing money, from my sister
Pia, untill I get my jobseekers-allowance.
But thanks for being interested.
I hope you can reply about my two complaints, (above).
So if you could escalate this e-mail to your line-manager, please.
Regards,
Erik Ribsskog
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---------- Forwarded message ---------- From: Erik Ribsskog < eribsskog@gmail.com> Date: Thu, May 15, 2014 at 5:36 PM Subject: Re: Also to the High Court/Fwd: FW: x261174 To: ChanceryJudgesListing < ChanceryJudgesListing@hmcts.gsi.gov.uk> Cc: foi.officer@lgo.org.uk, Colin Simber < colin.simber@linskills.co.uk> , "emb.london" < emb.london@mfa.no>, HRW UK < hrwuk@hrw.org>, amnestyis < amnestyis@amnesty.org>, Politikk Høyre < politikk@hoyre.no>, Phso Enquiries < phso.enquiries@ombudsman.org.uk>, post < post@mfa.no>, Akademikerforbundet < post@akademikerforbundet.no>, LHT Customer Service < csc@lht.co.uk>, Pia Ribsskog < pia@nfunorge.org>, Bjørn Ribsskog < bribsskog@gmail.com>, she < she@topdanmark.dk>, "hv-02.kontakt" < hv-02.kontakt@mil.no>, "anne-kathrine.skodvin" < anne-kathrine.skodvin@ica.no> , post < post@spesialenheten.no>, " EUteam@amnesty.org" < EUteam@amnesty.org>, " SCT@amnesty.org.uk" < sct@amnesty.org.uk>, hofmarskallatet@kongehuset.dk, Liverpool Direct < liverpool.direct@liverpool.gov.uk>, Vernepliktsverkets kontaktsenter ved Wenche Molstad < vpv.kontakt@mil.no>, post@slottet.no, Runcorn Office < runcornoffice@taroe.org>, Lars Aasen < lbf@lbf.no>, Info < info@tpas.org.uk>, Benefits Service < benefits.service@liverpooldirectlimited.co.uk>, " steve.rotheram.mp" < steve.rotheram.mp@parliament.uk>, LO Postkasse LO < lo@lo.no>, l.kennedy@easylaw.co.uk
Hi,
it's a complaint against the Liverpool City Council.
And I wanted to send it to the LGO.
But the LGO e-mail addresses doesn't work any longer.
So I escalate to you at the Hight Court.
Please escalate to your line-mananger, please.
Erik Ribsskog
Upon perusing this email your complaint is in respect of the NHS which wouldn't fall under the Chancery Division of the High Court. If you would like to issue a claim then you should consider seeking legal advice then speak to the Issue team when you are ready to issue.
Regards
Michael Mcilroy
Chancery Listing Officer
Subject: Also to the High Court/Fwd: FW: x261174
Hi,
there are also other LGO-cases that you perhaps could look at.
This started in 2007, when I complained about the Liverpool City Council-gym.
And also the IPCC have blocked my e-mail address, because I send them to many copies of crime-reports, it seems.
The IPCC also don't investigate my police-complaints, it seems, (from before they blocked my e-mail-address).
Hope you can have a look at these cases!
Yours sincerely,
Erik Ribsskog
PS.
Also, someone are taking me to court, next week, in Liverpool Magistrates Court.
The have framed me, and say I write sex-emails to Jobcentre-staff.
These charges are completly made up, and probably some 'commie-mafia-stuff', I guess.
I'm from Norway, so I haven't known how to escalate from the LGO and IPCC, (who I've had problems with for years).
But read something about the High Court on the LGO website now today.
Hi,
now the NHS says I have received services from them.
Also, it seems like they want to have a discussion with me, (while I want to keep this in writing).
Also, the subject-line in the e-mail is: 'x261174'.
That's not a proper subject-line I think, so it's clear to me that this is some 'commie-stuff'.
Also, have you sent about this case to the LGO?
I copy this e-mail to foi.officer@lgo.org.uk , since I want to complain that the LGO email addresses that I've used earlier don't seem to work any longer, (I got some error e-mails back when I tried to use them the other day).
And to the High Court in case the LGO department is wrong.
Best regards,
Erik Ribsskog
Dear Mr Ribsskog
I am sorry you have received services which have prompted you to contact us with a complaint.
I would like to confirm that we are addressing your concerns and somebody from the Trust will contact you in the near future to discuss this further.
If you have any questions or queries, please do not hesitate to contact me.
Kind regards
Kerry
Kerry Selby
Complaints Officer
Mersey Care NHS Trust
Tel : 0151 473 2877
Fax : 0151 473 2899
Hi,
I wanted to complain about your letter where you wrote I have to go to a mental-check.
It isn't clear who initiated this, (which organisation and staff), that Liverpool City Council Careline contacted me.
That wasn't something I had asked for.
And I had already complained about Liverpool City Council Careline, (for being unconform etc.), when they gave me this apointment for a mental-check.
So this could be some kind of revenge from Liverpool City Council Careline, since I complained about them.
I've also tried to complain about the Council to the LGO, but they don't have a working e-mail-address now, it seems.
Perhaps the PHSO, (who I copy this e-mail), could send about this to the LGO.
Erik Ribsskog
RESTRICTED
We are committed to keeping your information secure. As part of that commitment we have decided that when we send you information by email we may have to remove some details. This includes information that may identify you, or any other person and sometimes the organisation complained about.
Dear Sir
Our reference: 190624
Your complaint to the Ombudsman
Thank you for your complaint of 1 May 2014 about Mersey Care NHS Trust (the Trust). I was sorry to learn of your concerns. You complain that the Trust have followed incorrect process in arranging an appointment for you regarding your mental health, following a referral from Careline Adult Services.
At this time we have decided that we should wait until you have completed the Trust’s complaints process before we look at your concerns further. This is because we often find that organisations themselves are in the best position to resolve complaints about their service quickly and effectively. It is also important for organisations to have full opportunity to resolve complaints themselves before we become involved.
I have contacted the Trust to determine the status of your complaint. They tell me that they have not yet received a formal complaint from you regarding this issue.
In order to continue with your complaint, you should therefore put you complaint to the Trust and wait for the forthcoming response.
You can contact the Trust with your complaint at:
Mersey Care NHS Trust
V7 Building
Kings Business Park
Prescot
L34 1PJ
If you are not satisfied with the response provided, you will need to write to the Trust to explain why you remain unhappy. The Trust should then provide you with a second response in which they address any outstanding concerns you have.
If the Trust is unable to resolve your complaint to your satisfaction, you can then return to the Ombudsman. If you do need to return to us, it is important that the Trust have provided you with their final response to your complaint, and confirmed that there is nothing further that they can do to try to resolve your concerns.
If you need to return to us, you should explain to us what has changed between now and your return. In particular, you will need to:
- explain what was wrong with the responses you have already received to your complaint;
- say what you want us to achieve for you;
send us copies of any relevant correspondence and papers that you have; - give written permission for us to obtain any papers and records connected to the complaint; and
- confirm whether you are taking legal action about it (because, by law, that may prevent us from looking at the complaint).
I hope this information now helps to take your complaint forward.
Yours faithfully
Zoe Wilkinson
Customer Services Officer
Parliamentary and Health Service Ombudsman
T: 0300 061 3909
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