Hi,
I've thought more about this now.
It's perhaps a bit complicated, with all the tarifs.
So perhaps I could just go back, to the payment-plan, which I had,
back in 2011, I was thinking.
Then I paid you £5 a month, (if I'm not mistaking).
I hope this is alright!
Yours sincerely,
Erik Ribsskog
---------- Forwarded message ----------
From: Erik Ribsskog <
eribsskog@gmail.com>
Date: Fri, May 30, 2014 at 1:21 AM
Subject: To: Sarah Williams, Customer Relations. Your ref: CAS14-0035+4051-SW
To: United Utilities <
Customer.service@uuplc.co.uk>
Cc: Q&A <
contactus@stepchange.org>
Hi,
I'm refering to your letter of 28/5, which I received today, (Thursday).
If I could do one thing at a time, then I think I would like to please
apply for a support tariff.
(Since you don't want me to pay token-payments any longer).
I hope that's alright, and that I can get the tariff that cost the
least, (£117), if I'm eligable for it, since I don't have that much
money, on my budget, for this cost, unfortunately.
Hope this is alright!
Yours sincerely,
Erik Ribsskog
PS.
I attach a scanned copy of the letter, and send a copy e-mail to
Stepchange, since I've earlier updated them about the case.