søndag 3. august 2014

Mer om nettmobbing

Erik Ribsskog

Update/Fwd: Your Virgin Media order

Erik Ribsskog Sun, Aug 3, 2014 at 6:11 PM
To: OCCtelecoms@ofcom.org.uk
Cc: Q&A
Bcc: rcjchancery.judgeslisting@hmcts.gsi.gov.uk, me-customersupportliverpool@hmcts.gsi.gov.uk, Joanne Dalton , casework@ico.org.uk, she , Bjørn Ribsskog , "emb.london" , admin , post , "hv-02.kontakt"
Hi,

and now someone have ordered a new broadband-line, in my name, it seems.

This is just harassment, (from Virgin), for me.

Can you please tell Virgin to stop sending me these harassing e-mails?

Regards,
Erik Ribsskog


---------- Forwarded message ----------
From: webteam@virginmedia.co.uk <webteam@virginmedia.co.uk>
Date: Sun, Aug 3, 2014 at 3:34 PM
Subject: Your Virgin Media order
To: eribsskog@gmail.com


Virgin
Media
Green
Tick

Thank you for choosing Virgin Media

Order date: Sunday, August 3, 2014
Order ref: WS1987346

Hello Erik,

It's great to have you on board! To help you keep track of your order, there's a summary of what you chose below. If there's anything else we need to know to complete your order, we'll contact you in the next 48 hours.

What happens next?

Your monthly limit

Just so you know, we've added a credit limit of £180.00 to your account. This will help you manage your account and means you can spend up to this amount each month on any services you choose. To find out more, please visit our online Help & Support, which is available 24/7, then select billing & payments.

We'll set up your Direct Debit

Thanks for giving us your Direct Debit details. We'll set up the Direct Debit with the information you gave us.

Your installation date

You've asked to have an engineer visit to install your services on:

Tue Oct 07 2014 between 8am - 10am

If we can't make this date, we'll contact you to agree an alternative time.Someone over the age of 18 will need to be at home when we come to install your Virgin Media services. It takes about two hours to get you all set up and ready to go.

We'll send you a contract

You'll get a letter and a contract from us through the post. Please sign our copy and send it back to us as soon as you can. We'll also include a guide which details things to do now, on the day of your installation and afterwards.
Your order (18 month contract unless specified)
You've got our Big Daddy Bundle One off Monthly
Broadband
XXL Broadband XXL
Up to 152Mb

£95.00 Only £80.00 for the first 12 months
TV
XL TV XL
230+ Channels
Talk
Unlimited
Extra Talk Unlimited Extra
Talk Unlimited Extra
Your extras
Virgin Media Super Hub
   
BT Sport & ESPN
   
TiVo 1TB box
£49.95  
Sky Sports & Movies Collection
   
Talk International
   
Sky Premium HD
   
Line Rental
Line Rental

£15.99
Set up costs
Installation, set up and demo (morning)
£30.00  
Your total
Monthly cost £110.99 Only £95.99 for the first 12 months
One off payment - added to the first bill £30.00  
One off payment - by debit/credit card £0.00  
We hope you love your new services.
The Virgin Media team

Read our installation guide

Got a question about installation? All the answers are in our handy guide.
Go to installation guide

Want to talk to us about your order?

If you've got a question about the order you've just placed or you need to make a change, call us on 0800 052 7588.

The legal stuff

All prices include VAT.
Read our terms of use or our privacy statement.

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