Hi Elena,
is it you, from Arvato, (in 2005)?
Do
you remember telling me that I shouldn't work any extra shifts in the
Christmas-holiday, in 2005, even if it wasn't cover, on some of the
shifts/days?
(And that the whole campaign was going to be moved to Germany shortly, anyway).
What I did, (after you also went on holiday, I think it was).
Was that I called the Carphone Warehouse-manager that us on MSPA had got to 'borrow'.
And I agreed with her, (I don't remember her name now), what to do, with the shifts, that didn't have cover.
And
the second time I called her, she was just sour, (since I called her in
her holiday, I guess), so after that, I decided, I would just try to
run the campaign, through the holiday, untill the Team Leaders were
back.
And then I worked a lot of extra hours, untill Michael O'Shaugnessy was back, on New Years Eve.
And then it was a misunderstanding, between Michael O'Shaugnessy and me.
(It was a bit chaotical there, since it was only Michael O'Shaugnessy and me, at work, (on MSPA), on New Years Ewe).
So it wasn't cover, (on the lines), for the first two or three hours, on New Years Day.
And
when the Team Leaders got back, (from their holidays in Scandinavia),
then Marianne Høksaas told me that Team Leader Jill Hjälte, from Sweden,
had just deleted, like half my hours, from this holiday.
But
this was my first job in the UK, so I didn't want to have a reputation
of being a trouble-maker etc., so I just calmed it down and didn't do
anything, (even if Høksaas told me this).
I remember you told me you were from Russia, but have lived in Finland.
And you answered calls on the Finish line, (as I remember it).
I remember you also told a couple of African-Danish guys, on MSPA, not to work any extra, this holiday.
But I'm from Norway, so I'm used with not listening to much to Russians, (so to speak).
And I didn't want to let myself be 'programmed', (so to speak).
So I tried to talk about this problematic time-periode, on Arvato MSPA, with the British Arvato Carphone Warehouse-manager.
Do you remember Judith Godwin being sick, and just laying there, (in her chair, next to me), as if she was going to die?
What
were the names of the two young Carphone Warehouse-women, (from
Liverpool, I guess), that I trained, (if I remember it right), to answer
Microsoft-calls?
Just wondered it you remembered.
Thanks in advance for any reply!
Hope this was the right Elena Kotchetkova.
Best regards,
Erik Ribsskog
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