Jeg sendte en e-post til Golding

Erik Ribsskog

---

Update/Fwd: 26 New Road Court

---

Erik Ribsskog	16. august 2017 kl. 23:47
Til: Katherine Kopi: Runcorn Office , LbF Leieboerforeningen , Info , info , admin , "emb.london" , Info@goldingestates.co.uk
Hi, thank you for your e-mail! There weren't any issues regarding broken windows or locks. Mark asked me, (in your office, on Monday), if it by the way, were anythink I didn't like, with the flat. And then I mentioned that the enterence-area for _the building looked shabby. (It was a broken window, next to the enterance-door for the building. But some wooden material had been put up, behind the window, (from the inside, of the building). So this wasn't really a security-problem. Merely a estetical one, one might say). I was promised by your collegue Ian, on Tuesday last week, that I had gotten the flat, (and Ian even shook hands with me, to congratulate me). And I have had to use a lot of money, on hotel-bills, since this has now been dragging out for almost two weeks, (since I first called your office, and spoke to Louise, about the mentioned flat). So I hope this nonsense now will end, and that I can pick up the keys, sooner rater than later. Regards, Erik Ribsskog PS. Also when I look at your web-site, (http://www.goldingestates.co.uk/contact-us/), it says that your City-Center staff are named: Brian Price, Zoe Jones, Gareth Lodge, Joe McGuinness and Kelly Price. Yet when I've been dealing with your company, (since 4/8), I've dealing with the following staff: Louise, Ian, Mark, Amy and now you, (Kathrine). But none of the Golding-staff I've been meeting/talking with, are mentioned, on your website. That's a bit odd, I think. Is it a long time since your website was updated, I was wondering. That seems a bit odd, I'd say.  2017-08-16 21:04 GMT+01:00 Katherine <Katherine@goldingestates.co.uk>: Dear Erik  Please allow me to look into the background of this matter tomorrow morning and come back to you before 10am.  I can assure that we will be working to move you into the property as soon as possible, however if there are issues regarding broken windows and issues with the locks these will need to be fixed prior to you taking possession of the property.  With kind regards  Katherine  Get Outlook for iOS From: Erik Ribsskog <eribsskog@gmail.com> Sent: Wednesday, August 16, 2017 8:45:43 PM To: Runcorn Office Cc: LbF Leieboerforeningen; Info; info; admin; emb.london; Info Subject: Update/Fwd: 26 New Road Court   Hi, these are just lies and lies. She lies about the rent-figure being mentioned in the phone-call, on Friday, almost two weeks ago. I shook hands with the Golding-employe, (Ian), and he congratulated me with the flat. And now they start 'babeling' about health and safety and references. This is sabotage, I think. They have twice told me, that they would send me forms by e-mail, and have both times not done this. And they didn't write on the form in front of me. This was just some small-talk, (about what I didn't like about the flat). And noone wrote anything on the form, (other than me), before I signed. (And I have a photo of that form, showing that someone have written some nonesense on it, in another handwriting than mine). These criminals, (I deer to call them), has robbed me of £150 in a funny charge, (that I was told would get me the flat), and they have made me waste lots of money, on hotel-bills, since this process, has dragged out, since Friday almost two weeks ago. So this is serious crime, I reackon. They, (Golding), are just criminals, I'd say. Erik Ribsskog ---------- Forwarded message ---------- From: Louise Goulden <Louise@goldingestates.co.uk> Date: 2017-08-16 17:17 GMT+01:00 Subject: 26 New Road Court To: "eribsskog@gmail.com" <eribsskog@gmail.com> Good afternoon Erik We apologise for any miscommunication you have received. Let me try and clarify a few points as per you e- mail, please allow me to address the issues you have raised. We want you to become a tenant of ours and rent the property however safety and other procedures must be met: When you first called about properties in the area I told you about New Road Court and arranged an appointment for you to view. The rent was reduced from £280pcm to £260pcm and you were told this by myself on the phone. We apologise that Ian’s car was not a Goldings car however Ian uses his own car for work. As explained by Amy the issue that you had discussed with Mark when you came in to complete an application form he wrote the additional information on the form in front of you, to help you. This is in the interest of health and safety before you move in, once we receive full confirmation from the landlord that these issue which are: a broken window and two damaged locks on the main door will be repaired via the landlord  then we will be happy to proceed to the next stage of your full reference checks. These are currently waiting to be processed and are not passed as yet. As explained once we have received confirmation from the landlord we will be in touch, I will actively push this so we can obtain a move in date quicker. Kindest regards Louise Goulden Lettings Manager  E: louise@goldingestates.co.uk  M: 07435975418  W: www.goldingestates.co.uk Student Lettings & Management Unit 3, Exchange Street East, Liverpool L2 3PF T:0151 329 2626. Residential Lettings Unit 3, Exchange Street East, Liverpool L2 3PF  T: 0151 227  1199  F: 0151 227 1887 Development & Maintenance 195 – 197 Green Lane, Stoneycroft, Liverpool L13 6RH T:0151 541 1090           Property Management 199 – 201 Green Lane, Stoneycroft, Liverpool L13 6RH T:0151 228 7777                                      Private & Confidential. Please consider the environment, think before you print. The contents of this email are strictly private and confidential and are intended solely for the named addressee[s] only.  If you are not the intended recipient you should not copy it or use it for any purpose nor disclose its contents to any other person and you should return this message to the sender and delete it from your mailbox.  The views and opinions expressed in this email do not necessarily represent those of Golding.  Please note that whilst Golding does check for viruses, it is the responsibility of the recipient to scan all messages prior to opening them.