Erik Ribsskog <eribsskog@gmail.com>
[PACS-10437441] Klage/Fwd: Playasia Order #44420013 still waiting for paymen - Ref: 44420013
Erik Ribsskog <eribsskog@gmail.com> 7. oktober 2020 kl. 18:49
Til: Play-Asia Customer Service <enquiry@play-asia.com>
Kopi: juridisk <juridisk@datatilsynet.no>, elh@forbrukertilsynet.no, inger.lise.blyverket@forbrukerradet.no, fmovpost <fmovpost@fylkesmannen.no>, post <post@finkn.no>
Hi,
I think you should just escalate this to a superior.
You don't need to write about your own opinion as well.
You should just let your superior reply about this.
You don't mention the name of the superior that you have escalated this to.
So is this a joke, I'm wondering.
I now want to get a reply from a superior.
(Like I wrote to your colleague Robin Dela Cruz yesterday).
I want to know the name of the trolls, who have ordered stuff, in my name.
And I want to know which better routines that you're going to start with, so that this doesn't happen again, to other people/citizens.
Erik Ribsskog
man. 14. sep. 2020 kl. 23:39 skrev Play-Asia Customer Service <enquiry@play-asia.com>:
Dear Erik,
I understand where you're coming from. I'm sorry about what happened.
However, I regret to inform you that we're unable to provide if who is the
person behind the identity theft. The only information that I can provide
is this account was created last July 27, 2020, under the email address
that you're using right now.
Not to worry, as I've already escalated this issue with our Upper
management. Rest assured that as soon as they read this email they will
contact you for further assistance and information. In the meantime, we are
asking for more of your patience and kind understanding.
Should you have any questions or concerns, feel free to send us an email
and we will be glad to assist you.
We thank you for your kind understanding and for your trust in Playasia
Erik.
Best regards,
Michelle Ann Ansale
Playasia Customer Service Representative
Email: cs@play-asia.com
Telephone: +85231450013
__________________________________________________________
Leave us a review: www.trustpilot.com/review/www.play-asia.com
For latest deals, offers and pre-releases visit us at www.play-asia.com
Follow us on social:
FB: www.facebook.com/playasia
TW: www.twitter.com/playasia
IG: www.instagram.com/playasia
Was this e-mail helpful?
https://www.play-asia.com/41/7467pkx-773c52n
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Original Message from 2020-09-14 18:36:03 HKT
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Hi,
I want you to please inform me who the trolls are, who has ordered these
products, in my name.
And I also want you to please inform me about which better routines that
you are going to start with, so that this problem doesn't happen again, to
other people.
You go on about a password to an account.
Do I have to explain again that I haven't registered an account with you?
Your writings smells a bit fishy, I think.
Please escalate this to a superior.
Erik Ribsskog
fre. 14. aug. 2020 kl. 18:16 skrev Play-Asia Customer Service <
enquiry@play-asia.com>:
> Dear Erik,
>
> Thank you for bringing this to our attention and we are sorry to hear
that
> you've been a victim of identity theft. Please do not worry, this
purchase
> has been canceled already. Also, your account has been put on monitored
so
> no orders will be processed in the future. If it would help, we suggest
> updating your password to avoid your account from being compromised.
>
> If there is anything else, we are just an email away.
>
> Best regards,
>
> Ann Legaspi
> Playasia Customer Service Representative
> Email: cs@play-asia.com
> Telephone: +85231450013
> __________________________________________________________
> Leave us a review: www.trustpilot.com/review/www.play-asia.com
> For latest deals, offers and pre-releases visit us at www.play-asia.com
>
> Follow us on social:
> FB: www.facebook.com/playasia
> TW: www.twitter.com/playasia
> IG: www.instagram.com/playasia
>
> Was this e-mail helpful?
> https://www.play-asia.com/41/7466dwh-773c52n
>
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
> Original Message from 2020-08-14 19:33:05 HKT
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
> Hei,
>
>
> dette er trakassering som følge av identitetstyveri, (virker det som).
>
>
> (Jeg har ikke kontaktet disse).
>
>
> Vennligst rydd opp!
>
>
> Med hilsen
>
>
> Erik Ribsskog
>
>
> PS.
>
>
> Jeg sender fortsatt om identitetstyveri til Datatilsynet, (siden at det
> ikke
>
> virker helt klart, hvem andre jeg burde sende om dette til, synes
>
> jeg).
>
>
>
> ---------- Forwarded message ---------
>
> Fra: Playasia
>
> Date: søn. 2. aug. 2020 kl. 16:02
>
> Subject: Playasia Order #44420013 still waiting for payment.
>
> To:
>
>
>
>
>
>
>
>
> Important Reminder
>
>
> *Hi,*
>
>
> *Thank you for your recent Order #44420013 at Playasia.*
>
>
> Unfortunately, we were unable to verify your payment has been made, here
> is
>
> what you can do to secure your order or complete a payment
>
>
> - *Already Paid:* Go to your personal order details page and confirm
> the
>
> payment here: https://www.play-asia.com/order-info/qg2p9
>
>
> - *Not paid yet: *Select one of our payment methods and settle the
>
> amount to secure your order. See payment methods we accept here:
>
> https://www.play-asia.com/info/helppayment?sc1=108598303
>
> - *Cancellations: *Orders can be managed from your account page, or
> just
>
> ignore this reminder and your purchase will be cancelled
automatically
>
> after a few days. Please note that auction orders cannot be cancelled
> or
>
> returned.
>
> - *Need more help: *If you still need help to make your payment you
can
>
> reply to this email for more assistance.
>
>
> *Thanks for shopping with Playasia, we look forward to seeing you again
>
> soon.*
>
>
>
>
>
>
>
>
> * Your Playasia Teamhttp://play-asia.com
>
> 3D Platformer New Super Lucky’s
>
> Tale Comes To PS4 on August 21
>
>
> Kandagawa Jet Girls Racing Hearts Edition Now Available for Pre-order!
>
>
> Samurai Spirits NeoGeo Collection for PS4 & NS – Forge your fate!
>
>
> TOY DEADLINE ALERT! Japanese Figure Pre-Orders Closing August 3rd –
> August
>
> 9th!
>
>
> *
>
> Hei,
>
> dette er trakassering som følge av identitetstyveri, (virker det som).
>
> (Jeg har ikke kontaktet disse).
>
> Vennligst rydd opp!
>
> Med hilsen
>
> Erik Ribsskog
>
> PS.
>
> Jeg sender fortsatt om identitetstyveri til Datatilsynet, (siden at det
> ikkevirker helt klart, hvem andre jeg burde sende om dette til,
synesjeg).
>
>
> ---------- Forwarded message ---------
>
> Fra: Playasia <customerservice@play-asia.com>
>
> Date: søn. 2. aug. 2020 kl. 16:02
>
> Subject: Playasia Order #44420013 still waiting for payment.
>
> To: <eribsskog@gmail.com>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> Important Reminder
>
>
>
> Hi,
>
>
> Thank you for your recent Order #44420013 at Playasia.
>
>
> Unfortunately, we were unable to verify your payment has been made, here
is
> what you can do to secure your order or complete a payment
>
>
>
>
> Already Paid: Go to your personal order details page and confirm
> the
> payment here: https://www.play-asia.com/order-info/qg2p9
>
> Not paid yet: Select one of our payment methods and settle the
> amount to
> secure your order. See payment methods we accept here:
> https://www.play-asia.com/info/helppayment?sc1=108598303
>
> Cancellations: Orders can be managed from your account page, or
> just
> ignore this reminder and your purchase will be cancelled automatically
> after a few days. Please note that auction orders cannot be cancelled or
> returned.
>
> Need more help: If you still need help to make your payment
> you can
> reply to this email for more assistance.
>
>
>
>
>
> Thanks for shopping with Playasia, we look forward to seeing you again
> soon.
>
>
>
> Your Playasia Team
>
> http://play-asia.com
>
>
>
>
>
>
>
>
> 3D Platformer New Super Lucky’s Tale
Comes
> To PS4 on August 21
>
>
>
>
>
> Kandagawa Jet Girls Racing Hearts
Edition
> Now Available for
> Pre-order!
>
>
>
>
>
> Samurai Spirits NeoGeo Collection for
PS4
> & NS – Forge your
> fate!
>
>
>
>
>
> TOY DEADLINE ALERT! Japanese Figure
> Pre-Orders Closing August 3rd –
> August 9th!
>
>
>
>
>
>
Hi,
I want you to please inform me who the trolls are, who has ordered these
products, in my name.
And I also want you to please inform me about which better routines that
you are going to start with, so that this problem doesn't happen again, to
other people.
You go on about a password to an account.
Do I have to explain again that I haven't registered an account with you?
Your writings smells a bit fishy, I think.
Please escalate this to a superior.
Erik Ribsskog
fre. 14. aug. 2020 kl. 18:16 skrev Play-Asia Customer Service
<enquiry@play-asia.com>:
Dear Erik,
Thank you for bringing this to our attention and we are sorry to hear that
you've been a victim of identity theft. Please do not worry, this purchase
has been canceled already. Also, your account has been put on monitored so
no orders will be processed in the future. If it would help, we suggest
updating your password to avoid your account from being compromised.
If there is anything else, we are just an email away.
Best regards,
Ann Legaspi
Playasia Customer Service Representative
Email: cs@play-asia.com
Telephone: +85231450013
__________________________________________________________
Leave us a review: www.trustpilot.com/review/www.play-asia.com
For latest deals, offers and pre-releases visit us at www.play-asia.com
Follow us on social:
FB: www.facebook.com/playasia
TW: www.twitter.com/playasia
IG: www.instagram.com/playasia
Was this e-mail helpful?
https://www.play-asia.com/41/7466dwh-773c52n
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Original Message from 2020-08-14 19:33:05 HKT
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Hei,
dette er trakassering som følge av identitetstyveri, (virker det som).
(Jeg har ikke kontaktet disse).
Vennligst rydd opp!
Med hilsen
Erik Ribsskog
PS.
Jeg sender fortsatt om identitetstyveri til Datatilsynet, (siden at det
ikke
virker helt klart, hvem andre jeg burde sende om dette til, synes
jeg).
---------- Forwarded message ---------
Fra: Playasia
Date: søn. 2. aug. 2020 kl. 16:02
Subject: Playasia Order #44420013 still waiting for payment.
To:
Important Reminder
*Hi,*
*Thank you for your recent Order #44420013 at Playasia.*
Unfortunately, we were unable to verify your payment has been made, here
is
what you can do to secure your order or complete a payment
- *Already Paid:* Go to your personal order details page and
confirm
the
payment here: https://www.play-asia.com/order-info/qg2p9
- *Not paid yet: *Select one of our payment methods and settle
the
amount to secure your order. See payment methods we accept
here:
https://www.play-asia.com/info/helppayment?sc1=108598303
- *Cancellations: *Orders can be managed from your account
page, or
just
ignore this reminder and your purchase will be cancelled
automatically
after a few days. Please note that auction orders cannot be
cancelled
or
returned.
- *Need more help: *If you still need help to make your
payment you can
reply to this email for more assistance.
*Thanks for shopping with Playasia, we look forward to seeing you again
soon.*
* Your Playasia Teamhttp://play-asia.com
3D Platformer New Super Lucky’s
Tale Comes To PS4 on August 21
Kandagawa Jet Girls Racing Hearts Edition Now Available for Pre-order!
Samurai Spirits NeoGeo Collection for PS4 & NS – Forge your fate!
TOY DEADLINE ALERT! Japanese Figure Pre-Orders Closing August 3rd –
August
9th!
*
Hei,
dette er trakassering som følge av identitetstyveri, (virker det som).
(Jeg har ikke kontaktet disse).
Vennligst rydd opp!
Med hilsen
Erik Ribsskog
PS.
Jeg sender fortsatt om identitetstyveri til Datatilsynet, (siden at det
ikkevirker helt klart, hvem andre jeg burde sende om dette til, synesjeg).
---------- Forwarded message ---------
Fra: Playasia &lt;customerservice@play-asia.com&gt;
Date: søn. 2. aug. 2020 kl. 16:02
Subject: Playasia Order #44420013 still waiting for payment.
To: &lt;eribsskog@gmail.com&gt;
Important Reminder
Hi,
Thank you for your recent Order #44420013 at Playasia.
Unfortunately, we were unable to verify your payment has been made, here
is
what you can do to secure your order or complete a payment
Already Paid: Go to your personal order details
page and confirm the
payment here: https://www.play-asia.com/order-info/qg2p9
Not paid yet: Select one of our payment methods
and settle the amount to
secure your order. See payment methods we accept here:
https://www.play-asia.com/info/helppayment?sc1=108598303
Cancellations: Orders can be managed from your
account page, or just
ignore this reminder and your purchase will be cancelled automatically
after a few days. Please note that auction orders cannot be cancelled or
returned.
Need more help:&nbsp;If you still need help
to make your payment you can
reply to this email for more assistance.
Thanks for shopping with Playasia, we look forward to seeing you again
soon.
Your Playasia Team
http://play-asia.com
3D Platformer New Super Lucky’s
Tale Comes To PS4 on August 21
Kandagawa Jet Girls Racing Hearts
Edition Now Available for
Pre-order!
Samurai Spirits NeoGeo Collection
for PS4 &amp; NS – Forge your
fate!
TOY DEADLINE ALERT! Japanese
Figure Pre-Orders Closing August 3rd –
August 9th!