Erik Ribsskog <eribsskog@gmail.com>
[PACS-10484765] Klage/Fwd: Playasia Order #44493371 still waiting for paymen - Ref: 44493371
Erik Ribsskog <eribsskog@gmail.com> 12. november 2020 kl. 12:15
Til: Play-Asia Customer Service <enquiry@play-asia.com>
Kopi: juridisk <juridisk@datatilsynet.no>, elh@forbrukertilsynet.no, inger.lise.blyverket@forbrukerradet.no, fmovpost <fmovpost@fylkesmannen.no>, post <post@finkn.no>
Hi,
you don't need to make a lot of fuss about escalating this to the mentioned manager.
You should just escalate it, and get them to reply.
I don't want an email from Play Asia every day.
I've never bought anything from you, and I never will.
I just want to know the name of the troll who has ordered stuff in my name from you.
And I want to know which better routines that you're going to start with to avoid this problem from happening again to other people/citizens.
Erik Ribsskog
søn. 11. okt. 2020 kl. 07:00 skrev Play-Asia Customer Service <enquiry@play-asia.com>:
Dear Customer,
We apologize for the inconvenience.
Allow me to forward this to our upper management. However, they are not
available during weekends. We assure you that you'll be contacted within
the following business days. Meanwhile, we are asking for more of your time
and patience. I have also removed all the subscriptions in the account. I
hope that this information helps. If you have other questions and concerns,
our help desk can be reached round the clock.
Thank you for your support.
Best regards,
Ehdmel F. Jueves
Playasia Customer Service Representative
Email: cs@play-asia.com
Telephone: +85231450013
__________________________________________________________
Leave us a review: www.trustpilot.com/review/www.play-asia.com
For latest deals, offers and pre-releases visit us at www.play-asia.com
Follow us on social:
FB: www.facebook.com/playasia
TW: www.twitter.com/playasia
IG: www.instagram.com/playasia
Was this e-mail helpful?
https://www.play-asia.com/41/7468q3h-773c52n
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Original Message from 2020-10-11 06:30:03 HKT
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Hi,
I've been corresponding with your manager Maria Kathleen Mateo, (Playasia
Customer Service Manager), about this problem.
So I don't understand why I get a reply from a new case-worker now.
You should let your manager handle this, I think.
This is almost like the Nigeria-letters, I think, since I get replies from
a lot of different case-workers, (Robin Dela Cruz, Angelito Bustillos,
Aiko
Rie Dela Cruz, Ann Legaspi and Michelle Ann Ansale).
And now you, (Eunice Lapitan).
And noone has done anything about the problems, it seems.
Noone has informed me, about the name of the troll who has ordered this,
in
my name.
And I still get newsletters from you.
(You haven't cleaned up your customer-register, it seems).
So this I have to complain about.
Please send this to the mentioned manager now.
Erik Ribsskog
PS.
I also don't like that you use my first-name like that in the salutation.
That's a bit to clammy/personal, I think.
What's wrong with just 'hi'.
fre. 18. sep. 2020 kl. 14:54 skrev Play-Asia Customer Service <
enquiry@play-asia.com>:
> Dear Erik,
>
> Thank you for reporting this to us.
>
> I am sorry if you are a victim of fraud purchasing. Rest assured that
the
> account has been put on monitored and all purchases coming from it will
not
> be processed.
>
> It would best to contact your bank for you to get further assistance in
> securing your account and would not be used to fraudulent activities. If
> you will be needing anything else from us, you are welcome to contact us
> anytime.
>
> Thank you for the opportunity to serve you.
>
> Best regards,
>
> Eunice Lapitan
> Email: cs@play-asia.com
> Telephone: +85231450013
> __________________________________________________________
> Leave us a review: www.trustpilot.com/review/www.play-asia.com
> For latest deals, offers and pre-releases visit us at www.play-asia.com
>
> Follow us on social:
> FB: www.facebook.com/playasia
> TW: www.twitter.com/playasia
> IG: www.instagram.com/playasia
>
> Was this e-mail helpful?
> https://www.play-asia.com/41/7467w97-773c52n
>
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
> Original Message from 2020-09-18 02:21:04 HKT
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
> Hei,
>
>
> dette er trakassering som følge av identitetstyveri, (virker det som).
>
>
> (Jeg har ikke kontaktet disse).
>
>
> Vennligst rydd opp!
>
>
> Med hilsen
>
>
> Erik Ribsskog
>
>
> PS.
>
>
> Jeg sender fortsatt om identitetstyveri til Datatilsynet, (siden at det
> ikke
>
> virker helt klart, hvem andre jeg burde sende om dette til, synes
>
> jeg).
>
>
>
> ---------- Forwarded message ---------
>
> Fra: Playasia
>
> Date: tor. 20. aug. 2020 kl. 16:21
>
> Subject: Playasia Order #44493371 still waiting for payment.
>
> To:
>
>
>
>
>
>
>
>
> Important Reminder
>
>
> *Hi Erik,*
>
>
> *Thank you for your recent Order #44493371 at Playasia.*
>
>
> Unfortunately, we were unable to verify your payment has been made, here
> is
>
> what you can do to secure your order or complete a payment
>
>
> - *Already Paid:* Go to your personal order details page and confirm
> the
>
> payment here: https://www.play-asia.com/order-info/qhnaz
>
>
> - *Not paid yet: *Select one of our payment methods and settle the
>
> amount to secure your order. See payment methods we accept here:
>
> https://www.play-asia.com/info/helppayment?sc1=108803141
>
> - *Cancellations: *Orders can be managed from your account page, or
> just
>
> ignore this reminder and your purchase will be cancelled
automatically
>
> after a few days. Please note that auction orders cannot be cancelled
> or
>
> returned.
>
> - *Need more help: *If you still need help to make your payment you
can
>
> reply to this email for more assistance.
>
>
> *Thanks for shopping with Playasia, we look forward to seeing you again
>
> soon.*
>
>
>
>
>
>
>
>
> * Your Playasia Teamhttp://play-asia.com
>
> Indie World Showcase 8.18.2020
>
> Recap
>
>
> Metal Max Xeno: Reborn Early Purchase DLC Bonus Revealed | Learn More
Here
>
>
> Fight Crab for NS – Be the deadliest claw of the seven seas!
>
>
> Atelier Ryza 2: Lost Legends & The Secret Fairy Now Up For Pre-order!
>
>
> *
>
> Hei,
>
> dette er trakassering som følge av identitetstyveri, (virker det som).
>
> (Jeg har ikke kontaktet disse).
>
> Vennligst rydd opp!
>
> Med hilsen
>
> Erik Ribsskog
>
> PS.
>
> Jeg sender fortsatt om identitetstyveri til Datatilsynet, (siden at det
> ikkevirker helt klart, hvem andre jeg burde sende om dette til,
synesjeg).
>
>
> ---------- Forwarded message ---------
>
> Fra: Playasia <customerservice@play-asia.com>
>
> Date: tor. 20. aug. 2020 kl. 16:21
>
> Subject: Playasia Order #44493371 still waiting for payment.
>
> To: <eribsskog+extremelyhomosexual@gmail.com>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> Important Reminder
>
>
>
> Hi Erik,
>
>
> Thank you for your recent Order #44493371 at Playasia.
>
>
> Unfortunately, we were unable to verify your payment has been made, here
is
> what you can do to secure your order or complete a payment
>
>
>
>
> Already Paid: Go to your personal order details page and confirm
> the
> payment here: https://www.play-asia.com/order-info/qhnaz
>
> Not paid yet: Select one of our payment methods and settle the
> amount to
> secure your order. See payment methods we accept here:
> https://www.play-asia.com/info/helppayment?sc1=108803141
>
> Cancellations: Orders can be managed from your account page, or
> just
> ignore this reminder and your purchase will be cancelled automatically
> after a few days. Please note that auction orders cannot be cancelled or
> returned.
>
> Need more help: If you still need help to make your payment
> you can
> reply to this email for more assistance.
>
>
>
>
>
> Thanks for shopping with Playasia, we look forward to seeing you again
> soon.
>
>
>
> Your Playasia Team
>
> http://play-asia.com
>
>
>
>
>
>
>
>
> Indie World Showcase 8.18.2020 Recap
>
>
>
>
>
> Metal Max Xeno: Reborn Early Purchase
DLC
> Bonus Revealed | Learn More
> Here
>
>
>
>
>
> Fight Crab for NS – Be the deadliest
claw
> of the seven seas!
>
>
>
>
>
> Atelier Ryza 2: Lost Legends & The
> Secret Fairy Now Up For
> Pre-order!
>
>
>
>
>
>
Hi,
I've been corresponding with your manager Maria Kathleen Mateo,
(Playasia Customer Service Manager), about this problem.
So I don't understand why I get a reply from a new case-worker now.
You should let your manager handle this, I think.
This is almost like the Nigeria-letters, I think, since I get replies from
a lot of different case-workers, (Robin Dela Cruz, Angelito Bustillos,
Aiko Rie Dela Cruz, Ann Legaspi and Michelle Ann Ansale).
And now you, (Eunice Lapitan).
And noone has done anything about the problems, it seems.
Noone has informed me, about the name of the troll who has ordered
this, in my name.
And I still get newsletters from you.
(You haven't cleaned up your customer-register, it seems).
So this I have to complain about.
Please send this to the mentioned manager now.
Erik Ribsskog
PS.
I also don't like that you use my first-name like that in the salutation.
That's a bit to clammy/personal, I think.
What's wrong with just 'hi'.
fre. 18. sep. 2020 kl. 14:54 skrev Play-Asia Customer Service
<enquiry@play-asia.com>:
Dear Erik,
Thank you for reporting this to us.
I am sorry if you are a victim of fraud purchasing. Rest assured that the
account has been put on monitored and all purchases coming from it will
not
be processed.
It would best to contact your bank for you to get further assistance in
securing your account and would not be used to fraudulent activities. If
you will be needing anything else from us, you are welcome to contact us
anytime.
Thank you for the opportunity to serve you.
Best regards,
Eunice Lapitan
Email: cs@play-asia.com
Telephone: +85231450013
__________________________________________________________
Leave us a review: www.trustpilot.com/review/www.play-asia.com
For latest deals, offers and pre-releases visit us at www.play-asia.com
Follow us on social:
FB: www.facebook.com/playasia
TW: www.twitter.com/playasia
IG: www.instagram.com/playasia
Was this e-mail helpful?
https://www.play-asia.com/41/7467w97-773c52n
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Original Message from 2020-09-18 02:21:04 HKT
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Hei,
dette er trakassering som følge av identitetstyveri, (virker det som).
(Jeg har ikke kontaktet disse).
Vennligst rydd opp!
Med hilsen
Erik Ribsskog
PS.
Jeg sender fortsatt om identitetstyveri til Datatilsynet, (siden at det
ikke
virker helt klart, hvem andre jeg burde sende om dette til, synes
jeg).
---------- Forwarded message ---------
Fra: Playasia
Date: tor. 20. aug. 2020 kl. 16:21
Subject: Playasia Order #44493371 still waiting for payment.
To:
Important Reminder
*Hi Erik,*
*Thank you for your recent Order #44493371 at Playasia.*
Unfortunately, we were unable to verify your payment has been made, here
is
what you can do to secure your order or complete a payment
- *Already Paid:* Go to your personal order details page and
confirm
the
payment here: https://www.play-asia.com/order-info/qhnaz
- *Not paid yet: *Select one of our payment methods and settle
the
amount to secure your order. See payment methods we accept
here:
https://www.play-asia.com/info/helppayment?sc1=108803141
- *Cancellations: *Orders can be managed from your account
page, or
just
ignore this reminder and your purchase will be cancelled
automatically
after a few days. Please note that auction orders cannot be
cancelled
or
returned.
- *Need more help: *If you still need help to make your
payment you can
reply to this email for more assistance.
*Thanks for shopping with Playasia, we look forward to seeing you again
soon.*
* Your Playasia Teamhttp://play-asia.com
Indie World Showcase 8.18.2020
Recap
Metal Max Xeno: Reborn Early Purchase DLC Bonus Revealed | Learn More Here
Fight Crab for NS – Be the deadliest claw of the seven seas!
Atelier Ryza 2: Lost Legends & The Secret Fairy Now Up For Pre-order!
*
Hei,
dette er trakassering som følge av identitetstyveri, (virker det som).
(Jeg har ikke kontaktet disse).
Vennligst rydd opp!
Med hilsen
Erik Ribsskog
PS.
Jeg sender fortsatt om identitetstyveri til Datatilsynet, (siden at det
ikkevirker helt klart, hvem andre jeg burde sende om dette til, synesjeg).
---------- Forwarded message ---------
Fra: Playasia &lt;customerservice@play-asia.com&gt;
Date: tor. 20. aug. 2020 kl. 16:21
Subject: Playasia Order #44493371 still waiting for payment.
To: &lt;eribsskog+extremelyhomosexual@gmail.com&gt;
Important Reminder
Hi Erik,
Thank you for your recent Order #44493371 at Playasia.
Unfortunately, we were unable to verify your payment has been made, here
is
what you can do to secure your order or complete a payment
Already Paid: Go to your personal order details
page and confirm the
payment here: https://www.play-asia.com/order-info/qhnaz
Not paid yet: Select one of our payment methods
and settle the amount to
secure your order. See payment methods we accept here:
https://www.play-asia.com/info/helppayment?sc1=108803141
Cancellations: Orders can be managed from your
account page, or just
ignore this reminder and your purchase will be cancelled automatically
after a few days. Please note that auction orders cannot be cancelled or
returned.
Need more help:&nbsp;If you still need help
to make your payment you can
reply to this email for more assistance.
Thanks for shopping with Playasia, we look forward to seeing you again
soon.
Your Playasia Team
http://play-asia.com
Indie World Showcase 8.18.2020
Recap
Metal Max Xeno: Reborn Early
Purchase DLC Bonus Revealed | Learn More
Here
Fight Crab for NS – Be the
deadliest claw of the seven seas!
Atelier Ryza 2: Lost Legends
&amp; The Secret Fairy Now Up For
Pre-order!