Hi, I got a call from BT today about the problem with the email-address. They called me on my mobile, but it was a bad line, and the conection was broken. So I was wondering if they managed to sort the problem with the email address. Thanks in advance and regards
Erik Ribsskog
On 3/14/07, BT Broadband <btbroadband@bt.com> wrote:Thank you very much for contacting us. We are very sorry that you have had cause to complain. We take any complaint very seriously and will do all we can to resolve the matter for you. We will now look into the details of your complaint and aim to respond with a resolution within 2 working days.
If you need to contact us again on this matter, please respond to this email, quoting the following reference number which we have assigned to your complaint: 070314-003160.
BT Customer Services
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