onsdag 13. januar 2021

Jeg sendte en e-post til the Post Office

Erik Ribsskog <eribsskog@gmail.com>

Freedom of Information Request ? FOI2020/00933

Erik Ribsskog <eribsskog@gmail.com> 13. januar 2021 kl. 06:24

Til: Information Rights Team <information.rights@postoffice.co.uk>

Kopi: Terje Meyer <Terje@aspelund.no>, Terje Meyer <terje@aspelund.no>, elh@forbrukertilsynet.no, inger.lise.blyverket@forbrukerradet.no, fmovpost <fmovpost@fylkesmannen.no>, post <post@finkn.no>, abuse@telia.com, POLBoard@postoffice.co.uk, Club Creo <info@clubcreo.com>, firmapost@nkom.no, Politikk Høyre <politikk@hoyre.no>, Akademikerforbundet <post@akademikerforbundet.no>, post <post@finanstilsynet.no>, "post@inkassoklagenemnda.no" <post@inkassoklagenemnda.no>, "postmottak@sivilombudsmannen.no" <postmottak@sivilombudsmannen.no>, "sande.vgs" <sande.vgs@vfk.no>, polcustomercare@royalmail.com, amnestyis <amnestyis@amnesty.org>, HRW UK <hrwuk@hrw.org>, EK Kristiansand kundeservice <kristiansand.kundeservice@posten.no>, postmottak@sd.dep.no, CustomerCare <CustomerCare@postoffice.co.uk>, Finn.Kinserdal@nhh.no, nhh.postmottak@nhh.no, juridisk <juridisk@datatilsynet.no>, Faktura RB <Faktura.RB@posten.no>

Hi there,


the mentioned Post Office-woman, (who informed me about how to send back letters that were for the previous tenants in Keith Court, where I lived from 2012 to 2014), wouldn't be a third party in this, I'd say.


That woman represented you.


So if I'm the first party.


Then you and the Post Office-woman is the second party, (I'd say).


Since that woman, (that I've started calling the 'Arcadia-woman', after a cruise-ship that she once claimed to have gone with, (from Southampton), to see Norway).


So this 'third-party-stuff' that you go on about, means that you are a bit lost, I think.


So this I have to complain about.


Also, (like I've written earlier), the point isn't what the Arcadia-womans name is.


The point is what she said.


I just wanted a reference, (or a handle like they say), so to easier explain about the case.


It's ok with me to just call her the 'Arcadia-woman'.


(Like I've written ealier).


I've also read more about GDPR after your staff starting using that as an excuse not to do her job, (it could seem).


And GDPR is to do with comercial business-processes, (as I've understood it).


It doesn't seem like it has got to do with customer-complaints.


So this is that the communists that work for you use GDPR as an excuse not do to their job, it seems.


So this I have to complain about.


Erik Ribsskog


PS.


The reason I wanted this return-police, (that the Arcadia-woman explained about to me), confirmed.


Is that the Norwegian Post Office, (Posten), are giving me a hard time.


I'm the victim of several hundrer 'troll-cases' where someone order sh*t in my name, (or in 'funny' versions of my name), on the internet.


And then I send the 'junk' back, in the post, and I write on the packets: 'Jeg har ikke bestilt dette. Returner til avsender'.


(Which means: 'I haven't ordered this. Return to sender').


I started returing 'troll-post/troll-mail' like this, when I lived in Keith Courth, (in Walton/Liverpool).


And I never got a bill/invoice from Royal Mail.


But the Posten sends me weekly, (or so), invoices, (because that I return the parcels that the trolls have ordered, in my name).


And they don't seem insterested in finding out, who actually orders this stuff, (that sometimes get sent on to bailifs and courts, and around 2016 I got a sentence, since I didn't go to a meeting, in a very low court/'forliksråd', to do with this, in Asker/Bærum, they ignored that I had sent about this to the Court Administration in Trondheim, that didn't do their job eighter, and I learned from mercantile upper secondary school, that one should be sent to 'forliksrådet' against ones will, (it's something for loonys, more or less), still a local court in Bærum sent me there, and the debt collection-company and the courts were neighter in good faith, when it came to reading my explanation, (I hadn't ordered this), so they just ignored what I wrote, and that applied to many organisations/courts/companies in Norway).


So this is a big problem for me.


The trolls have given me a sentence, (from Forliksrådet), and this takes a lot of my time to clean, (I also get a lot of troll-emails), and I get a poor credit-score, because the troll-orders just go though all the courts/bureucracy in Norway, in what has lately become a typical Norwegian way of doing one job, (noone in the Norwegian society do their job, is well known from a case named 'NAV-saken' in the Norwegian media, etc.).


And the people that replys to my emails at Posten's contact-center, (in Kristiansand), have no respect for me/customers at all, it seems.


They haven't gotten any background from custommer-support/mercantile education, it seems.


And they refuse to escalate when I ask them to.


And the Managing Director, (a woman with the last-name Wille), doesn't have an email-address it seems.


So this is taking a lot of my time.


And this started in England, (when the Arcadia-woman told me how to return the mentioned letters).


So this I have to compain about.



fre. 20. nov. 2020 kl. 11:13 skrev Information Rights Team <information.rights@postoffice.co.uk>:

Dear Mr Ribsskog,


Please find the response attached to your Freedom of Information request.


Regards,


Kerry Moodie


Information Rights Team


Ground Floor


Finsbury Dials


20 Finsbury Street


London EC2Y 9AQ


0333 665 3951


PS.

Her er e-brevet:

post office brev 1

post office brev 2