Erik Ribsskog <eribsskog@gmail.com>
Klage/Fwd: Welcome to The Game Collection
Erik Ribsskog <eribsskog@gmail.com> 28. april 2021 kl. 14:08
Til: Rebecca <rebecca@thegamecollection.net>
Kopi: juridisk <juridisk@datatilsynet.no>, elh <elh@forbrukertilsynet.no>, "inger.lise.blyverket" <inger.lise.blyverket@forbrukerradet.no>, fmovpost <fmovpost@fylkesmannen.no>, post <post@finkn.no>, abuse@telia.com, amnestyis <amnestyis@amnesty.org>, HRW UK <hrwuk@hrw.org>
Hi,
in my last email I wrote that I wanted a reply from the Managing Director.
I can't see that this has happened.
This I have to complain about.
(I want to know the name, of the troll, who has orderer this, in my name.
And I want to know, how you plan to improve, so that this problem doesn't happen again, to me or other people).
Erik Ribsskog
man. 8. feb. 2021 kl. 08:57 skrev Rebecca <rebecca@thegamecollection.net>:
Hi,
Apologies we are going around in circles here.
I have advised you in previous messages the security measures we have in place.
You have not provided any information in relation to an order as such I do not know what order you are referring to.
As I have advised I am happy to assist but I require more information.
On Sat, 6 Feb 2021 at 18:26, Erik Ribsskog <eribsskog@gmail.com> wrote:
Hi,
I rather want a reply from the Managing Director about this.
You have clearly lost the plot when you start nagging about PayPal.
(I want to know the name of the troll who has ordered this in my name.
And I want to know which better routines that you're going to start with so that this doesn't happen again).
Erik Ribsskog
man. 7. des. 2020 kl. 07:26 skrev Rebecca <rebecca@thegamecollection.net>:
Hi Erik,
You are speaking with the customer service manager.
I have advised you in previous messages the security measures we have in place.
Again I request the date and time payment was taken & the amount please could you also advise what payment method was used e.g credit / debit card or PayPal.
As advised we are happy to assist however we require information to investigate this further which sadly you have not provided.
Again I would advise contacting the relevant department if you believe your details have been stolen e.g. your bank provide or PayPal (if it is PayPal I would advise changing your password).
On Sun, 6 Dec 2020 at 13:34, Erik Ribsskog <eribsskog@gmail.com> wrote:
Hi there,
in my last email I wrote that I wanted a superior to reply about this.
I can't see that this has happened.
(I want to know the name of the troll who has ordered this in my name.
And I want to know which better routines that you're going to start with, so to avoid that this problem happens again).
You're being like a bunch of primadonna's, you the normal staff at your company, it seems.
(Since you refuse to escalate this, when I ask you to do that).
Erik Ribsskog
PS.
I also think that it's clammy, that you write about feelings.
This I have to complain about.
Please escalate this to a superior.
man. 2. nov. 2020 kl. 10:40 skrev Rebecca <rebecca@thegamecollection.net>:
Hi,
Apologies you feel that way, I am simply trying to get the relevant information.
You have advised that someone has used your details however I cannot see any orders under your name or email address.
If you believe a fraudulent order has been placed using your details please could you provide me with more information so I am able to look into this further.
Please could you advise that date and time payment was taken & the amount please could you also advise what payment method was used e.g credit / debit card or PayPal.
We have the relevant security measures in place however if someone has stolen your details from another place this is not something we would be aware of or unable to stop.
I would strongly advise contacting the relevant department if you believe your details have been stolen e.g. your bank provide or PayPal (if it is PayPal I would advise changing your password).
I am happy to assist however I require more information in relation to the issue.
On Sun, 1 Nov 2020 at 01:12, Erik Ribsskog <eribsskog@gmail.com> wrote:
Hi,
you're picking on me, it seems.
Let me ask another way.
Can you tell me the name of the troll who has done identity-theft towards me?
Since I think that you are picking on me, I want a superior to reply about this.
Again, I also want to be informed, about which better routines that your company is going to start with, so that this problem doesn't happen again, to other people/citizens.
Erik Ribsskog
tir. 6. okt. 2020 kl. 07:47 skrev Rebecca <rebecca@thegamecollection.net>:
Hi Erik,
Apologies I cannot see an order placed under this email address?
The screenshot provided just shows that an account has been created?
Sadly we would not be able to advise where people would get your information from.
We have security checks in place when processing orders however if someone has stolen your information we would not be aware of this nor would we know how they did this sadly.
On Sun, 4 Oct 2020 at 11:58, Erik Ribsskog <eribsskog@gmail.com> wrote:
Hi there,
if you could inform me, about the name of the troll, who has ordered this, in my name.
And if you could inform me, about which better routines, that your company is going to start with, so that this problem doesn't happen again, to other people/citizens.
Erik Ribsskog
man. 7. sep. 2020 kl. 12:32 skrev Rebecca <rebecca@thegamecollection.net>:
Hi,
Apologies, how can we help?
On Sat, 5 Sep 2020 at 07:29, Erik Ribsskog <eribsskog@gmail.com> wrote:
Hei,
dette er trakassering som følge av identitetstyveri, (virker det som).
(Jeg har ikke kontaktet disse).
Vennligst rydd opp!
Med hilsen
Erik Ribsskog
PS.
Jeg sender fortsatt om identitetstyveri til Datatilsynet, (siden at det ikke
virker helt klart, hvem andre jeg burde sende om dette til, synes
jeg).
---------- Forwarded message ---------
Fra: The Game Collection <orders@thegamecollection.net>
Date: man. 31. aug. 2020 kl. 01:37
Subject: Welcome to The Game Collection
To: Erika Ribsskog <eribsskog@gmail.com>
The Game Collection
THANK YOU FOR SIGNING UP
Hi Erika Ribsskog,
Welcome to The Game Collection. You can now sign in to your account on the My Account page or during checkout.
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Rebecca
Customer Services
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www.thegamecollection.net
www.facebook.com/thegamecollection
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This e-mail together with any attachments contains confidential information belonging to the sender. Unless you are the intended recipient you may not disclose, copy or distribute it. If received by you in error then do NOT open any attachments and please notify the sender by e-mail or telephone. All documents received in error must be deleted. Any opinions expressed in this e-mail and any attachments represent the opinion of the author and not necessarily those of The Game Collection. You must ensure that this e-mail and any attachments are checked for any virus or other contamination. Consequently The Game Collection does not accept liability for any loss or damage which may be sustained from any unauthorised transmission. Registered in England No 5287160.
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Rebecca
Customer Services
rebecca@thegamecollection.net
www.thegamecollection.net
www.facebook.com/thegamecollection
www.twitter.com/game_collection
This e-mail together with any attachments contains confidential information belonging to the sender. Unless you are the intended recipient you may not disclose, copy or distribute it. If received by you in error then do NOT open any attachments and please notify the sender by e-mail or telephone. All documents received in error must be deleted. Any opinions expressed in this e-mail and any attachments represent the opinion of the author and not necessarily those of The Game Collection. You must ensure that this e-mail and any attachments are checked for any virus or other contamination. Consequently The Game Collection does not accept liability for any loss or damage which may be sustained from any unauthorised transmission. Registered in England No 5287160.
--
Rebecca
Customer Services
rebecca@thegamecollection.net
www.thegamecollection.net
www.facebook.com/thegamecollection
www.twitter.com/game_collection
This e-mail together with any attachments contains confidential information belonging to the sender. Unless you are the intended recipient you may not disclose, copy or distribute it. If received by you in error then do NOT open any attachments and please notify the sender by e-mail or telephone. All documents received in error must be deleted. Any opinions expressed in this e-mail and any attachments represent the opinion of the author and not necessarily those of The Game Collection. You must ensure that this e-mail and any attachments are checked for any virus or other contamination. Consequently The Game Collection does not accept liability for any loss or damage which may be sustained from any unauthorised transmission. Registered in England No 5287160.