Erik Ribsskog <eribsskog@gmail.com>
Klage/Fwd: Hei frøken
Erik Ribsskog <eribsskog@gmail.com> 29. august 2021 kl. 05:13
Til: Chase Clemons <support@hey.com>
Kopi: juridisk <juridisk@datatilsynet.no>, "inger.lise.blyverket" <inger.lise.blyverket@forbrukerradet.no>, tr@forbrukertilsynet.no, post <post@finkn.no>, abuse@telia.com, amnestyis <amnestyis@amnesty.org>, HRW UK <hrwuk@hrw.org>, sfovpost@statsforvalteren.no
Hi,
like I told you last month.
I want the Managing Director to reply about this.
(I want to know the name of the internet-troll, who has ordered/written this, in my name.
And I want to know how you plan to improve, so that something similar doesn't happen again).
Erik Ribsskog
tir. 25. mai 2021 kl. 14:35 skrev Chase Clemons <support@hey.com>:
Hey Erik!
I'm Chase - Head of Support here at HEY.com. The account you listed in your email has already been cancelled.
According to our policies (https://hey.com/policies/privacy/), we do not hand over any user data without a court order. In this case, we wouldn't even be able to produce any directly actionable data regardless, since the user did not supply their real name or any other identifying information. So it wouldn't be much use anyway.
But if this incident becomes part of a criminal investigation, launched by authorities in your home country, then they can submit a court order to their American counterparts, and we can act upon that. Again, we don't have any identifying information on the user, except the IP address, which you'd also need a court order to pursue a reveal through their ISP, if they happened to use a home account that can be traced in such a way (it's very likely they did not, and instead used a VPN, in which case you will not be able to get anything there either).
I know this is frustrating. The internet is a double-edged sword.
If you face any future harassment from users on HEY that violates our use restrictions, please do reach out again, and we will investigate/cancel the account again.
—
Chase | he/him | Basecamp.com & HEY.com Head of Support 👋
{#HS:1523031788-7614168#}
On Mon, May 24, 2021 at 2:58 PM CDT, Erik Ribsskog <eribsskog@gmail.com> wrote:
Hei,
dette er trakassering som følge av identitetstyveri, (virker det som).
(Jeg har ikke kontaktet disse).
Vennligst rydd opp!
Med hilsen
Erik Ribsskog
PS.
Jeg sender fortsatt om identitetstyveri til Datatilsynet, (siden at det ikke
virker helt klart, hvem andre jeg burde sende om dette til, synes
jeg).
---------- Forwarded message ---------
Fra: The HEY Team <support@hey.com>
Date: fre. 26. feb. 2021 kl. 07:10
Subject: Verify your HEY backup email
To: <e.ribsskog+250770(Sensurert av johncons-blogg)@gmail.com>
Hey there,
This is to confirm that e.ribsskog+250770(Sensurert av johncons-blogg)@gmail.com is the email you want to use for backup on your grisepuler.250770(Sensurert av johncons-blogg)bekkestua@hey.com HEY account. If you ever lose your password, that's where we'll email a reset link.
You must hit the link below to confirm that you received this email.
Yes, use this email for backup
Have questions or need help? Just reply to this email and the HEY Support Team will help you sort it out.
If you're not Grisepuleren Erik Løvenbalk Ribsskog or you think this might be a mistake, you can remove your email from their account.
On Mon, May 24, 2021 at 2:54 PM CDT, Erik Ribsskog <eribsskog@gmail.com> wrote:
Hi,
like I've earlier told your collegue Kristin Aardsma.
I want a superior to have a look at this.
(I want to know who has ordered this, in my name.
And I want to know how you plan to improve, to avoid that something like this happens again).
Erik Ribsskog
søn. 14. feb. 2021 kl. 22:36 skrev Marcia B <support@hey.com>: