tirsdag 2. november 2010

Jeg sendte en ny e-post til ICE




Gmail - Your Ice Enquiry










Gmail


Erik Ribsskog
<eribsskog@gmail.com>



Your Ice Enquiry









Erik Ribsskog
<eribsskog@gmail.com>



Tue, Nov 2, 2010 at 12:41 PM




To:
DWP ICE gateway team <ICE@dwp.gsi.gov.uk>






Hi,

thank you for your e-mail.

My National Insurance-number is SG 27 09 67 D.

My full address is:

Flat 3
5 Leather Lane

Liverpool
Merseyside
L2 2AE

Yours sincerely,

Erik Ribsskog


On Tue, Nov 2, 2010 at 11:02 AM, DWP ICE gateway team <ICE@dwp.gsi.gov.uk> wrote:




Dear
Mr Ribsskog ,



Thank you for your email
of 1 November 2010.



For your information, the
Independent Case
Examiner looks into maladministration (poor
service) by the Department for Work and Pensions and its Agencies, for example,
delay in taking appropriate action, taking incorrect action, failure to respond
adequately to correspondence, misinforming customers etc. However, this
office cannot look into complaints about legislation or policy. This includes
calculations of maintenance liability and benefit entitlement. Those
matters must be challenged via the appropriate appeal process.



In order for this office to register
your complaint about Jobcentre Plus,
I would be grateful if you could provide the following information:



your National Insurance
Number;


your full postal address.



Once we have received this
information, we will continue to register your complaint accordingly.



Yours sincerely


Chris Stirrup
Office Services Admin Officer | Independent Case
Examiner’s Office | 0151 801 8870 | www.dwp.gov.uk | Please consider the
environment before printing 

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kl.