Det er visst noe problemer med noe albansk mafia, i Oslo, for tida. Men men

Jeg sendte en ny e-post til Statens Kartverk

Erik Ribsskog <eribsskog@gmail.com>

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Sv:(Referansenummer: 34377) Fwd: Problemer med Drammen Tingrett

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Erik Ribsskog <eribsskog@gmail.com>	Thu, May 12, 2011 at 12:46 PM
To: tinglysing@statkart.no
Hei, ok, da vil jeg gjerne bestille kopi av grunnboka, kopi av gammel grunnbok, kopi av historisk grunnbok og kopi av tinglyste dokumenter, for eiendommene Råkksvoll og Bråtan, på Sand, i Svelvik, (nabo til Jensen Møbler og en gård antagelig tidligere eiet av en Lersbryggen på Høyen). Dette er spesielt interessant hvis det inneholder navnene Øivind Olsen, (min farfar), eller Lersbryggen, (en som visstnok eier tomta), eller Jensen Møbler. Men jeg tar de gjerne med uansett likevel, siden jeg synes historien til eiendommen er interessant. (Råkksvoll er kanskje et navn fra vikingtiden, eller noe, mener jeg. Hvem vet). Igjen mange takk for svar! Mvh. Erik Ribsskog PS. Dette kan sendes til: Erik Ribsskog Flat 3 5 Leather Lane Liverpool GB-L2 2AE Storbritannia 2011/5/11 <tinglysing@statkart.no> Hei. Vi kan dessverre ikke opplyse om hva som er tinglyst i Grunnboka for fast eiendom per e-post. Vennligst ta kontakt med vårt kundesenter på tlf 32 11 88 00, hvor du kan få opplysninger fra grunnboken opplest. Alternativt kan du bestille en grunnbokutskrift for den eiendom eller borettslagsandelen det gjelder. En grunnboksutskrift gir en kort oversikt over hjemmelsopplysninger, pengeheftelser, servitutter og grunndata for den aktuelle eiendommen eller borettslagsandelen. Utskriften viser ikke detaljer omkring de heftelser som er tinglyst, men tinglyste dokumenter kan bestilles i kopi fra vårt arkiv. Informasjon og bestillingsskjema finnes på vår hjemmeside, www.tinglysing.no Når det gjelder hevd, kan du lese mer om dette på våre nettsider www.tinglysing.no, i artikkelen Hva er hevd? Med vennlig hilsen Kundesenteret Statens kartverk Tinglysingen Med vennlig hilsen Kundesenteret Statens kartverk Tinglysingen Hei, jeg mener at jeg har bruksretten, for eiendommen Råkksvoll, på Sand, (ved siden av og nord for Jensen Møbler), i Svelvik. Jeg mener også at jeg har hevd på et jorde, som Jensen Møbler har bygd på, som vi kalte 'Jordet til Lersbryggen', og Svelvik kommune kalte 'Bråtan'. For jeg pleide å leike der som guttunge. Jeg har hørt at Lersbryggen eier tomta, til Råkksvoll, av min farmor, på 80-tallet, og jeg disponerte noen skuffer i reolen, hos min farmor og farfar, så jeg mener jeg har bruksretten, og hevd på huset, og at dette må være som en gård, og at jeg også har hevd på verkstedet, og jordet til Lersbryggen, (som vi kalte det). Så jeg lurer fælt på hvordan dette ligger an, for disse eiendommene hos dere. Og vil gjerne opprette min hevd på disse eiendommene. Mvh. Erik Ribsskog ---------- Forwarded message ---------- From: Nordre Vestfold tingrett (postmottak) <novepost@domstol.no> Date: 2011/5/10 Subject: SV: Problemer med Drammen Tingrett To: Erik Ribsskog <eribsskog@gmail.com> Hei! Det er riktig at Drammen tingrett er rette verneting for saker for personer som bor i Sande og Svelvik kommuner. Her ser det ut som det gjelder tinglysing, eventuelt hva som er tinglyst på fast eiendom. Statens Kartverk på Hønefoss overtok all tinglysing for hele landet i 2005 så de er rette vedkommende til å besvare henvendelser vedr. fast eiendom, tlf. dit: 32 11 88 00. MvH Nordre Vestfold tingrett Sissel Baardsen konsulent -----Opprinnelig melding----- Fra: Erik Ribsskog [mailto:eribsskog@gmail.com] Sendt: 10. mai 2011 09:13 Til: Nordre Vestfold tingrett (postmottak) Emne: Problemer med Drammen Tingrett Hei, når det gjelder en eiendom, som jeg har hevd på, på Sand, i Svelvik, etter mine besteforeldre, Ågot og Øivind Olsen. Så svarer ikke Tingretten i Drammen meg, enda jeg har sendt veldig mange e-poster. Jeg lurte på, kan dere i Tingretten for Nordre Vestfold ta det eller? Jeg mener, Svelvik ligger jo i Nordre Vestfold, hvis man ser fylkesmessig på det. Det er kanskje bedre at dere tar det da, siden de ikke svarer i Drammen. På forhånd takk for eventuell hjelp! Mvh. Erik Ribsskog

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Røkke sier at hvis jeg vil jobbe for han, så må jeg stå opp tidligere. Jeg har jobbet for en sånn oligark, (Rimi-Hagen), jeg tror det holder

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Jeg sendte en ny e-post til Tesco

Erik Ribsskog <eribsskog@gmail.com>

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Tesco

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Erik Ribsskog <eribsskog@gmail.com>	Thu, May 12, 2011 at 11:09 AM
To: Executive Response <ceo.customerservice@tesco.co.uk>
Hi, no, I don't think I need to speak with the manager about this now. Since the young woman there yesterday explained about how it works now. If you want to send me a gift-card for my time, then that's ok, I guess. You can send it to Erik Ribsskog, Flat 3, 5 Leather Lane, Liverpool, L2 2AE. But your regular bags are free, so I don't need it to pay for them. I just went to the staffed check-out today, and then they just gave me the regular bags. So I understand about how you've changed it to now. Maybe your other customers don't understand, but I've told you about now. It's not like I try to run the shop, or anything. So thank you very much for your help! Best regards, Erik Ribsskog On Thu, May 12, 2011 at 10:42 AM, Executive Response <ceo.customerservice@tesco.co.uk> wrote: Dear Mr Ribsskog I am sorry that you are unhappy with my response. Rather than escalate this to my line manager, I would suggest that I arrange for you to speak with Andrew Deignan, our Liverpool One Store Manager. Andrew is best placed to answer your further concerns as he is responsible for the store and is more than happy to meet with you at a mutually agreeable time. Please let me know if you would like me to arrange a meeting for you and if you wish to accept my offer of a £10.00 Tesco Moneycard to purchase bags for your shopping. I do hope that you will give Andrew the chance to restore your confidence in our operation. Kind Regards Yvonne Edmonds Customer Service Executive ----- Original Message ----- From: "Erik Ribsskog" <eribsskog@gmail.com> Date: 11 May 2011 Subject: Re: Tesco Hi, thank you for your e-mail! I don't belive this is a 'distribution problem'. Because this problem has been going on for a long time, and at other Tesco-shops, they don't have this 'distribution problem'. I've worked as a shop manager and assistant myself, for many years, and it was never any distribution problem with the carriers. That's just to stupid, I think, since carriers don't run out on date. So there should be no excuse for being out of carriers. Because they don't run out on date, so they wont cause loss, if one order many of them. This response was poor, I think. (I don't buy this with the 'distribution problem', I think that must have been a lie). Could you please escalate this to your line-manager? Erik Ribsskog On Wed, May 11, 2011 at 9:03 AM, Executive Response < ceo.customerservice@tesco.co.uk> wrote: > Dear Mr Eribsskog > > Further to my previous email, I have discussed you concerns with Andrew > Deignan, our Liverpool One Store Manager. > > Andrew has asked me to pass on his apologies to you as there were > availability problems with carrier bags over the weekend and this was a > distribution problem. > > He has advised that at the standard checkouts, the cashiers will ask > customers if they require carrier bags but they should be available at the > self serve till and Andrew will make sure that this is the case when the > bags are back in stock. > > It is disappointing that this is happening every time you visit the store > and to prevent this from happening again, I would like to send you a £10.00 > Tesco Moneycard so you can purchase reusable bags when you visit our store. > This will also allow you to collect green points. > > Please can you provide me with your address details and I will send this to > you. > > Thank you again for taking the time to bring this matter to our attention. > > Kind Regards > > Yvonne Edmonds > Customer Service Executive > > > ----- Original Message ----- > From: "Erik Ribsskog" <eribsskog@gmail.com> > Date: 07 May 2011 > Subject: Re: Tesco > > Hi, > > I haven't heard anything from you yet. > > But I thought I could send an update. > > I've been to this Tesco, (Tesco Superstore Liverpool One), every day this > week. > > And it hasn't been plenty of carriers there, a single time, this week. > > The staff are handing the carriers out manually. > > (At least on Monday, this happened). > > Other than that, the check-outs have never been properly stocked up with > carriers, I'd say. > > Today, (Friday), I was even attack, by a big bully, in his 40's, (a > behaviour I've never seen in Liverpool before), screamed at and followed, > on > my way home from Tesco, around 8 PM, (something I've reported to Liverpool > One, the Grosvenor-owned shopping-centre). > > Could this be a muslim mob who control your shop, I'm wondering. > > Who other would rebel against their own head-office like this? > > (If I've understood your last two e-mails right, where you write there > should be plenty of bags, so that the customers can finalise their shopping > quickly, etc). > > Just as an update. > > Best regards, > > Erik Ribsskog > > > On Mon, May 2, 2011 at 11:11 AM, Executive Response < > ceo.customerservice@tesco.co.uk> wrote: > > > Dear Mr Ribsskog > > > > I am sorry that is has been necessary for you to have to contact us again > > so soon and I can understand how disappointed you must be. > > > > I have contacted Andrew Deignan, our Liverpool One Store Manager and have > > asked him to look into this issue and get back to me, I will let you know > > the outcome as soon as I have a response. > > > > Thank you again for taking the time to bring this to our attention. > > > > Kind Regards > > > > Yvonne Edmonds > > Customer Service Executive > > > > > > > > ----- Original Message ----- > > From: "Erik Ribsskog" <eribsskog@gmail.com> > > Date: 30 April 2011 > > Subject: Re: Tesco > > > > Hi, > > > > I know I said I wouldn't write in a while. > > > > But I'm a bit upset now. > > > > I've just been to Tesco Liverpool One again. > > > > And again, only Poppy bags and sandwich-bags. > > > > I noticed other customers also being annoyed. > > > > How can you have shop-managers like this? > > > > If I'm allowed to say my honest opinion. > > > > Regards, > > > > Erik Ribsskog > > > > > > On Wed, Apr 27, 2011 at 4:23 PM, Executive Response < > > ceo.customerservice@tesco.co.uk> wrote: > > > > > Dear Mr Ribsskog > > > > > > You are very welcome. I am confident that you will see an improvement > > very > > > shortly. > > > > > > Kind Regards > > > > > > Yvonne Edmonds > > > Customer Service Executive > > > > > > > > > > > > ----- Original Message ----- > > > From: "Erik Ribsskog" <eribsskog@gmail.com> > > > Date: 26 April 2011 > > > Subject: Re: Tesco > > > > > > Hi, > > > > > > thank you very much for your e-mail! > > > > > > I hope this will be better now then, and I'll just wait and look for a > > > while, and see if there's any improvement. > > > > > > Thank you very much again for your reply! > > > > > > Best regards, > > > > > > Erik Ribsskog > > > > > > > > > On Tue, Apr 26, 2011 at 4:15 PM, Executive Response < > > > ceo.customerservice@tesco.co.uk> wrote: > > > > > > > Dear Mr Ribsskog > > > > > > > > Thanks for your response. I do understand your frustrations > regarding > > > the > > > > lack of carrier bags at our self service tills. These tills should > be > > > well > > > > stocked as these checkouts are aimed to make shopping quicker and > > clearly > > > if > > > > you are having to ask for carrier bags this is not the case. > > > > > > > > I have contacted Andrew Deignan, Store Manager in our Tesco Liverpool > > One > > > > store and have asked that this situation be addressed as soon as > > > possible. > > > > > > > > Customer feedback is very important to us as it helps us improve the > > > > service we provide. I am grateful to you for taking the time to > bring > > > this > > > > matter to our attention and I do hope that we will continue to be of > > > service > > > > to you. > > > > > > > > Kind Regards > > > > > > > > Yvonne Edmonds > > > > Customer Service Executive > > > > > > > > > > > > ----- Original Message ----- > > > > From: "Erik Ribsskog" <eribsskog@gmail.com> > > > > Date: 21 April 2011 > > > > Subject: Re: Tesco > > > > > > > > Hi, > > > > > > > > but if I ask for more carriers, in that shop, (Tesco Liverpool One), > > then > > > I > > > > sometimes gets a lesson about global warming. > > > > > > > > I go to the food-shop to buy food, not to learn about the > environment. > > > > > > > > This is about your self-service check-out. > > > > > > > > There, the carriers aren't stocked properly, I can see, (remember > I've > > > been > > > > working in many food shops, for many years). > > > > > > > > The level of carriers, are being kept, at a low stock-volume. > > > > > > > > I find this a bit annoying. > > > > > > > > But now I try to think of it in a humoristic way. > > > > > > > > When I go to the shop. > > > > > > > > Even if I think it's a bit ridiculous. > > > > > > > > At least I've got to bring you my opinion now. > > > > > > > > I'm going to reset myself, and see how this situation is in the > future. > > > > > > > > Today I needed five carriers, for my shopping, and and at the > > > self-service > > > > check-out, it was exactly five carriers. > > > > > > > > So today it worked fine. > > > > > > > > But I'm wondering why don't you stock up proplerly with carriers. > > > > > > > > There's always like only 4 or 5 carriers, at the self-service check > > out. > > > > > > > > If any at all. > > > > > > > > It should be like properly stocked with carriers I think. > > > > > > > > Like with 50 or 100 carriers, at the check-out. > > > > > > > > It shouldn't be in the way, that one wonder if there are enough > > carriers > > > at > > > > the check-out, I think. > > > > > > > > If one go to Sainsburys or Mark and Spencers, then they always have > > > plenty > > > > of carriers at the self-service check out. > > > > > > > > Tesco haven't got plenty carriers at their self-service check outs. > > > > > > > > (At least not the one in Liverpool One). > > > > > > > > So this is a bit annoying, I think, that there are never plenty of > > > > carriers, > > > > because then it's like one more problem each day one buy food. > > > > > > > > Will there be enough carriers today. > > > > > > > > So why can't this shop be like other shops who have got plenty of > > > carriers? > > > > > > > > Other than this problem, I have to say this shop is very fine, (Tesco > > > > Superstore, at Liverpool One), and have a lot of different > > > > product-categories and a big assortment in every category. > > > > > > > > It's certainly a better shop, in that way, than any shop in Norway, I > > > > think, > > > > so I should perhaps not complain this much, I think now. > > > > > > > > So this is just as feedback. > > > > > > > > Thank you very much for your reply! > > > > > > > > Best regards, > > > > > > > > Erik Ribsskog > > > > > > > > > > > > On Thu, Apr 21, 2011 at 2:47 PM, Executive Response < > > > > ceo.customerservice@tesco.co.uk> wrote: > > > > > > > > > Dear Mr Ribsskog > > > > > > > > > > Thank you for replying to my email. I am very sorry if my response > > has > > > > > caused you additional disappointment as it was never my intention > to > > do > > > > so. > > > > > > > > > > I can only re-iterate that the availability of carrier bags in our > > > stores > > > > > is not a company wide problem and should a customer require carrier > > > bags > > > > our > > > > > cashiers will provide these without hesitation. > > > > > > > > > > Clearly this has not been the case in the past and whilst I do > > > appreciate > > > > > your concerns, I can assure that we are committed to play our part > in > > > > > minimising climate change. > > > > > > > > > > For further information on our commitment, please go to our > website: > > > > > > > > > > http://cr2010.tescoplc.com/environment.aspx > > > > > > > > > > Thank you again for taking the time to bring your further comments > to > > > our > > > > > attention. > > > > > > > > > > Kind Regards > > > > > > > > > > Yvonne Edmonds > > > > > Customer Service Executive > > > > > > > > > > > > > > > > > > > > ----- Original Message ----- > > > > > From: "Erik Ribsskog" <eribsskog@gmail.com> > > > > > Date: 20 April 2011 > > > > > Subject: Fwd: Update/Fwd: Tesco > > > > > > > > > > Hi, > > > > > > > > > > to conclude for today. > > > > > > > > > > I think that you are using this with 'Carbon footprint', as an > > excuse, > > > to > > > > > more or less force your custommers, to use fewer carriers, so as to > > > > squeeze > > > > > more money out of them. > > > > > > > > > > Am I right? > > > > > > > > > > Regards, > > > > > > > > > > Erik Ribsskog > > > > > > > > > > > > > > > ---------- Forwarded message ---------- > > > > > From: Erik Ribsskog <eribsskog@gmail.com> > > > > > Date: Wed, Apr 20, 2011 at 2:32 PM > > > > > Subject: Update/Fwd: Tesco > > > > > To: ceo.customerservice@tesco.co.uk > > > > > > > > > > > > > > > Hi again, > > > > > > > > > > I just thought a bit more a bit. > > > > > > > > > > And you are using the term 'Carbon footprint'. > > > > > > > > > > But this is really about sustainability. > > > > > > > > > > This with 'footprint', is really just an abstraction, or an > idionome, > > > > used > > > > > to brainwash people I think, here in the UK. > > > > > > > > > > Tesco are a global company, and only Wal-Mart earn more money, I've > > > read, > > > > > in > > > > > the World, of food-shop-chains. > > > > > > > > > > So you should plant some threes in the rain-forrest, I think, than > > > > blindly > > > > > using this British idonome/term 'Carbon _footprint_'. > > > > > > > > > > Just as feedback from one of your customers from Norway, and who > has > > > > worked > > > > > as a Food Shop Manager there. > > > > > > > > > > Best regards, > > > > > > > > > > Erik Ribsskog > > > > > > > > > > > > > > > ---------- Forwarded message ---------- > > > > > From: Erik Ribsskog <eribsskog@gmail.com> > > > > > Date: Wed, Apr 20, 2011 at 1:34 PM > > > > > Subject: Re: Tesco > > > > > To: Executive Response <ceo.customerservice@tesco.co.uk> > > > > > > > > > > > > > > > Hi, > > > > > > > > > > this with the restriction of the carrier-bags, in the shops, is > > > > > un-traditional. > > > > > > > > > > (Because I've been shopping food, since the 70's, and this has > never > > > > > happened to me before). > > > > > > > > > > It also says on your carriers, that they are 'biodegradable', I see > > > here > > > > > now, on a Tesco carrier-bag, I had at home. > > > > > > > > > > So this is just some non-sense, I think. > > > > > > > > > > You should rather plant some threes in the rain-forrest, than > > > > > harrasing/policing your customers like this. > > > > > > > > > > You are now the Carbon footprint-police, in an anoying and > > > untraditional > > > > > way, in your shops. > > > > > > > > > > I call this pure harrasment of your customers. > > > > > > > > > > This is a disgrace, I think. > > > > > > > > > > Erik Ribsskog > > > > > > > > > > > > > > > On Wed, Apr 20, 2011 at 12:22 PM, Executive Response < > > > > > ceo.customerservice@tesco.co.uk> wrote: > > > > > > > > > > > Dear Mr Ribsskog > > > > > > > > > > > > Further to my previous email, I am very sorry that you have > > > experienced > > > > > > problems with the availability of carrier bags in some of our > > stores > > > > and > > > > > I > > > > > > can appreciate how inconvenient this must be for you. > > > > > > > > > > > > I have discussed the details of your complaint with the Store > > > Managers > > > > in > > > > > > our Liverpool stores. Although there is not a company wide > problem > > > > with > > > > > the > > > > > > availability of carrier bags, I have asked that the necessary > > action > > > is > > > > > > taken to make sure that this situation does not happen again. > > > > > > > > > > > > Our approach to carrier bags is based on our commitment to help > > > > customers > > > > > > halve their carbon footprint by 2020. > > > > > > > > > > > > As a company, we are committed to reducing single-use carrier > bags > > as > > > > > part > > > > > > of our wider strategy to play our part in combating climate > change. > > > We > > > > > > believe that climate change will only be tackled successfully if > > > people > > > > > > become enthusiastic champions for a lower-carbon lifestyle. > > > > > > > > > > > > Our customers tell us that they would like to use fewer bags, but > > > also > > > > > that > > > > > > they want bags to be available when they forget to bring their > own. > > > > > Rather > > > > > > than restricting the use of carrier bags completely, we want to > > make > > > it > > > > > easy > > > > > > for customers to re-use their own bags so that it becomes a core > > part > > > > of > > > > > > their shopping trip. > > > > > > > > > > > > We offer a range of affordable reusable bags in all our stores, > and > > > > > instead > > > > > > of displaying carrier bags at checkouts, our staff ask customers > if > > > > they > > > > > > will be reusing bags and offer them single-use bags if not. We > also > > > > offer > > > > > > green Clubcard points to customers who re-use bags in store. A > > Tesco > > > > > > customer now uses about 60% fewer carrier bags than in August > 2006, > > > > when > > > > > we > > > > > > first introduced green Clubcard points. In terms of recycling, > at > > > the > > > > > end > > > > > > of their life Tesco carrier bags can be recycled at most Tesco > > stores > > > > and > > > > > > through Tesco.com delivery drivers. > > > > > > > > > > > > I do appreciate you taking the time to bring this matter to our > > > > attention > > > > > > as this will give us the opportunity to put things right. > > > > > > > > > > > > Kind Regards > > > > > > > > > > > > Yvonne Edmonds > > > > > > Customer Service Executive > > > > > > > > > > > > > > > > > > > > > > > > ----- Original Message ----- > > > > > > From: "Erik Ribsskog" <eribsskog@gmail.com> > > > > > > Date: 08 April 2011 > > > > > > Subject: Re: Tesco > > > > > > > > > > > > Hi, > > > > > > > > > > > > thank you for your e-mail! > > > > > > > > > > > > It was also the same problem at Tesco, Liverpool One yesterday > and > > > > today. > > > > > > > > > > > > Yesterday, you only had small carriers, so I asked the > Tesco-woman > > > > there, > > > > > > if > > > > > > the carriers where for tooth-paste. > > > > > > > > > > > > And she said they were for sandwiches. > > > > > > > > > > > > But how can people carry 2 liter bottles of water/cola etc., in > > > > > > sandwich-carriers? > > > > > > > > > > > > And today, there were almost no carriers in the automated > > check-outs. > > > > > > > > > > > > I lived in London a couple of weeks, at the beginning of 2005, > and > > in > > > > > > Kensington, they had a Sainsburys with self-service check-outs, > > > already > > > > > in > > > > > > 2005. > > > > > > > > > > > > And they were never out of carriers. > > > > > > > > > > > > I shoped there a lot of times. > > > > > > > > > > > > I also have a complaint against W.H. Smith/the Post Office, in > > > > Liverpool > > > > > > One, where I wonder if they are infected with devil-worshipers/al > > > > quaida. > > > > > > > > > > > > Is this with few carriers a muslim tradition? > > > > > > > > > > > > Once in a muslim Off Licence in Sunderland, (near the Forge where > I > > > > > lived, > > > > > > I > > > > > > studied at the University of Sunderland), they were also out of > > > > carriers. > > > > > > > > > > > > Is the Tesco Liverpool One a muslim/Al Quaida-shop, I'm > wondering? > > > > > > > > > > > > Is this why they're always low on carriers? > > > > > > > > > > > > I've seen the muslims praying and protesting outside of this > shop, > > > > > against > > > > > > Kadaffi, etc. > > > > > > > > > > > > Aren't Tesco shops supposed to be Tesco-shops, even if they are > in > > a > > > > > > muslim, > > > > > > catholic or whatever area. > > > > > > > > > > > > Shouldn't one expect to get the same level of service in any > > > > Tesco-shop? > > > > > > > > > > > > Just something I thought about here. > > > > > > > > > > > > Best regards, > > > > > > > > > > > > Erik Ribsskog > > > > > > > > > > > > > > > > > > On Fri, Apr 8, 2011 at 2:58 PM, Executive Response < > > > > > > ceo.customerservice@tesco.co.uk> wrote: > > > > > > > > > > > > > Dear Mr Ribsskog > > > > > > > > > > > > > > Thank you for your email, which has been forwarded to our Chief > > > > > > Executive's > > > > > > > office. Please accept my apologies for the delay in replying > to > > > you. > > > > > > > > > > > > > > I am currently looking into the details of your complaint and > > will > > > > > > contact > > > > > > > you again shortly. > > > > > > > > > > > > > > Kind Regards > > > > > > > > > > > > > > Yvonne Edmonds > > > > > > > Customer Service Executive > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > ----- Original Message ----- > > > > > > > From: "Erik Ribsskog" <eribsskog@gmail.com> > > > > > > > Date: 06 April 2011 > > > > > > > Subject: Re: Fwd: Complaint about 'shortage' on carriers/Fwd: > > > > > TES7757419X > > > > > > > Re: Re: Complaint about you Tesco-shops at Clayton Sq. and > > > Liverpool > > > > > One, > > > > > > in > > > > > > > Liverpool > > > > > > > > > > > > > > Hi, > > > > > > > > > > > > > > thank you for your e-mail. > > > > > > > > > > > > > > It's the first time I've heard of a food-shop-chain not being > > able > > > to > > > > > get > > > > > > > hold of enough carrier bags. > > > > > > > > > > > > > > I don't buy this. > > > > > > > > > > > > > > There are thousands of suppliers of carrier-bags, in the world. > > > > > > > > > > > > > > You must be lying I think. > > > > > > > > > > > > > > I'd like this complaint to be escalated again, to the Tesco > > > Managing > > > > > > > Director. > > > > > > > > > > > > > > Erik Ribsskog > > > > > > > > > > > > > > > > > > > > > On Wed, Apr 6, 2011 at 7:19 PM, Tesco Customer Service < > > > > > > > customer.service@tesco.co.uk> wrote: > > > > > > > > > > > > > > > Dear Erik > > > > > > > > > > > > > > > > Thank you for your reply. > > > > > > > > > > > > > > > > Please allow me to introduce myself. My name is Richard Kemp > > and > > > I > > > > > am > > > > > > a > > > > > > > > Team Leader at Tesco Customer Services. I have been asked to > > > email > > > > > you > > > > > > > as > > > > > > > > you have requested your email to be escalated to a Manager. > > > > > > > > > > > > > > > > Firstly, please allow me to apologise for any disappointment > > and > > > > > > > > inconvenience caused to you in regards the lack of > availability > > > of > > > > > our > > > > > > > > Carrier Bags. I can appreciate your concerns and I apologise > > for > > > > > this. > > > > > > > > > > > > > > > > In regards the lack of Carrier Bags in our Stores, We are > aware > > > > that > > > > > > > there > > > > > > > > are not enough Carrier Bags for our customers and that Stores > > are > > > > > > > frequently > > > > > > > > running low on them, however, we are taking the necessary > > > > precautions > > > > > > so > > > > > > > > that we can prevent this happening again. Our Suppliers are > > > aware > > > > > and > > > > > > > they > > > > > > > > are doing all they can to send more to us. > > > > > > > > > > > > > > > > With this in mind, we do encourage our Customers to bring in > > > their > > > > > own > > > > > > > > Carrier Bags so that they can gain extra Clubcard points as > an > > > > > > incentive > > > > > > > to > > > > > > > > reduce the amount used and recycle to be greener in the > > > > environment. > > > > > > > > > > > > > > > > I hope you can appreciate our position on this matter and > that > > I > > > > have > > > > > > > > explained this for you. > > > > > > > > > > > > > > > > In addition, I was concerned to hear of the problems that you > > are > > > > > > having > > > > > > > > with your Prawn Curries and them beeping at the Self Service > > > > > Checkouts. > > > > > > > > Before I can comment on this, I ask that you expand on this > > and > > > > > advise > > > > > > > me > > > > > > > > what exactly you mean as I do not want to give you an answer > > that > > > > is > > > > > > not > > > > > > > > relevant. > > > > > > > > > > > > > > > > Once more, I would like to thank you for taking the time to > > > contact > > > > > me > > > > > > > and > > > > > > > > I am sorry to hear that you feel you are being harassed in > our > > > > Stores > > > > > > > with > > > > > > > > regards to your complaint. Please let me assure you this is > > not > > > > our > > > > > > > > intention and I hope that we can continue to look forward to > > you > > > > > loyal > > > > > > > > custom at Tesco. > > > > > > > > > > > > > > > > Kind Regards > > > > > > > > > > > > > > > > > > > > > > > > Richard Kemp > > > > > > > > Team Leader > > > > > > > > Tesco Customer Service > > > > > > > > > > > > > > > > ----- Original Message ----- > > > > > > > > From: "Erik Ribsskog" <eribsskog@gmail.com> > > > > > > > > Date: 06 April 2011 > > > > > > > > Subject: Fwd: Complaint about 'shortage' on carriers/Fwd: > > > > TES7757419X > > > > > > Re: > > > > > > > > Re: Complaint about you Tesco-shops at Clayton Sq. and > > Liverpool > > > > One, > > > > > > in > > > > > > > > Liverpool > > > > > > > > > > > > > > > > Hi, > > > > > > > > > > > > > > > > also, you make the prawn curry beep, in the un-manned > > check-out. > > > > > > > > > > > > > > > > (The £1 Frozen Tesco Prawn Curry). > > > > > > > > > > > > > > > > Is this because I buy the frozen curries, sometimes on > > week-days, > > > > and > > > > > > > have > > > > > > > > complained on the shortage in carriers? > > > > > > > > > > > > > > > > You sometimes only have a few carriers, in the un-manned > > > > check-outs. > > > > > > > > > > > > > > > > Why is this? > > > > > > > > > > > > > > > > Why don't you do it properly, when you stock carriers? > > > > > > > > > > > > > > > > It's like you keep it at only a few carriers. > > > > > > > > > > > > > > > > I wonder is this some kind of harassment of me/the customers. > > > > > > > > > > > > > > > > I've worked as a food shop manager myself, and think this is > > > > > peculiar. > > > > > > > > > > > > > > > > Just as a new complaint, in this complaint-case, I think I > have > > > to > > > > > call > > > > > > > it. > > > > > > > > > > > > > > > > Regards, > > > > > > > > > > > > > > > > Erik Ribsskog > > > > > > > > > > > > > > > > > > > > > > > > ---------- Forwarded message ---------- > > > > > > > > From: Erik Ribsskog <eribsskog@gmail.com> > > > > > > > > Date: Fri, Apr 1, 2011 at 5:50 PM > > > > > > > > Subject: Re: Complaint about 'shortage' on carriers/Fwd: > > > > TES7757419X > > > > > > Re: > > > > > > > > Re: > > > > > > > > Complaint about you Tesco-shops at Clayton Sq. and Liverpool > > One, > > > > in > > > > > > > > Liverpool > > > > > > > > To: Tesco Customer Service <customer.service@tesco.co.uk> > > > > > > > > > > > > > > > > > > > > > > > > Hi, > > > > > > > > > > > > > > > > but the shop I mentioned, is sometimes out of regular > > > carrier-bags. > > > > > > > > > > > > > > > > So one have to use the smallest carrier-bags, or buy some > bags > > > > > without > > > > > > > your > > > > > > > > logo on. > > > > > > > > > > > > > > > > Shouldn't you have any goods in stock, including regular > > > > > carrier-bags? > > > > > > > > > > > > > > > > It seems to me that you avoid this issue. > > > > > > > > > > > > > > > > Do you police that customers don't pollute to much, in the > > > > check-out? > > > > > > > > > > > > > > > > By refusing to let them have enough carriers? > > > > > > > > > > > > > > > > Are you the pollution-police? > > > > > > > > > > > > > > > > I don't think people should be harrased in the shops. > > > > > > > > > > > > > > > > You could use your Clubcard-leaflets, or something, to inform > > > > people > > > > > > > about > > > > > > > > the environment, etc. > > > > > > > > > > > > > > > > But it should be in the way, that one almost have to start > > > fighting > > > > > > with > > > > > > > > Tesco-staff, or look all around the shop, to find carriers. > > > > > > > > > > > > > > > > I've worked as a food shop manager, for ten years, and have > > > bought > > > > my > > > > > > own > > > > > > > > groceries, since the 80's. > > > > > > > > > > > > > > > > And this shortage of carriers, I've only seen once before. > > > > > > > > > > > > > > > > And that was in an immigrant-shop in Sunderland, which had > ran > > > out > > > > of > > > > > > > > carriers, right before Christmas 2004. > > > > > > > > > > > > > > > > I can't see that you appologise here, for running out of > > > carriers. > > > > > > > > > > > > > > > > This I think is a bit strange, since I've worked with > > > > > custommer-support > > > > > > > for > > > > > > > > many years and gone to business Upper Secondary-school and > > > > University > > > > > > > > College. > > > > > > > > > > > > > > > > So maybe you could let your line-manager have a look at my > > > > complaint > > > > > > for > > > > > > > a > > > > > > > > second opinion, I'm wondering. > > > > > > > > > > > > > > > > Thanks in advance for any help! > > > > > > > > > > > > > > > > Regards, > > > > > > > > > > > > > > > > Erik Ribsskog > > > > > > > > > > > > > > > > > > > > > > > > On Fri, Apr 1, 2011 at 5:36 PM, Tesco Customer Service < > > > > > > > > customer.service@tesco.co.uk> wrote: > > > > > > > > > > > > > > > > > Dear Erik > > > > > > > > > > > > > > > > > > Thank you for your email. > > > > > > > > > > > > > > > > > > We adjust the specification of our bags from time to time, > to > > > > > strike > > > > > > > that > > > > > > > > > difficult balance between their environmental impact and > > > ensuring > > > > > the > > > > > > > > bags > > > > > > > > > are strong enough for customers to use with confidence. > > > > > > > > > > > > > > > > > > We started to issue new carrier bags to our stores in > > February > > > > > > 2011.Our > > > > > > > > old > > > > > > > > > bags were too thin, which meant that customers were using > > more > > > of > > > > > > them, > > > > > > > > for > > > > > > > > > example by not filling bags fully or by double bagging. > > > Customers > > > > > > also > > > > > > > > told > > > > > > > > > us they couldn’t reuse the weaker bags at home, and there > > were > > > a > > > > > > small > > > > > > > > > number of occasions when bags split when they were full of > > > > > shopping. > > > > > > > > > > > > > > > > > > Our new bags no longer have the biodegradable additive in > > them, > > > > > which > > > > > > > > made > > > > > > > > > them weaker. Removing this additive will help make our > bags > > > > > stronger > > > > > > > > > addressing recent customer concerns and helping re-use and > > > > > recycling. > > > > > > > > > > > > > > > > > > We have taken the step to remove the biodegradable additive > > > > because > > > > > - > > > > > > > > > having reviewed the science - we believe that we can help > to > > > > reduce > > > > > > > > > single-use carrier bags more effectively through > encouraging > > > > re-use > > > > > > and > > > > > > > > > recycling. We offer a range of affordable reusable bags in > > all > > > > our > > > > > > > > stores, > > > > > > > > > and instead of displaying carrier bags at checkouts, our > > staff > > > > ask > > > > > > > > customers > > > > > > > > > if they will be reusing bags and offer them single-use bags > > if > > > > not. > > > > > > > > > > > > > > > > > > We also offer green Clubcard points to customers who re-use > > > bags > > > > in > > > > > > > > store. > > > > > > > > > A Tesco customer now uses more than 50% fewer carrier bags > > than > > > > in > > > > > > > August > > > > > > > > > 2006, when we first introduced green Clubcard points. In > > terms > > > of > > > > > > > > recycling, > > > > > > > > > at the end of their life Tesco carrier bags can be recycled > > at > > > > most > > > > > > > Tesco > > > > > > > > > stores and through Tesco.com delivery drivers. > > > > > > > > > > > > > > > > > > If you have any further queries please do not hesitate to > > > contact > > > > > me > > > > > > at > > > > > > > > > customer.service@tesco.co.uk quoting TES9353027X. > > > > > > > > > > > > > > > > > > Kind Regards > > > > > > > > > > > > > > > > > > > > > > > > > > > Matthew Maycock > > > > > > > > > Customer Service Manager > > > > >

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