Gmail - Update/Fwd: To: Birkenhead Benefit Centre, (Ref: SG 270967D / 511508)/Fwd: FW: RESTRICTED - PERSONAL:
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Erik Ribsskog
<eribsskog@gmail.com>
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Update/Fwd: To: Birkenhead Benefit Centre, (Ref: SG 270967D / 511508)/Fwd: FW: RESTRICTED - PERSONAL:
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Erik Ribsskog
<eribsskog@gmail.com>
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Sat, Jul 27, 2013 at 12:17 AM
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To:
gary.booth@parliament.uk
Cc:
Phso Enquiries <phso.enquiries@ombudsman.org.uk>
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Hi,
there are also some problems with the Council.
I worked as self-employed in 2007 and 2008.
And I was a bit under-paid, so I think I should have gotten Council Tax-benefit.
And I contacted the Council about this, in 2010, (I think it was), while I paid around £10 a fourthnight, to Jacobs bailiff, in Birkenhead.
The Council moved my debt from the bailiff, due to their 'poverty policy', they've told me later.
I think that term is perhaps a bit degrading.
I ask them if I can pay to the bailiff again.
But Liverpool City Council refuse, and send an instruction to the Jobcentre, for them to deduct money from my jobseekers allowance.
Even if I've offered the Council to pay them a fixed amount monthly or fourthnightly, directly.
The Council says my claim for council tax-benefit is 'out of date'.
But how can the claim be out of date, if the debt isn't?
Then the debt should be out of date as well, I think.
I also think it's harassment towards me, that the Council move my debt to them around, and change payment-method all the time.
Since I always used to pay the £10-payments on time, (for years), to Jacobs Bailiff.
Just while I remembered it here.
Best regards,
Erik Ribsskog
Date: Tue, Jul 23, 2013 at 10:46 PM
Subject: To: Birkenhead Benefit Centre, (Ref: SG 270967D / 511508)/Fwd: FW: RESTRICTED - PERSONAL:
To: Contact-Us <
Contact-Us@jobcentreplus.gsi.gov.uk>
Cc: "BOOTH, Gary" <
gary.booth@parliament.uk>
Hi,
I'm refering to your letter from 10/7, (which I attach a scanned copy of).
Could you please confirm that you have gotten my letter from 16/6.
Which I first sent to you in the post, but you wrote in your mentioned letter, that you haven't recieved this letter.
And Personal Advisor Sarah at Aintree Jobcentre has faxed you this letter last week, (Sara there told me, in a sign-on-meeting, Thursday last week).
I just send this e-mail to be sure.
Since my local MP has now told me it's ok to send you e-mails, even if you have told me you don't respond to e-mails, when I called you, (Rude there), last year, on your general enquiery telephone-number.
(And also since you write you wanted the mentioned letter by today.
Because you write in your letter that it could affect my entitlement to jobseekers-allowance if you doesn't get this information by today).
If you still haven't gotten this letter, then please just contact me, and I'll e-mail you a copy, ASAP.
Hope this is alright!
Yours sincerely,
Erik Ribsskog
---------- Forwarded message ----------
From:
Erik Ribsskog <eribsskog@gmail.com>Date: Tue, Jul 23, 2013 at 3:04 PM
Subject: Re: FW: RESTRICTED - PERSONAL:
To: "BOOTH, Gary" <
gary.booth@parliament.uk>
Cc: Phso Enquiries <
phso.enquiries@ombudsman.org.uk>
Ok,
my Personal Advisor Sarah at Aintree jobcentre has faxed them the letter this time.
(Since I sent about this to you).
I've sent them, (Birkenhead Benefit Centre), e-mails earlier, which I have ignored.
And then I called them, after they've stopped my allowance.
And then they've, (Rude there), told me they don't respond to e-mails.
Perhaps someone should tell Birkenhead Benefit Centre that they should stop not responding to e-mails.
Erik Ribsskog
PS.
I've also sent you a second complaint about that Ofcom, (I think they're called), doesn't have a proper e-mail address on their web-site.
PS 2.
Also, the Jobcentre shouldn't hide their e-mail address.
If I go to that link you gave me it's just a lot of hyperlinks.
I've worked as a Company Researcher, and I didn't find the e-mail address.
I think that isn't good enough.
It's like they try to hide their e-mail address and trick people then.
If you go onto the link and follow it through you eventually gtt the e-mail address you have, you should be able to contact them on that e-mail.
Sent: 23 July 2013 14:52
To: BOOTH, Gary
Cc: Phso Enquiries
Subject: Re: FW: RESTRICTED - PERSONAL:
Hi,
what do you mean with:
'The link is the e-mail you have'.
That doesn't make any sense to me.
Yes, the Jobcentre have stopped my allowance a couple of times for no good reason, I'd say.
Erik Ribsskog
The link is the e-mail you have, have you had any problems with Jobcentreplus in the past?
Sent: 23 July 2013 14:40
To: BOOTH, Gary
Cc: Phso Enquiries
Subject: Re: FW: RESTRICTED - PERSONAL:
Hi,
you sent me a link.
(And not an e-mail address).
Regards,
Erik Ribsskog
Have you tried e-mailing the address I have sent you?
Sent: 23 July 2013 14:32
To: BOOTH, Gary
Cc: Phso Enquiries
Subject: Re: FW: RESTRICTED - PERSONAL:
Hi,
I'm not happy with this.
Why have the Jobcentre told me earlier that they don't reply to e-mails then?
Also, in the link, in your e-mail it doesn't say an e-mail-address.
Like I've written to you earlier people want to use a normal email-address, to keep a copy of the correspondence in their e-mail programme.
Could you please ask the Jobcentre which specific e-mail address I should use if I want to send an e-mail to Birkenhead Benefit Centre.
Can I use this e-mail-address:
Contact-Us@jobcentreplus.gsi.gov.uk?
Because Birkenhead Benefit Centre has told me on the phone that they don't respond to e-mails.
(And if I send them a letter, they seem to not recieve it).
Thanks for trying :)
Erik Ribsskog
FYI
From: Mcgreal Anthony JCP LIVERPOOL GARSTON
Sent: 23 July 2013 11:47
To: BOOTH, Gary
Subject: RESTRICTED - PERSONAL:
Morning Gary
Thank you for your email* below regarding Mr. Erik Ribsskog.
As discussed earlier the Department welcomes email contact and will endeavour to answer enquiries with the minimum of delay.
I trust you find this useful but if you require any further information on this matter please do not hesitate to contact me.
*Certain personal information has been deleted from your original email, this is in line with the Departments Electronic Media Policy
Regards
Tony
Tony McGreal
Complaint Resolution Manager | Department for Work & Pensions | Cressington House| 249 St. Mary's Road | Liverpool | L19 0NF | www.dwp.gov.uk
Please consider the environment before printing
Sent: 18 July 2013 11:09
To: DWP North West Complaints Resolution Team
Subject: Erik Ribsskog
Dear CRT
I am writing on behalf of the above constituent who has contacted our office. Mr Ribsskog has asked me to enquire as to why Jobcentreplus do not respond to e-mails from members of the public, he claims he was
told this by a member of staff in Jupiter Drive, would it be possible to let me have the procedure for e-mails to and from the public?
I look forward to hearing from you.
Best wishes
Gary Booth
Assistant to Steve Rotheram MP - Liverpool Walton
330 Rice Lane, Walton, Liverpool, L9 2BL.
Tel: 0151 525 5025
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Innlegg
