Erik Ribsskog
<eribsskog@gmail.com>
Your Email Enquiry <<#22175-263877#>>
Erik Ribsskog
<eribsskog@gmail.com>
Mon, Jan 14, 2013 at 8:31 PM
To:
LHT Customer Service <csc@lht.co.uk>
---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Mon, Jan 14, 2013 at 8:30 PM
Subject: Re: Your Email Enquiry <<#22175-263877#>>
To: Liverpool Direct <Liverpool.Direct@liverpool.
Hi,
this was something I wrote in a PS, (or something), to my landlord, LHT.
So unfortunately, I got the street name a bit wrong.
It should have been the parallell-street to Frodsham Street, that is Ripon Street.
I checked this again today after recieving your e-mail and today it was only one garbage in, on the pavement.
(So someone have collected the 'mountain' of garbage-bins, which I saw there, last week).
The garbage bins are/where on the pavement outside of a garden/back-yard, which is between 62 Ripon St. and 79 City Road.
(I live in Keith Avenue, which sort of become Ripon St., when it crosses City Road).
The back-yard has a tall wooden fence, (it seemed), towards Ripon Street, and there is a gate/door, in that fence.
The door was half open, and I could see a lot of garbage, on the ground, in this back-yard.
So perhaps this back-yard is a garbage bag-store, or something, (for 79 City Road), but that the garbage, on the ground, in the back-yard, obstructs the gate/door, so that it can't be opened, and tenants put the bins outside the store, on the pavement.
Something like this.
(I checked this a bit today, since I got the e-mail, from you at the Council.
Or else I wouldn't have looked at this place that thoroughly).
I also send a copy e-mail to LHT, since I've started updateing them about this.
(So they understand that this isn't anything to do with LHT really, I think).
Best regards,
Erik Ribsskog
Your email reference number is: 263877
Dear Erik,
Thank you for your e-mail.
To help you with this we need to ask you to provide some more details - Are the garbage-bin bags thrown in Frodsham Street still there today please? If not, when were there left them approximately? Is it next to a specific door number in Frodsham Street? This information is necessary so that the team can locate it quickly as well.
We look forward to receiving your reply.
If you would like any further assistance on this matter or anything else please let me know via the e-mail address below
Kind regards
Victorine
Website: www.liverpool.gov.uk
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--- Original Message ---
From: Erik Ribsskog <eribsskog@gmail.com>
Received: 11/01/13 13:20:50 o'clock UTC
To: LHT Customer Service <csc@lht.co.uk>
From: Erik Ribsskog <eribsskog@gmail.com>
Received: 11/01/13 13:20:50 o'clock UTC
To: LHT Customer Service <csc@lht.co.uk>
CC:Liverpool Direct <liverpool.direct@liverpool.
Subject: Re: Email confirmation of receipt -
Hi,
that's brilliant.
There was an electrician here on the door now, regarding the lamp in the court.
I showed him which lamp it was, and he was going to take a picture of it, and get it fixed.
I explained it wasn't to do with this flat really, but with LHT.
By the way, like you know, Keith Court is in Keith Avenue, and Keith Avenue sort of becomes Frodsham Street, when it crosses City Road.
And in Frodsham St. someone have started trowing garbage-bins on the pavement, it seems.
I guess this is to do with the Council, (or something), so I send a copy e-mail to them.
Or else the whole area is going to start to turn into a slum, I think, if people just throw the garbage everywhere.
My grandfather was a councelor, in the municipality of Hadsel, in Northern Norway, in the 60's and 70's, and he was on the radio, in Norway, when he quit in that job, and he didn't like it that people threw garbage everywhere, on the mountain there, I heard when I got the radio-programme in the post, from Norway.
So I think I should complain about this a bit.
Also, I think it's strange the electrician contacts me, (on my door), about the repair, in the comunal court/LHT-area.
He should speak with LHT about repairs in that area, I think.
That was a bit strange, I think now.
I used to be a Shop Manager in Norway.
And if one of the shops customers complained about something, I wouldn't have sent a repair-guy on their door to ask whay they meant.
I would have talked to the repair-guy myself.
So this I thought was a bit strange.
People doesn't want to report problems then if they have to be like LHT-staff.
How could you know I wasn't out?
Hm.
Hm.
Anyway I send the pictures from Frodsham Street.
And I hope the Council don't have to send people on my door to sort that problem.
Best regards,
Erik Ribsskog
On Fri, Jan 11, 2013 at 12:01 PM, LHT Customer Service <csc@lht.co.uk> wrote:
Good Morning Mr Ribsskog,
Thank you for your email and I am delighted to hear that the gate with key access is working well for you.
It is important that the area is maintained to a high standard and therefore we will go ahead with the jobs we have scheduled as a result of your earlier email.
I will record on your account that there are no outstanding issues that we have yet to deal with for you. Thank you for your confirmation.
Best Regards,
Donna Sanders
Assistant Co-ordinator
Customer Service Centre
Liverpool Housing Trust
Priory House
Runcorn
WA7 2FS
Tel No: 01928 796000
LHT is part of Symphony Housing Group
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