Den oppvaskmaskinen jeg kjøpte fra Argos, ifjor sommer, har begynt å fuske, så jeg sendte en klage om det

Erik Ribsskog <eribsskog@gmail.com>

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Complaint about dish-washer/Fwd: Customer Enquiry, Our Ref: ARG4220053X

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Erik Ribsskog <eribsskog@gmail.com>	Mon, Jun 14, 2010 at 2:12 AM
To: Order.Enquiries@argos.co.uk
Hi, the dish-washer I bought from you, in July of last year, is beginning to not work properly. The timer now stops, at least once, for each programme, so the dish-washer washes for hours, without finishing the programme. As far as I remember, there is a one year warranty, for foults like this. So I was wondering how I should go forward, to get the dish-washer fixed? Best Regards, Erik Ribsskog ---------- Forwarded message ---------- From: Argos Direct E-Commerce <Order.Enquiries@argos.co.uk> Date: Thu, Jul 9, 2009 at 6:42 PM Subject: re: Customer Enquiry, Our Ref: ARG4220053X To: eribsskog@gmail.com Dear Mr Ribsskog, Subject: Order number 83558210. Thank you for your e-mail regarding confirmation of your order. I am sorry you did not receive an email confirmation for the above order, unfortunately we had a system error. Having checked the system I am pleased to confirm your order has been processed and will be delivered on Monday 13th July 2009 between 12pm and 6pm. Should you require any further assistance please do not hesitate to contact us at order.enquiries@argos.co.uk or call us on 0845 640 2020. Regards, Jerome Vernon Argos Direct E-Commerce Customer Service Team. For your reference the above reply is in reference to your earlier email ARG4220053X: ----- Original Message ----- From: "eribsskog@gmail.com" <eribsskog@gmail.com> Date: 09 July 2009 Subject: Customer Enquiry Reason for enquiry (header) - Feedback Reason for enquiry (specific) - Feedback on the website Comments - I didn't recieve a confirmation e-mail, for the order I placed yesterday, for a dish-washer ++. The order-numbers, (that I got when I called your customer-support, today), are: - 83558210 - AD 048963911 How can you not send a confirmation e-mail/invoice? Regards, Erik Ribsskog Title - Mr First name - Erik Surname - Ribsskog Email address - eribsskog@gmail.com Confirm email address - eribsskog@gmail.com House name/number - Street/Road - Address 3 - Town - County - Country - United Kingdom Postcode - Daytime phone number - Evening phone number - The information contained in this message or any of its attachments is confidential and may be privileged. Unauthorised disclosure, copying or dissemination of the contents is strictly prohibited. The views expressed may not be official policy, but the personal views of the originator. If you are not the intended recipient or have received this message in error, please delete this e-mail and advise the sender by using the reply facility in your e-mail software. All messages sent and received by Argos are monitored for viruses, high-risk file extensions, and inappropriate content. The registered office address of Argos Limited (registered in London, number 1081551) is Avebury, 489-499 Avebury Boulevard, Milton Keynes MK9 2NW. Please visit our website at http://www.argos.co.uk for further information about Argos. ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________

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Argos prøvde å lure meg, og ville bytte med to like bord. (In Norwegian)

PS.

Nå sjekka jeg hva 'beech', var, på Wikipedia.

Og det var bøk:

http://en.wikipedia.org/wiki/Beech

Og jeg hadde jo bestilt 'Norwegian three colour'.

Og det er jo bøkeskog i Larvik, det er sant nok.

Men Norwegian three, det mener jeg er 'Norwegian pine'.

Og det mener jeg er gran, eller kanskje furu.

Og gran og furu ser vel ganske likt ut, untatt at det er mer kvister på grana(?)

Jeg mener det var sånn, fra da jeg bodde på Berger, for da hadde jo familien min snekkerverksted, hvor de lagde køyesenger og vannsenger og elementer for Jensen Møbler osv., mest i gran, men vel også i furu.

Så sånn var det.

Så derfor sendte jeg de borda tilbake.

For de jeg satt sammen på torsdag, de var jo også i 'bøk'-farge.

Så da var det ikke noe vits i, syntes jeg, å sende tilbake de to bordene, for å skru sammen to nye bord, i akkurat samme 'bøk'-farge.

Nei, det ble litt for dumt, syntes jeg.

Så da tok jeg ikke imot den byttehandelen.

Så sånn var det.

Med vennlig hilsen

Erik Ribsskog

PS 2.

Hvis det er noen som ikke tror meg, og tror at det er jeg som roter, og ikke Argos.

Så kan man se, i den linken her, til en bloggpost jeg skrev, på torsdag.

Da kan man se, at det også står 'SASHA BEECH END TABLE', på de fire bordene jeg fikk på torsdag.

(Jeg hadde bare bestilt to, men så fikk jeg fire bord levert da.

Så ble jeg litt irritert, for jeg fikk ikke noe kompansasjon, siden jeg måtte bære feilbestillingen opp og ned av trappene her, også igår, da de kom for å hente de bordene.

Og Argos rota også med fakturaen, dvs. bekreftelses e-posten, på bestillingen, og sendte ikke denne.

Så jeg sendte en tulle e-post og spurte hvorfor de ikke sendte bordene i 'Norwegian three colour', når alle dører og bord og sånn, fra før i leilighet, er i gran/furu-etterligning da.

Så sa de at de skulle sende nye bord i dag, i 'Norwegian three colour' da.

Men det var jo også i 'beech', dvs. bøk.

Men bøk, det er jo ikke noe typisk norsk tre det.

Bøk er et europeisk tre, mer enn det er et norsk tre, vil jeg si.

Norsk tre for meg, det er gran og furu det, som det vokser veldig mye av på Østlandet, og som er del av det barskogbelte, som går langs hele jordkloden omtrent vel, på mellom de og de gradene nord.

Så sånn er vel det).

Men her var den linken ja, hvor man kan se, at bordene jeg fikk på torsdag, de hadde akkurat samme farge, som de bordene jeg sendte tilbake idag.

Så sånn er det.

Her er den linken:

http://johncons-mirror.blogspot.com/2009/07/argos-alts-in-norwegian.html

PS 3.

Hvordan kan man se at det er etterligning av bøk og furu osv., og ikke ekte tre?

Det er enkelt, hvis det ikke er kvist, (sånne svarte avlange sirkler), på møbelet, så er det etterligning.

Da er det noen slags sponplater eller hva heter de andre platene da.

Som er klint på noe laminat/tape/klistremerke, som det er bilde av tre-farge på da.

Man kan også ta og hamre på møbelet, med knokene, og hvis det er en hul lyd, så er det ikke ekte tre.

Men hvis det er en stille lyd, og man kjenner at treet er massivt, da er det antagelig ekte.

Dette er egentlig lett og se, og mange synes sikkert at det er dumt å forklare om det, for det er så enkelt å se, uansett, så alle burde klare det.

Og det er det vel kanskje.

Men jeg tar det med likevel, bare sånn så at ingen skal begynne å si, at jeg ikke ser forskjellen selv.

For det virker som at det er noe 'baksnakkings', som foregår, eller noe, i Norge, så det er best å prøve å gardere seg litt noen ganger, tror jeg.

Jeg tok ihvertfall med om det uansett.

Vi får se hva som skjer.

E-post, (kvittering), fra Argos. (In Norwegian)

Erik Ribsskog <eribsskog@gmail.com>

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re: Re: Re: Re: Re: Re: Customer Enquiry, Our Ref: ARG4220053X, Our Ref: ARG4220657X, Our Ref: ARG4221962X, Our Ref: ARG4222769X, Our Ref: ARG4225519X, Our Ref: ARG4228359X

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Argos Direct E-Commerce <Order.Enquiries@argos.co.uk>	Mon, Jul 13, 2009 at 7:20 PM
To: eribsskog@gmail.com
Thank you for your enquiry. Your email has been given a reference of ARG4228359X. We aim to answer all emails within 48 hours. If you need to contact us, please call 0845 640 2020. We are open: Monday to Friday        8am - 10pm Saturday                8am - 5pm Sunday          9am - 5pm Regards Argos Direct E-Commerce Customer Services Team The information contained in this message or any of its attachments is confidential and may be privileged. Unauthorised disclosure, copying or dissemination of the contents is strictly prohibited. The views expressed may not be official policy, but the personal views of the originator. If you are not the intended recipient or have received this message in error, please delete this e-mail and advise the sender by using the reply facility in your e-mail software. All messages sent and received by Argos are monitored for viruses, high-risk file extensions, and inappropriate content. The registered office address of Argos Limited (registered in London, number 1081551) is Avebury, 489-499 Avebury Boulevard, Milton Keynes MK9 2NW. Please visit our website at http://www.argos.co.uk for further information about Argos. ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________

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Jeg prøver å ordne opp i det tullet med Argos. (In Norwegian)

Erik Ribsskog <eribsskog@gmail.com>

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re: Re: Re: Re: Re: Customer Enquiry, Our Ref: ARG4220053X, Our Ref: ARG4220657X, Our Ref: ARG4221962X, Our Ref: ARG4222769X, Our Ref: ARG4225519X

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Erik Ribsskog <eribsskog@gmail.com>	Mon, Jul 13, 2009 at 7:18 PM
To: Argos Direct E-Commerce <Order.Enquiries@argos.co.uk>
Hi, ok, I'll think I'll go to the Argos-shop, in Liverpool city center. I'll also check up more, about which colours that you have the tables, that I've bought in. Because I suspect that you only have them in 'sand'-colour. So you don't have to send anyone with new tables here tomorrow, since then I have to assemble the tables again. And that's very dum, if the colour is the same, on the new tables. Hopes this is alright, and sorry that I didn't check more about the colours first. Please send me a confirmation e-mail, for my order, from Thursday last week, by the way, if you know how to do that, in the internet-department. Sincerely, Erik Ribsskog On Mon, Jul 13, 2009 at 2:34 PM, Argos Direct E-Commerce <Order.Enquiries@argos.co.uk> wrote: Dear Mr Ribsskog, Thank you for your e-mail regarding placing an order by e-mail. I am sorry to report that it is not possible to place an order by e-mail. We in the internet department are not connected to the bank servers, so it is not possible for us to take a payment from your credit card. However, you can place an order for delivery in any Argos store, or you can call 0845640 2020 option 1 and one of my colleagues will take the order for you. Should you require any further assistance please do not hesitate to contact us at order.enquiries@argos.co.uk or call us on 0845 640 2020. Regards, Tom Steele Argos Direct E-Commerce Customer Service Team. For your reference the above reply is in reference to your earlier email ARG4225519X: ----- Original Message ----- From: "Erik Ribsskog" <eribsskog@gmail.com> Date: 12 July 2009 Subject: Re: Re: Re: Re: Customer Enquiry, Our Ref: ARG4220053X, Our Ref: ARG4220657X, Our Ref: ARG4221962X, Our Ref: ARG4222769X Ok, that sounds very good! Have you got the TV-table now, that was sold out, last week, the one to around nine pounds? Could you please bring one of these tables as well? And how about the dishes-set, that I tried to order, but also was sold out, the cheapes set, that cost 4 or 5 pounds, I think. Could you please also bring this on Tuesday, together with the Norwegian three-coloured new tables. The packaging, I unfortunalty threw yesterday, becuause I didn't notice at once, unfortunalty, that the colour was the wrong colour at the tables, at once. I'm sorry that I'm not using your website, to make a new order, now, but you have som many system-problems there, so I prefer to use regular e-mail as the prefered system now. Hope this is alright! Best regards, Erik Ribsskog On Sun, Jul 12, 2009 at 3:36 PM, Argos Direct E-Commerce < Order.Enquiries@argos.co.uk> wrote: > Dear Mr Ribsskog, > > Subject: Order Number AD048963911. > > Thank you for your e-mail regarding the delivery of your order. > > I am very sorry to read of the problems you have had with your order. It > is never our intention to disappoint customers and I am sorry that this has > been the case. > > I am so sorry your tables are wrong. > > I have arranged for a replacement to be delivered on Tuesday 14th July > between 7.00am and 6.00pm. If this date is not suitable please call us on > 0845 640 2020 and we can make alternative arrangements for you. > > The driver will collect the faulty item at the same time. Please try to > use the original packaging or make sure it is securely packed. > > Please accept my apologies for any inconvenience caused. > > Should you require any further assistance please do not hesitate to contact > us at order.enquiries@argos.co.uk or call us on 0845 640 2020. > > Regards, > > > Kelly Arrowsmith > Argos Direct E-Commerce Customer Service Team. > > For your reference the above reply is in reference to your earlier email > ARG4222769X: > > ----- Original Message ----- > From: "Erik Ribsskog" <eribsskog@gmail.com> > Date: 10 July 2009 > Subject: Re: Re: Re: Customer Enquiry, Our Ref: ARG4220053X, Our Ref: > ARG4220657X, Our Ref: ARG4221962X > > Hi, > I think your company suck! > > You don't even know how to send a confirmation e-mail, and you deliver > duplicate orders. > > And I have to stay home the whole Monday for you to pick up the duplicate > order, and I > don't get any compensation for you bullshit stuff. > > I'm going to take your company to court if I get the money. > > Now you pissed me off. > > You suck at customer-service! > > Fucking shit company! > > I hate Argos, you are rubish. > > Now I got pissed off. > > I'm going to take you to court if I get a lot of money, your company suck! > > Erik Ribsskog > > > On Fri, Jul 10, 2009 at 3:00 PM, Argos Direct E-Commerce < > Order.Enquiries@argos.co.uk> wrote: > > > Dear Mr Ribsskog, > > > > Subject: Order number AD048963911 > > > > Thank you for your e-mail regarding the above order. > > > > I have looked into your query and I am sorry to read of your > disappointment > > with your recent purchase. Whilst I appreciate that you may feel > > inconvenienced, I am sure you can understand that mistakes do sometimes > > occur. > > > > I have arranged for a collection of the duplicated order to take place on > > Monday 13th July 2009 between 7am and 6pm. > > > > If this date is not convenient for you please contact us as soon as > > possible and we can look into an alternative date for you. > > > > With regards to not receiving email confirmation of your order, I am > sorry, > > I am unable to assist or advise on that matter any further. If you wish > to > > escalate your complaint further, please write to our postal address. > > > > Please write to: > > > > Customer Relations Department > > Argos Direct > > Acton Gate > > Stafford > > ST18 9AR > > > > > > Should you require any further assistance please do not hesitate to > contact > > us at order.enquiries@argos.co.uk or call us on 0845 640 2020. > > > > Regards, > > > > > > Belinda Burton > > Argos Direct E-Commerce Customer Service Team. > > > > For your reference the above reply is in reference to your earlier email > > ARG4221962X: > > > > ----- Original Message ----- > > From: "Erik Ribsskog" <eribsskog@gmail.com> > > Date: 10 July 2009 > > Subject: Re: Re: Customer Enquiry, Our Ref: ARG4220053X, Our Ref: > > ARG4220657X > > > > Hi, > > I'm sorry, but I've also studied computing, (not only marketing), and I > > know > > that you are supposed > > to have back-up system. > > > > Why is this, that you don't send the confirmation e-mails later, like any > > responsible e-commerce > > business would have done? > > > > Also, Argos rang on the calling-system, at my address, just now. > > > > They were in a hurry, since they had to park in Dale St., where it's > quite > > much trafic. > > > > And now, I can see here, that it seems that I've recieved four > > coffee-tables, in stead of two. > > > > And I've recieved two sets of cutlery, (that I ordered with the > > dish-washer, > > who's being delivered > > on Monday), in stead of one set. > > > > Have you got some two-for-one campaign this week, is that why your system > > isn't working? > > > > Regards, > > > > Erik Ribsskog > > > > > > On Fri, Jul 10, 2009 at 9:57 AM, Argos Direct E-Commerce < > > Order.Enquiries@argos.co.uk> wrote: > > > > > Dear Mr Ribsskog, > > > > > > Subject: Order number AD048963911 and 83558210. > > > > > > Thank you for your e-mail regarding an order confirmation. > > > > > > I am sorry you did not receive an email confirmation for the above > order, > > > unfortunately we had a system error that did not generate automated > email > > > confirmations. > > > > > > However, in regards to a receipt, I can confirm that your order numbers > > as > > > detailed above are your proof of purchase. Should you have any > problems > > > relating to the items purchased within 12 months, just quote the order > > > numbers in your correspondence > > > > > > Trusting this information is of assistance and I apologise for any > > > inconvenience caused. > > > > > > Should you require any further assistance please do not hesitate to > > contact > > > us at order.enquiries@argos.co.uk or call us on 0845 640 2020. > > > > > > Regards, > > > > > > > > > Belinda Burton > > > Argos Direct E-Commerce Customer Service Team. > > > > > > For your reference the above reply is in reference to your earlier > email > > > ARG4220657X: > > > > > > ----- Original Message ----- > > > From: "Erik Ribsskog" <eribsskog@gmail.com> > > > Date: 09 July 2009 > > > Subject: Re: Customer Enquiry, Our Ref: ARG4220053X > > > > > > Hi, > > > I think this sounds strange. > > > > > > If you had a system error, why didn't you send the e-mails later? > > > > > > You still haven't sent me the confirmation e-mail, that I would have > used > > > as an invoice. > > > > > > Why do I have to contact you about this? > > > > > > I think you are lousy, on customer-service. > > > > > > One of Britains biggest companies are this lousy on customer-service! > > > > > > (Yes, and I've had a complaint about one of your shops in Liverpool, > last > > > year as well, > > > with staff taking calls, when I made an order at the cash-registers). > > > > > > Is your company infected by 'mob' I wonder? > > > > > > How can customer-service, in the UK, be so much worse, than what I > > learned > > > at > > > the marketing-line, at upper secondary school in Norway? > > > > > > I bet if this had been America, your company would have had to pay, if > I > > > had > > > taken > > > you to court! > > > > > > But I guess you aren't operating in America(?) > > > > > > Why did you only answer about one order, when I clearly wrote about two > > > orders, > > > in the e-mail. > > > > > > I know this isn't America, but anyway. > > > > > > Regards, > > > > > > Erik Ribsskog > > > > > > > > > On Thu, Jul 9, 2009 at 6:42 PM, Argos Direct E-Commerce < > > > Order.Enquiries@argos.co.uk> wrote: > > > > > > > Dear Mr Ribsskog, > > > > > > > > Subject: Order number 83558210. > > > > > > > > Thank you for your e-mail regarding confirmation of your order. > > > > > > > > I am sorry you did not receive an email confirmation for the above > > order, > > > > unfortunately we had a system error. > > > > > > > > Having checked the system I am pleased to confirm your order has been > > > > processed and will be delivered on Monday 13th July 2009 between 12pm > > and > > > > 6pm. > > > > > > > > Should you require any further assistance please do not hesitate to > > > contact > > > > us at order.enquiries@argos.co.uk or call us on 0845 640 2020. > > > > > > > > Regards, > > > > > > > > > > > > Jerome Vernon > > > > Argos Direct E-Commerce Customer Service Team. > > > > > > > > For your reference the above reply is in reference to your earlier > > email > > > > ARG4220053X: > > > > > > > > ----- Original Message ----- > > > > From: "eribsskog@gmail.com" <eribsskog@gmail.com> > > > > Date: 09 July 2009 > > > > Subject: Customer Enquiry > > > > > > > > Reason for enquiry (header) - Feedback > > > > Reason for enquiry (specific) - Feedback on the website > > > > Comments - I didn't recieve a confirmation e-mail, for the order I > > placed > > > > yesterday, for a dish-washer ++. > > > > > > > > The order-numbers, (that I got when I called your customer-support, > > > today), > > > > are: > > > > > > > > - 83558210 > > > > > > > > - AD 048963911 > > > > > > > > How can you not send a confirmation e-mail/invoice? > > > > > > > > Regards, > > > > > > > > Erik Ribsskog > > > > Title - Mr > > > > First name - Erik > > > > Surname - Ribsskog > > > > Email address - eribsskog@gmail.com > > > > Confirm email address - eribsskog@gmail.com > > > > House name/number - > > > > Street/Road - > > > > Address 3 - > > > > Town - > > > > County - > > > > Country - United Kingdom > > > > Postcode - > > > > Daytime phone number - > > > > Evening phone number - > > > > > > > > The information contained in this message or any of its attachments > is > > > > confidential and may be privileged. > > > > > > > > Unauthorised disclosure, copying or dissemination of the contents is > > > > strictly prohibited. > > > > > > > > The views expressed may not be official policy, but the personal > views > > of > > > > the originator. > > > > > > > > If you are not the intended recipient or have received this message > in > > > > error, please delete this e-mail and advise the sender by using the > > reply > > > > facility in your e-mail software. > > > > > > > > All messages sent and received by Argos are monitored for viruses, > > > > high-risk file extensions, and inappropriate content. > > > > > > > > The registered office address of Argos Limited (registered in London, > > > > number 1081551) is Avebury, 489-499 Avebury Boulevard, Milton Keynes > > MK9 > > > > 2NW. > > > > > > > > Please visit our website at http://www.argos.co.uk for further > > > information > > > > about Argos. > > > > > ______________________________________________________________________ > > > > This email has been scanned by the MessageLabs Email Security System. > > > > For more information please visit http://www.messagelabs.com/email > > > > > ______________________________________________________________________ > > > > > > > > > > > > > ______________________________________________________________________ > > > This email has been scanned by the MessageLabs Email Security System. > > > For more information please visit http://www.messagelabs.com/email > > > ______________________________________________________________________ > > > > > > The information contained in this message or any of its attachments is > > > confidential and may be privileged. > > > > > > Unauthorised disclosure, copying or dissemination of the contents is > > > strictly prohibited. > > > > > > The views expressed may not be official policy, but the personal views > of > > > the originator. > > > > > > If you are not the intended recipient or have received this message in > > > error, please delete this e-mail and advise the sender by using the > reply > > > facility in your e-mail software. > > > > > > All messages sent and received by Argos are monitored for viruses, > > > high-risk file extensions, and inappropriate content. > > > > > > The registered office address of Argos Limited (registered in London, > > > number 1081551) is Avebury, 489-499 Avebury Boulevard, Milton Keynes > MK9 > > > 2NW. > > > > > > Please visit our website at http://www.argos.co.uk for further > > information > > > about Argos. > > > ______________________________________________________________________ > > > This email has been scanned by the MessageLabs Email Security System. > > > For more information please visit http://www.messagelabs.com/email > > > ______________________________________________________________________ > > > > > > > > > ______________________________________________________________________ > > This email has been scanned by the MessageLabs Email Security System. > > For more information please visit http://www.messagelabs.com/email > > ______________________________________________________________________ > > > > The information contained in this message or any of its attachments is > > confidential and may be privileged. > > > > Unauthorised disclosure, copying or dissemination of the contents is > > strictly prohibited. > > > > The views expressed may not be official policy, but the personal views of > > the originator. > > > > If you are not the intended recipient or have received this message in > > error, please delete this e-mail and advise the sender by using the reply > > facility in your e-mail software. > > > > All messages sent and received by Argos are monitored for viruses, > > high-risk file extensions, and inappropriate content. > > > > The registered office address of Argos Limited (registered in London, > > number 1081551) is Avebury, 489-499 Avebury Boulevard, Milton Keynes MK9 > > 2NW. > > > > Please visit our website at http://www.argos.co.uk for further > information > > about Argos. > > ______________________________________________________________________ > > This email has been scanned by the MessageLabs Email Security System. > > For more information please visit http://www.messagelabs.com/email > > ______________________________________________________________________ > > > > > ______________________________________________________________________ > This email has been scanned by the MessageLabs Email Security System. > For more information please visit http://www.messagelabs.com/email > ______________________________________________________________________ > > The information contained in this message or any of its attachments is > confidential and may be privileged. > > Unauthorised disclosure, copying or dissemination of the contents is > strictly prohibited. > > The views expressed may not be official policy, but the personal views of > the originator. > > If you are not the intended recipient or have received this message in > error, please delete this e-mail and advise the sender by using the reply > facility in your e-mail software. > > All messages sent and received by Argos are monitored for viruses, > high-risk file extensions, and inappropriate content. > > The registered office address of Argos Limited (registered in London, > number 1081551) is Avebury, 489-499 Avebury Boulevard, Milton Keynes MK9 > 2NW. > > Please visit our website at http://www.argos.co.uk for further information > about Argos. > ______________________________________________________________________ > This email has been scanned by the MessageLabs Email Security System. > For more information please visit http://www.messagelabs.com/email > ______________________________________________________________________ > ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________ The information contained in this message or any of its attachments is confidential and may be privileged. Unauthorised disclosure, copying or dissemination of the contents is strictly prohibited. The views expressed may not be official policy, but the personal views of the originator. If you are not the intended recipient or have received this message in error, please delete this e-mail and advise the sender by using the reply facility in your e-mail software. All messages sent and received by Argos are monitored for viruses, high-risk file extensions, and inappropriate content. The registered office address of Argos Limited (registered in London, number 1081551) is Avebury, 489-499 Avebury Boulevard, Milton Keynes MK9 2NW. Please visit our website at http://www.argos.co.uk for further information about Argos. ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________

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E-post fra Argos. (In Norwegian)

Erik Ribsskog <eribsskog@gmail.com>

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re: Re: Re: Re: Re: Customer Enquiry, Our Ref: ARG4220053X, Our Ref: ARG4220657X, Our Ref: ARG4221962X, Our Ref: ARG4222769X, Our Ref: ARG4225519X

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Argos Direct E-Commerce <Order.Enquiries@argos.co.uk>	Mon, Jul 13, 2009 at 2:34 PM
To: eribsskog@gmail.com
Dear Mr Ribsskog, Thank you for your e-mail regarding placing an order by e-mail. I am sorry to report that it is not possible to place an order by e-mail.  We in the internet department are not connected to the bank servers, so it is not possible for us to take a payment from your credit card. However, you can place an order for delivery in any Argos store, or you can call 0845640 2020 option 1 and one of my colleagues will take the order for you. Should you require any further assistance please do not hesitate to contact us at order.enquiries@argos.co.uk or call us on 0845 640 2020. Regards, Tom Steele Argos Direct E-Commerce Customer Service Team. For your reference the above reply is in reference to your earlier email ARG4225519X: ----- Original Message ----- From: "Erik Ribsskog" <eribsskog@gmail.com> Date: 12 July 2009 Subject: Re: Re: Re: Re: Customer Enquiry, Our Ref: ARG4220053X, Our Ref:  ARG4220657X, Our Ref: ARG4221962X, Our Ref: ARG4222769X Ok, that sounds very good! Have you got the TV-table now, that was sold out, last week, the one to around nine pounds? Could you please bring one of these tables as well? And how about the dishes-set, that I tried to order, but also was sold out, the cheapes set, that cost 4 or 5 pounds, I think. Could you please also bring this on Tuesday, together with the Norwegian three-coloured new tables. The packaging, I unfortunalty threw yesterday, becuause I didn't notice at once, unfortunalty, that the colour was the wrong colour at the tables, at once. I'm sorry that I'm not using your website, to make a new order, now, but you have som many system-problems there, so I prefer to use regular e-mail as the prefered system now. Hope this is alright! Best regards, Erik Ribsskog On Sun, Jul 12, 2009 at 3:36 PM, Argos Direct E-Commerce < Order.Enquiries@argos.co.uk> wrote: > Dear Mr Ribsskog, > > Subject: Order Number AD048963911. > > Thank you for your e-mail regarding the delivery of your order. > > I am very sorry to read of the problems you have had with your order.  It > is never our intention to disappoint customers and I am sorry that this has > been the case. > > I am so sorry your tables are wrong. > > I have arranged for a replacement to be delivered on Tuesday 14th July > between 7.00am and 6.00pm.  If this date is not suitable please call us on > 0845 640 2020 and we can make alternative arrangements for you. > > The driver will collect the faulty item at the same time.  Please try to > use the original packaging or make sure it is securely packed. > > Please accept my apologies for any inconvenience caused. > > Should you require any further assistance please do not hesitate to contact > us at order.enquiries@argos.co.uk or call us on 0845 640 2020. > > Regards, > > > Kelly Arrowsmith > Argos Direct E-Commerce Customer Service Team. > > For your reference the above reply is in reference to your earlier email > ARG4222769X: > > ----- Original Message ----- > From: "Erik Ribsskog" <eribsskog@gmail.com> > Date: 10 July 2009 > Subject: Re: Re: Re: Customer Enquiry, Our Ref: ARG4220053X, Our Ref: >  ARG4220657X, Our Ref: ARG4221962X > > Hi, > I think your company suck! > > You don't even know how to send a confirmation e-mail, and you deliver > duplicate orders. > > And I have to stay home the whole Monday for you to pick up the duplicate > order, and I > don't get any compensation for you bullshit stuff. > > I'm going to take your company to court if I get the money. > > Now you pissed me off. > > You suck at customer-service! > > Fucking shit company! > > I hate Argos, you are rubish. > > Now I got pissed off. > > I'm going to take you to court if I get a lot of money, your company suck! > > Erik Ribsskog > > > On Fri, Jul 10, 2009 at 3:00 PM, Argos Direct E-Commerce < > Order.Enquiries@argos.co.uk> wrote: > > > Dear Mr Ribsskog, > > > > Subject: Order number AD048963911 > > > > Thank you for your e-mail regarding the above order. > > > > I have looked into your query and I am sorry to read of your > disappointment > > with your recent purchase.  Whilst I appreciate that you may feel > > inconvenienced, I am sure you can understand that  mistakes do sometimes > > occur. > > > > I have arranged for a collection of the duplicated order to take place on > > Monday 13th July 2009 between 7am and 6pm. > > > > If this date is not convenient for you please contact us as soon as > > possible and we can look into an alternative date for you. > > > > With regards to not receiving email confirmation of your order, I am > sorry, > > I am unable to assist or advise on that matter any further.  If you wish > to > > escalate your complaint further, please write to our postal address. > > > > Please write to: > > > > Customer Relations Department > > Argos Direct > > Acton Gate > > Stafford > > ST18 9AR > > > > > > Should you require any further assistance please do not hesitate to > contact > > us at order.enquiries@argos.co.uk or call us on 0845 640 2020. > > > > Regards, > > > > > > Belinda Burton > > Argos Direct E-Commerce Customer Service Team. > > > > For your reference the above reply is in reference to your earlier email > > ARG4221962X: > > > > ----- Original Message ----- > > From: "Erik Ribsskog" <eribsskog@gmail.com> > > Date: 10 July 2009 > > Subject: Re: Re: Customer Enquiry, Our Ref: ARG4220053X, Our Ref: > > ARG4220657X > > > > Hi, > > I'm sorry, but I've also studied computing, (not only marketing), and I > > know > > that you are supposed > > to have back-up system. > > > > Why is this, that you don't send the confirmation e-mails later, like any > > responsible e-commerce > > business would have done? > > > > Also, Argos rang on the calling-system, at my address, just now. > > > > They were in a hurry, since they had to park in Dale St., where it's > quite > > much trafic. > > > > And now, I can see here, that it seems that I've recieved four > > coffee-tables, in stead of two. > > > > And I've recieved two sets of cutlery, (that I ordered with the > > dish-washer, > > who's being delivered > > on Monday), in stead of one set. > > > > Have you got some two-for-one campaign this week, is that why your system > > isn't working? > > > > Regards, > > > > Erik Ribsskog > > > > > > On Fri, Jul 10, 2009 at 9:57 AM, Argos Direct E-Commerce < > > Order.Enquiries@argos.co.uk> wrote: > > > > > Dear Mr Ribsskog, > > > > > > Subject: Order number AD048963911 and 83558210. > > > > > > Thank you for your e-mail regarding an order confirmation. > > > > > > I am sorry you did not receive an email confirmation for the above > order, > > > unfortunately we had a system error that did not generate automated > email > > > confirmations. > > > > > > However, in regards to a receipt, I can confirm that your order numbers > > as > > > detailed above are your proof of purchase.  Should you have any > problems > > > relating to the items purchased within 12 months, just quote the order > > > numbers in your correspondence > > > > > > Trusting this information is of assistance and I apologise for any > > > inconvenience caused. > > > > > > Should you require any further assistance please do not hesitate to > > contact > > > us at order.enquiries@argos.co.uk or call us on 0845 640 2020. > > > > > > Regards, > > > > > > > > > Belinda Burton > > > Argos Direct E-Commerce Customer Service Team. > > > > > > For your reference the above reply is in reference to your earlier > email > > > ARG4220657X: > > > > > > ----- Original Message ----- > > > From: "Erik Ribsskog" <eribsskog@gmail.com> > > > Date: 09 July 2009 > > > Subject: Re: Customer Enquiry, Our Ref: ARG4220053X > > > > > > Hi, > > > I think this sounds strange. > > > > > > If you had a system error, why didn't you send the e-mails later? > > > > > > You still haven't sent me the confirmation e-mail, that I would have > used > > > as an invoice. > > > > > > Why do I have to contact you about this? > > > > > > I think you are lousy, on customer-service. > > > > > > One of Britains biggest companies are this lousy on customer-service! > > > > > > (Yes, and I've had a complaint about one of your shops in Liverpool, > last > > > year as well, > > > with staff taking calls, when I made an order at the cash-registers). > > > > > > Is your company infected by 'mob' I wonder? > > > > > > How can customer-service, in the UK, be so much worse, than what I > > learned > > > at > > > the marketing-line, at upper secondary school in Norway? > > > > > > I bet if this had been America, your company would have had to pay, if > I > > > had > > > taken > > > you to court! > > > > > > But I guess you aren't operating in America(?) > > > > > > Why did you only answer about one order, when I clearly wrote about two > > > orders, > > > in the e-mail. > > > > > > I know this isn't America, but anyway. > > > > > > Regards, > > > > > > Erik Ribsskog > > > > > > > > > On Thu, Jul 9, 2009 at 6:42 PM, Argos Direct E-Commerce < > > > Order.Enquiries@argos.co.uk> wrote: > > > > > > > Dear Mr Ribsskog, > > > > > > > > Subject: Order number 83558210. > > > > > > > > Thank you for your e-mail regarding confirmation of your order. > > > > > > > > I am sorry you did not receive an email confirmation for the above > > order, > > > > unfortunately we had a system error. > > > > > > > > Having checked the system I am pleased to confirm your order has been > > > > processed and will be delivered on Monday 13th July 2009 between 12pm > > and > > > > 6pm. > > > > > > > > Should you require any further assistance please do not hesitate to > > > contact > > > > us at order.enquiries@argos.co.uk or call us on 0845 640 2020. > > > > > > > > Regards, > > > > > > > > > > > > Jerome Vernon > > > > Argos Direct E-Commerce Customer Service Team. > > > > > > > > For your reference the above reply is in reference to your earlier > > email > > > > ARG4220053X: > > > > > > > > ----- Original Message ----- > > > > From: "eribsskog@gmail.com" <eribsskog@gmail.com> > > > > Date: 09 July 2009 > > > > Subject: Customer Enquiry > > > > > > > > Reason for enquiry (header) - Feedback > > > > Reason for enquiry (specific) - Feedback on the website > > > > Comments - I didn't recieve a confirmation e-mail, for the order I > > placed > > > > yesterday, for a dish-washer ++. > > > > > > > > The order-numbers, (that I got when I called your customer-support, > > > today), > > > > are: > > > > > > > > - 83558210 > > > > > > > > - AD 048963911 > > > > > > > > How can you not send a confirmation e-mail/invoice? > > > > > > > > Regards, > > > > > > > > Erik Ribsskog > > > > Title - Mr > > > > First name - Erik > > > > Surname - Ribsskog > > > > Email address - eribsskog@gmail.com > > > > Confirm email address - eribsskog@gmail.com > > > > House name/number - > > > > Street/Road - > > > > Address 3 - > > > > Town - > > > > County - > > > > Country - United Kingdom > > > > Postcode - > > > > Daytime phone number - > > > > Evening phone number - > > > > > > > > The information contained in this message or any of its attachments > is > > > > confidential and may be privileged. > > > > > > > > Unauthorised disclosure, copying or dissemination of the contents is > > > > strictly prohibited. > > > > > > > > The views expressed may not be official policy, but the personal > views > > of > > > > the originator. > > > > > > > > If you are not the intended recipient or have received this message > in > > > > error, please delete this e-mail and advise the sender by using the > > reply > > > > facility in your e-mail software. > > > > > > > > All messages sent and received by Argos are monitored for viruses, > > > > high-risk file extensions, and inappropriate content. > > > > > > > > The registered office address of Argos Limited (registered in London, > > > > number 1081551) is Avebury, 489-499 Avebury Boulevard, Milton Keynes > > MK9 > > > > 2NW. > > > > > > > > Please visit our website at http://www.argos.co.uk for further > > > information > > > > about Argos. > > > > > ______________________________________________________________________ > > > > This email has been scanned by the MessageLabs Email Security System. > > > > For more information please visit http://www.messagelabs.com/email > > > > > ______________________________________________________________________ > > > > > > > > > > > > > ______________________________________________________________________ > > > This email has been scanned by the MessageLabs Email Security System. > > > For more information please visit http://www.messagelabs.com/email > > > ______________________________________________________________________ > > > > > > The information contained in this message or any of its attachments is > > > confidential and may be privileged. > > > > > > Unauthorised disclosure, copying or dissemination of the contents is > > > strictly prohibited. > > > > > > The views expressed may not be official policy, but the personal views > of > > > the originator. > > > > > > If you are not the intended recipient or have received this message in > > > error, please delete this e-mail and advise the sender by using the > reply > > > facility in your e-mail software. > > > > > > All messages sent and received by Argos are monitored for viruses, > > > high-risk file extensions, and inappropriate content. > > > > > > The registered office address of Argos Limited (registered in London, > > > number 1081551) is Avebury, 489-499 Avebury Boulevard, Milton Keynes > MK9 > > > 2NW. > > > > > > Please visit our website at http://www.argos.co.uk for further > > information > > > about Argos. > > > ______________________________________________________________________ > > > This email has been scanned by the MessageLabs Email Security System. > > > For more information please visit http://www.messagelabs.com/email > > > ______________________________________________________________________ > > > > > > > > > ______________________________________________________________________ > > This email has been scanned by the MessageLabs Email Security System. > > For more information please visit http://www.messagelabs.com/email > > ______________________________________________________________________ > > > > The information contained in this message or any of its attachments is > > confidential and may be privileged. > > > > Unauthorised disclosure, copying or dissemination of the contents is > > strictly prohibited. > > > > The views expressed may not be official policy, but the personal views of > > the originator. > > > > If you are not the intended recipient or have received this message in > > error, please delete this e-mail and advise the sender by using the reply > > facility in your e-mail software. > > > > All messages sent and received by Argos are monitored for viruses, > > high-risk file extensions, and inappropriate content. > > > > The registered office address of Argos Limited (registered in London, > > number 1081551) is Avebury, 489-499 Avebury Boulevard, Milton Keynes MK9 > > 2NW. > > > > Please visit our website at http://www.argos.co.uk for further > information > > about Argos. > > ______________________________________________________________________ > > This email has been scanned by the MessageLabs Email Security System. > > For more information please visit http://www.messagelabs.com/email > > ______________________________________________________________________ > > > > > ______________________________________________________________________ > This email has been scanned by the MessageLabs Email Security System. > For more information please visit http://www.messagelabs.com/email > ______________________________________________________________________ > > The information contained in this message or any of its attachments is > confidential and may be privileged. > > Unauthorised disclosure, copying or dissemination of the contents is > strictly prohibited. > > The views expressed may not be official policy, but the personal views of > the originator. > > If you are not the intended recipient or have received this message in > error, please delete this e-mail and advise the sender by using the reply > facility in your e-mail software. > > All messages sent and received by Argos are monitored for viruses, > high-risk file extensions, and inappropriate content. > > The registered office address of Argos Limited (registered in London, > number 1081551) is Avebury, 489-499 Avebury Boulevard, Milton Keynes MK9 > 2NW. > > Please visit our website at http://www.argos.co.uk for further information > about Argos. > ______________________________________________________________________ > This email has been scanned by the MessageLabs Email Security System. > For more information please visit http://www.messagelabs.com/email > ______________________________________________________________________ > ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________ The information contained in this message or any of its attachments is confidential and may be privileged. Unauthorised disclosure, copying or dissemination of the contents is strictly prohibited. The views expressed may not be official policy, but the personal views of the originator. If you are not the intended recipient or have received this message in error, please delete this e-mail and advise the sender by using the reply facility in your e-mail software. All messages sent and received by Argos are monitored for viruses, high-risk file extensions, and inappropriate content. The registered office address of Argos Limited (registered in London, number 1081551) is Avebury, 489-499 Avebury Boulevard, Milton Keynes MK9 2NW. Please visit our website at http://www.argos.co.uk for further information about Argos. ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________

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Nå var Argos her og henta de tingene de leverte for mye på fredag. (In Norwegian)

Nye tulle e-post til Argos, som også driver å tuller, virker det som. (In Norwegian)

Erik Ribsskog <eribsskog@gmail.com>

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re: Re: Re: Re: Customer Enquiry, Our Ref: ARG4220053X, Our Ref: ARG4220657X, Our Ref: ARG4221962X, Our Ref: ARG4222769X

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Erik Ribsskog <eribsskog@gmail.com>	Sun, Jul 12, 2009 at 4:05 PM
To: Argos Direct E-Commerce <Order.Enquiries@argos.co.uk>
Ok, that sounds very good! Have you got the TV-table now, that was sold out, last week, the one to around nine pounds? Could you please bring one of these tables as well? And how about the dishes-set, that I tried to order, but also was sold out, the cheapes set, that cost 4 or 5 pounds, I think. Could you please also bring this on Tuesday, together with the Norwegian three-coloured new tables. The packaging, I unfortunalty threw yesterday, becuause I didn't notice at once, unfortunalty, that the colour was the wrong colour at the tables, at once. I'm sorry that I'm not using your website, to make a new order, now, but you have som many system-problems there, so I prefer to use regular e-mail as the prefered system now. Hope this is alright! Best regards, Erik Ribsskog On Sun, Jul 12, 2009 at 3:36 PM, Argos Direct E-Commerce <Order.Enquiries@argos.co.uk> wrote: Dear Mr Ribsskog, Subject: Order Number AD048963911. Thank you for your e-mail regarding the delivery of your order. I am very sorry to read of the problems you have had with your order. It is never our intention to disappoint customers and I am sorry that this has been the case. I am so sorry your tables are wrong. I have arranged for a replacement to be delivered on Tuesday 14th July between 7.00am and 6.00pm. If this date is not suitable please call us on 0845 640 2020 and we can make alternative arrangements for you. The driver will collect the faulty item at the same time. Please try to use the original packaging or make sure it is securely packed. Please accept my apologies for any inconvenience caused. Should you require any further assistance please do not hesitate to contact us at order.enquiries@argos.co.uk or call us on 0845 640 2020. Regards, Kelly Arrowsmith Argos Direct E-Commerce Customer Service Team. For your reference the above reply is in reference to your earlier email ARG4222769X: ----- Original Message ----- From: "Erik Ribsskog" <eribsskog@gmail.com> Date: 10 July 2009 Subject: Re: Re: Re: Customer Enquiry, Our Ref: ARG4220053X, Our Ref: ARG4220657X, Our Ref: ARG4221962X Hi, I think your company suck! You don't even know how to send a confirmation e-mail, and you deliver duplicate orders. And I have to stay home the whole Monday for you to pick up the duplicate order, and I don't get any compensation for you bullshit stuff. I'm going to take your company to court if I get the money. Now you pissed me off. You suck at customer-service! Fucking shit company! I hate Argos, you are rubish. Now I got pissed off. I'm going to take you to court if I get a lot of money, your company suck! Erik Ribsskog On Fri, Jul 10, 2009 at 3:00 PM, Argos Direct E-Commerce < Order.Enquiries@argos.co.uk> wrote: > Dear Mr Ribsskog, > > Subject: Order number AD048963911 > > Thank you for your e-mail regarding the above order. > > I have looked into your query and I am sorry to read of your disappointment > with your recent purchase. Whilst I appreciate that you may feel > inconvenienced, I am sure you can understand that mistakes do sometimes > occur. > > I have arranged for a collection of the duplicated order to take place on > Monday 13th July 2009 between 7am and 6pm. > > If this date is not convenient for you please contact us as soon as > possible and we can look into an alternative date for you. > > With regards to not receiving email confirmation of your order, I am sorry, > I am unable to assist or advise on that matter any further. If you wish to > escalate your complaint further, please write to our postal address. > > Please write to: > > Customer Relations Department > Argos Direct > Acton Gate > Stafford > ST18 9AR > > > Should you require any further assistance please do not hesitate to contact > us at order.enquiries@argos.co.uk or call us on 0845 640 2020. > > Regards, > > > Belinda Burton > Argos Direct E-Commerce Customer Service Team. > > For your reference the above reply is in reference to your earlier email > ARG4221962X: > > ----- Original Message ----- > From: "Erik Ribsskog" <eribsskog@gmail.com> > Date: 10 July 2009 > Subject: Re: Re: Customer Enquiry, Our Ref: ARG4220053X, Our Ref: > ARG4220657X > > Hi, > I'm sorry, but I've also studied computing, (not only marketing), and I > know > that you are supposed > to have back-up system. > > Why is this, that you don't send the confirmation e-mails later, like any > responsible e-commerce > business would have done? > > Also, Argos rang on the calling-system, at my address, just now. > > They were in a hurry, since they had to park in Dale St., where it's quite > much trafic. > > And now, I can see here, that it seems that I've recieved four > coffee-tables, in stead of two. > > And I've recieved two sets of cutlery, (that I ordered with the > dish-washer, > who's being delivered > on Monday), in stead of one set. > > Have you got some two-for-one campaign this week, is that why your system > isn't working? > > Regards, > > Erik Ribsskog > > > On Fri, Jul 10, 2009 at 9:57 AM, Argos Direct E-Commerce < > Order.Enquiries@argos.co.uk> wrote: > > > Dear Mr Ribsskog, > > > > Subject: Order number AD048963911 and 83558210. > > > > Thank you for your e-mail regarding an order confirmation. > > > > I am sorry you did not receive an email confirmation for the above order, > > unfortunately we had a system error that did not generate automated email > > confirmations. > > > > However, in regards to a receipt, I can confirm that your order numbers > as > > detailed above are your proof of purchase. Should you have any problems > > relating to the items purchased within 12 months, just quote the order > > numbers in your correspondence > > > > Trusting this information is of assistance and I apologise for any > > inconvenience caused. > > > > Should you require any further assistance please do not hesitate to > contact > > us at order.enquiries@argos.co.uk or call us on 0845 640 2020. > > > > Regards, > > > > > > Belinda Burton > > Argos Direct E-Commerce Customer Service Team. > > > > For your reference the above reply is in reference to your earlier email > > ARG4220657X: > > > > ----- Original Message ----- > > From: "Erik Ribsskog" <eribsskog@gmail.com> > > Date: 09 July 2009 > > Subject: Re: Customer Enquiry, Our Ref: ARG4220053X > > > > Hi, > > I think this sounds strange. > > > > If you had a system error, why didn't you send the e-mails later? > > > > You still haven't sent me the confirmation e-mail, that I would have used > > as an invoice. > > > > Why do I have to contact you about this? > > > > I think you are lousy, on customer-service. > > > > One of Britains biggest companies are this lousy on customer-service! > > > > (Yes, and I've had a complaint about one of your shops in Liverpool, last > > year as well, > > with staff taking calls, when I made an order at the cash-registers). > > > > Is your company infected by 'mob' I wonder? > > > > How can customer-service, in the UK, be so much worse, than what I > learned > > at > > the marketing-line, at upper secondary school in Norway? > > > > I bet if this had been America, your company would have had to pay, if I > > had > > taken > > you to court! > > > > But I guess you aren't operating in America(?) > > > > Why did you only answer about one order, when I clearly wrote about two > > orders, > > in the e-mail. > > > > I know this isn't America, but anyway. > > > > Regards, > > > > Erik Ribsskog > > > > > > On Thu, Jul 9, 2009 at 6:42 PM, Argos Direct E-Commerce < > > Order.Enquiries@argos.co.uk> wrote: > > > > > Dear Mr Ribsskog, > > > > > > Subject: Order number 83558210. > > > > > > Thank you for your e-mail regarding confirmation of your order. > > > > > > I am sorry you did not receive an email confirmation for the above > order, > > > unfortunately we had a system error. > > > > > > Having checked the system I am pleased to confirm your order has been > > > processed and will be delivered on Monday 13th July 2009 between 12pm > and > > > 6pm. > > > > > > Should you require any further assistance please do not hesitate to > > contact > > > us at order.enquiries@argos.co.uk or call us on 0845 640 2020. > > > > > > Regards, > > > > > > > > > Jerome Vernon > > > Argos Direct E-Commerce Customer Service Team. > > > > > > For your reference the above reply is in reference to your earlier > email > > > ARG4220053X: > > > > > > ----- Original Message ----- > > > From: "eribsskog@gmail.com" <eribsskog@gmail.com> > > > Date: 09 July 2009 > > > Subject: Customer Enquiry > > > > > > Reason for enquiry (header) - Feedback > > > Reason for enquiry (specific) - Feedback on the website > > > Comments - I didn't recieve a confirmation e-mail, for the order I > placed > > > yesterday, for a dish-washer ++. > > > > > > The order-numbers, (that I got when I called your customer-support, > > today), > > > are: > > > > > > - 83558210 > > > > > > - AD 048963911 > > > > > > How can you not send a confirmation e-mail/invoice? > > > > > > Regards, > > > > > > Erik Ribsskog > > > Title - Mr > > > First name - Erik > > > Surname - Ribsskog > > > Email address - eribsskog@gmail.com > > > Confirm email address - eribsskog@gmail.com > > > House name/number - > > > Street/Road - > > > Address 3 - > > > Town - > > > County - > > > Country - United Kingdom > > > Postcode - > > > Daytime phone number - > > > Evening phone number - > > > > > > The information contained in this message or any of its attachments is > > > confidential and may be privileged. > > > > > > Unauthorised disclosure, copying or dissemination of the contents is > > > strictly prohibited. > > > > > > The views expressed may not be official policy, but the personal views > of > > > the originator. > > > > > > If you are not the intended recipient or have received this message in > > > error, please delete this e-mail and advise the sender by using the > reply > > > facility in your e-mail software. > > > > > > All messages sent and received by Argos are monitored for viruses, > > > high-risk file extensions, and inappropriate content. > > > > > > The registered office address of Argos Limited (registered in London, > > > number 1081551) is Avebury, 489-499 Avebury Boulevard, Milton Keynes > MK9 > > > 2NW. > > > > > > Please visit our website at http://www.argos.co.uk for further > > information > > > about Argos. > > > ______________________________________________________________________ > > > This email has been scanned by the MessageLabs Email Security System. > > > For more information please visit http://www.messagelabs.com/email > > > ______________________________________________________________________ > > > > > > > > > ______________________________________________________________________ > > This email has been scanned by the MessageLabs Email Security System. > > For more information please visit http://www.messagelabs.com/email > > ______________________________________________________________________ > > > > The information contained in this message or any of its attachments is > > confidential and may be privileged. > > > > Unauthorised disclosure, copying or dissemination of the contents is > > strictly prohibited. > > > > The views expressed may not be official policy, but the personal views of > > the originator. > > > > If you are not the intended recipient or have received this message in > > error, please delete this e-mail and advise the sender by using the reply > > facility in your e-mail software. > > > > All messages sent and received by Argos are monitored for viruses, > > high-risk file extensions, and inappropriate content. > > > > The registered office address of Argos Limited (registered in London, > > number 1081551) is Avebury, 489-499 Avebury Boulevard, Milton Keynes MK9 > > 2NW. > > > > Please visit our website at http://www.argos.co.uk for further > information > > about Argos. > > ______________________________________________________________________ > > This email has been scanned by the MessageLabs Email Security System. > > For more information please visit http://www.messagelabs.com/email > > ______________________________________________________________________ > > > > > ______________________________________________________________________ > This email has been scanned by the MessageLabs Email Security System. > For more information please visit http://www.messagelabs.com/email > ______________________________________________________________________ > > The information contained in this message or any of its attachments is > confidential and may be privileged. > > Unauthorised disclosure, copying or dissemination of the contents is > strictly prohibited. > > The views expressed may not be official policy, but the personal views of > the originator. > > If you are not the intended recipient or have received this message in > error, please delete this e-mail and advise the sender by using the reply > facility in your e-mail software. > > All messages sent and received by Argos are monitored for viruses, > high-risk file extensions, and inappropriate content. > > The registered office address of Argos Limited (registered in London, > number 1081551) is Avebury, 489-499 Avebury Boulevard, Milton Keynes MK9 > 2NW. > > Please visit our website at http://www.argos.co.uk for further information > about Argos. > ______________________________________________________________________ > This email has been scanned by the MessageLabs Email Security System. > For more information please visit http://www.messagelabs.com/email > ______________________________________________________________________ > ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________ The information contained in this message or any of its attachments is confidential and may be privileged. Unauthorised disclosure, copying or dissemination of the contents is strictly prohibited. The views expressed may not be official policy, but the personal views of the originator. If you are not the intended recipient or have received this message in error, please delete this e-mail and advise the sender by using the reply facility in your e-mail software. All messages sent and received by Argos are monitored for viruses, high-risk file extensions, and inappropriate content. The registered office address of Argos Limited (registered in London, number 1081551) is Avebury, 489-499 Avebury Boulevard, Milton Keynes MK9 2NW. Please visit our website at http://www.argos.co.uk for further information about Argos. ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________

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