Hi,  
   
 yes, that would be fine, then I could see if something from the  
 Arvato-case etc., was being used  
 on your website.  
   
 I just stumbled upon your website, when I search a bit about  
 Bertelsmann on Google, but I'll try  
 read up more about Freenations on a later occation.  
   
 Yours sincerely,  
   
 Erik Ribsskog  
   
 On Thu, Feb 5, 2009 at 9:27 AM, Freenations <freenations@freeuk.com> wrote:  
 > Very many thanks.  
 >  
 > We will certainly use this input. - but without your name.  
 >  
 > Do you wish to be put on our mailing list for updates to the website?  
 >  
 > Freenations  
 > ----- Original Message ----- From: "Erik Ribsskog" <eribsskog@gmail.com>  
 > To: <freenations@freeuk.com>  
 > Sent: Thursday, February 05, 2009 1:57 AM  
 > Subject: Enquiry from Free Nations website  
 >  
 >  
 >> Hi,  
 >>  
 >> I read your article about Bertelsmann taking over Council-services,  
 >> (like incoming phone-calls from the people living in the  
 >> constituancy), in a Yorkshire town.  
 >>  
 >> http://www.freenations.freeuk.com/gc-60.html  
 >>  
 >> I was working for Bertelsmann Arvato Services Microsoft Scandinavian  
 >> Product Activation, in 2005 and 2006, and I also  
 >> recieved training, for doing this 'Council-job' for the Yorkshire  
 >> Council, by the way.  
 >>  
 >> A Finnish girl working at the Microsoft-activation, Aniina, and  
 >> myself, we had to take the elevator down, from the 4th floor, in the  
 >> Cunard Building,  
 >> to the 1st floor there.  
 >>  
 >> (Arvato had offices in both the 1st floor and the 4th floor, in the  
 >> Cunard Building).  
 >>  
 >> And then we spoke with a woman from the town, and a manager in Arvato,  
 >> and we were to be a back-up, for the Council job.  
 >>  
 >> So I had training answering call from 'citizens' that hadn't had their  
 >> litter-bins emptied etc.  
 >>  
 >> And we got a plastic-folder with a booklet, and a mascot, I think it's  
 >> called, a green textile-thing, with a sticker on it, to put on the  
 >> computer-screen etc,  
 >> that looked like a strange animal with two eyes.  
 >>  
 >> This I think must have been at the beginning of 2006.  
 >>  
 >> And I was working at Arvato, untill November 2006.  
 >>  
 >> And, we never recieved a single phone-call, from the Yorkshire town.  
 >>  
 >> So I think must have been something 'phoney' at Arvato Liverpool, also  
 >> since I think it was only me and Aniina, (or Anina), who recieved this  
 >> training.  
 >>  
 >> So this seems a bit odd, thinking back on this.  
 >>  
 >> I also started an employment-case against Bertelsmann.  
 >>  
 >> They used reinforcement, as a managment-method, that the team-leaders  
 >> were trained to use.  
 >>  
 >> And this means, that if one sit more than eg. 15 seconds, between  
 >> calls, without seting the phone on 'available', then the team-leaders  
 >> are going to  
 >> scream at you, through the office/table, 'Erik, you're on wrap-up'.  
 >>  
 >> This I've heard is illigal in the UK, I've heard it's bullying.  
 >>  
 >> Also there was a lot of bullying from managers, and other problems on  
 >> the campaign.  
 >>  
 >> I've written about them in a summary from a meeting there, with my  
 >> line-manager, in 2006:  
 >>  
 >> http://www.scribd.com/doc/4661735/7  
 >>  
 >> And there are also a lot of other documents about the problems there:  
 >>  
 >>  
 >> http://www.scribd.com/groups/view/14830-arvato-services-ltd-s-microsoft-scandinavian-product-activation  
 >>  
 >> I think that if someone went through these files, then they could find  
 >> a lot of documents/e-mails etc, from Arvato,  
 >> that showed illigal management methods/bullying from managers etc. there.  
 >>  
 >> I think one could almost say that we were being used as slaves there  
 >> almost, and that the reinforcement was kind  
 >> of like a whip, from the 'slave-keeper', if one did something wrong.  
 >>  
 >> On top of all the other bullying that was against eg. me there.  
 >>  
 >> So if you have the time, then you'd be welcome to have a look at the  
 >> case, and see if there's something there,  
 >> that you could write about on your webisite etc.  
 >>  
 >> (I'm also trying to get a court-case up, with this employment-case.  
 >> But I haven't got it that far yet).  
 >>  
 >> Please contact me if you have any questions regarding this!  
 >>  
 >> Yours sincerely,  
 >>  
 >> Erik Ribsskog  
 >>  
 >>  
 >  
 >  
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