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Viser innlegg med etiketten The Jobcenter Williamson Sq.. Vis alle innlegg
Viser innlegg med etiketten The Jobcenter Williamson Sq.. Vis alle innlegg

fredag 19. august 2011

Jeg sendte en ny e-post til the Jobcentre




Gmail - Update/Fwd: Sign on










Gmail


Erik Ribsskog
<eribsskog@gmail.com>




Update/Fwd: Sign on











Erik Ribsskog
<eribsskog@gmail.com>



Fri, Aug 19, 2011 at 11:52 AM




To:
Contact-Us@jobcentreplus.gsi.gov.uk


Cc:
Paul Nesbit <PNesbit@ingeus.co.uk>, Winter Nic JCP WILLIAMSON SQUARE <NIC.WINTER@jobcentreplus.gsi.gov.uk>






Hi,


I'm refering to the voicemail, left by Mark, from the Jobcentre, Williamsson Sq., Liverpool, yesterday.


My mobile-phone is out of credit, so I didn't get to call you back.


The library at University of Sunderland let me use the internet, since I'm an old student here, from 2004/05.


Can you please reply by e-mail?


I was thrown out by the Landlord, (and Liverpool County Court), due to a dispute, (and even if I complained to the Parliamentary Ombudsman, etc), and moved to Sunderland, since I've been in contact with the student helpline here, regarding further studies, and to speak with accommodation here.


I went to the Williamsson Sq. Jobcentre, on Wednesday, before I moved to Sunderland, but I wasn't allowed to sign one day early, unfortunately.


I'm now in Sunderland, and a bit low on cash, so I hope I can get my Jobseekers Allowance, on Tuesday, as usual.


I've sent copies of all my job-applications the last two weeks, to Mr. Nesbit, at Ingeus, and can forward them to the Jobcentre as well, on request, so that you can see that I've done my obligations, in regards to my Jobseekers Agreement, etc.


Hope this is alright!


Yours sincerely,


Erik Ribsskog


---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Thu, Aug 18, 2011 at 10:53 AM

Subject: Sign on
To: Contact-Us@jobcentreplus.gsi.gov.uk
Cc: Paul Nesbit <PNesbit@ingeus.co.uk>, Winter Nic JCP WILLIAMSON SQUARE <NIC.WINTER@jobcentreplus.gsi.gov.uk>




Hi,


I've moved to Sunderland yesteday, and was supposed to sign on at Williamsson Sq. jobcentre, now this morning.


Could you please accept this e-mail as my signature, and please tell me which Jobcentre I should go to in Sunderland, untill I start studying again, as planned.


(So that I get my Jobseekers Allowance like usual on Tuesday).


I live at temp. accommodatin, at Clanny House, at campus, here in Sunderland, and am working with sorting my modules out, before I get a permanent address.


Hope this is alrigh!

Yours sincerely,


Erik Ribsskog


PS.


I also send a copy e-mail to Ingeus since I'm on the Work Programme with them









torsdag 18. august 2011

Jeg sendte en ny e-post til the Jobcentre




Gmail - Sign on










Gmail


Erik Ribsskog
<eribsskog@gmail.com>




Sign on











Erik Ribsskog
<eribsskog@gmail.com>



Thu, Aug 18, 2011 at 10:53 AM




To:
Contact-Us@jobcentreplus.gsi.gov.uk


Cc:
Paul Nesbit <PNesbit@ingeus.co.uk>, Winter Nic JCP WILLIAMSON SQUARE <NIC.WINTER@jobcentreplus.gsi.gov.uk>






Hi,


I've moved to Sunderland yesteday, and was supposed to sign on at Williamsson Sq. jobcentre, now this morning.


Could you please accept this e-mail as my signature, and please tell me which Jobcentre I should go to in Sunderland, untill I start studying again, as planned.


(So that I get my Jobseekers Allowance like usual on Tuesday).


I live at temp. accommodatin, at Clanny House, at campus, here in Sunderland, and am working with sorting my modules out, before I get a permanent address.


Hope this is alrigh!

Yours sincerely,


Erik Ribsskog


PS.


I also send a copy e-mail to Ingeus since I'm on the Work Programme with them








torsdag 6. januar 2011

Idag var jeg på et møte hos the Jobcentre, og fikk enda en 'Jobseekers Agreement'. Jeg skal være på et spesielt program, og møte hver uke, fra nå av

img192 paint

img193

PS.

Min siste dag på Employment Zones, hos Sencia, var 20/12, men de hadde visst betalt fram til 23/12.

Det var jeg ikke klar over.

Men men.

Så sånn var det.

Mvh.

Erik Ribsskog

PS 2.

Her er mer om dette:

img194 paint

PS 3.

Jeg fortalte han Gary der, (som jeg skal ha alle møtene med framover visstnok, siden jeg nå er på et sånt spesielt program, hvor jeg må møte hver uke, istedet for annenhver uke).

Jeg fortalte han, i møtet jeg var der i, på tirsdag, at jeg hadde problem med å få CV-en min bra nok.

Jeg viste han en e-post fra Ladders, og forklarte at de hadde en sånn bra tjeneste, for å lage CV-en.

Og da sa han Gary, at han skulle prøve å få sendt meg til en ekspert, som var flink til å lage 'executive', (topp-leder vel), CV-er.

Jeg sa jeg hadde litt problemer med det, (å få CV-en bra), siden jeg var fra Norge.

Og at f.eks. Ladders syntes å mene, at å lage sånne CV-er, var et eget felt.

(Men at det dessverre var skikkelig dyrt, å kjøpe en sånn fin Ladders-CV.

Og at Sencia ikke egentlig ikke ble ferdig med CV-en min, men at det var mange feil på den, som ikke ble rettet opp.

Og at jeg syntes at en Personal Advisor, (når en sånn skriver CV-en), også burde rette opp feilene, for jeg syntes at en burde være 'on level', (altså på bølgelengde), om ens ferdigheter/utdannelse etc., med sin Personal Advisor).

Og jeg sa også det, at jeg trodde at jeg ville klart å komme meg på flere jobbintervjuer, hvis jeg hadde hatt en bedre CV.

Så nå skal jeg kanskje på møte om det da, i neste uke, eller noe.

Hvis han Gary finner en organisasjon, som er flinke til å lage 'executive' CV-er.

Vi får se hva som skjer.

Vi får se.

PS 4.

Han Gary der, lurte også på det, om hvorfor jeg ikke hadde søkt på en norsk-språklig jobb, som jeg fant på 'Jobcentre-maskinen' der, på tirsdag.

Jeg sa det, at etter at jeg så nærmere på den jobben, da jeg kom hjem.

Så trodde jeg at det var hos Lufthansa sin kundeservice, i Bosch sitt telefonselger-senter.

Og at jeg hadde en arbeidssak, mot Bertelsmann Arvato sin skandinaviske Micorsoft produkt-aktivering, fra 2005 og 2006.

Og at ei svensk dame, (Emelie Wallin), som jobba hos Lufthansa, var involvert i den arbeidssaken min mot Arvato.

Og at jeg hadde ringt henne, for å snakke om den arbeidssaken, men at hun da bare hadde begynte å gråte.

Så jeg sendte en bekymrings e-post, om henne, til svenske ambassaden i London, mm.

Og jeg forklare videre, at jeg ikke hadde så lyst til å søke om jobb der.

Siden hu hadde begynt å grine, når jeg ringte henne om den arbeidssaken.

Og at jeg da var redd for at hun skulle si at jeg var en 'stalker', eller noe.

(Som jeg har sett at noen har søkt om, på Google, om at jeg skal være, på tracking-cookie-programmet, til bloggen).

Så at jeg derfor, lot være å søke på den norsk-språkelige jobben.

(Dessuten så er ikke engang multi-språklige jobber, på min 'Jobseekers Agreement' nå, så det er liksom ikke ment, å være sånn, at det er først og fremst sånne jobber jeg skal søke på.

Men men).

Så sånn var det.

Bare noe jeg tenkte på.

Men vi får se hva som skjer.

Vi får se.

PS 5.

Her er mer om dette:

img195

PS 6.

Han Gary, (hos the Jobcentre), han sa forresten også det, (da jeg spurte), i møtet idag, hos the Jobcentre.

At det var det samme for de, om jeg fant jobbene hjemme, på internett, eller på den maskinen, hos the Jobcentre.

For det var egentlig de samme jobbene.

Så da sa jeg det, at da kom jeg nok heller til å prøve å gjøre jobbsøkingen hjemme, for foran de maskinene, så kan det være litt vanskelig, å konsentrere seg, noen ganger.

For eksempel, så var en av de butikksjef-jobbene, som jeg fant på den maskinen, på tirsdag.

Den var for en dame-klesbutikk, fant jeg ut, da jeg kom hjem.

Så jeg forklarte det, at jeg syntes det kanskje ville være smartere av meg, å gjøre den jobbsøkingen hjemme, istedet.

Men men.

Så jeg får prøve å gå gjennom ledige jobber, på the Jobcentre sin database, dagen før jeg skal på møte hos the Jobcentre da.

De møtene er på torsdager, så da får jeg se om jeg klarer det, å finne jobber hjemme på internett, på onsdager da.

Det hadde kanskje vært en god ide.

Men vi får se om jeg klarer det.

Vi får se.

onsdag 3. november 2010

Jeg sendte en ny e-post til ICE




Gmail - Your ICE enquiry










Gmail


Erik Ribsskog
<eribsskog@gmail.com>




Your ICE enquiry











Erik Ribsskog
<eribsskog@gmail.com>



Wed, Nov 3, 2010 at 2:08 PM




To:
ICE@dwp.gsi.gov.uk






Because, they have invented a fan there.

That was behind the bin, that fell.

But I haven't touched a fan.

I haven't seen a fan there.

And I haven't heard the bin fall on any fan.


So it must have been a cat there as well, I think, in the bin.

That made a lot of noise so that I didn't hear the fan got crushed.

So when they invent a fan, then I can invent a cat, I think.


It was about the cat in bin, on the telly, all the time, and I was very tired, so I think it could have just been my sub-consience trying to help the cat there, or something.

Something like this.


I didn't see a fan at least.

Nor hear one.

Like I think I would have if they told the thruth.

Yours sincerely,

Erik Ribsskog



---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Wed, Nov 3, 2010 at 1:18 PM

Subject: Re: Your ICE enquiry
To: DWP ICE gateway team <ICE@dwp.gsi.gov.uk>


Hi,

thank you for your e-mail.

I think I also should update with you.


And I've sent ICE, on Monday, I think it was, a complaint against the same Jobcentre, on Williamson Sq., with 16 complaints, in connection with the same case.


That is, both complaints are linked to the same Employment Zones-meeting, in June.

But, the new complaint is regarding a sanction I got, and the 'turbulence' surrounding this sanction, that I thought was unfair, and got over-turned.


This new complaint has gone through all three stages of the formal Jobcentre complaint process, and got to you, the other day.

Maybe these complaints should be investigated collected, was my thought surrounding this.


Thank you very much again for you e-mail.

Yours sincerely,

Erik Ribsskog



On Wed, Nov 3, 2010 at 12:58 PM, DWP ICE gateway team <ICE@dwp.gsi.gov.uk> wrote:





Mr Erik Ribsskog


XX sent by E Mail XXX


3 November 2010


ICE Ref No: DWP00431/10




Dear Mr Ribsskog


I am writing to provide an update, in respect of the complaint you made to this office on regarding the way in which the Jobcentre Plus had administered your case. I would also like to take this opportunity to acknowledge receipt of your e mails dated 27 October 2010 and 2 November 2010.


When we accept a complaint for examination, our first step is to try to resolve the issues without the need for a full examination of all the evidence. This approach can often lead to a positive and comparatively speedy outcome. Our aim is to mediate and reach an agreement with both the complainant and the Jobcentre Plus the steps to be taken to address the complaint to the complainant’s satisfaction.


Exceptionally, some cases are not suitable for progression by this method. Having reveiwed your complaint, it is clear that in order to address your concerns we need to see the evidence surrounding your complaints. You will wish to be aware that we wrote to the Jobcentre Plus on 3 November 2010 to request your case papers, which will be used to inform our examination of your complaint.


Your complaint was agreed and defined as follows:


A: On 20 May 2010 Jobcentre Plus (JCP) informed you that you would have to attend an interview on 3 June 2010. It informed you that this was regarding ‘Employment Zones’ but failed to explain what this was or to provide you with the correct literature regarding this. As a result you were not prepared when attending the meeting.


B: The literature that you received from Sencia (Your Employment Zone provider) contained three different addresses. JCP failed to mark which was the correct one causing you to miss an appointment, and as a result your Jobseekers Allowance (JSA) was stopped. JCP has failed to fully investigate this.


C: JCP has informed you that a degree you obtained from Oslo University was the equivalent of HND level 4. You have advised that it should be level 5 but it has failed to fully investigate this.


D: On 1 July 2010 you were asked to attend your fortnightly signing on appointment Williamson Square Jobcentre at 11.15 on 14 July 2010. You were not informed that this would also be a sanction meeting and, when attending this appointment, you were informed that you should have been there at 9.30.


E: You have asked JCP to clarify why you were interviewed by two people instead of one at the above meeting. It has failed to provide a satisfactory response.


Once the evidence is received the examination of the case will not begin immediately as cases are in a queue and dealt with in date order. Until a case officer is available we aim to keep in touch with you on a regular basis. You should have received information about our service standards when you initially approached this office. If you require further information please contact us.


As soon as a case officer can start the examination of your complaint, he or she will contact you direct, to give you the opportunity to discuss your complaint in more detail. In the meantime, Lorraine Yates will be your point of contact for any matters connected with your complaint to the Independent Case Examiner. Should you need any further advice, you can get in touch with Lorraine Yates by telephoning 0151 802 3022.


In the meantime, should you wish to provide this office with any further information or evidence in relation to your complaints, we will use the details you provide, along with that provided by the Jobcentre Plus, to inform our examination of your complaint.




Yours sincerely

Linda Foster

Resolution Officer






**********************************************************************

This document is strictly confidential and is intended only for use by the addressee.
If you are not the intended recipient, any disclosure, copying, distribution or other
action taken in reliance of the information contained in this e-mail is strictly prohibited.
Any views expressed by the sender of this message are not necessarily those of the Department
for Work and Pensions.
If you have received this transmission in error, please use the reply function to tell us
and then permanently delete what you have received.
This email was scanned for viruses by the Department for Work and Pensions' anti-virus services and on leaving the Department was found to be virus free.
Please note: Incoming and outgoing e-mail messages are routinely monitored for compliance
with our policy on the use of electronic communications.
**********************************************************************











søndag 3. oktober 2010

Jeg sendte en ny e-post til ICE




Gmail - FW: Erik Ribsskog DWP00431/10 - Restricted Personal Data










Gmail


Erik Ribsskog
<eribsskog@gmail.com>




FW: Erik Ribsskog DWP00431/10 - Restricted Personal Data











Erik Ribsskog
<eribsskog@gmail.com>



Sun, Oct 3, 2010 at 8:27 PM




To:
DWP ICE gateway team <ICE@dwp.gsi.gov.uk>






Hi,

yes.

On A, I would have written it like this:

(Your version: A: On 20 May 2010 Jobcentre Plus (JCP) informed you that you would have to attend an interview on 3 June 2010. It failed to inform you that this was regarding ‘Employment Zones’ or to provide you with the correct literature regarding this. As a result you were not prepared when attending the meeting.)


My verison:

A: On 20 May 2010 Jobcentre Plus (JCP) informed you that you would have to attend an interview on 3 June 2010. You were told that the meeting was regarding Employment Zones, but the Jobcentre, failed to inform you what Empolyment Zones was, and to provide you with the correct litterature, regarding this. As a result you felt socialy alienated, and were not prepared when attending the meeting.



On B, one can say that the Jobcentre Plus-employee, failed to mark/circle the right address, in the folder.

(To be more spesific).


She also failed to give me the referal letter to Sencia, but as I've understood it, from the e-mail I'm answering, that's going to be in a new complaint.

Thank you very much for your e-mail by the way, and I hope you can amend A and B again.


Complaints C, D and E, I'm happy with now.

Hope this is alright!

Best regards,

Erik Ribsskog


On Fri, Oct 1, 2010 at 10:05 AM, DWP ICE gateway team <ICE@dwp.gsi.gov.uk> wrote:



Mr Erik Ribsskog


1 October 2010


ICE Ref No: DWP00431/10




Dear Mr Ribsskog


Further to your recent Email of 29 September 2010, I am writing to clarify the elements of complaint we will now take forward.


Having read your correspondence I have now amended elements ‘B’ & ‘D’ accordingly and have now clarified your elements of complaint as follows:


A: On 20 May 2010 Jobcentre Plus (JCP) informed you that you would have to attend an interview on 3 June 2010. It failed to inform you that this was regarding ‘Employment Zones’ or to provide you with the correct literature regarding this. As a result you were not prepared when attending the meeting.


B: The literature that you received from Sencia (Your Employment Zone provider) contained three different addresses. JCP failed to advise you which was the correct one causing you to miss an appointment, and as a result your Jobseekers Allowance (JSA) was stopped. JCP has failed to fully investigate this.


C: JCP has informed you that a degree you obtained from Oslo University was the equivalent of HND level 4. You have advised that it should be level 5 but it has failed to fully investigate this.


D: On 1 July 2010 you were asked to attend your fortnightly signing on appointment Williamson Square Jobcentre at 11.15 on 14 July 2010. You were not informed that this would also be a sanction meeting and, when attending this appointment, you were informed that you should have been there at 9.30.


E: You have asked JCP to clarify why you were interviewed by two people instead of one at the above meeting. It has failed to provide a satisfactory response.






I would just like to explain that I have noted your other comments in your Email of 29 September 2010 and can confirm that the remaining points that you have raised will be covered as part of our investigation into the elements listed on the previous page. For this reason I have only amended elements ‘B’ and ‘D’ from my original letter of 29 September 2010.


I confirm the elements of complaint detailed above will form the basis of our examination. If you agree that your complaint has been accurately defined please contact me as soon as possible, it would be preferable if you could telephone me to avoid any delay. If you feel this letter does not accurately reflect your complaint, please contact me by 13 October 2010. We have accepted these complaints on the basis that they have not been the subject of legal proceedings or an Ombudsman’s investigation. If this is not the case, you must tell me. Likewise, if you decide to take this action during our investigation, please notify us.


If I do not hear from you by 13 October 2010, I will assume your complaint has been accurately defined, and your complaint will be passed to the Initial Action Team.


Please note that we are currently experiencing a high volume of complaints, and I hope you will understand that we deal with complaints in the order that we receive them to ensure that we provide a consistent level of service.


Your complaint is currently held in a queue, and as soon as a Resolution Officer is available to start the examination of your complaint, he or she will contact you direct to discuss your complaint, and determine the way forward. You will be given the opportunity, if necessary, to provide this office with any further information or evidence in relation to your complaint.


You will not hear from this office until your case has been allocated to a Resolution Officer, but please be assured that your complaint will be dealt with as soon as possible.




Yours sincerely






Martin Bruce


Gateway Officer








Martin Bruce


Gateway Officer


Independent Case Examiner's Office


Tel No: 0151 801 8824



**********************************************************************

This document is strictly confidential and is intended only for use by the addressee.
If you are not the intended recipient, any disclosure, copying, distribution or other
action taken in reliance of the information contained in this e-mail is strictly prohibited.
Any views expressed by the sender of this message are not necessarily those of the Department
for Work and Pensions.
If you have received this transmission in error, please use the reply function to tell us
and then permanently delete what you have received.
This email was scanned for viruses by the Department for Work and Pensions' anti-virus services and on leaving the Department was found to be virus free.
Please note: Incoming and outgoing e-mail messages are routinely monitored for compliance
with our policy on the use of electronic communications.
**********************************************************************









onsdag 29. september 2010

Jeg sendte en ny e-post til ICE




Gmail - Restricted Personal Data










Gmail


Erik Ribsskog
<eribsskog@gmail.com>




Restricted Personal Data











Erik Ribsskog
<eribsskog@gmail.com>



Wed, Sep 29, 2010 at 2:43 PM




To:
DWP ICE gateway team <ICE@dwp.gsi.gov.uk>






Hi,

thank you for your e-mail!

I answer by e-mail, since I had some problems, with the phone-call, in an earlier ICE-complaint, against the same Jobcentre.

Hope this is ok!


To the complaint:

I also think that we have the complaint, that Mr. Winther, jobcentre-manager, didn't inform me about the meeting there, in 14/7.

I only went there to have a sign on-meeting, so I was un-prepared, for the sanction-meeting.


(And Mr. Winter had a meeting like that again, on Thursday last week, where he just 'grabs' hold of me, to have a meeting, in stead of telling me in advance, that he want's a meeting).

I think they shouldn't have sign on-meetings and other meetings mixed up.


Because, when they have two meetings, after each other, (and sometimes three), without a break, then one loses one consentration more, in the latter meetings.

Also, I think this is a sign of dis-respect, to have these un-scheduled meetings.


Because job-seekers also have schedules, even if they are un-employed.

And it says in the Jobcentre 'Our Services Standards', that job-seekers should expect to be treated with respect.


And I don't think that Mr. Winther treats me with respect, when he grabs hold of me, for un-scheduled meetings, like I explained about, in complaint 4, in my e-mail to you, from 23/7.

So I think this should be added, in a complaint F.



Regarding 'A'.

I was told that I was going to have an Employment Zone-meeting, on 3/6, (on the sign on meeting a fourthnight before).

But, I didn't really know what Employement Zones was.


So I felt a bit socialy alienatied, actually.

I didn't know what kind of meeting it would be.

So I think I should have been given the information-pack before 3/6, so to not feel socialy alienated and confused/frustrated, (because I couldn't find about Employment Zones on the internet eighter).



Regarding 'B'.

The sanction have now been over-turned, (after an appeal by me).

And Mr.Winter has written in a letter, that the Employement Zones Jobcentre-representative, would have marked the right address in the folder.


But she didn't.

(So this is two complaints. The jobcentre-representative, didn't mark the right address.

And, the Sencia-folders are a bit confusing, (for people who are stressed, since they go to many meetings), since they have many addresses in them).


I said in the meeting, on 3/6, that I chose Sencia, because it was close to my home address.

(It's really becuse Read are involved in my employment-case against Bertelsmann, but I didn't want to bring up that, then, since it would have taken a long time to explain).


So the Jobcentre-worker must have understood I meant Sencia Pall Mall, I think.

Still she failed to inform me, in the meeting, that it was Sencia Hanover St., which was the right office.


Mr. Winter has also written to me, and said that the jobcentre-worker from 3/6, should have given me the Sencia referal-letter.

But this I wasn't given.

I just noted the time, for the Sencia-meeting in my calendre/'filofax', when I was told the time.


And then, the referal-letter, was sent to me, in the post.

So I think the Jobcentre-advisor, understood I was going to Pall Mall, but failed to correct me, (almost as if to 'mob'/trick me, I'm sorry to have to say).


So I think there should be at least a couple more complaints, from what I wrote above.

Do you want me to define them, or do you want me to re-view a new complaint-definition, that you make yourselves?


Thank you in advance for the help!

Best regards,

Erik Ribsskog


On Wed, Sep 29, 2010 at 2:06 PM, DWP ICE gateway team <ICE@dwp.gsi.gov.uk> wrote:



Mr Erik Ribsskog


** Address removed for email *




29 September 2010


ICE Ref No: DWP00431/10




Dear Mr Ribsskog


Further to our telephone conversation of 27 September 2010, I am writing to clarify the elements of complaint we agreed to take forward.


From your correspondence I have clarified your complaints as follows;


A: On 20 May 2010 Jobcentre Plus (JCP) informed you that you would have to attend an interview on 3 June 2010. It failed to inform you that this was regarding ‘Employment Zones’ or to provide you with the correct literature regarding this. As a result you were not prepared when attending the meeting.


B: The literature that you received from Sencia (Your Employment Zone provider) contained three different addresses. This caused you to miss an appointment and as a result your Jobseekers Allowance (JSA) was stopped. JCP has failed to fully investigate this.


C: JCP has informed you that a degree you obtained from Oslo University was the equivalent of HND level 4. You have advised that it should be level 5 but it has failed to fully investigate this.


D: On 1 July 2010 you were asked to attend a meeting at Williamson Square Jobcentre at 11.15 on 14 July 2010. When attending this appointment you were informed that you should have been there at 9.30.


E: You have asked JCP to clarify why you were interviewed by two people instead of one at the above meeting. It has failed to provide a satisfactory response.


I confirm the elements of complaint detailed above will form the basis of our examination. If you agree that your complaint has been accurately defined please contact me as soon as possible, it would be preferable if you could telephone me to avoid any delay. If you feel this letter does not accurately reflect your complaint, please contact me by 13 October 2010. We have accepted these complaints on the basis that they have not been the subject of legal proceedings or an Ombudsman’s investigation. If this is not the case, you must tell me. Likewise, if you decide to take this action during our investigation, please notify us.


If I do not hear from you by 13 October 2010, I will assume your complaint has been accurately defined, and your complaint will be passed to the Initial Action Team.


Please note that we are currently experiencing a high volume of complaints, and I hope you will understand that we deal with complaints in the order that we receive them to ensure that we provide a consistent level of service.


Your complaint is currently held in a queue, and as soon as a Resolution Officer is available to start the examination of your complaint, he or she will contact you direct to discuss your complaint, and determine the way forward. You will be given the opportunity, if necessary, to provide this office with any further information or evidence in relation to your complaint.


You will not hear from this office until your case has been allocated to a Resolution Officer, but please be assured that your complaint will be dealt with as soon as possible.




Yours sincerely






Martin Bruce


Gateway Officer


Independent Case Examiner's Office


Tel 0151 801 8824


Fax No 0151 801 8806



**********************************************************************

This document is strictly confidential and is intended only for use by the addressee.
If you are not the intended recipient, any disclosure, copying, distribution or other
action taken in reliance of the information contained in this e-mail is strictly prohibited.
Any views expressed by the sender of this message are not necessarily those of the Department
for Work and Pensions.
If you have received this transmission in error, please use the reply function to tell us
and then permanently delete what you have received.
This email was scanned for viruses by the Department for Work and Pensions' anti-virus services and on leaving the Department was found to be virus free.
Please note: Incoming and outgoing e-mail messages are routinely monitored for compliance
with our policy on the use of electronic communications.
**********************************************************************









Nå ringte jeg Benefit Delivery Centre

Jeg var på Sencia nå nemlig, og der sa de, at jeg måtte ringe dem.

Jeg har en personlig assistent der, som heter Barry.

Og det virker som et greit opplegg.

Jeg lot han få begge versjonene av CV-en min, (både JET CV-en, og den jeg har laget selv), og jeg skal tilbake dit på tirsdag, kl. 16, for å diskutere en bedre CV, (for ingen av CV-ene er så utrolig bra, egentlig).

Også ringte jeg Benefit Delivery Centre, på 0845 608 8629, for han Barry, hos Sencia, han anbefalte meg dette da.

Så sånn var det.

Og de sier at de skal ringe meg tilbake før klokken 16.20.

(En som het Alan vel, sa dette).

Og da skulle jeg få pengene for 27.8 til 23.9 i en utbetaling, visstnok.

Som kanskje skulle klare å komme inn på RBS-kontoen min, idag.

Vi får se.

For han Alan, sa at min klage, på 'the sanction', hadde blitt 'over-turned', i min favør(!).

(Det samme som de sa, på the Jobcentre, i forrige uke).

Ikke dårlig.

Men jeg skjønner ikke hvorfor, at de ikke sendte den som vanlig, den betalingen, fra 10.9 til 23.9.

Som jeg var på 'sign on'-møte for, på torsdag.

Det var spesielt.

Men men.

Bare noe jeg tenkte på.

Jeg spurte også Sencia om de kunne betale for Web-design kurs.

Som JET ikke svarer om nå.

For på 'induction'-møtet, hos Sencia, i forrige uke, så sa de det, at de også sponser kurs.

Men Barry, han sa idag, at de kun sponser kurs, som er sånn, at man får en på forhånd bestemt jobb, når man har tatt kurset.

Så sånn er det.

Jeg spurte også om en 'statement' fra Naric, som sier at jeg har tilsvarende en Bachelor-grad, i IT.

Om de kunne betale for det.

Eller jeg bare nevnte det.

Jeg sa at vi kunne prate mer om det, på møtet der, neste uke.

Så sånn var det.

Så vi får se hva som skjer.

Vi får se.

Mvh.

Erik Ribsskog

torsdag 23. september 2010

I dag var jeg på møte på the Jobcentre, og de sa at min 'appeal', ble tatt til følge, og at jeg får pengene likevel, for de to ukene jeg ble trukket

img040

PS.

Nå hadde jeg noen få penger, for det var en gang, tidligere i sommer, som han George, hos husverten, surra med å hente leia.

Så jeg kommer meg gjennom disse to ukene, som jeg ikke har fått penger for da.

Men men, det er bare såvidt, men.

Men men.

Men det som skjedde i dag da.

Det var at etter at jeg skrev om oppveksten min, i Vestmarka, i Larvik, osv., på bloggen, tidligere idag.

Så måtte jeg på møte, på the Jobcentre.

Og da var det bare et vanlig 'sign on'-møte, som det var snakk om.

Hvor man skal forklare hva man har gjort, de to siste ukene.

Men, det skjedde ikke i dag.

Neida.

Mr. Winther, som er Jobcentre-manager.

Han skulle ha et eget møte, om en klage, som jeg sendte for 2-3 uker siden da.

Og de som har fulgt med på bloggen, de vet det, at jeg har sendt mange e-poster, mm., og har hatt klage på JET osv., siden den tid.

Så jeg huska jo ikke noe, av hva det stod i den klagen.

Men Mr. Winther begynte å klage på meg.

Og skulle ha det til, at det var jeg som var problemet.

Siden jeg klaget så mye.

For det var ingen andre, som klagde så mye som meg.

Jeg sa det, at vi burde diskutere sak og ikke person.

Og at han ikke bare burde skylde alt på meg, og feie problemene under teppet.

Men jeg forklarte også det, at det var ikke så mye jeg kunne bidra med.

For jeg hadde ikke den klagen, fremst i bevisstheten.

For jeg hadde bare gått dit, for å ha et vanlig 'sign on'-møte.

Og så kommer plutselig Mr. Winther, og skal ha klage-behandlings møte.

Da bare sa jeg det, at jeg trengte tid til å forberede meg.

(Det var om den klagen jeg sendte, som var indeksert, og det var snakk om 16 klager.

Jeg skal se om jeg finner en link til den.

Vi får se).

Så jeg sa det, at jeg kunne komme tilbake i morgen.

For det var bare bortkastet tid, å diskutere den klagen, uten at jeg hadde fått tid til å forberede meg.

For jeg hadde ikke fått noe beskjed, fra Mr. Winther, om at han skulle diskutere den klagen med meg, idag.

Så derfor sa jeg det, at jeg kunne komme tilbake dit i morgen.

Og da spurte Mr. Winther om jeg kunne være der klokken ti.

Og det sa jeg var greit.

Så jeg får printe ut den klagen, og se over den.

Så får vi se hvordan det møtet går, i morgen.

Vi får se.

Mvh.

Erik Ribsskog

PS 2.

Her er en link, til den nevnte indekserte klagen, (med 16 klager):

http://johncons-mirror.blogspot.com/2010/09/jeg-sendte-en-klage-pa-jobcentre-med.html

PS 3.

Det blir forresten bra, hvis jeg får de pengene likevel, som jeg ikke fikk, forrige tirsdag.

For jeg tenkte jeg skulle kjøpe meg noen nye t-skjorter og gensere osv.

Siden det snart begynner å bli vinter.

Og siden noen av t-skjortene mine er såpass gamle nå, og lodne, eller hva man skal kalle det, av å ha blitt vasket mange ganger.

Så det hadde vært digg, å fått kjøpt noen nye klær.

Så vi får se om det går ann.

Vi får se.

Og kanskje et digital-kamera, for å få bedre bilder til bloggen, eventuelt.

Vi får se.

Jeg tørr ikke å love noe.

Bare noe jeg tenkte på.

Jeg trenger en ny vifteovn og, for begge de gamle streika plutselig.

Men jeg har en sånn olje-ovn, eller hva det heter.

En sånn radiator, eller hva det heter.

Kanskje jeg kan bruke den istedet.

Jeg får se an hvor mye strøm den ovnen bruker.

Vi får se hva som skjer.

Vi får se.

mandag 6. september 2010

Jeg sendte en klage på the Jobcentre, (med kopi til den norske ambassaden i London, FN og CCCS)




Gmail - Complaint about the Jobcentre, Williamson Sq./Fwd: Problems with the Employment-zone meeting/Fwd: New review-meeting?










Gmail


Erik Ribsskog
<eribsskog@gmail.com>




Complaint about the Jobcentre, Williamson Sq./Fwd: Problems with the Employment-zone meeting/Fwd: New review-meeting?











Erik Ribsskog
<eribsskog@gmail.com>



Mon, Sep 6, 2010 at 8:32 PM




To:
Contact-Us@jobcentreplus.gsi.gov.uk


Cc:
Sommerstad Gunn Karin <Gunn.Karin.Engeland.Sommerstad@mfa.no>


Bcc:
InfoDesk@ohchr.org, contactus@cccs.co.uk






Hi,

regarding this complaint, I have to explain what happened, at the Jobcentre, last Thursday.

I've been unemployed now, for two years here in the UK, and it has never happened anything similar, with me, earlier.


I went on the meeting, with Jenny there, and gave her a form, where I've written all the things I've done, to find work, since the last 'sign on'-meeting.

I also gave her two vacancy-files, from the Jobcentre-machine.


Then, Jenny pointet at the screen, and she said I had a sanction, so I wouldn't get money, on Tuesday, (last week).

I thought this was very unfair, because I don't think I've done anything wrong, to do with Sencia/Employment Zones.


(Which I'm going to write an appeal about, so I won't go into detail about this here).

But I was in a daze almost, since I was a bit tired, and since I've unemployed a long time, perhaps.


I got very angry, because I need those money, to pay my bills, and to pay for food.

I'm on a shoe-string budget, that I've set up, in co-operationg, with the CCCS.

So I depend on the Jobseekers Allowance, to have money, to pay for bills and food.


So when I was told, I wouldn't get the money, for two weeks, then I got very mad, and it was like my whole world fell apart.

Since I almost have no money.

And I have hard fought payment-plans, with creditors, that I know I can lose, (and get taken to court about), if I don't pay those bills.


So I thought this sanction was very disrespectful, and I don't think a thing like this, could ever have happened, in Norway, that people get punished like that, in a way, so that one risk running out of food.


This was very low-ly, I think.

So I got angy.

And on top of this, Jenny there, said I could write about my feelings, in an appeal.

But I thought that was just a provocation, to ridicule and harass me.


Because I would have wanted to write about facts, and write my thoughts and opinions.

But I wouldn't just write about my feelings.

That wouldn't have made any sense, to just write 'I want my money because I'm sad/angry'.


So I think I was very ridiculed, by Jenny there.

And each time I go to that Jobcentre, I have to write a new complaint, because they really mess with me there.

(Some mobsters or some mafia, or something).


Like I think you know, since I've sent you a large number of e-mails, about this, in the last months.

I thought I was so unfairly threated, so I lost my temper, (like the police said).


Or rather, I thought I had to protest, for being threated, in a way like this.

So while Jenny went to find the appeal-form.

I got up from my chair, and went further into the corner, of the Jobcentre there, on the First floor, and wondered how I could protest.


I thought, maybe I should throw Jennys computer out the window.

But I decided that that would have been a bit much.

So I decided not to do that.

But I was very angry.


(I don't think I've ever been this angry before.

Only if someone steal from me, then I sometimes get angry, if I'm tired etc.

But this isn't very often.

I'm 40 years old, and this has happened a couple of time only.


And the last time, was in the 90's, I think, when someone stole some orange-juice from me, in Oslo, and the house was full of people my sister had let in to our house, (Ungbo), then I got angry, and kicked a football, in the wall.


But, there wasn't a football at the Jobcentre, but I kicked a litter bin there.

Just to protest and get out my aggression.

It fell over and made a plump noise, and I saw that it had some documents inside it.


Then, I had got to protest and got my aggression out.

So then I was calm and quiet and fine.

But then, someone screamed at me.

A jobcentre-woman.

'Go out of this office now'.


Even if I was calm and quiet, I was just walking back to my chair.

Then I just tryed to get my files with me, from Jennys desk.

Before the screaming woman and a man, attacked me, I think I have to say.


They went so close behind me, (while they screamed at me, to get out), that when I tried to put my Attendance arrangement booklet, (that had been lying on Jennys desk), in my back-pocket, while I walked towards the exit-door, then my elbow thouched the blond job-centre woman, in her 40's, I think, 'tits', since she walked so close behind me.


And also a man walked this close to me.

So I think I have to say, that I was throuwn out of there, even if I was calm and quiet, and just wanted to protest.

They screamed at me several times, that they would call the Police, and that the Police would contact me, etc.


So I think this was a punishment, for my protest, that I was throwed out, and screamed at.

So I think I've already been punished, by the Jobcentre-staff for my protest there.


This was just to explain what happend, at the Jobcenter, on 26/8.

Now to my complaint.

Today I was at the Jobcentre, again, after receiving a letter, from the Jobcentre-manager, (for Williamson Sq. Jobcentre, Liverpool), telling me to come to the Jobcentre, today, at 9.30, for an extra meeting there.


I'll index the comlaints, since there are a lot.

1.

I was thrown out of the Jobcentre, Williamson Sq., on 26/8, even if I was calm and quiet, and was no threat.


I just wanted to protest.

But after that, I was fine, calm and quiet.

Still I was thrown out, and screamed at, many times.

So I think I was a bit harassed then.


Just to also explain about this.


2.

The Jobcentre-manager, tell me I distroyed a fan.

But I didn't see any fan.


And I think I would have heard it, if the litter-bin had fallen on a fan.

So I can't see, that the Jobcentre, has given evidence, that I distroyed the fan.

This Jobcentre, has messed with me a lot, I'd see, (see all my earlier complaints).


I suspect that this could have been a fabrication/plot, by someone at the Jobcentre.

And I'm not convinced, that I did this.

So therefore I don't think I've really distroyed anything there, and I think it's un-fair that I have to pay for repair-work, on a fan.


This was probably a fan, that didn't work from before, and therefore was put away in the corner, close to the litter-bin there.

So I think you should tell Mr. Winter, the Jobcentre-manager, that he has to give me evidence on, that I have distroyed a fan there, before I have to pay for any damage.


Because this with the fan, was a big surprise, for me, when I read the letter, from Mr. Winter, last week.

My senses are quite good.

So I think I would have seen or heard it, if a fan had been damaged, in connection with my protest there.


So I'm not convinced, that this was my fault, and I haven't got much money, and I don't want to pay £50, for a fan, that I'm not convinced that I've damaged.

Like I told the Police, I didn't see any fan.


And then the Police desribed it, as an 'accident'.

And then I'm not sure, if I should.

I'm not sure if it was an accident, I think it could have been a fabrication, just to cause me problems, by some 'mafia', since I've overheard, in 2003, that I'm being followed, by the 'mafia', (who ever which mafia they meant).


And I have relatives in Norway, in the Order of St. John, whom I suspect, that also mess with me, through that crusader-organisation.


3.

I was harassed by Jenny there.


She told me to write my 'feelings', on a form.

(On the sign-on meeting there, on 26/8).

But that form, is ment to be written 'thoughts' on.


So to describe my thoughts, as only 'feelings', that I think is to ridicule me, and to harass me.

So this was the last drop, from that Jobcentre.

They are horrible there, I think.


That's why I protested.

I wanted to escalate this complaint, from the Jobcentre-manager, Mr. Winter, who said today, he wouldn't go on with that complaint, in the meeting today.

But I think I can't accept being threated as degrading, as that, so I wanted to please escalate, that complaint.



4.

I have been informed, by the Jobcentre, (by Jenny and Mr. Rimmer, at the Jobcentre Birkenhead), that I wouldn't get my Jobseekers Allowance, on 31/8.


Yet, I got it anyway.

(I thought that maybe the Jobcentre had understood, that they had made a bad desition or mistake.

And therefore let me have the money, anyway).


And now, Mr. Winter tells me, that now I'll lose the next payment, on 14/9 in stead.

So now, I've lost even more control, on my economy, since the Jobcentre change the sanction-date, all the time.


I think you shouldn't sanction me now, since you have 'messed' with the sanction-date.

And then, a sanction, would be even more unfair, against me, since this now has messed my economy, more up.


How am I supposed to keep track on my economy, when you change dates like this, all the time, more or less.

I think this is just silly.

I think you should stop 'messing' with my Jobseekers Allowance, and don't have a sanction at all, since you've messed with the dates, and completely ruined, more or less, my last weeks.



5.

I'm also on a shoe-string budget, in co-operation, with the CCCS.

And my budget can't take sanctions on my job-seekers allowance, for two weeks.


I don't think it's healty to e.g. only eat rice og purridge, for two weeks.

What if this makes me lose my phone or electricity etc.

I live in my own flat, so you distroy a lot for me.


I isn't like I'm a teenager, who lives with his parents.

Then I could perhaps have understood a sanction like that.

But this is just ridicules I think, and iresponsible, I think, by the Jobcenter, to distroy peoples lives and mess with their economy, in a way like this.


So I hope you can please stop this mentioned sanction.

And please don't this again.

I don't think this is like a funny practical joke, or something like this.


I think the Jobcentre, show a lack of understanding, regarding how adult people are dependant on their regular income/allowance, (that they rely on), to be able to have control of their lives.

How can you expect people to keep control, and get their lifes sorted, in a way, that makes them able/fit for contributing, to society, when you mess with them like this?


This is just cruel/evin/silly, by the Jobcentre, I think.

So this I wanted to please complain about.


6.

The letter from Mr. Rimmer, (the Jobcentre, Birkenhead), was sent, on 27/8, informing me about the mentioned sanction.


Yet, I was told about this, on 26/8, by Jenny, at the Jobcentre, Williamsson Sq.

That's why I lost my temper, since she said this, like lightning from clear sky, (like we say in Norway).


Why wasn't the letter from Mr. Rimmer, sent to me, before the meeting with Jenny, on 27/8.

I think this was a bit stupid almost, I think I have to say.

Like I told Mr. Winter, in the meeting today.


If I'd got the letter from Mr. Rimmer, before the sign-on meeting, last Thursday.

Then I would have just maybe hit the wall, at home, in anger, after un-fairly, (I think I have to say), losing my Jobseekers Allowance.


Why do you tell people about sanction-desitions face-to-face, rathing than sending a letter.

Wouldn't it be better to send the letter about this, before the face-to-face sign-on meeting?


I think that would have been better, so I wanted to please complain about this, as well.


7.

Mr. Winter, today had four meetings set up for me, at the Jobcentre, in a row.


First a security-meeting, (held by himself).

Then a police-meeting, (where Mr. Winter also was present).

Then a sign-on meeting, (by a young man in his 20's, I think. Mr Winter wasn't present in this meeting. This was a meeting to replace the meeting, on Thursday 26/8, which really finished then, since I had signed on and all, I just didn't get the appeal-leaflet).


And then a final summarisation-meeting, by Mr. winter.

I think this is to many meetings, on a row.

I didn't have time, to prepare, for the Police-meeting.


And in the sign-on meeting, I didn't get to exlain, that I had really signed on, last Thursday.

Because I was really over-run, (or what it's called), with all these meeting, I think.


I think I should only go to one Jobcentre-meeting, at a time.

And not on three or four, like Mr. Winter arranged for me, today.

Because then it's hard to stay on top, through all these meetings.


And then I can get tired, and forget to make points, that would have helped my side/case, etc.

So I wanted to please complain about.


8.


Mr. Winter, didn't tell me, in advance, that the Police would meet with me, today, at the Jobcentre.

When I was thrown out, last Thursday, they screamed at me, that the Police would visit me, at my address.


Williamsson Sq. Jobcentre, isn't my address.

I didn't have the chance to prepare for this.

And Mr. Winter, was present in this meeting.

Which I think, was really between me, and the Police.


Why didn't the Police go to my address, if they wanted to speak with me?

I have an IPCC-case, against the Merseyside police, (to do with an employment-case, against Arvato, etc), and I thought I recognised Mr. O'Brian, from that complaint(?).


Why are the Police and the Jobcentre, having secret Police-meetings at the Williamsson Sq. Jobcentre.

I find it hard to trust Mr. Winter after this surprise.

Why didn't he prepare me for that the police would be there.


Mr. Winter told me, after the security-meeting, to prepare for a sign-on meeting.

And suddently, to Police-officers, in white shirts and black wests, shows up, to speak with me.

Then I have to go upstairs, with Mr. Winter in front, and the two Police-officers behind.


In front of all the people at the Jobcentre.

I thought this was embarrasing.

Just because I wanted to protest, doesn't make me a criminal.

Is there a secret police, in the UK, I'm wondering.


Shouldn't there be opennes, in society.

Why wasn't I told that the Police would be present, in today's meeting.

This I want to please complain about.



9.

Mr.Winter said I had been using violence there.

But, I don't think one can call kicking a litter-bin over, (as a protest), for violence.


Violence, as far as I understand it, is if you kick og hit a person or an animal.

So I can't say I've done violence.

Just protest, I'd call it.


I don't think I was violent there, since a plastic wheelie litter-bin, doesn't get damaged by a kick like that.

So this was very unfair I think.

So this I wanted to please complain about.



10.

I remember that I signed on, (in the meeting with Jenny), on 26/8.

Why did I have to sign on, for the two weeks commencing 26/8 again today?


This makes no sense.

How could you lose that form, that I signed on, on 26/8.

This I wanted to please complain about.


11.


In the meeting today, I was writing down notes.

But the Police, (the officer in his 20's, I think, with brown eyes. (he ordered me to look in his eyes, that's why I remember)), ordered me, not to write notes.


Is this civil?

Are the Police at war?

This was very out of line I think.

What has this go to, with civilised behaviour, to order people not to write notes, in a meeting, with the Police.


What was it that the Police wanted to cover up.

Why do the Merseyside Police act like we are living in a police/fascist-state?

Is there a war I don't know about?


This I wanted to please complain about.


12.

The Police, (the officer in his 20's, I think, with brown eyes), in todays meeting, threatened my, that they would arrest me.


If I escalated the complaint, against Jenny there.

How can the Police mix cases like this?

This seems corrupt and dirty to me.

Are they allowed to make threats?

I don't think so.


So this I want to please complain about.


13.

The police accused me of 'Criminal damage' on a fan there, at the Jobcentre.

But, I haven't even touched a fan there.


He then changed it to 'accident'.

But I think something is wrong, how can he accuse me of this, when I haven't done it.

Someone must have lied there.


At worst it was an accident.

Then how could he get it to 'criminal damage'.

Someone must have lied at the Jobcentre, I reackon.

So this I please want to complain about.



14.

The Police didn't interduce themselves, to me, in today's meeting.

This I think, isn't good behaviour.

So this I wanted to please complain about.



15.

After the sign-on meeting, on 26/8, when I kicked the litter-bin, as a protest.

Then I sent two e-mails, to this e-mail address.


One with an explanation, and an update later, where I apologised.

Mr. Winter hadn't received the e-mail where I apologised, (he told me in the security-part of the meeting, today).

I also remember, from a meeting with the former Jobcentre Manager, Mrs. Hart, that she also didn't get e-mails sent to her, from you at the Contact-us department, I think it was.


So this I wanted to please complain about, that your system for giving your managers e-mails, doesn't seem to work, at the Jobcentre, Williamson Sq.

So this I wanted to please complain about.



16.

In the letter, from Mr. Brimmer, (from the Jobcentre, Birkenhead), from 27/8.

It says something that doesn't make any sense, really.


It first says, (to do with the mentioned sanction):

'We can't pay you Jobseekers Allowance from 27 August 2010'.

Adn then:

'We can't pay you Jobseekers Allowance from 10 September 2010'.


This I don't think makes any sense at all.

Why have you written two different dates?

This I please wanted to compain about, that looks confusing.

Why do you want to confuse your clients.


This I want to please complain about.


I send a copy of this e-mail, to the Norwegian Embassy, (since they are involved in the Arvato-case, which I've mentioned), to the UN, (since the IPCC and other British Government, don't answer my correspondance, and don't accept me as a refugee, after I've run to the UK, after I overheard, in Oslo that I was followed by "the mafia'n", and after I was attemped killed, in Kvelde, near Larvik, in 2005, and then went here to Liverpool, and has stayed here since), also I send a copy to the CCCS, since I have co-operated, and gotten a lot of advice, from them, with setting up a budget, that I can live with, while I'm unemployed.


So I guess you can't answer the complaints about the Police, at the Jobcentre.

So please just ignore the complaints about Police-officers.

Those are really for IPCC, but they don't reply to my correspondence, so those complaints are really to the UN.


I just write them here, since the Police was at the meeting at the Jobcentre.

So they fit in, in this complaint, I think, due to this.

To get the whole picture and better overview.


But please just ignore answering the compaints about the Police, that you at the Jobcentre, really can't answer, since you don't control the Police.

This I understand, I just thought those complaints, belonged in this complained, since the Police and the Jobcentre, where so closely 'knitted', at least from my point of view, in this case, to do with my protest at the Jobcentre.


Again, I apologise, that I kicked the litter-bin.

I'm not going to that again.

But I think that Jobcentre threat me in a horrible way, unfortunatly.

I hope you have the chance to look at this complaint.


And I hope you don't think I'm inpolite, since I complain so much.

I really hope I wouldn't have to write complaints like this.

So I'm sorry that I have to.


Hope this is alright!

Yours sincerely,

Erik Ribsskog


---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Thu, Jul 1, 2010 at 1:57 PM
Subject: Problems with the Employment-zone meeting/Fwd: New review-meeting?
To: CONTACT-US@dwp.gsi.gov.uk


Hi,


now I was at Sencia, in Pall Mall, for the Employment-zone meeting, at 1.30 pm.

The only problem was, that while I tried to get the calling to work, in that building, in Pall Mall 30-32, then someone told me, that they've moved, to Hanover St.


Then I called Sencia, on 0151 236 1204.

And they told me, that the inductions would start in 5 minuttes, and that it would probably take me 10-15 minuttes, to get to their new address.


So Sencia told me to contact the Jobcentre, and get a new appointment.

So that's why I'm sending this e-mail.

And to complain about that your Employment-zone information-pack litterature, should be up to date.


I remember telling Mrs. Smart, at Jobcentre, Williamsson Sq., that I chose Sencia, among other things, that they were close to my address, (in Leather Lane).

So I wasn't given the information about the new Sencia-address, by Mrs. Smart eighter.


So this is a new complaint in the long line of complaints, that I've had to send about Williamson Sq. Jobcentre.

Can you please explain how you can not have up to date litterature, in you information-packs, about Employment-zones, after you didn't give me the right information at first eighter, (like I've also complained about, to this e-mail address, on 20/5).


Regards,

Erik Ribsskog


---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Thu, Jul 1, 2010 at 11:22 AM
Subject: New review-meeting?
To: CONTACT-US@dwp.gsi.gov.uk


Hi,

almost a year ago, I received my university-level degree in IT, from my 'home-university', Oslo University College.


And I've mentioned this, from time to time, in sign-on meetings, at the job-centre, (Williamson Sq.).


But, I was wondering.

Should one have a new review-meeting, if one get a new university-level degree, (and a new jobseekers-agreement).

Also, I was wondering.


I have the internet at home.

Do I still have to use the machines at the Jobcentre, for the job-search?

(I think it's better to do at home, because then there's less noise, etc.).


I haven't got a regular contact-person, at the Jobcentre, so I thought I could try to send an e-mail about this.

Thank you very much for any help in advance!

Yours Sincerely,


Erik Ribsskog











torsdag 12. august 2010

Nå var jeg på 'sign on'-møte på the Jobcentre

Jeg tok opp det, som hun Clare hos the Jobcentre, prata om på det forrige 'sign on'-møtet, for fjorten dager siden.

Om jeg ønsket å forrandre noe, på 'the Jobseekers Agreement'.

Og det så jeg jo på hjemme, i forrige uke, som jeg skrev om i denne bloggposten:

http://johncons-mirror.blogspot.com/2010/08/pa-jobcentre-i-england-sa-har-de-noe.html

Og resultatet ble bra, vil jeg si.

Det ble vel akkurat sånn som jeg ville ha det, (mer eller mindre).

(Jeg måtte forklare litt da, at jeg syntes det var litt dumt med 'Call centre'.

Siden jeg er fra Norge og ikke prater helt perfekt engelsk.

Da er det kanskje dumt å ha en jobb, hvor man må sitte å prate engelsk hele dagen, tenkte jeg.

Sånne ting.

Men men.

Og hun Clare spurte også om jeg hadde jobbet med Web Design, og da forklarte jeg at jeg har mitt eget nettsted, (http://www.johncons.org/), som jeg har designet selv, fra scratch.

Så jeg fikk det som jeg ville, til slutt, ihvertfall.

Men men).

PS.

Her kan man se hvordan den nye Jobseekers Agreement ble:

img216

img217

PS 2.

Og her er en jobb jeg fant selv, før møtet, på en sånn maskin, som de har hos the Jobcentre:

img219

PS 3.

Og her er en jobb, som hun Clare fant til meg, under møtet idag:

img218

PS 4.

Hun Clare, hun sier også, at man må ha jobbet som IT Manager, fra før, for å få jobb som IT Manager.

Det sa hun på møtet idag.

Men det blir mer sånn da, at hva kom først, høna eller egget, synes jeg.

Man må jo få den første IT Manager-jobben et sted også.

Sånn som det er nå, (på møtet idag, og for to uker siden), så finner hun Clare, kun assisterende butikksjef-jobber til meg, når hun skal hjelpe, eller 'hjelpe'.

Forrige gang, så var det assisterende butikksjef i gullsmed-butikk.

Og idag, så var det assisterende butikksjef, i skobutikk.

Men da synes jeg, at hun nesten ignorerer, at jeg har studert data, i fire år.

(Eller egentlig fire og et halvt år, hvis man tar med tiden jeg studerte ved the University of Sunderland.

Selv om det ikke var så vellykket, grunnet mye krøll med Lånekassa og HiO IU, som først nektet å godkjenne fagene mine, osv).

Men man kan jo se det, (i det første PS-et ovenfor, i the Jobseekers Agreement der), at hun Clare, hun klarer ikke å skrive 'IT' engang.

Hun skriver 'It'.

Så jeg lurer på om hun er den riktige rådgiveren for meg.

Jeg skulle gjerne hatt en rådgiver, som kunne sett hvilke ferdigheter jeg har i data, og finne jobber til meg, på bakgrunn av det.

Men hun Clare, hun tenker visst bare på erfaring.

Men jeg mener, at man kan søke jobber, med bakgrunn i utdannelse også.

Så det skal jeg ta opp neste gang, at jeg synes det virker som at hun litt ignorerer utdannelsen min.

Og det er fire år på universitetsnivå.

Så at det skal sitte en Jobcentre-medarbeider, å ignorere de fire årene.

(Enda jeg har vist henne graden min, flere ganger).

Det synes jeg blir litt dumt nesten.

Men men.

Bare noe jeg tenkte på.

Så vi får se hva som skjer.

Vi får se.

Mvh.

Erik Ribsskog

PS 5.

Og jeg nevnte også for hun Clare, at jeg hadde drevet med mye annet forskjellig.

Sånn at det ble litt dumt, med the Jobseekers Agreement.

På den måten, at jeg ikke fikk plass til alt jeg kunne søke jobber innen, på den avtalen.

Jeg begynte å nevne, at jeg har gått tre år, på handel og kontor, og derfor kunne ha jobbet som kontormedarbeider.

Og at jeg har jobbet, som butikksjef, hvor HR, var del av jobben, (såvidt jeg kan skjønne det ihvertfall, selv om vi ikke brukte utrykket HR, i Rimi).

Og derfor kan søke på jobber som HR Assistant, etc.

Og da avbrøt hun Clare meg.

Og sa at jeg kunne søke på mange forskjellige jobber.

Men det var bare plass til tre typer jobber, på the Jobseekers Agreement.

Så det er ikke så firkanta, at man bare kan søke på de jobbene, som står på the Jobseekers Agreement.

Så sånn er det.

Bare noe jeg kom på.

Så vi får se hva som skjer.

Vi får se.

PS 6.

Jeg skrev til the University of Sunderland Alumni Association, om det her:




Gmail - Update/Fwd: Employment-case and more










Gmail


Erik Ribsskog
<eribsskog@gmail.com>




Update/Fwd: Employment-case and more











Erik Ribsskog
<eribsskog@gmail.com>



Thu, Aug 12, 2010 at 2:05 PM




To:
alumni@sunderland.ac.uk






Hi,

I'm sending an update, after a meeting I had on the Jobcentre, Williamsson Sq., in Liverpool, today.

Because I think that the Jobcentre ignores my IT-education.

(Four years at University-level in Norway, plus the months I studied at the University of Sunderland).


The Jobcentre says that I would have had to have work-experience as an IT Manager, to apply for jobs as an IT Manager.

But I think that's a bit strange.

Then it's like my years studying are wasted.


I studied in Sunderland, from September 2004 to February 2005, (I had to interrupt my studies, due to problems with my home university, Oslo University College, and Lånekassa, (the Study-loan bank in Norway), which made me lose focus, so I was very delayed with my studies, and found out, that the smartest thing would be to abort that study-year, especially since the university wanted to move me to another flat in the Forge as well, when some of the other students went back to their home-countries, then I would have more delayed jet, due to having to get to know new flat-mates etc. Since I was a lot delayed from before. So then I rather tried to find a job, before my money ran out).


So it's more than three years since I studied in Sunderland.

But I only graduated from my Home University, last year.

Do you think it's ok, if I ask the University for career-adivce then?


Since I think the Jobcentre lacks a bit competence in IT, to asses my skills, and help give me advice on what type of IT-jobs, to apply for.

(Because they don't even know how to write 'IT', they write 'It').


And they just want to have me working in a jewelers-shop, as an assisting manager, or in a shoe-shop, as an assisting manager.

And then I think, that my four and a half years of IT/Information Manager/Computing-studies are wasted.


And I've also been working ten years as a manager, in retail, in one of Norway's biggest companies, Rimi/ICA.

So I think that I also have valuable management/organisation and business-skills.


(I've also gone to business-school, at Upper Secondary-level, and have a National Diploma in Marketing, and also Information Management and Basis Commerce and Office work).

And the first University College I studied at in Norway, NHI, (now NITH); they also had a lot of business-modules, like Marketing, Economy and Management.


So I think could have a top-job, or director job even now.

But still the Jobcentre want's to put me in a shoe-shop, as a supervisor there.

But then I don't think I get to use my experience and qualifications.


But I'm not an expert on job-seeking and career-'stuff'.

So I'm trying to find someone who could help me with this.

Do you think it's ok for me, to contact the University's Career adivce-departement, even if it's a bit more than three years since I studied in Sunderland.


(But I was at Study Abroad, and graduated from my Home University, last year).

Sorry if I'm sending many e-mails!

Thanks in advance for any help!

Best regards,


Erik Ribsskog


---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Mon, Aug 9, 2010 at 4:54 PM
Subject: Employment-case and more
To: alumni@sunderland.ac.uk


Hi,

thank you very much for the membership-package, that I received in the post today!


I was a student, on the third year, bachelor, Computing, in 2004/05, on study abroad.


But I had some problems, with the study-loan bank, in Norway, but I got a foundation degree, from my home university, last year.

I also have an employement-case, against Bertelsmann Arvato's Microsoft Scandinavian Product Activation, here in Liverpool:




I was wondering if you think you could please ask the Law-department, at the University, if they could please help me with my employment-case, as a pro bono-case, since I can't find any law firms, who can help me.


(I was very badly treated there, and they used illigal management methods, called reinforement there, and more, please see link).

Just something I thought about, when I received your membership-package today.


I'll also forward you a copy of my problems with the University and more, from 2005, which I've recently sent to the Students Union, at the university.

Hope this is alright, and thank you very much, for any help, in advance!


Best regards,

Erik Ribsskog









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Overhørte på Rimi Bjørndal, (jeg jobbet som butikksjef/leder i ti år, i mange forskjellige butikker), i 2003, at jeg var forfulgt av 'mafian', mm. Har etter dette ikke fått rettighetene mine, i mange saker. Blogger derfor om problemer med å få rettigheter, mm. Mine memoarer, (Min Bok 1-10), kan også finnes på johncons-blogg, (se: 'Etiketter'). Jeg blogger også om slektsforskning, (etter at min danskfødte mormor, som var etter adelige/kongelige, døde i 2009). Har også vært såvidt innom Høyre/Unge Høyre, i sin tid. Har også studert informasjonsbehandling/IT/Computing, (på NHI, HiO IU og University of Sunderland). Har også bakgrunn fra handel og kontor, (grunnkurs, økonomi med markedsføring og data). Er/var også i Heimevernet, (etter at jeg ble overført dit, etter førstegangstjeneste i infanteriet, (og en rep-øvelse i mob-hæren), i forbindelse med omorganiseringer, i Forsvaret, etter den kalde krigen). Blir også utsatt for mye nettmobbing, mm. johncons-blogg, (og mine memoarer og nettbutikk), er kjent fra TV-programmet Tweet4Tweet, i 2012, (selv om jeg måtte klage, for programmet var veldig useriøst/nedlatende, mm.).

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