Underdirektør

Innlegg: 2947
Ble medlem: 06/10/2005

Det er IKKE svinekjøtt i den Norske Pizza Grandiosa, så vet dere det......

...
Rapporter dette til en ModeratorSvar : Sitat : Topp : Bunn

26/10/2007 21:59


johncons
Lærling

Innlegg: 4
Ble medlem: 26/10/2007

Originally posted by: Professor

Det er IKKE svinekjøtt i den Norske Pizza Grandiosa, så vet dere det......



...



Ok, men hvor kom det fra, at det stod 'svinekjøtt', som en del av innholdet i Grandiosa, når jeg jobbet på Rimi Bjørndal i 2002 og 03 da?

(Jeg måtte forresten skaffe meg nytt nick, fordi passordet virket plutselig ikke på det gamle, uten at jeg har fått noe advarsel eller noe, (og jeg fikk feilmelding om at e-postadressen min ikke var i systemet, da jeg prøvde å nullstille passordet), og jeg har kontaktet Admin om dette, men jeg har ikke fått noe svar enda).

(Edit: det stemmer det, jeg forrandret e-post adressen til brukernavnet til bt epost-adressen min, fordi jeg ville ikke ha alle varslingsepostene til den vanlige e-post adressen, fordi jeg hadde noe problem med trakasserende poster fra folk som jeg hadde på ignore, men jeg synes den varslingsfunksjonen var bra å ha på 'Mitt forum' siden, for da så man klokkeslettet for når det kom nye poster, så jeg skiftet e-postadr, i profilen, fra gmail til BT epostadr. da, så da ligger sikkert den eposten fra veggavisen der, men der er det selvfølgelig noe problem med cookies osv. for tiden, så jeg får ikke lest de, så jeg får se hvordan jeg skal gjøre det med brukernavnet, men det er altså sannsynligvis jeg som har rota med det, og ikke veggavisen, så det beklager jeg at jeg skrev feil der, bare for å ta det med, siden jeg hadde skrevet noe annet over).

Redigert: 27/10/2007 kl 02:18 av johncons

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26/10/2007 22:48


johncons
Lærling

Innlegg: 4
Ble medlem: 26/10/2007

Originally posted by: mini99

Originally posted by: johncons



Originally posted by: Professor



Det er IKKE svinekjøtt i den Norske Pizza Grandiosa, så vet dere det......



...





Ok, men hvor kom det fra, at det stod 'svinekjøtt', som en del av innholdet i Grandiosa, når jeg jobbet på Rimi Bjørndal i 2002 og 03 da?



Mulig du husker feil?



Jeg hører Harald Mæles stemme i hodet mitt "og neste gang på Forviklingar..."



Du er nok mer enn naturlig interessert i Grandiosa, cons. Men dette er en underholdende tråd i aller høyeste grad!





Mvh mini99

Neida, jeg husker det helt sikkert, som jeg har forklart flere ganger tidligere i tråden.

Og når det gjelder å det siste avsnittet av innlegget ditt der, så ser det trakasserende ut for meg, så jeg må bare minne om at trakassering det er utenfor tema i tråden, så da pleier jeg å sette folk på ignore, og rapportere innlegget.

Det er min 'policy' når det gjedler innlegg som finner å være trakasserende, så den linjen vil jeg nok forsette med der.

Og dette kan også være som en generell påminnelse om min linje i forhold til personangrep/nedverdigende innlegg/trakassering, og også som en generell påminelse å holde seg til tema i tråden.

(Som da bl.a. ikke er meg som person, sånn for å prøve å forklare det litt forståelig).
Rapporter dette til en ModeratorSvar : Sitat : Topp : Bunn

26/10/2007 23:45


Professor
Underdirektør

Innlegg: 2947
Ble medlem: 06/10/2005

Originally posted by: johncons

Originally posted by: Professor



Det er IKKE svinekjøtt i den Norske Pizza Grandiosa, så vet dere det......







...







Ok, men hvor kom det fra, at det stod 'svinekjøtt', som en del av innholdet i Grandiosa, når jeg jobbet på Rimi Bjørndal i 2002 og 03 da?



(Jeg måtte forresten skaffe meg nytt nick, fordi passordet virket plutselig ikke på det gamle, uten at jeg har fått noe advarsel eller noe, (og jeg fikk feilmelding om at e-postadressen min ikke var i systemet, da jeg prøvde å nullstille passordet), og jeg har kontaktet Admin om dette, men jeg har ikke fått noe svar enda).

Du husker rett og slett feil min venn, slikt skjer innimellom

0 svin i Grandiosaen....
...
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27/10/2007 01:58


johncons
Lærling

Innlegg: 4
Ble medlem: 26/10/2007

Originally posted by: Professor

Originally posted by: johncons



Originally posted by: Professor







Det er IKKE svinekjøtt i den Norske Pizza Grandiosa, så vet dere det......















...















Ok, men hvor kom det fra, at det stod 'svinekjøtt', som en del av innholdet i Grandiosa, når jeg jobbet på Rimi Bjørndal i 2002 og 03 da?







(Jeg måtte forresten skaffe meg nytt nick, fordi passordet virket plutselig ikke på det gamle, uten at jeg har fått noe advarsel eller noe, (og jeg fikk feilmelding om at e-postadressen min ikke var i systemet, da jeg prøvde å nullstille passordet), og jeg har kontaktet Admin om dette, men jeg har ikke fått noe svar enda).



Du husker rett og slett feil min venn, slikt skjer innimellom



0 svin i Grandiosaen....

...


Det er bra det er noen som kan tenke for meg da, så slipper jeg å gjøre det selv.

Men fra spøk til alvor, eller hva man skal kalle det.

Altså, når man har jobbet i dagligvarebransjen, som butikksjef mm., da lærer man at det er kundene som butikken lever av.

Og ønsker man ikke at butikken skal miste kunder, så da tar man slike ting som service og kundebehandling alvorlig.

Ta tar man seg tid, og bruker den tiden det tar, for å hjelpe kundene.

Og dette husker jeg veldig godt, jeg spiste Grandiosa mye selv, så jeg stusset på dette.

Og det var en dame som så ut som om hun var Somalisk, kanskje i slutten av 20/begynnelsen av 30-årene.

Uten at jeg skal si det for sikkert, for der kan man bomme litt noen ganger.

Men jeg husker helt sikkert at det var Grandiosa.

Og jeg husker helt sikkert at det var svinekjøtt som kunden spurte angående.

Og da kikket jeg på pizza-esken, helt til jeg fant innholdsdeklarasjonen.

Og det er mulig det var den svenske innholdsdeklarasjonen jeg fant da.

Det stod noe slikt som Nötkjøtt (eller noe annet med kjøtt da), også stod det en parantes mener jeg det var, slik (storfe og svinekjøtt).

Det var noe sånt, akkurat hvordan det var, skal jeg ikke si helt sikkert.

Men det som er sikkert er at det stod svinekjøtt på Grandiosa-esken.

Og dette med Halal og sånn, det er det vel en del som tar ganske strengt, regner jeg med i hvertfall.

Så jeg tok ingen selvfølgelig ingen gjetting angående dette, jeg kikket selvfølgelig over esken, og sidene og vel.

Jeg tror det må ha vært på en av sidene jeg fant der det stod om innholdet.

Og der stod det faktisk skrevet svinekjøtt.

Jeg jobbet på Rimi Bjørndal mellom 96 og 98, og igjen i årene 02 og 03.

Jeg mener det var i den siste perioden jeg jobbet der, at dette skjedde, noe sånt 99% sikkert.

Men selve episoden, angående svinekjøttet, den husker jeg ganske klart, så det må jeg nesten si 100% sikkert.

Fordi det er ikke så ofte somaliske husmødre, eller kenyansk kunne hun kanskje vært og muligens, et av de landene der.

Det er så ofte man får sånne spørsmål om Grandiosa og sånn fra dem såvidt jeg kan huske, for dem spiser vel ofte ikke så vestlig mat, eller hvordan jeg skal forklare det, selv om jeg ikke skal generallisere da.

Det var ikke så ofte dem spurte om sånne ting da, såvidt jeg kan huske i hvertfall.

Og jeg stusset jo på dette selv, fordi jeg spiste jo veldig ofte, særlig på 80 og 90-tallet, så gikk det veldig mye Grandiosa, så stusset jeg jo litt på dette selv.

Fordi jeg trodde ikke det var svinekjøtt i Grandiosaen, og jeg stusset litt av at det stod svinekjøtt i innholdbeskrivelsen, i hva jeg tror nå, muligens kan ha vært den svenske innholdsbeskrivlsen, uten at jeg skal si det for sikkert, men jeg husker at jeg måtte la øya 'scanne' kartongen skikkelig nøye, før jeg klarte å finne noen innholdsbeskrivelse.

Og jeg synes det egentlig var litt snodig at den stod på litt uvant sted da, men jeg klarte ikke å finne noen annen innholdsbeskrivelse.

Men både før og senere, så tror jeg at jeg klarte å finne en annen innholdsbeskrivelse, og der stod det bare storfekjøtt.

Så jeg lurer på om det kan ha vært at dem har brukt svenske esker, nei det kan det vel ikke ha vært.

Esker beregnet for Sverige?

Eller kanskje bakparten av eskene beregnet for Sverige.

Det siste blir bare spekulasjoner, men at det stod svinekjøtt det må jeg si at jeg er 100% sikker på.

Så da får man bare tro meg eller ikke.

Det var i hvertfall ikke sånn at jeg dreiv å tulla kundeservicen osv, det lærte jeg jo ganske, særlig når man har jobbet som butikksjef, så husker man det at hvor viktig bare noen få kunder er, for om omsetningen skal øke eller minske.

Å miste 10 eller 20 faste kunder f.eks., det høres kanskje ikke så mye ut, men hvis butikken har 500 kunder hver dag da, så kan det være mye av forskjellen på om butikken skal få bra eller dårlig resultater i sammenligning med de andre butikkene det.

Så det tok jeg såpass seriøst, at jeg vil påstå at jeg husker nok det riktig ja, for dette er også en episode som har dukket opp i bevistheten fra tid til annen, etter dette, i forbindelse med Grandiosa og inneholdet i mat osv. da.

Siden jeg fra før ikke hadde sett at det stod at det var svinekjøtt i Grandiosaen, enda jeg pleide å spise det nesten hver dag i perioder før og mens jeg studerte og også etter at jeg var i militæret og rundt den tiden.

Så må nesten si å være spesielt i innholde i Grandiosa pga. disse tingene, så det tror jeg neppe at jeg har husket feil om dessverre.

Så da tror jeg nesten vi får være uenige om jeg husker rett eller ikke.

Man skulle vel kanskje mistenke at jeg er mest kvalifisert til å vite om jeg selv husker riktig eller ikke.

Jeg påstår vel ikke om hva du husker eller ikke, gjør jeg vel, bare for å ta et eksempel.

Altså det er vel ikke så lett å vite hvordan hukommelsen min er, ettersom det nettopp er min hukommelse og ikke din mener jeg.

Ikke at jeg sier at det er noe galt med din hukommelse.

Det er nettopp det som er poenget, det aner jeg ingenting om, og jeg vil også nesten regne med at du ikke vet så mye om min hukommelse.

Så det synes jeg var litt spesielt, at du skulle begynne å vite om jeg husket riktig eller ikke.

Men da slipper i allefall folk å tenke selv da, hvis andre kan tenke for dem.

Eller mener du at man ikke kan stole på det jeg sier, er det sånn man skal tolke det du skriver?

Da synes jeg det er litt over kanten av uhøflig, så jeg synes det går litt over streken.

Selv om du er høflig og kaller meg venn, så er blir jo det et overfladisk vennskap som har som meddebattanter på et debattforum, så det blir vel ikke som om du kjenner meg som en venn personlig, og dermed vet hvor god hukommelse jeg har.

Men jeg skal prøve å avslutte nå, men jeg likte ikke helt den måten du debatterte på der, den synes jeg var litt nedlatende, så den posten skal rapportere, og behandle i forhold til policyen jeg nevnte over.

Så skal jeg se om jeg får spist noe mat her, og det er ikke Grandiosa, for det har jeg ikke klart å finne i England enda, men det er mulig det hadde blitt en salgssuksess.

Problems with message-board
31 October 2007
11:17

Subject Problems with message-board
From Erik Ribsskog

To 'England.moderators@bbc.co.uk'
Sent 31 October 2007 11:11
Attachments

Hi,

I've been having some problems with the BBC message-board lately.

I've been trying to post a post about some problems at the local CAB.

But the message-board programme just shows an error message,
like this: 'Please choose the region in which you want your message to appear.'.

But the web-application wont let me choose a region.

The region field is empty.

I'll try to take scree-shot of the screen:



(I’m also going to attach a copy of the screen-shot, in case it easier for you to view the
screenshot-copy as an enclosure.)

I’ve tried to use both Internet Explorer and Firefox, to post the message, but I’m getting the
same problem with both programs.

I’ve been trying to post this message for about three days now, but I haven’t managed to
get it posted on the message board yet, due to the mentioned problem.

Here is the post, by the way, in case it has occured some problems with the post moderated
moderation system on the message board, (like I have experienced with your message board
earlier):

‘Lies and 'set ups' at the Liverpool Central CAB.


I've just sent an appeal to the Liverpool Central CAB, regarding the investigation of a complaint, that I sent the CAB Complaints and Policy Officer in May.

When I received the answer to my complaint, a few weeks ago, i discovered, that the CAB General Unit Coordinator, had been lying in the answer to the complaint.

And it also seems that the Liverpool Central CAB, is envolved in 'set ups' in which they put very young girls in the stair-case area outside of their offices, in the State House, (which is an office-building).

And then they keep the lights off in the pulic areas of their offices, while the members of the public are kept waiting in the dark, for about 5-10 minutes, before most of the meeting is also being kept in the dark. (In about twilight-strength light, it was to dark to read a regular information-folder there).

And also the Liverpool Central CAB, has got the wrong e-mail address on their webpages.

It's says on their website(http://www.liverpoolcab.org) that one can contact them on this e-mail address:

bureau@liverpoolcab.f9.co.uk

But this is wrong, I had to send the General Unit Coordinator a new e-mail to get right e-mail address for the CAB, (which was bureau@liverpoolcab.org).

So I was wondering what other people were thinking about these problems, and if someone have some advice on how I should go forward in dealing with these issues.

That is, besides the complaint I've already sent to The Chair, Liverpool Central CAB:

http://johncons.blog.co.uk/2007/10/27/title~3201650

Because I think this kind behaviour, from the CAB, is totally out of line, and also disgraceful for an organisation, if it wants to be respected.

So I was just wondering what other people were thinking about this.’.


So, I was wondering if you please have got some advice, on how I should go forward to sort this problem with
selecting the region.

Also, while I’m writing so to speak, I was wondering if you have had a chance to have a look at the e-mail
I sent you again on 26/10 yet?

Here is a copy of that e-mail:

‘From: eribsskog@gmail.com Erik Ribsskog
To: England.moderators@bbc.co.uk
Date: Fri, 26 Oct 2007 01:06:13 +0000
Subject: Fwd: Your BBC Posting has been removed

Hi,

I can't see that I have recieved an answer to this e-mail yet, thats why I'm
trying to send it again.

Hope that this is alright!

Yours sincerely,

Erik Ribsskog


---------- Forwarded message ----------
From: Erik Ribsskog
Date: Oct 13, 2007 8:34 PM
Subject: Re: Your BBC Posting has been removed
To: England


Hi,

I was wondering if you think it would be possible for me to get a more
spesific reason on why the post
was removed?

Yours sincerely,

Erik Ribsskog


On 12 Oct 2007 15:57:47 +0000, England
wrote:
>
> Dear BBC Community member,
>
> Thank you for contributing to a BBC community site. Unfortunately we've
> had to remove your content below because it contravened one of the House
> Rules.
>
> Postings to BBC messageboards will be removed if they:
>
> *Break the law, or condone or encourage unlawful activity. This includes
> defamation and contempt of court.
>
> You can find out more about Defamation at
> http://www.bbc.co.uk/dna/hub/HouseRules-Defamation
> You can read the BBC messageboards House Rules in full here:
> http://www.bbc.co.uk/messageboards/newguide/popup_house_rules.html
>
> Please be careful when you copy the text of someone else's message into
> your post. If their posting is subsequently removed, your posting may also
> have been removed, as it contained a copy of their failed text.
>
> If you can rewrite your contribution to remove the problem, we'd be happy
> for you to post it again.
>
> Please note that anyone who seriously or repeatedly breaks the House Rules
> may have action taken against their account.
>
> http://www.bbc.co.uk/messageboards/newguide/popup_breaking_rules.html
>
> Regards,
>
> The BBC Communities Team
> http://www.bbc.co.uk/messageboards/newguide/
>
> URL of content (now removed):
> http://www.bbc.co.uk/dna/england/F2770282?Thread=4653901&post=54093182
>
> Subject:
> The use of Negative Reinforcement as a Management-method at the Arvato
> Microsoft Scandinavian Product Activation in Liverpool.
>
> Posting:
> When I was working at the Arvato Microsoft Scandinavian Product Activation
> in Liverpool, I had a meeting with one of the team-leaders on the campaign.
>
> I was wondering why we, (I was working as a regular Contact Centre
> Representative there), and I was wondering why we got lines like 'NN, you're
> on wrap-up', shouted at us across the tables, from the team-leaders.
>
> Then I got to hear that this was something that the team-leaders had been
> thought during team-leader training.
>
> The team-leader I was in the meeting with, told me, that they had been
> trained using '[negative] reinforcement', during the team-leader training.
>
> She explained to me, that she wouldn't stop with the
> shouting/complaining/'giving stick', the way she did, because this was the
> way they had been trained to lead the campaign.
>
> Here is a quote from the summary from this meeting:
>
> 'I also brought up the situation with the wrap-up meeting we had some
> weeks earlier, where
> we agreed on that I would work on gradually bettering the wrap-up time,
> but that she then
> forgot this agreement, and the next day acted like this meeting hadnt been
> taking place
> at all, and continued to shout 'You're on wrap-up' if the wrap-up time
> exceeded 5 seconds.
>
> Vivian explained that this was call reinforcement, and that the
> team-leaders were trained
> to use reinforcement as a way of solving problems, like the problem with
> agents being
> to long time on wrap-up between the calls. So she wouldnt stop doing this,
> because she
> had been trained to do her job this way.
>
>
> NEGATIVE REINFORCEMENT
>
> I hadnt heard about reinforcement on the management/organisation modules I
> had studied on
> upper secondary and university-level, and neighter had I heard about it on
> the management-
> courses I had participated on while I was working as a manager in Norway.
>
> So when I got home on the day we had the meeting, I searched for
> 'reinforcement' on the
> internet. I found from how Vivian described it in the meeting, that this
> way of sorting
> problems was called 'negative reinforcement'.
>
> I couldnt find very much on how this was being used in management, but
> from what I found
> it seemed like it was more used as a way of training dogs, and that it was
> known to make
> the dogs nervous.
>
> Line says that they were told to do it this way, because if they did it
> this way, then the agents
> would do the job the way the team-leaders wanted.'.
>
> Link: http://johncons-mirror.blogspot.com/2007/10/enclosure-7.html
>
>
> My issue, regarding this, was that when I was searching on the term
> 'negative reinforcement', on the internet, then it mostly appeared links
> that had to do with the training of animals, like dogs and horses. (And not
> so much with management-theory):
>
> Link: http://www.google.co.uk/search?hl=en&q=negative+reinforcement&meta=cr%3DcountryUK%7CcountryGB
>
>
>
> And, the fact that the team-leaders are screaming things like 'You're on
> wrap-up', to the CCR representatives.
>
> I think this is a bit impolite, because the places were people are seated,
> are up to the region of 5-10 meters from were the team-leader is sitting
> shouting.
>
> So I remember I myself thought this practice was a bit inpolite towards
> the representatives.
>
> And also, I thought it was interfering in the work.
>
> That is, if one are sitting, and writing some notes, or if one are loging
> the latest call.
>
> The latest call from when someone has called in to activate Windows or
> Office etc.
>
> Then one had five seconds to log the call and to prepare for the next
> call.
>
> So sometimes one ran out of time, and sometimes, one also wanted to have a
> zip of water inbetween the calls, so sometimes five seconds could be maybe a
> bit to little time.
>
> But the point is, that when the call wasn't a regular call. That is, if
> the call lasted for longer than about five minutes, then one had to log the
> call on a form as well as on the screen.
>
> And if it was a company-call, a Microsoft customer, then it could be that
> one had to write some notes down, since these calls sometimes were a bit
> more complex than the regular calls.
>
> And also since there was a lot of types of agreements, like
> Select-agreement, Open-agreement, etc.
>
> There were meny combinations of different agreements and products, so
> sometimes, one happened to write down some notes, and also send e-mails to
> the line-managers about the activation.
>
> So if one were busy doing things like this, then I think the shouting was
> sometimes interfering a bit with the other work.
>
> Because, often, it wouldn't be possible to do work-tasks like this, while
> one were answering the next call simultaniously.
>
> Because one needed to consentrate on the loging and the writing og notes
> and e-mails.
>
> So then it interfered a bit when someone shouted at me: 'Erik, you're on
> wrap-up'. At least I remember that I thought this personally.
>
> Because then I lost my concentration, and my awarenes of what I was doing.
> And I sometimes got a bit stressed, and I maybe started thinking about
> things regarding the organisation of the campaign instead.
>
> And I also think that this practice is a bit condescend.
>
> That is, from the team-leader to the representative. It seems to me, that
> one are shouting like this, then it means that one thinks that the
> representative isn't using his time in a meaningful way. That is, it means
> that the representative is doing something wrong.
>
> I tried telling them, that we knew from before, that the wrap-up time was
> five seconds, and that they didn't really need to shout that out, because we
> already knew this from before.
>
> And when one used more time than five seconds, it was because it was
> needed to finish the work-tasks.
>
> But when they were shouting, then I think it means that they didn't belive
> the representative would be able to manage the time for the work-tasks
> themselves, in a reasonble way.
>
> So then I guess it means that the representatives was looked at as to be
> thoughtless and without the ability to act reasonable.
>
> I thought this meant that the representatives, were looked down upon, in
> regards to the issue of being able to manage their own work-time in a
> meaningful way.
>
> So I myself, remember, that I was thinking that this practice was a bit
> condescend.
>
> I used to work as a store-manager in Norway, and in conection with that, I
> had a few courses in practical management etc.
>
> And I also had some modules in management and organisation, from upper
> secondary school level, and also from university level.
>
> But I can't remember, that we were taught were much about 'negative
> reinforcement' in those modules and couses.
>
> So I was wondering if someone maybe had some knowledge, regarding where
> negative reinforcement fits in, in relation to the management-theory field.
>
> I think that management is an interesting field, so I think it would be
> very fine if someone have the time to contribute a bit to the thread on
> this.
>
> I myself, think that this management-method, can maybe sometimes seem a
> bit harassing, but I think it would be very interesting to also hear what
> other people think about this.
>
>
>
>
>
> This e-mail, and any attachment, is confidential. If you have received
> it in error, please delete it from your system, do not use or disclose
> the information in any way, and notify us immediately. The contents of
> this message may contain personal views which are not the views of the
> BBC, unless specifically stated.
>
>‘.

I hope you have a chance to have a look at this, and thanks in advance for the help!

Yours sincerely,

Erik Ribsskog