Jeg sendte en ny e-post til CC Water

Erik Ribsskog <eribsskog@gmail.com>

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Your complaint with United Utilities

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Erik Ribsskog <eribsskog@gmail.com>	Thu, Dec 30, 2010 at 4:34 PM
To: Freeman David <David.Freeman@ccwater.org.uk>
Hi, United Utilites called me yesteday, at around 3 pm, (after first calling me at around 1 pm, when I was at a job-interview). I told them it was now a CC Water-case, but they didn't want to end the call. So they are sending me a letter with a payment-plan for £25 a month now, that I have to set up before 12/1, if I remember the phone-call from yesterday right. Just as an update. Best regards, Erik Ribsskog On Thu, Dec 30, 2010 at 4:21 PM, Freeman David <David.Freeman@ccwater.org.uk> wrote: CCWater Ref: 101229-000040 Mr Ribsskog 30 December 2010 Dear Mr Ribsskog Thank you for your email which we received yesterday regarding your water and sewerage charges. The Consumer Council for Water Northern represents the interests of consumers of the regions water and sewerage companies. We promote customers interests in relation to these companies’ prices and standards of service and have legal duties for dealing with your complaints against these companies. We have an agreed complaints handling process with United Utilities and I therefore need to get United Utilities to respond to the points you have raised. If they have not responded within a fortnight of receiving the letter they must pay you £20 under the Guaranteed Standards Scheme. I will receive a copy of their reply to you and will can look at your complaint further if you are not satisfied with United Utilities response. In the meantime if you have any further questions please do not hesitate to contact me. Yours sincerely David Freeman Assistant Manager CONSUMER COUNCIL FOR WATER NORTHERN REGION 8th Floor, Northgate House, St Augustines Way, Darlington, DL1 1XA Tel - 08457 089367 / 01325 464222 Fax: 01325 369269 Email: northwest@ccwater.org.uk ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________

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Jeg sendte en ny e-post til the Jobcentre

Erik Ribsskog <eribsskog@gmail.com>

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Update/Fwd: Reminder/Fwd: Finished with Employment Zones

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Erik Ribsskog <eribsskog@gmail.com>	Thu, Dec 30, 2010 at 4:10 PM
To: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>
---------- Forwarded message ---------- From: Erik Ribsskog <eribsskog@gmail.com> Date: Thu, Dec 30, 2010 at 3:49 PM Subject: Re: Reminder/Fwd: Finished with Employment Zones To: Support Counsellor <supportcounsellor@cccs.co.uk> Hi, thanks very much for your telephone-call and e-mail! I've tried to call the number you gave me, on 0207 829 3324, but I only got to an answering-machine, saying that 'this number doesn't have a mailbox', and offering to connect me to an operator. I tried the option for connecting me with an operator, but noone replied. So maybe all the Jobcentre-staff, doesn't work, between Christmas and New Year? I'll try to call that number again, tomorrow and on Tuesday. And then I'll update you in the New Year, after I've tried to call on Tuesday! Thanks again for your help with this and also for all the earlier help, with the budget etc! Best regards, Erik Ribsskog On Thu, Dec 30, 2010 at 3:37 PM, Support Counsellor <supportcounsellor@cccs.co.uk> wrote: Good afternoon Erik Further to our telephone conversation today. Please call the DWP's Chief Executive Officers number which is 0207 829 3324 and explain that you cannot get a resolution to your complaint at the local jobcentre plus. You may find the following information is of use to you. http://www.direct.gov.uk/en/Employment/Jobseekers/ContactJobcentrePlus/DG_186391 Please take a look at the customer charter page. As I explained, we are limited to giving you basic advice on this issue. However I wish you well and hope that your problem is resolved very soon. Yours sincerely Terry Donohoe Counselling Support Counsellor

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Jeg sendte en ny e-post til CCCS

Erik Ribsskog <eribsskog@gmail.com>

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RE: Reminder/Fwd: Finished with Employment Zones

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Erik Ribsskog <eribsskog@gmail.com>	Thu, Dec 30, 2010 at 3:49 PM
To: Support Counsellor <supportcounsellor@cccs.co.uk>
Hi, thanks very much for your telephone-call and e-mail! I've tried to call the number you gave me, on 0207 829 3324, but I only got to an answering-machine, saying that 'this number doesn't have a mailbox', and offering to connect me to an operator. I tried the option for connecting me with an operator, but noone replied. So maybe all the Jobcentre-staff, doesn't work, between Christmas and New Year? I'll try to call that number again, tomorrow and on Tuesday. And then I'll update you in the New Year, after I've tried to call on Tuesday! Thanks again for your help with this and also for all the earlier help, with the budget etc! Best regards, Erik Ribsskog On Thu, Dec 30, 2010 at 3:37 PM, Support Counsellor <supportcounsellor@cccs.co.uk> wrote: Good afternoon Erik Further to our telephone conversation today. Please call the DWP's Chief Executive Officers number which is 0207 829 3324 and explain that you cannot get a resolution to your complaint at the local jobcentre plus. You may find the following information is of use to you. http://www.direct.gov.uk/en/Employment/Jobseekers/ContactJobcentrePlus/DG_186391 Please take a look at the customer charter page. As I explained, we are limited to giving you basic advice on this issue. However I wish you well and hope that your problem is resolved very soon. Yours sincerely Terry Donohoe Counselling Support Counsellor

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Jeg sendte en ny anmeldelse til Politiet i Steinkjer

Erik Ribsskog <eribsskog@gmail.com>

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Anmeldelse av bruk av bilder, som jeg har rettighetene til

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Erik Ribsskog <eribsskog@gmail.com>	Thu, Dec 30, 2010 at 3:27 PM
To: post.nord-trondelag@politiet.no
Hei, den bloggen her, bruker bilder, som jeg har rettighetene til: http://andershauge.blogg.no/1292130327_12des2010.html Det vil jeg gjerne anmelde. Det er kanskje ikke så farlig, om en blogg bruker noen av bildene mine. Men, jeg har ikke noe lyst til å miste rettighetene, til bildene mine, pga. sedvane, ved at jeg lar andre blogger osv., bruke de. Jeg må liksom passe litt på rettighetene mine, synes jeg. Så derfor denne anmeldelsen. Jeg ønsker gjerningsmannen tiltalt og straffet, (som politiet i Drammen sier at man bør skrive, i anmeldelser sendt pr. e-post). Mvh. Erik Ribsskog

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PS.

Siden det virker som at folk som han som har den bloggen, nevnt i e-posten ovenfor, spekulerer, i å bruke bildene mine.

(Fordi jeg ikke har råd til å ta de til retten, osv).

Så har jeg bestemt meg for det, at jeg ikke lar noen bruke mine bilder.

(Men at de må ta 'screenshots'/faksimiler, isåfall, fra mine nettsteder, og med linker).

Men dette får jeg rydde opp i seinere, hvis/når jeg får bedre tid og råd.

Så sånn er det.

Mvh.

Erik Ribsskog

Jeg tror ikke at jeg har tid til det her, dessverre

Erik Ribsskog <eribsskog@gmail.com>

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Blogger johncons-MUSIKK

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CITY MEDIA Foundation <tools@citymediafoundation.org>	Thu, Dec 30, 2010 at 2:04 PM
To: "eribsskog@gmail.com" <eribsskog@gmail.com>
Hi, I found your blog johncons-MUSIKK on Blogger and I may have an interesting proposal for you. I work for the CityMedia foundation (citymediafoundation.org) and we are currently offering relevant bloggers from all over the world a chance to become the administrator of their city’s video site; this is why I’m contacting you. We created the [City].vi network, making videos of world cities instinctively accessible with this address model: “city name” followed by “.vi” For example: paris.vi, madrid.vi, chicago.vi, losangeles.vi, etc. The address model works for 68,000 of the world’s most important cities. Think about a city and try... The objective of the [City].vi network is to become the leading resource for local video content. Our strategy: working with relevant local bloggers. We would be pleased you become the administrator of liverpool.vi and offer internet surfers a comprehensive video selection about Liverpool. By managing your city’s video site you earn all of the revenues made from the site: ads, professionals registrations, links... Basically, running liverpool.vi consists of making the site known by locals, for they post and watch videos. Come on the site, you will find the proposal in detail and the advantages to work with us and take control of your city's video site. Video: http://www.youtube.com/watch?v=Kl500NppDCY Facebook: http://www.facebook.com/city.vi Twitter: http://www.twitter.com/city_vi Thank you for your attention. Vicki Karlin City.vi Manager City.vi, a tool by CityMedia Fdt citymediafoundation.org Follow this link, if you no longer wish to receive information from us. ______________________________________________ Copyright © 2009-2010 CityMedia Fdt.

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PS.

Den e-posten er nok bare noe sånn markedsførings-triks det, forresten.

For man må også betale for å ha et sånt nettsted, så jeg.

Men men.

Bare noe jeg la merke til.

Så vi får se hva som skjer.

Vi får se.

Mvh.

Erik Ribsskog

Jeg sendte en ny e-post til the Jobcentre

Erik Ribsskog <eribsskog@gmail.com>

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Update/Fwd: Reminder/Fwd: Finished with Employment Zones

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Erik Ribsskog <eribsskog@gmail.com>	Thu, Dec 30, 2010 at 1:24 PM
To: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>
---------- Forwarded message ---------- From: Erik Ribsskog <eribsskog@gmail.com> Date: Thu, Dec 30, 2010 at 1:02 PM Subject: Re: Reminder/Fwd: Finished with Employment Zones To: Support Counsellor <supportcounsellor@cccs.co.uk> Hi, yes, I tried to call them, today, now at 12.50 pm, but they don't reply. I finished Employment-with Sencia, Monday last week, and I don't know when I'll get the next payment, or when I have to go to the next meeting, at the Jobcentre. So this could result in that I lose control on my economy, so this is horrible. Why don't they reply when I call, and I haven't recieved a reply to my e-mails eighter. Regards, Erik Ribsskog On Wed, Dec 29, 2010 at 10:19 AM, Support Counsellor <supportcounsellor@cccs.co.uk> wrote: Good Morning Erik Thank you for your email. Unfortunately we are unable to advise further on the situation with regards to your benefits through the jobcentre and can only advise to contact them again regarding this. Yours Sincerely Tracy Lowden Counselling Support Counsellor From: Correspondence Queries Sent: 29 December 2010 08:20 To: Support Counsellor Subject: FW: Reminder/Fwd: Finished with Employment Zones Hi guys One for you. Thanks Becky From: Erik Ribsskog [mailto:eribsskog@gmail.com] Sent: 24 December 2010 10:05 To: Correspondence Queries Subject: Fwd: Reminder/Fwd: Finished with Employment Zones Hi, the Jobcentre is messing with my Jobseekers Allowance, so I can't keep my budgets, which I've set up in co-operation, with you at the CCCS. They don't reply to my e-mails and phone-calls, (I know it's Christmas Eve today, but this has been going on since Tuesday). And I'm not supposed to just go there, after I protested there, after they messed with my Jobseekers Allowance, the last time. What I should I do, you think? Thanks in advance, for any help! Yours sincerely, Erik Ribsskog ---------- Forwarded message ---------- From: Erik Ribsskog <eribsskog@gmail.com> Date: Fri, Dec 24, 2010 at 9:58 AM Subject: Fwd: Reminder/Fwd: Finished with Employment Zones To: emb.london@mfa.no, post@mfa.no, mail.gva@efta.int ---------- Forwarded message ---------- From: Erik Ribsskog <eribsskog@gmail.com> Date: Fri, Dec 24, 2010 at 9:42 AM Subject: Fwd: Reminder/Fwd: Finished with Employment Zones To: Contact-Us@jobcentreplus.gsi.gov.uk Cc: CONTACT-US@dwp.gsi.gov.uk Hi again, and the reason why I don't just go to the Jobcentre. Is because I'm not supposed to go there un-anounced, after I protested, the last time, my Jobseekers Allowance, was messed with. So how can I communicate with you, when you don't reply when I call and send e-mail, and you don't let me go to the Jobcentre. This is like something by Kafka. This is like a nightmare I think. This is like I'm being terrorised by you at the Jobcentre, who I think are inhumane. Erik Ribsskog ---------- Forwarded message ---------- From: Erik Ribsskog <eribsskog@gmail.com> Date: Fri, Dec 24, 2010 at 8:18 AM Subject: Fwd: Reminder/Fwd: Finished with Employment Zones To: Contact-Us@jobcentreplus.gsi.gov.uk Cc: CONTACT-US@dwp.gsi.gov.uk Really, your actions, when you haven't replied to my phone-calls and e-mails have made me a bit depressed. So I bought to much comfort-food, in the food-shop today. So now I can't afford to cut my hair, before the job-interview, due to you. And then it's your fault, if this leads to that I don't get the job. This is the opposite of what your job is, to help people get jobs. So please stop being like you are 'useless'. Best regards, Erik Ribsskog ---------- Forwarded message ---------- From: Erik Ribsskog <eribsskog@gmail.com> Date: Fri, Dec 24, 2010 at 8:14 AM Subject: Fwd: Reminder/Fwd: Finished with Employment Zones To: Contact-Us@jobcentreplus.gsi.gov.uk Cc: CONTACT-US@dwp.gsi.gov.uk If you don't confirm that I'll be receiving Jobseekers Allowance as usual, in two weeks after I finished Employment Zones, then I can't afford to cut my hair, before I go to the job-interview next week. Then this could lead to that I don't get the job. Why aren't you replying to my e-mails? I feel a bit like I've gone to the Soviet, and not the UK. Please reply to my e-mails. Erik Ribsskog ---------- Forwarded message ---------- From: Erik Ribsskog <eribsskog@gmail.com> Date: Thu, Dec 23, 2010 at 4:09 PM Subject: Reminder/Fwd: Finished with Employment Zones To: Contact-Us@jobcentreplus.gsi.gov.uk Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk> Hi, I can't see that I have received a reply to this e-mail, so I'm sending a reminder about this. Best regards, Erik Ribsskog ---------- Forwarded message ---------- From: Erik Ribsskog <eribsskog@gmail.com> Date: Wed, Dec 22, 2010 at 1:49 PM Subject: Finished with Employment Zones To: Contact-Us@jobcentreplus.gsi.gov.uk Hi, my Employment Zones-programme with Sencia, ended on Monday. So yesterday, I called the Jobcentre, on 0845 604 3719, (a number I was given by Sencia), to set up a new claim. They told me to call 0800 055 6688, who told me to call 0845 608 8529. They started setting up a new claim, and were going to call me back today, before 1 pm., which they didn't. I called you again today, on the 0800 055 6688, or it could have been 0845 608 8529, and spoke with Mark there. He told me to call the Jobcenter, on 0845 604 3719, to start receiving Jobseekers Allowance again. I've called that number twice now, but they don't reply. I almost have no money, so I need to get my Jobseekers Allowance back. Could you please arrange so that I get my Jobseekers Allowance again from yesterday, 21/12? Thanks in advance for any help. My Jobcentre is the jobcentre at Williamsson Sq. Best regards, Erik Ribsskog

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Jeg sendte en ny e-post til CCCS

Erik Ribsskog <eribsskog@gmail.com>

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RE: Reminder/Fwd: Finished with Employment Zones

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Erik Ribsskog <eribsskog@gmail.com>	Thu, Dec 30, 2010 at 1:02 PM
To: Support Counsellor <supportcounsellor@cccs.co.uk>
Hi, yes, I tried to call them, today, now at 12.50 pm, but they don't reply. I finished Employment-with Sencia, Monday last week, and I don't know when I'll get the next payment, or when I have to go to the next meeting, at the Jobcentre. So this could result in that I lose control on my economy, so this is horrible. Why don't they reply when I call, and I haven't recieved a reply to my e-mails eighter. Regards, Erik Ribsskog On Wed, Dec 29, 2010 at 10:19 AM, Support Counsellor <supportcounsellor@cccs.co.uk> wrote: Good Morning Erik Thank you for your email. Unfortunately we are unable to advise further on the situation with regards to your benefits through the jobcentre and can only advise to contact them again regarding this. Yours Sincerely Tracy Lowden Counselling Support Counsellor From: Correspondence Queries Sent: 29 December 2010 08:20 To: Support Counsellor Subject: FW: Reminder/Fwd: Finished with Employment Zones Hi guys One for you. Thanks Becky From: Erik Ribsskog [mailto:eribsskog@gmail.com] Sent: 24 December 2010 10:05 To: Correspondence Queries Subject: Fwd: Reminder/Fwd: Finished with Employment Zones Hi, the Jobcentre is messing with my Jobseekers Allowance, so I can't keep my budgets, which I've set up in co-operation, with you at the CCCS. They don't reply to my e-mails and phone-calls, (I know it's Christmas Eve today, but this has been going on since Tuesday). And I'm not supposed to just go there, after I protested there, after they messed with my Jobseekers Allowance, the last time. What I should I do, you think? Thanks in advance, for any help! Yours sincerely, Erik Ribsskog ---------- Forwarded message ---------- From: Erik Ribsskog <eribsskog@gmail.com> Date: Fri, Dec 24, 2010 at 9:58 AM Subject: Fwd: Reminder/Fwd: Finished with Employment Zones To: emb.london@mfa.no, post@mfa.no, mail.gva@efta.int ---------- Forwarded message ---------- From: Erik Ribsskog <eribsskog@gmail.com> Date: Fri, Dec 24, 2010 at 9:42 AM Subject: Fwd: Reminder/Fwd: Finished with Employment Zones To: Contact-Us@jobcentreplus.gsi.gov.uk Cc: CONTACT-US@dwp.gsi.gov.uk Hi again, and the reason why I don't just go to the Jobcentre. Is because I'm not supposed to go there un-anounced, after I protested, the last time, my Jobseekers Allowance, was messed with. So how can I communicate with you, when you don't reply when I call and send e-mail, and you don't let me go to the Jobcentre. This is like something by Kafka. This is like a nightmare I think. This is like I'm being terrorised by you at the Jobcentre, who I think are inhumane. Erik Ribsskog ---------- Forwarded message ---------- From: Erik Ribsskog <eribsskog@gmail.com> Date: Fri, Dec 24, 2010 at 8:18 AM Subject: Fwd: Reminder/Fwd: Finished with Employment Zones To: Contact-Us@jobcentreplus.gsi.gov.uk Cc: CONTACT-US@dwp.gsi.gov.uk Really, your actions, when you haven't replied to my phone-calls and e-mails have made me a bit depressed. So I bought to much comfort-food, in the food-shop today. So now I can't afford to cut my hair, before the job-interview, due to you. And then it's your fault, if this leads to that I don't get the job. This is the opposite of what your job is, to help people get jobs. So please stop being like you are 'useless'. Best regards, Erik Ribsskog ---------- Forwarded message ---------- From: Erik Ribsskog <eribsskog@gmail.com> Date: Fri, Dec 24, 2010 at 8:14 AM Subject: Fwd: Reminder/Fwd: Finished with Employment Zones To: Contact-Us@jobcentreplus.gsi.gov.uk Cc: CONTACT-US@dwp.gsi.gov.uk If you don't confirm that I'll be receiving Jobseekers Allowance as usual, in two weeks after I finished Employment Zones, then I can't afford to cut my hair, before I go to the job-interview next week. Then this could lead to that I don't get the job. Why aren't you replying to my e-mails? I feel a bit like I've gone to the Soviet, and not the UK. Please reply to my e-mails. Erik Ribsskog ---------- Forwarded message ---------- From: Erik Ribsskog <eribsskog@gmail.com> Date: Thu, Dec 23, 2010 at 4:09 PM Subject: Reminder/Fwd: Finished with Employment Zones To: Contact-Us@jobcentreplus.gsi.gov.uk Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk> Hi, I can't see that I have received a reply to this e-mail, so I'm sending a reminder about this. Best regards, Erik Ribsskog ---------- Forwarded message ---------- From: Erik Ribsskog <eribsskog@gmail.com> Date: Wed, Dec 22, 2010 at 1:49 PM Subject: Finished with Employment Zones To: Contact-Us@jobcentreplus.gsi.gov.uk Hi, my Employment Zones-programme with Sencia, ended on Monday. So yesterday, I called the Jobcentre, on 0845 604 3719, (a number I was given by Sencia), to set up a new claim. They told me to call 0800 055 6688, who told me to call 0845 608 8529. They started setting up a new claim, and were going to call me back today, before 1 pm., which they didn't. I called you again today, on the 0800 055 6688, or it could have been 0845 608 8529, and spoke with Mark there. He told me to call the Jobcenter, on 0845 604 3719, to start receiving Jobseekers Allowance again. I've called that number twice now, but they don't reply. I almost have no money, so I need to get my Jobseekers Allowance back. Could you please arrange so that I get my Jobseekers Allowance again from yesterday, 21/12? Thanks in advance for any help. My Jobcentre is the jobcentre at Williamsson Sq. Best regards, Erik Ribsskog

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Jeg sendte en ny e-post til RBS

Erik Ribsskog <eribsskog@gmail.com>

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RBS complaint

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Erik Ribsskog <eribsskog@gmail.com>	Thu, Dec 30, 2010 at 12:07 PM
To: "Bridges, Gavin (Group Customer Relations)" <Gavin.bridges@rbs.co.uk>
Hi, I don't buy this explenation, that you have a system as confusing as this. I've asked to get this complaint escalated, could you please send this e-mail to your line-manager. Like I wrote to you on 24/12. Erik Ribsskog On Thu, Dec 30, 2010 at 11:41 AM, Bridges, Gavin (Group Customer Relations) <Gavin.bridges@rbs.co.uk> wrote: Our Ref: GB/326345 30 December 2010 Hi, I am not disputing that the transaction disappeared, as I have explained it is part of the process for the funds to become available to spend again on the day that the retailer collects the money. It will become available from that day, until the day it shows as a full debit on the account, this is usually one or two days. When the transaction first appeared on your statement, it had not actually debited the account, this is why it then disappeared before fully debiting. I appreciate that it can lead to confusion and I am sorry that you are not happy with this process. However, when a transaction is made it is the cardholders responsibility to make sure the funds are in the account up until the day it fully debits. Yours sincerely Gavin Bridges Junior Case Manager, Group Customer Relations abc From: Erik Ribsskog [mailto:eribsskog@gmail.com] Sent: 30 December 2010 11:15 To: Bridges, Gavin (Group Customer Relations) Subject: Re: RBS complaint Hi, you don't understand. The money first left the account, then got back on to the account and then left the account again. (As available money to spend). This isn't what you are writing here, this system you try to explain about obviously didn't work. Regards, Erik Ribsskog On Thu, Dec 30, 2010 at 11:09 AM, Bridges, Gavin (Group Customer Relations) <Gavin.bridges@rbs.co.uk> wrote: Our Ref: GB/326345 30 December 2010 Mr Erik Ribsskog eribsskog@gmail.com Good morning Mr Ribsskog, I am sorry that my previous response did not clear up this issue for you. You may have misunderstood my previous email. The system that I explained to you is not an RBS system, it is a global system. Every Point Of Sale (POS) transaction that is made, will debit the bank account through the same process. This process does not only happen with One.com bills, it will happen for every POS payment made. Some transactions will debit the account quicker than others, however that will depend on how quickly the retailer collects the balance. This process is in place to help customers keep a track of their transactions as well as being a fraud prevention tool. The money does not leave the account as soon as the transaction is made, therefore the value of the transaction gets subtracted from the available balance so that it cannot be spent. If this did not happen then there is a risk that the customer may spend the full account balance, leading to the account becoming overdrawn when the retailer collects the payment. This would result in bank charges for the customer, and would also leave the bank open to fraud. I hope this has given you a better insight and a clear understanding to the process. Yours sincerely Gavin Bridges Junior Case Manager, Group Customer Relations abc From: Erik Ribsskog [mailto:eribsskog@gmail.com] Sent: 24 December 2010 15:38 To: Bridges, Gavin (Group Customer Relations) Subject: Re: RBS complaint Hi, could you please explain to me why this only happen with One.com-bills. How can you have a system like this, where you trick your customers to belive that money is on the account. This is a customer-alienating system you have, I'd say. Are you seriously telling me that this is supposed to work like this? Give me a break, like they say in America. Could you please escalate this to your line-manager for a second opinion, because I think this sounds a bit unlikely, that payment transactions are supposed to be like this. I've been banking for around 35 years, in Norway and in the UK, and I've never heard of anything like this system, that mis-leads people, and make them lose control on the balance on their bank-accounts. Thank you very much in advance for your help! Best regards, Erik Ribsskog On Fri, Dec 24, 2010 at 10:23 AM, Bridges, Gavin (Group Customer Relations) <Gavin.bridges@rbs.co.uk> wrote: Our Ref: GB/326345 24 December 2010 Mr Erik Ribsskog eribsskog@gmail.com Dear Mr Ribsskog Thank you for your email of 18 December addressed to Ross McDonald, and for your patience while I have looked into this matter for you. I have been asked to reply as I am responsible for customer relations throughout The Royal Bank of Scotland (RBS) Group. I am sorry to hear of the problem you have had with your recent transaction to One.com. I would like to explain the process for a POS transaction debiting your account so that you can understand what has happened. You made a Point Of Sale (POS) transaction to One.com on 10 December. During the transaction process RBS received a request for this payment from One.com and authorised the payment. When the payment is authorised the value of the transaction gets subtracted from your available balance, so that the funds remain there to cover the payment when it debits. This transaction is then pending until One.com collects the funds, this was done on 15 December. This meant that the pending amount became available on your account balance whilst the transaction debited overnight. On 16 December the transaction then appears on your statement as a fully debited transaction. This is the usual process for every POS transaction that is made, therefore I am not willing to uphold your request for compensation. I hope that I have been able to help you understand what has happened with this transaction, and I would like to take this opportunity to wish you a Happy New Year. Thank you for bringing this matter to my attention. Yours sincerely Gavin Bridges Gavin Bridges Junior Case Manager, Group Customer Relations, Gogarburn - House F, P.O. Box 1000, Edinburgh, EH12 1HQ E-mail - Gavin.Bridges@rbs.co.uk abc The Royal Bank of Scotland plc, Registered in Scotland No. 90312. Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB Authorised and regulated by the Financial Services Authority. This e-mail message is confidential and for use by the addressee only. If the message is received by anyone other than the addressee, please return the message to the sender by replying to it and then delete the message from your computer. Internet e-mails are not necessarily secure. The Royal Bank of Scotland plc does not accept responsibility for changes made to this message after it was sent. Whilst all reasonable care has been taken to avoid the transmission of viruses, it is the responsibility of the recipient to ensure that the onward transmission, opening or use of this message and any attachments will not adversely affect its systems or data. No responsibility is accepted by The Royal Bank of Scotland plc in this regard and the recipient should carry out such virus and other checks as it considers appropriate. *** WARNING : This message originates from the Internet ***The Royal Bank of Scotland plc, Registered in Scotland No. 90312. Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB Authorised and regulated by the Financial Services Authority. This e-mail message is confidential and for use by the addressee only. If the message is received by anyone other than the addressee, please return the message to the sender by replying to it and then delete the message from your computer. Internet e-mails are not necessarily secure. The Royal Bank of Scotland plc does not accept responsibility for changes made to this message after it was sent. Whilst all reasonable care has been taken to avoid the transmission of viruses, it is the responsibility of the recipient to ensure that the onward transmission, opening or use of this message and any attachments will not adversely affect its systems or data. No responsibility is accepted by The Royal Bank of Scotland plc in this regard and the recipient should carry out such virus and other checks as it considers appropriate. *** WARNING : This message originates from the Internet ***The Royal Bank of Scotland plc, Registered in Scotland No. 90312. Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB Authorised and regulated by the Financial Services Authority. This e-mail message is confidential and for use by the addressee only. If the message is received by anyone other than the addressee, please return the message to the sender by replying to it and then delete the message from your computer. Internet e-mails are not necessarily secure. The Royal Bank of Scotland plc does not accept responsibility for changes made to this message after it was sent. Whilst all reasonable care has been taken to avoid the transmission of viruses, it is the responsibility of the recipient to ensure that the onward transmission, opening or use of this message and any attachments will not adversely affect its systems or data. No responsibility is accepted by The Royal Bank of Scotland plc in this regard and the recipient should carry out such virus and other checks as it considers appropriate.

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Jeg sendte en e-post til Ore Øren, (tidligere rektor ved NHI), som nå jobber i Forsvaret

Erik Ribsskog <eribsskog@gmail.com>

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Dårlig karakter Kryssordkompilator-program

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Erik Ribsskog <eribsskog@gmail.com>	Thu, Dec 30, 2010 at 12:17 PM
To: ooren@mil.no Cc: vpv.kontakt@mil.no, oslo@nith.no
Hei, du var jo rådgiver, for meg, på dette prosjektet. Men jeg var bare et oppstart-møte med deg, om dette. Du lurer kanskje på hvorfor jeg ikke gikk for å be om råd. Det var fordi jeg trodde jeg kunne klare å lage det programmet helt alene. Og dessuten, så åpnet jo du NHI Helsfyr, det skoleåret, høsten 1991. Og da satt jeg i hoved-auditoriet der. Og da hørte jeg at folk sa de ble flaue, for du bare fomla og ble rød i trynet og stammet. Og unge folk de syntes at sånn er flaut. Så jeg syntes var flaut å ha deg som rådgiver, på grunn av det som skjedde under åpningen av NHI Fyrstikktorget. Men men. Dessuten hadde jeg to kamerater, Øystein Andersen og Glenn Hesler, som hadde 'boikott' av meg, på grunn av noe jeg syntes var en bagatell. Og jeg måtte jobbe mye på OBS Triaden, i kassa, siden NHI var en privat høyskole. Og min mormor i Stavern, Ingeborg Ribsskog, ville ikke hjelpe meg med skolepenger. Hun sa bare at jeg måtte slutte å røyke, noe som ikke var lett, de siste månedene av studiene, for det var en del press. Jeg hadde kuttet ut min far, Arne Mogan Olsen, for min søster, Pia Ribsskog, hadde fortalt at han hadde misbrukt henne seksuelt, under oppveksten, da vi var på et bryllup i Humblen-familien, i 1989. Og jeg bodde på Ungbo, sammen med damer som vanka på MC-klubber, (Wenche), og sånn. Altså litt sånne rølpete/harry/herda folk. Så jeg hadde et litt trist liv, egentlig, det skoleåret der, 1991/92, så jeg var mye deprimert og borte fra skolen osv. Alt var bare trist og grått liksom, og jeg hadde også vært i sommerferie, i Gøteborg, sommeren før, så det hjalp kanskje ikke så mye det heller. Jeg skulle kanskje heller dratt til Brighton, men jeg hadde vel litt mindre penger enn vanlig. Men men. Bare for å prøve å forklare. Mvh. Erik Ribsskog ---------- Forwarded message ---------- From: Erik Ribsskog <eribsskog@gmail.com> Date: 2010/12/30 Subject: Dårlig karakter Kryssordkompilator-program To: ooren@mil.no Cc: vpv.kontakt@mil.no Hei, hvorfor fikk jeg dårlig karakter på Kryssordkompilator-program, på NHI, våren 1992? En franskmann, fra Hvaler, ved navn Matje, fant opp, eller 'fant opp', Kryssordkompilator-program, noen måneder seinere, og ble rik på det, stod det i VG. Har du gitt mitt program til Matje? Er du i Johanitterordenen? (Min fars stedatter sin halvbror, Bjørn Humblen var der, så jeg i Aftenpostens arkiv, så jeg lurer på om de tuller med meg). Jeg fikk ikke dratt på klagemøte, på NHI, høsten 1992, for jeg dette var under rekrutten, hos Geværkompaniet, på Terningmoen, og jeg fikk ikke lov av løytnant Frøshaug, troppsjefen, til å ringe NHI, på den møtedagen, og forklare at jeg var i militæret, i Elverum, og på øvelse, i Kongsberg vel, og derfor ikke klarte å rekke det møtet. Det var litt hektisk der under rekrutten, hvor det var tøff tjeneste fra morgen til kveld, med lav åling og stridsløype og soving i knappetelt, og det som var, og da var det sånn at man glemte ting som ikke hadde med militæret å gjøre. For jeg hadde ikke vært i speidern, eller noe, så jeg var ikke vant til det her livet i skog og mark, og med masete befal hele tiden, så jeg syntes det ble vanskelig å ha et sivilt liv ved siden av rekrutt-tjenesten i Geværkompaniet, så det sivile livet mitt var litt 'ujavnt' under rekrutten på Terningmoen, så det ble en del krøll, i det sivile livet mitt, mens jeg var i militæret, og spesielt i begynnelsen, under rekrutten osv., før jeg ble mer vant til det livet. Og etter militæret, så fikk jeg jo bare noen få tusenlapper i dimmepenger, og måtte konsentrere meg om å finne meg en jobb, (for min søster Pia Ribsskog, var hjemløs, så jeg måtte også la henne bo hos meg), så da måtte jeg bare konsentrere meg om å finne en jobb, syntes jeg, siden jeg også var 'adoptivfar' for søstera mi, så passa det dårlig med videre studier da, for å si det sånn. Hadde syntes det var greit å finne ut en 'oppklarings' om dette. Med helsing, Erik Ribsskog

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Jeg sendte en ny e-post til RBS

Erik Ribsskog <eribsskog@gmail.com>

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RBS complaint

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Erik Ribsskog <eribsskog@gmail.com>	Thu, Dec 30, 2010 at 11:15 AM
To: "Bridges, Gavin (Group Customer Relations)" <Gavin.bridges@rbs.co.uk>
Hi, you don't understand. The money first left the account, then got back on to the account and then left the account again. (As available money to spend). This isn't what you are writing here, this system you try to explain about obviously didn't work. Regards, Erik Ribsskog On Thu, Dec 30, 2010 at 11:09 AM, Bridges, Gavin (Group Customer Relations) <Gavin.bridges@rbs.co.uk> wrote: Our Ref: GB/326345 30 December 2010 Mr Erik Ribsskog eribsskog@gmail.com Good morning Mr Ribsskog, I am sorry that my previous response did not clear up this issue for you. You may have misunderstood my previous email. The system that I explained to you is not an RBS system, it is a global system. Every Point Of Sale (POS) transaction that is made, will debit the bank account through the same process. This process does not only happen with One.com bills, it will happen for every POS payment made. Some transactions will debit the account quicker than others, however that will depend on how quickly the retailer collects the balance. This process is in place to help customers keep a track of their transactions as well as being a fraud prevention tool. The money does not leave the account as soon as the transaction is made, therefore the value of the transaction gets subtracted from the available balance so that it cannot be spent. If this did not happen then there is a risk that the customer may spend the full account balance, leading to the account becoming overdrawn when the retailer collects the payment. This would result in bank charges for the customer, and would also leave the bank open to fraud. I hope this has given you a better insight and a clear understanding to the process. Yours sincerely Gavin Bridges Junior Case Manager, Group Customer Relations abc From: Erik Ribsskog [mailto:eribsskog@gmail.com] Sent: 24 December 2010 15:38 To: Bridges, Gavin (Group Customer Relations) Subject: Re: RBS complaint Hi, could you please explain to me why this only happen with One.com-bills. How can you have a system like this, where you trick your customers to belive that money is on the account. This is a customer-alienating system you have, I'd say. Are you seriously telling me that this is supposed to work like this? Give me a break, like they say in America. Could you please escalate this to your line-manager for a second opinion, because I think this sounds a bit unlikely, that payment transactions are supposed to be like this. I've been banking for around 35 years, in Norway and in the UK, and I've never heard of anything like this system, that mis-leads people, and make them lose control on the balance on their bank-accounts. Thank you very much in advance for your help! Best regards, Erik Ribsskog On Fri, Dec 24, 2010 at 10:23 AM, Bridges, Gavin (Group Customer Relations) <Gavin.bridges@rbs.co.uk> wrote: Our Ref: GB/326345 24 December 2010 Mr Erik Ribsskog eribsskog@gmail.com Dear Mr Ribsskog Thank you for your email of 18 December addressed to Ross McDonald, and for your patience while I have looked into this matter for you. I have been asked to reply as I am responsible for customer relations throughout The Royal Bank of Scotland (RBS) Group. I am sorry to hear of the problem you have had with your recent transaction to One.com. I would like to explain the process for a POS transaction debiting your account so that you can understand what has happened. You made a Point Of Sale (POS) transaction to One.com on 10 December. During the transaction process RBS received a request for this payment from One.com and authorised the payment. When the payment is authorised the value of the transaction gets subtracted from your available balance, so that the funds remain there to cover the payment when it debits. This transaction is then pending until One.com collects the funds, this was done on 15 December. This meant that the pending amount became available on your account balance whilst the transaction debited overnight. On 16 December the transaction then appears on your statement as a fully debited transaction. This is the usual process for every POS transaction that is made, therefore I am not willing to uphold your request for compensation. I hope that I have been able to help you understand what has happened with this transaction, and I would like to take this opportunity to wish you a Happy New Year. Thank you for bringing this matter to my attention. Yours sincerely Gavin Bridges Gavin Bridges Junior Case Manager, Group Customer Relations, Gogarburn - House F, P.O. Box 1000, Edinburgh, EH12 1HQ E-mail - Gavin.Bridges@rbs.co.uk abc The Royal Bank of Scotland plc, Registered in Scotland No. 90312. Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB Authorised and regulated by the Financial Services Authority. This e-mail message is confidential and for use by the addressee only. If the message is received by anyone other than the addressee, please return the message to the sender by replying to it and then delete the message from your computer. Internet e-mails are not necessarily secure. The Royal Bank of Scotland plc does not accept responsibility for changes made to this message after it was sent. Whilst all reasonable care has been taken to avoid the transmission of viruses, it is the responsibility of the recipient to ensure that the onward transmission, opening or use of this message and any attachments will not adversely affect its systems or data. No responsibility is accepted by The Royal Bank of Scotland plc in this regard and the recipient should carry out such virus and other checks as it considers appropriate. *** WARNING : This message originates from the Internet ***The Royal Bank of Scotland plc, Registered in Scotland No. 90312. Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB Authorised and regulated by the Financial Services Authority. This e-mail message is confidential and for use by the addressee only. If the message is received by anyone other than the addressee, please return the message to the sender by replying to it and then delete the message from your computer. Internet e-mails are not necessarily secure. The Royal Bank of Scotland plc does not accept responsibility for changes made to this message after it was sent. Whilst all reasonable care has been taken to avoid the transmission of viruses, it is the responsibility of the recipient to ensure that the onward transmission, opening or use of this message and any attachments will not adversely affect its systems or data. No responsibility is accepted by The Royal Bank of Scotland plc in this regard and the recipient should carry out such virus and other checks as it considers appropriate.

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Ole Øren, rektor ved NHI, som ga meg veldig dårlig karakter, på kryssordkompilator-program, han jobber nå i Forsvaret. Hm

http://www.sternerdata.no/Publish/Files/referanser.html

PS.

Forsvaret tulla jo også fælt med meg, og jeg mista en datajobb jeg fikk, uten noen god grunn, under Førstegangstjenesten.

Og jeg fikk ikke lov, av troppsjef, løytnant Frøshaug, til å ringe NHI, for å gi beskjed om at jeg ikke rakk klagemøtet, siden jeg hadde vært på en militærøvelse.

(Dette var under rekruttperioden, av Førstegangstjenesten min.

Jeg dro i militæret, bare noen uker etter at jeg var ferdig på NHI).

Så her lukter det nesten en konspirasjon mot meg, som Forsvaret og NHI-rektor Ole Øren var med på, synes jeg.

Så dette virket ikke bra, synes jeg.

Men vi får se hva som skjer.

Vi får se.

Med hilsen

Erik Ribsskog

PS 2.

Jeg fant ut dette, siden jeg snappet opp et Google-søk, på tracking-cookie-programmet, på bloggen: