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onsdag 6. februar 2013

Jeg sendte en ny e-post til Sivilombudsmannen






Gmail - Klage/Fwd: Påminnelse/Fwd: Klage på ANSA/Fwd: Purring/Fwd: klage til ANSA








Gmail



Erik Ribsskog
<eribsskog@gmail.com>










Klage/Fwd: Påminnelse/Fwd: Klage på ANSA/Fwd: Purring/Fwd: klage til ANSA










Erik Ribsskog

<eribsskog@gmail.com>




Wed, Feb 6, 2013 at 10:12 PM





To:
Postmottak Sivilombudsmannen <postmottak@sivilombudsmannen.no>







Hei,

i 2009, så hadde jeg problemer med Lånekassa.

Og jeg har klaget til Kunnskapsdepartementet.

Men nå ser jeg at Lånekassa har en klagenemd.


Men da burde jeg i år 2009, blitt henvist, fra Kunnskapsdepartementet, til den klagenemda, (mener jeg).

Men det har ikke blitt gjort.

Jeg har tidligere fått høre at forvaltningen har veiledningsplikt.

Jeg kan ikke se at jeg har blitt veiledet her, av Kunnskapsdepartementet.

Så dette vil jeg klage på.

Med hilsen

Erik Ribsskog


---------- Forwarded message ----------

From: Erik Ribsskog <eribsskog@gmail.com>
Date: 2009/9/26
Subject: Påminnelse/Fwd: Klage på ANSA/Fwd: Purring/Fwd: klage til ANSAbr>
To: postmottak@kd.dep.no


Hei,

jeg kan ikke se at jeg har mottatt noen svar på denne e-posten, så jeg sender en påminnelse om dette.


Mvh.

Erik Ribsskog



---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: 2009/9/14
Subject: Klage på ANSA/Fwd: Purring/Fwd: klage til ANSA
To: postmottak@kd.dep.no


Hei,

jeg ser på ANSA's nettsider, at de får flere millioner i støtte fra den norske stat, i året, gjennom dere i Kunnskapsdepartementet og også fra Lånekassa.


Da ble jeg litt irritert, da jeg så det, for jeg har fått slengt i trynet, av ANSA's rådgivere, at jeg ikke var medlem der, så jeg kunne ikke forvente at de skulle yte meg noe service.


Så etter det så har jeg lurt på hvor de fikk alle pengene fra, for det sitter 14-15 folk, på et kontor, og oppfører seg om de er et slags russestyre, vil jeg si, med masse amatørmessige feil, og dårlig kundebehandling.


Og nå sist, så har de ikke svart meg på e-post, så jeg vil gjerne klage på dette, til dere i Kunnskapsdepartementet, siden det er dere, som gir ANSA flest millioner i året vel.


Jeg har også noe klage mot Lånekassa, som jeg har prøvd å få ANSA til å hjelpe meg med.

Men jeg ser at ANSA også får støtte fra Lånekassa, så disse er vel kanskje litt for nærme?

Hvilket departement er det Lånekassa sorterer under, kan dere svare meg på det, tilfeldigvis?

Og jeg ser gjerne at dere undersøker hvorfor ANSA ikke svarer meg, og hvorfor de slenger den i trynet, på meg, at jeg ikke er medlem, så jeg får ikke hjelp, når de får nesten alle pengene fra staten uansett.


Og ANSA, de har jeg nesten ikke hørt om, enda jeg alltid leser aviser, Aftenposten, VG og Dagbladet, har jeg lest hele livet.

Men er ANSA en klubb for folk fra UIO, lurer jeg på?

Hva med de som studerte på HiO, og andre høyskoler, skal ikke de få hjelp fra ANSA?


Hvem andre kan jeg få hjelp av, når jeg blir tullet med av Lånekassa og HiO, som jeg har blitt veldig mye tullet med av?

Så mye at jeg vil si at det er alvorlig, og det har ødelagt hele karriæren min og min økonomi, pga. timingen, på denne tullingen fra Lånekassa og HiO.


På forhånd takk for svar!

Mvh.

Erik Ribsskog

---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>

Date: 2009/8/21
Subject: Purring/Fwd: klage til ANSA
To: tore.berg@ansa.no


Hei,

jeg minner om at jeg ikke har mottatt noe svar på denne e-posten ennå, og sender derfor en purring om dette.


Med hilsen

Erik Ribsskog



---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: 2009/8/4
Subject: Fwd: klage til ANSA
To: tore.berg@ansa.no


Hei,

jeg har tenkt litt mer på det her nå.

Jeg synes at det er rart, at dere gjør sånne feil, når dere er en profesjonell organisasjon,

med 11 heltidsansatte.


Dette er jo som sagt en sak, hvor jeg har blitt tullet med av HiO og Lånekassa, så jeg synes
jeg kunne fått en bedre forklaring, på hva som skjedde her.

I tillegg, så svarte du ikke om ANSA.

Det jeg lurer på, er hva hovedformålet med ANSA er, og hvem får dere midler fra, dette kunne
jeg ikke finne på nettsidene deres.

Får dere støtte av staten, eller har dere 11 personer heltidsansatt dekket av medlemsgebyr?


På forhånd takk for svar!

Mvh.

Erik Ribsskog


---------- Forwarded message ----------

From: Erik Ribsskog <eribsskog@gmail.com>
Date: 2009/8/4
Subject: Re: klage til ANSA
To: tore.berg@ansa.no


Hei,

ok, jeg får prøve det, så får jeg heller kontakte dere, eller andre, seinere, hvis jeg synes

det virker som at de er for urimelige.

Igjen takk for svar!


Mvh.

Erik Ribsskog


2009/8/4 <tore.berg@ansa.no>



Hei,

Jeg vil råde deg til å ta skriftlig
kontakt med Lånekassen, så vil du få et skriftlig svar på hvordan du skal
forholde deg til Lånekassen og hva som kan gjøres for å rydde opp i
situasjonen.


Med vennlig hilsen


Tore C. Berg
Generalsekretær          Tlf:
+47 22 47 76 02
ANSA – Association of Norwegian Students
Abroad


Storgata 19, 0184Oslo           Tlf:
04544







Fra: Erik Ribsskog
[mailto:eribsskog@gmail.com]
Sendt: 3. august 2009 22:07
Til: Tore Christian Berg
Emne: Re: klage til ANSA


Hei,




mange takk for svar!





Hva synes du at jeg burde gjøre med problemene med Lånekassa, at de
tuller med meg,


og at HiO tullet med studiene mine i Sunderland, søknaden dit,
godkjenning av fagene,


og tre Erasmus stipend søknader, og også søknaden om studielån.



Jeg vil gå så langt som til å si at HiO saboterte studiene mine i Sunderland,
og de


ødela karriæren min, for studiene gikk i vasken pga. dette, og jeg
mistet også


kontrollen over gjeld i Norge, mens jeg var i England.





Og nå tuller Lånekassa på samme måten.





Jeg burde kanskje være medlem i ANSA, for å spørre om dette, men jeg
har studert i utlandet,


men jeg har ikke helt fått med meg hva ANSA er, hva er hovedpoenget med
ANSA, vil du si,


hvis det er lov å spørre om dette?





Igjen takk for svar!





Mvh.





Erik Ribsskog




2009/8/3 <tore.berg@ansa.no>


Hei
Erik Ribsskog,

Jeg
har mottatt klagen din. Jeg beklager at du har mottatt to svar fra ANSAs rådgivere.
Det var en feil i administrasjonen av e-poster og ikke med hensikt.

Med
vennlig hilsen


Tore C. Berg
Generalsekretær          Tlf:
+47 22 47 76 02
ANSA – Association of Norwegian Students
Abroad

Storgata 19, 0184Oslo           Tlf:
04544



























Jeg sendte en ny e-post til Bouncer4You






Gmail - Eggdrop bot/Fwd: Bill be paid








Gmail



Erik Ribsskog
<eribsskog@gmail.com>










Eggdrop bot/Fwd: Bill be paid










Erik Ribsskog

<eribsskog@gmail.com>




Wed, Feb 6, 2013 at 5:19 PM





To:
Bouncer4You Internet Services | Herbert Müller <info@bouncer4you.de>







Ok,

that's brilliant!

I logged into irc now, and I couldn't find the bot #blablabot there now, so it looks ok to me.

Perhaps I contact you later if I need an Eggdrop-bot again.


Thanks for the good custommer-support.

Best regards,

Erik Ribsskog


On Wed, Feb 6, 2013 at 4:03 PM, Bouncer4You Internet Services | Herbert Müller <info@bouncer4you.de> wrote:


No Problem!

Bei weiteren Fragen oder Schwierigkeiten stehen wir Ihnen jederzeit zu Verfügung.

__

Mit freundlichen Grüßen
Herbert Müller

Bouncer4You Internet Services

Metzer Strasse 8
D-28211 Bremen


Tel: 01805-684306-588 (*)

Fax: 01805-684306-538 (*)

(*)* Der Anruf kostet 14 ct/min aus dem deutschen Festnetz. Mobilfunkhöchstpreis 42 ct/min.

Registriergericht: Amtsgericht Bremen

Steuernummer: 72 178 08647
USt-IdNr: DE239542735


Von: Erik Ribsskog [mailto:eribsskog@gmail.com]
Gesendet: Dienstag, 5. Februar 2013 13:16

An: Bouncer4You Internet Services | Herbert Müller
Betreff: Re: Eggdrop bot/Fwd: Bill be paid


Hi,
ok, that's very fine.


Thank you very much.
Best regards,

Erik Ribsskog
On Tue, Feb 5, 2013 at 11:33 AM, Bouncer4You Internet Services | Herbert Müller <herbert@bouncer4you.de> wrote:
Dear customer,

as you wished, I have terminated that account.

Bei weiteren Fragen oder Schwierigkeiten stehen wir Ihnen jederzeit zu Verfügung.

__
Mit freundlichen Grüßen

Herbert Müller

Bouncer4You Internet Services
Metzer Strasse 8

D-28211 Bremen

Tel: 01805-684306-588 (*)

Fax: 01805-684306-538 (*)

(*)* Der Anruf kostet 14 ct/min aus dem deutschen Festnetz. Mobilfunkhöchstpreis 42 ct/min.

Registriergericht: Amtsgericht Bremen

Steuernummer: 72 178 08647
USt-IdNr: DE239542735


Von: Erik Ribsskog [mailto:eribsskog@gmail.com]
Gesendet: Donnerstag, 31. Januar 2013 01:12

An: Bouncer4You Internet Services | Herbert Müller
Betreff: Re: Eggdrop bot/Fwd: Bill be paid

Hi,
yes, that's fine, if you terminate the product.

I haven't paid for this eggdrop-shell, since 2010, (I think it must be).

So this time should have expired a long time ago, I think.


But please terminate this product now, (since this Eggdrop has been hijacked, it seems to me).
(And when did you recieve the latest payment, for this Eggdrop-account, please.

Since I wonder who's paying for this bot-account now).

Best regards,

Erik Ribsskog
On Mon, Jan 28, 2013 at 2:22 PM, Bouncer4You Internet Services | Herbert Müller <herbert@bouncer4you.de> wrote:
Dear customer,

I am sorry, but a cancellation now is not possible. We can only terminate your product to the end of the booked time.

Bei weiteren Fragen oder Schwierigkeiten stehen wir Ihnen jederzeit zu Verfügung.

__
Mit freundlichen Grüßen

Herbert Müller

Bouncer4You Internet Services
Metzer Strasse 8

D-28211 Bremen

Tel: 01805-684306-588 (*)

Fax: 01805-684306-538 (*)

(*)* Der Anruf kostet 14 ct/min aus dem deutschen Festnetz. Mobilfunkhöchstpreis 42 ct/min.

Registriergericht: Amtsgericht Bremen

Steuernummer: 72 178 08647
USt-IdNr: DE239542735


Von: Erik Ribsskog [mailto:eribsskog@gmail.com]
Gesendet: Mittwoch, 23. Januar 2013 00:58
An: Bouncer4You Internet Services | Herbert Müller
Betreff: Re: Eggdrop bot/Fwd: Bill be paid

Nei,
Ich muchte kanselieren Eggdrop bitte.

(2011).

Regards,

Erik Ribsskog
On Tue, Jan 22, 2013 at 4:57 PM, Bouncer4You Internet Services | Herbert Müller <herbert@bouncer4you.de> wrote:

Dear customer,

we currently have a problem with the Eggdrop server. We hope that we can fix it until the end of the week and then you can re-install your Eggdrop so that it will work fully again.


Bei weiteren Fragen oder Schwierigkeiten stehen wir Ihnen jederzeit zu Verfügung.

__

Mit freundlichen Grüßen
Herbert Müller

Bouncer4You Internet Services

Metzer Strasse 8
D-28211 Bremen


Tel: 01805-684306-588 (*)
Fax: 01805-684306-538 (*)

(*)* Der Anruf kostet 14 ct/min aus dem deutschen Festnetz. Mobilfunkhöchstpreis 42 ct/min.

Registriergericht: Amtsgericht Bremen

Steuernummer: 72 178 08647
USt-IdNr: DE239542735


Von: Erik Ribsskog [mailto:eribsskog@gmail.com]
Gesendet: Donnerstag, 27. Dezember 2012 00:47
An: info@bouncer4you.info
Cc: Bouncer4You; Bouncer4You


Betreff: Fwd: Eggdrop bot/Fwd: Bill be paid
Hi,

I can't see that I've recieved a reply to this e-mail, so I'm sending a reminder about this.

Hope this is alright!

Yours sincerely,


Erik Ribsskog
PS.

The reason I'm sending this reminder is that someone on irc today made me aware of that this bot is still up and running.

Someone have added a lot of gay-channels on it.


(To make me look stupid, or something, it seems).

What's going on, I was wondering.
I can't see that I've paid for this bot-shell, in a couple of years now.

How can it still be up and running, (and on a lot of strange channels?).

---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Thu, Nov 10, 2011 at 3:25 PM
Subject: Eggdrop bot/Fwd: Bill be paid
To: info@bouncer4you.info
Hi,

I want to cancel subscription for Eggrop-bot please.

Thanks in advance for any help!

Yours sincerely,

Erik Ribsskog
---------- Forwarded message ----------
From: Bouncer4You <info@bouncer4you.info>
Date: Tue, Feb 8, 2011 at 4:00 AM
Subject: Bill be paid
To: eribsskog@gmail.com


Dear Customer,

your bill (RE110112623) four our products of your account 15262 is paid.

Your Bouncer4You Team










Jeg sendte enda en ny e-post til Taroe






Gmail - Update/Fwd: Complaint/Fwd: Problems with LHT/Fwd: Problems with LHT/Fwd: Security Issues








Gmail



Erik Ribsskog
<eribsskog@gmail.com>










Update/Fwd: Complaint/Fwd: Problems with LHT/Fwd: Problems with LHT/Fwd: Security Issues










Erik Ribsskog

<eribsskog@gmail.com>




Wed, Feb 6, 2013 at 4:34 PM





To:
runcornoffice@taroe.org


Cc:
Lars Aasen <lbf@lbf.no>







Hi,

if I complain about how they re-send their e-mails.

That's something they should clean up, in their organisation.

What's the point in having a meeting, (incuding me), about this.


I don't work in LHT.

Even if I rent from LHT, it doesn't mean I work for them.

If I complain in a shop, that's their freezers doesn't work.

This doesn't mean I want to go a meeting there later discussing how to solve this problem.


That would have been something the shop would have been expected to sort themselves really, I think.

So don't buy this 'meeting-stuff' as a best practice, really.


It's just a waste of time for people, if they have to go to meetings, if they complain about something which is wrong.

If one complain about simple stuff that is being done wrong, then you should expect to go to meetings to explain about simple stuff, really.


That means there is a lack of respect for people and their time somewhere, I think.

Erik Ribsskog


---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Wed, Feb 6, 2013 at 4:12 PM
Subject: Re: Complaint/Fwd: Problems with LHT/Fwd: Problems with LHT/Fwd: Security Issues
To: Runcorn Office <runcornoffice@taroe.org>
Cc: Lars Aasen <lbf@lbf.no>


Hi,

ok, I didn't like the meeting part.

Why can't they just deal with comlaints in writing, (if the tenants wants this).


I think that should be the people who complains preogative.


(If it's kept in writing then one can document what's being said).

And I think you should threat tenants who contact you as members, untill they've refused your invitation to be a member.


Or else it's a bit inpolite, I think.

But thank you for your e-mails anyway!

Erik Ribsskog



On Wed, Feb 6, 2013 at 3:05 PM, Runcorn Office <runcornoffice@taroe.org> wrote:

Dear Erik

Unfortunately, we do not have the resources to have a continual dialogue with you as our members must come first.

If you wish to complain to LHT, our final bit of advice to you, is that you should write you complaint or issues in a letter and post it to their office.

LHT will either invite you to attend a meeting, or attend your home (your choice), with a view of resolving your issue.

Be assured these are normal day to day occurrences and considered as best practise.

Thank you

TAROE

TAROE The Tenants and Residents Organisations of England

The Old Police Station
Mersey Road

Runcorn
Cheshire

WA7 1DF

Tel:  01928 798120


This message, and the associated files, is intended only for the use of the individual or entity to which it is addressed and may contain information that is confidential or subject to copyright. If you are not the intended recipient please note that any copying or distribution of this message, or files associated with this message, is strictly prohibited. If you have received this message in error, please notify us immediately. Opinions, conclusions and other information in this message that do not relate to the official business of TAROE shall be understood as neither given nor endorsed by TAROE.


From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 06 February 2013 13:44
To: enquiries@symphonyhousing.org.uk
Cc: Runcorn Office; Lars Aasen; Info
Subject: Conplaint/Fwd: Problems with LHT/Fwd: Problems with LHT/Fwd: Security Issues
Hi,

I wanted to complain about that when I sent an e-mail, to the Managing Director, of LHT.


(To the LHT general enquiery e-mail address).

Then this e-mail was just sent on, to the Neigbourhood Team Leader, (it seemed to me).



So I wanted to complain about this.
(Since I think I wasn't taken seriously then.


When I send an e-mail to the Managing Director.

Then it should be sent to the Managing Director, I think.

And not to someone at a much lower level, in the organisation).

So I wanted to please complain about this.

Best regards,

Erik Ribsskog

---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Wed, Feb 6, 2013 at 1:20 PM
Subject: Re: Problems with LHT/Fwd: Problems with LHT/Fwd: Security Issues
To: Runcorn Office <runcornoffice@taroe.org>
Cc: Lars Aasen <lbf@lbf.no>


Hi,
Leieboerforeningen in Norway told me that the tenants-organisations in the UK, were 'struggeling'.


So I wasn't sure if I was going to get a reply from you.

So I'm very grateful that I got one, anyway.

Thank you very much for this reply!

Best regards,

Erik Ribsskog

On Wed, Feb 6, 2013 at 12:10 PM, Runcorn Office <runcornoffice@taroe.org> wrote:

Dear Mr Ribsskog

Our many years’ experience in housing shows that housing organisations always pick the most appropriate practitioner to respond to letters in the first instance.

If people are still unhappy, they can then progress their issue through the organisations Complaints Procedure.

Regards

TAROE


TAROE The Tenants and Residents Organisations of England
The Old Police Station
Mersey Road

Runcorn
Cheshire

WA7 1DF

Tel:  01928 798120


This message, and the associated files, is intended only for the use of the individual or entity to which it is addressed and may contain information that is confidential or subject to copyright. If you are not the intended recipient please note that any copying or distribution of this message, or files associated with this message, is strictly prohibited. If you have received this message in error, please notify us immediately. Opinions, conclusions and other information in this message that do not relate to the official business of TAROE shall be understood as neither given nor endorsed by TAROE.


From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 01 February 2013 00:43
To: runcornoffice@taroe.org
Cc: Info; Lars Aasen; LHT Customer Service
Subject: Problems with LHT/Fwd: Problems with LHT/Fwd: Security Issues
Hi,
do you have any advice to give regarding this problem?

(If I send an e-mail to the Managing Director, then the Neigbourhood Team Leader replies).
Best regards,

Erik Ribsskog


---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Thu, Jan 31, 2013 at 5:32 PM
Subject: Re: Problems with LHT/Fwd: Security Issues
To: Info <Info@tpas.org.uk>
Cc: Lars Aasen <lbf@lbf.no>


Hi,
thank you for the e-mail!

I've also sent to Leieboerforeningen about this, so perhaps they'll reply.


And I've also posted about this on my blog, so perhaps the Managing Director reads about this there later.

We'll see.


Thanks again for the e-mail!

Best regards,

Erik Ribsskog

On Thu, Jan 31, 2013 at 12:27 PM, Info <Info@tpas.org.uk> wrote:
Dear Erik,

Thank you for your enquiry. As I have stated in a previous email, I am continually monitoring the emails that you copy TPAS into and we will continue to do so for as long as you copy us in. Unfortunately TPAS, which stands for Tenant Participation Advisory Service, is not an organisation that handles tenants’ complaints, we specialise in issues concerning resident involvement, providing support and training to members wanting to improve this aspect of the business.

Yours,

Andrew Rynham

Research Officer

0161 868 3531 (direct line)



TPAS promotes excellence in resident involvement & empowerment through training, advice & accreditation, representing 1900 tenant groups and 250 landlords.

P Before printing, please think about the environment


From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 29 January 2013 03:07
To: Info
Cc: Lars Aasen; Harry Erwin; l.kennedy@easylaw.co.uk; hv-02.kontakt
Subject: Problems with LHT/Fwd: Security Issues

Hi,
I've sent a complaint about the Neighbourhood Team Leader, to the Managing Director, at LHT.

And then I get a response, to this complaint, from the person I'm complaining about.

Then it's something wrong at LHT, I think.
The e-mails are being sent to the wrong people there.


So perhaps this is a case for Tpas and/or Leieboerforeningen?

Best regards,
Erik Ribsskog
---------- Forwarded message ----------
From: LHT Customer Service <csc@lht.co.uk>
Date: Mon, Jan 28, 2013 at 5:05 PM
Subject: Security Issues
To: "eribsskog@gmail.com" <eribsskog@gmail.com>
Dear Mr Ribsskog,

I write in response to your recent email dated 27 January 2013.

I’m sorry if you feel that my previous letter was impolite, it was not intended to be. Our concern is simply to prevent inappropriate emails being sent to our employees. We have not made any reference to your account having been hacked. What we have said is that you have previously made us aware of security issues around your account. Since we are continuing to receive inappropriate emails from your account, which you now inform us were not sent by you, then I would suggest that there are indeed security issues of some sort relating to your email account. We received a further inappropriate email from your account shortly after your last email on 27 January. We would again welcome the opportunity to discuss these issues with you, but we are respectful of your wish not to attend a meeting with us.

The most recent email was more direct in content, and constitutes nuisance behaviour directed at our employees (whether this was perpetrated by yourself or by people who are targeting you). Therefore we will be contacting the police to discuss the situation to see if there is anything we can do to resolve this. You have informed us that the emails are not sent by you and that you have informed the police of this in the past, so hopefully we will have more luck in raising these issues with them. I do not want to block your email address at this point as it is your preferred method of communicating with us, but if we can’t resolve the nuisance emails then we need to consider the best ways to prevent this.

You have mentioned in your email that this situation is causing you distress. Please be assured that it is not our intention to cause any upset. However, I hope that you understand that we are required to follow up on suspect correspondence primarily out of a duty of care to our employees, but also to see if we can provide support to yourself if you are being targeted.

I would like to share with you the content of the correspondence we received from your account, as I feel that you should be aware of the sort of thing that is being sent in your name. However, I do not want to do this without some assurances that you will not post these on your blog, as I do not want the officers named in the correspondence to become potential targets for the internet ‘trolls’ which appear to be targeting you.  

I would also confirm that the letters you have received were in fact sent by Royal Mail, but we do not generally use stamps due to the number of letters we send out. We have what is known as a franking machine which keeps a record of the letters we send out and prints a code on the envelope so that Royal Mail can charge us accordingly, so please do not be alarmed by this.

Thanks

Allan Eveleigh

Neighbourhood Team Leader
Liverpool Housing Trust

211 Walton Road
Liverpool

L4 4AJ
Tel: 01928796000

Email: csc@lht.co.uk


Liverpool Housing Trust is part of Symphony Housing Group


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the system manager.
Scanned by the Clearswift SECURE Email Gateway.
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TP Workers Conference: 18th-19th March 2013. The biggest event to learn about the value of tenant empowerment. www.tpas.org.uk/TP_Workers_Conference












Jeg sendte en ny e-post til Taroe






Gmail - RE: Complaint/Fwd: Problems with LHT/Fwd: Problems with LHT/Fwd: Security Issues







Gmail



Erik Ribsskog
<eribsskog@gmail.com>









RE: Complaint/Fwd: Problems with LHT/Fwd: Problems with LHT/Fwd: Security Issues









Erik Ribsskog

<eribsskog@gmail.com>




Wed, Feb 6, 2013 at 4:12 PM




To:
Runcorn Office <runcornoffice@taroe.org>


Cc:
Lars Aasen <lbf@lbf.no>





Hi,

ok, I didn't like the meeting part.

Why can't they just deal with comlaints in writing, (if the tenants wants this).

I think that should be the people who complains preogative.


(If it's kept in writing then one can document what's being said).

And I think you should threat tenants who contact you as members, untill they've refused your invitation to be a member.


Or else it's a bit inpolite, I think.

But thank you for your e-mails anyway!


Erik Ribsskog


On Wed, Feb 6, 2013 at 3:05 PM, Runcorn Office <runcornoffice@taroe.org> wrote:

Dear Erik

Unfortunately, we do not have the resources to have a continual dialogue with you as our members must come first.

If you wish to complain to LHT, our final bit of advice to you, is that you should write you complaint or issues in a letter and post it to their office.

LHT will either invite you to attend a meeting, or attend your home (your choice), with a view of resolving your issue.

Be assured these are normal day to day occurrences and considered as best practise.

Thank you

TAROE

TAROE The Tenants and Residents Organisations of England

The Old Police Station
Mersey Road

Runcorn
Cheshire

WA7 1DF

Tel:  01928 798120


This message, and the associated files, is intended only for the use of the individual or entity to which it is addressed and may contain information that is confidential or subject to copyright. If you are not the intended recipient please note that any copying or distribution of this message, or files associated with this message, is strictly prohibited. If you have received this message in error, please notify us immediately. Opinions, conclusions and other information in this message that do not relate to the official business of TAROE shall be understood as neither given nor endorsed by TAROE.


From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 06 February 2013 13:44
To: enquiries@symphonyhousing.org.uk
Cc: Runcorn Office; Lars Aasen; Info
Subject: Conplaint/Fwd: Problems with LHT/Fwd: Problems with LHT/Fwd: Security Issues
Hi,

I wanted to complain about that when I sent an e-mail, to the Managing Director, of LHT.


(To the LHT general enquiery e-mail address).

Then this e-mail was just sent on, to the Neigbourhood Team Leader, (it seemed to me).



So I wanted to complain about this.
(Since I think I wasn't taken seriously then.


When I send an e-mail to the Managing Director.

Then it should be sent to the Managing Director, I think.

And not to someone at a much lower level, in the organisation).

So I wanted to please complain about this.

Best regards,

Erik Ribsskog

---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Wed, Feb 6, 2013 at 1:20 PM
Subject: Re: Problems with LHT/Fwd: Problems with LHT/Fwd: Security Issues
To: Runcorn Office <runcornoffice@taroe.org>
Cc: Lars Aasen <lbf@lbf.no>


Hi,
Leieboerforeningen in Norway told me that the tenants-organisations in the UK, were 'struggeling'.


So I wasn't sure if I was going to get a reply from you.

So I'm very grateful that I got one, anyway.

Thank you very much for this reply!

Best regards,

Erik Ribsskog

On Wed, Feb 6, 2013 at 12:10 PM, Runcorn Office <runcornoffice@taroe.org> wrote:
Dear Mr Ribsskog

Our many years’ experience in housing shows that housing organisations always pick the most appropriate practitioner to respond to letters in the first instance.

If people are still unhappy, they can then progress their issue through the organisations Complaints Procedure.

Regards

TAROE


TAROE The Tenants and Residents Organisations of England
The Old Police Station
Mersey Road

Runcorn
Cheshire

WA7 1DF

Tel:  01928 798120


This message, and the associated files, is intended only for the use of the individual or entity to which it is addressed and may contain information that is confidential or subject to copyright. If you are not the intended recipient please note that any copying or distribution of this message, or files associated with this message, is strictly prohibited. If you have received this message in error, please notify us immediately. Opinions, conclusions and other information in this message that do not relate to the official business of TAROE shall be understood as neither given nor endorsed by TAROE.


From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 01 February 2013 00:43
To: runcornoffice@taroe.org
Cc: Info; Lars Aasen; LHT Customer Service
Subject: Problems with LHT/Fwd: Problems with LHT/Fwd: Security Issues

Hi,
do you have any advice to give regarding this problem?

(If I send an e-mail to the Managing Director, then the Neigbourhood Team Leader replies).
Best regards,

Erik Ribsskog


---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Thu, Jan 31, 2013 at 5:32 PM
Subject: Re: Problems with LHT/Fwd: Security Issues
To: Info <Info@tpas.org.uk>
Cc: Lars Aasen <lbf@lbf.no>


Hi,
thank you for the e-mail!

I've also sent to Leieboerforeningen about this, so perhaps they'll reply.


And I've also posted about this on my blog, so perhaps the Managing Director reads about this there later.

We'll see.


Thanks again for the e-mail!

Best regards,

Erik Ribsskog

On Thu, Jan 31, 2013 at 12:27 PM, Info <Info@tpas.org.uk> wrote:
Dear Erik,

Thank you for your enquiry. As I have stated in a previous email, I am continually monitoring the emails that you copy TPAS into and we will continue to do so for as long as you copy us in. Unfortunately TPAS, which stands for Tenant Participation Advisory Service, is not an organisation that handles tenants’ complaints, we specialise in issues concerning resident involvement, providing support and training to members wanting to improve this aspect of the business.

Yours,

Andrew Rynham

Research Officer

0161 868 3531 (direct line)



TPAS promotes excellence in resident involvement & empowerment through training, advice & accreditation, representing 1900 tenant groups and 250 landlords.

P Before printing, please think about the environment


From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 29 January 2013 03:07
To: Info
Cc: Lars Aasen; Harry Erwin; l.kennedy@easylaw.co.uk; hv-02.kontakt
Subject: Problems with LHT/Fwd: Security Issues

Hi,
I've sent a complaint about the Neighbourhood Team Leader, to the Managing Director, at LHT.

And then I get a response, to this complaint, from the person I'm complaining about.

Then it's something wrong at LHT, I think.
The e-mails are being sent to the wrong people there.


So perhaps this is a case for Tpas and/or Leieboerforeningen?

Best regards,
Erik Ribsskog
---------- Forwarded message ----------
From: LHT Customer Service <csc@lht.co.uk>
Date: Mon, Jan 28, 2013 at 5:05 PM
Subject: Security Issues
To: "eribsskog@gmail.com" <eribsskog@gmail.com>
Dear Mr Ribsskog,

I write in response to your recent email dated 27 January 2013.

I’m sorry if you feel that my previous letter was impolite, it was not intended to be. Our concern is simply to prevent inappropriate emails being sent to our employees. We have not made any reference to your account having been hacked. What we have said is that you have previously made us aware of security issues around your account. Since we are continuing to receive inappropriate emails from your account, which you now inform us were not sent by you, then I would suggest that there are indeed security issues of some sort relating to your email account. We received a further inappropriate email from your account shortly after your last email on 27 January. We would again welcome the opportunity to discuss these issues with you, but we are respectful of your wish not to attend a meeting with us.

The most recent email was more direct in content, and constitutes nuisance behaviour directed at our employees (whether this was perpetrated by yourself or by people who are targeting you). Therefore we will be contacting the police to discuss the situation to see if there is anything we can do to resolve this. You have informed us that the emails are not sent by you and that you have informed the police of this in the past, so hopefully we will have more luck in raising these issues with them. I do not want to block your email address at this point as it is your preferred method of communicating with us, but if we can’t resolve the nuisance emails then we need to consider the best ways to prevent this.

You have mentioned in your email that this situation is causing you distress. Please be assured that it is not our intention to cause any upset. However, I hope that you understand that we are required to follow up on suspect correspondence primarily out of a duty of care to our employees, but also to see if we can provide support to yourself if you are being targeted.

I would like to share with you the content of the correspondence we received from your account, as I feel that you should be aware of the sort of thing that is being sent in your name. However, I do not want to do this without some assurances that you will not post these on your blog, as I do not want the officers named in the correspondence to become potential targets for the internet ‘trolls’ which appear to be targeting you.  

I would also confirm that the letters you have received were in fact sent by Royal Mail, but we do not generally use stamps due to the number of letters we send out. We have what is known as a franking machine which keeps a record of the letters we send out and prints a code on the envelope so that Royal Mail can charge us accordingly, so please do not be alarmed by this.

Thanks

Allan Eveleigh

Neighbourhood Team Leader
Liverpool Housing Trust

211 Walton Road
Liverpool

L4 4AJ
Tel: 01928796000

Email: csc@lht.co.uk


Liverpool Housing Trust is part of Symphony Housing Group


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TP Workers Conference: 18th-19th March 2013. The biggest event to learn about the value of tenant empowerment. www.tpas.org.uk/TP_Workers_Conference










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Overhørte på Rimi Bjørndal, (jeg jobbet som butikksjef/leder i ti år, i mange forskjellige butikker), i 2003, at jeg var forfulgt av 'mafian', mm. Har etter dette ikke fått rettighetene mine, i mange saker. Blogger derfor om problemer med å få rettigheter, mm. Mine memoarer, (Min Bok 1-10), kan også finnes på johncons-blogg, (se: 'Etiketter'). Jeg blogger også om slektsforskning, (etter at min danskfødte mormor, som var etter adelige/kongelige, døde i 2009). Har også vært såvidt innom Høyre/Unge Høyre, i sin tid. Har også studert informasjonsbehandling/IT/Computing, (på NHI, HiO IU og University of Sunderland). Har også bakgrunn fra handel og kontor, (grunnkurs, økonomi med markedsføring og data). Er/var også i Heimevernet, (etter at jeg ble overført dit, etter førstegangstjeneste i infanteriet, (og en rep-øvelse i mob-hæren), i forbindelse med omorganiseringer, i Forsvaret, etter den kalde krigen). Blir også utsatt for mye nettmobbing, mm. johncons-blogg, (og mine memoarer og nettbutikk), er kjent fra TV-programmet Tweet4Tweet, i 2012, (selv om jeg måtte klage, for programmet var veldig useriøst/nedlatende, mm.).

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