Jeg oppdaterte Personal Profile paa CV-en min

Jeg sendte en ny e-post til BT

fromErik Ribsskog eribsskog@gmail.com
toresidential.services@bt.com

dateTue, Aug 30, 2011 at 12:46 PM
subjectFwd: Moving [Incident: 110818-003629]
mailed-bygmail.com

hide details 12:46 PM (0 minutes ago)


Hi,

could you please set up a Direct Debit plan for £1.50 for the e-mail, a month.

(Or around £5 a month if I'm in arrears).

Hope this is alright!

Yours sincerely,

Erik Ribsskog

PS.

My new address is:

Azalea Lounge
1-2 Azalea Terrace North
Sunderland
SR2 7ES


- Hide quoted text -
---------- Forwarded message ----------
From: Erik Ribsskog
Date: Fri, Aug 19, 2011 at 12:50 PM
Subject: Re: Moving [Incident: 110818-003629]
To: Residential Services



Hi,

well I've canceled the old direct debit, since I've moved now.

I wanted a new Direct Debit set up now, for the £1.50 a month.

I haven't got a landline-phone here at the university and I'm out of credit, on my mobile, so I would prefer to deal with this in writing, on e-mail.

Hope this is alright!

Yours sincerely,

Erik Ribsskog


On Fri, Aug 19, 2011 at 12:39 PM, Residential Services wrote:





Recently you requested personal assistance from our on-line support centre. Below is a summary of your request and our response.

If this issue is not resolved to your satisfaction, you may reopen it within the next 7 days.

Thank you for allowing us to be of service to you.


Subject
Moving

Discussion Thread
Response (Kantha )19/08/2011 12:39 PM
Dear Mr. Ribsskog,

Thank you for your recent e-mail regarding the cancellation of the line and your e-mail with BT.

Yes you have to set up direct debit for the payment. But make sure that you have to request for this service when you place an order to stop your Broadband and telephone line.

If you want to discuss further please provide me the your alternate contact number.

I hope you are happy with all I have done for you. You will be getting an e-mail soon with a short survey. Please be honest, it is about how I have dealt with things and also more generally about BT.

Thank you for contacting BT.

Yours sincerely,

Kantha Lolugu.
Digital Care Advisor

This e-mail contains BT information, which may be privileged or confidential. It's meant only for the individual(S) or entity named above. If you're not the intended recipient, note that disclosing, copying, distributing or using this information is prohibited. If you've received this e-mail in error, please let me know immediately on the e-mail address above. Thank you. We monitor our e-mail system, and may record your e-mails.
British Telecommunications plc
Registered office: 81 New gate Street London EC1A 7AJ Registered in England no: 1800000
Customer By Email (Erik Ribsskog)19/08/2011 12:28 PM
Hi,
yes that's right, I would please like to cancel broadband and my old
landline.
It's ok to pay £1.50 a month for the BT e-mail and Flickr, I think, since I
want to please keep my pictures on Flickr.
Can we set ut a Direct Debit, from next month, for the e-mail and Flickr?
Yours sincerely,
Erik Ribsskog
On Fri, Aug 19, 2011 at 12:13 PM, Residential Services <
residential.services@bt.com> wrote:
>
Response (Kantha )19/08/2011 12:13 PM
Dear Mr. Ribsskog,

Thank you for your recent e-mail regarding the cancellation of the line and your e-mail with BT.

I am sorry for the confusion caused to you in this regard.

I tried calling you today on your contact number to discuss about this e-mail. Unfortunately I missed you.

I understand that you want to cancel your Broadband and telephone line and you want to retain your BT e-mail to continue with your Blogs.I would like to inform you that it is possible however you will be charged £1.50 per month to maintain the e-mail even you have cancelled the account.

So if you want to cancel the phone and Broad band and to retain your e-mail please contact us as we need the account holders concern.

I hope you are happy with all I have done for you. You will be getting an e-mail soon with a short survey. Please be honest, it is about how I have dealt with things and also more generally about BT.

Thank you for contacting BT.

Yours sincerely,

Kantha Lolugu.
Digital Care Advisor

This e-mail contains BT information, which may be privileged or confidential. It's meant only for the individual(S) or entity named above. If you're not the intended recipient, note that disclosing, copying, distributing or using this information is prohibited. If you've received this e-mail in error, please let me know immediately on the e-mail address above. Thank you. We monitor our e-mail system, and may record your e-mails.
British Telecommunications plc
Registered office: 81 New gate Street London EC1A 7AJ Registered in England no: 1800000
Auto-Response18/08/2011 11:43 AM
This is an automatic response, please don't reply to this address.

Thanks for contacting us, we will reply to you as soon as we can.

The reference number for your email is 110818-003629.
If you need to contact us again before we reply, please tell us your
reference number. The best way to contact us is by visiting
www.bt.com/help/contactus.


For help and advice 24 hours a day please visit www.bt.com/help.


Kind regards,

eCustomer Services Team

This email contains BT information, which may be privileged or confidential. It's meant only for the individual(s) or entity named above. If you're not the intended recipient, note that disclosing, copying, distributing or using this information is prohibited. If you've received this email in error, please let me know immediately on the email address above. Thank you. We monitor our email system, and may record your emails.
British Telecommunications plc

Registered office: 81 Newgate Street London EC1A 7AJ Registered in England no: 1800000

Customer By Email (Erik Ribsskog)18/08/2011 11:43 AM
Hi,

I've moved from my address in Liverpool now, to study at the University of
Sunderland.

So I don't need the landline or broadband now, but I want to keep the
Flickr-account, since I have a lot of important files on that, for my blog.

Hope this is alright!

Yours sincerely,

Erik Ribsskog

Landline-number: 0151 236 3298

Old address:

Flat 3
5 Leather Lane
Liverpool
L2 2AE


This email contains BT information, which may be privileged or confidential. It's meant only for the individual(s) or entity named above. If you're not the intended recipient, note that disclosing, copying, distributing or using this information is prohibited. If you've received this email in error, please let me know immediately on the email address above. Thank you. We monitor our email system, and may record your emails.

British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no: 1800000

[---001:004652:13201---]

Jeg sendte en e-post til Buchanan

fromErik Ribsskog eribsskog@gmail.com
togeneral@bcwgroup.com

dateTue, Aug 30, 2011 at 12:22 PM
subjectNew address
mailed-bygmail.com

hide details 12:22 PM (16 minutes ago)


Hi,

my new address is:

Erik Ribsskog
Azalea Lounge
1-2 Azalea Terrace North
Sunderland
SR2 7ES

Jeg sendte en e-post til CCS

fromErik Ribsskog eribsskog@gmail.com
toDeana Everett

dateTue, Aug 30, 2011 at 12:37 PM
subjectRe: New address
mailed-bygmail.com

hide details 12:37 PM (0 minutes ago)


Hi,

from earlier correspondence it seems to be: Ref: 34355287

Best regards,

Erik Ribsskog


- Hide quoted text -
On Tue, Aug 30, 2011 at 12:22 PM, Deana Everett wrote:

Hi

Can you please advise us of our reference number?

Many thanks
Deana


From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 30 August 2011 12:18
To: Deana Everett
Subject: New address

Hi,

my new address is:

Azalea Lounge
1-2 Azalea Terrace North
Sunderland
SR2 7ES

Jeg sendte en ny e-post til DML

fromErik Ribsskog eribsskog@gmail.com
toSales@debt-managers.co.uk

dateTue, Aug 30, 2011 at 12:08 PM
subjectGiros
mailed-bygmail.com

hide details 12:08 PM (0 minutes ago)


Hi,

I was evicted the week before last, (which I have comlained about to the Parliamentary Ombudsman), and have missed one token payment.

Could you please send more giros to my new address, and then I could start paying token payments again next month.

Hope this is alright!

Yours sincerely,

Erik Ribsskog

PS.

My new address is:

Azalea Lounge
1-2 Azalea Terrace North
Sunderland
SR2 7ES

Jeg sendte en ny e-post til Ingeus

fromErik Ribsskog eribsskog@gmail.com
toPaul Nesbit

dateTue, Aug 30, 2011 at 11:58 AM
subjectRe: Appointment next week
mailed-bygmail.com

hide details 11:58 AM (0 minutes ago)


Hi Paul,

I will be signing for the Jobcentre in the nearest weeks/months at least.

No more places on the Finnish language-studies at the University.

(Only joking I was really trying to get to start studying History or more IT).

So I guess I'm still on the Work Programme.

The Jobcentre here in Sunderland, would also contact Ingeus, regarding this, Anita Ford there told me, on a meeting, on Friday, last week.

Hope this is alright and sorry if I joke to much regarding the Finnish-studies!

Best regards,

Erik Ribsskog


- Hide quoted text -
On Tue, Aug 30, 2011 at 8:45 AM, Paul Nesbit wrote:

Hello Erik,

I’ve just returned to work this morning following a two-week holiday. Thanks for keeping me appraised about your situation.

Under the circumstances I won’t expect you in for this appointment. Let me know what happens with regard to Sunderland University or if you will be signing for JSA in the area. I will find out where the nearest Ingeus office is to you.

Regards

Paul Nesbit
Employment Advisor

Ingeus UK Ltd
DBH Liverpool Business Centre
The Corn Exchange
Fenwick Street
Liverpool
L2 7QL

Tel: 0151 225 0225
www.ingeus.co.uk

From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 26August 2011 10:13
To: Paul Nesbit
Subject: Appointment next week

Hi,

like I've earlier updated about, I've had a dispute with my Landlord, in Liverpool, and have had to move.

I had been gived a study-place at my old university, in the UK, University of Sunderland, so I went here.

To top it up I now also have a dispute with the University, it seems, and it's now more likely that I'll be a Jobseeker, and not a student, the next time.

It's a bit far for me to go to Liverpool now, for our appointment on Tuesday, next week.

Do you want me to go to a meeting with Ingeus here in the North East?

I'm going to a meeting on the Jobcentre, here in Sunderland, later today, so I'll also be updating them about this.

Hope this is alright!

Yours sincerely,

Erik Ribsskog




This email transmission including any attachments is confidential and may also contain information that is legally privileged and copyright material. It is intended solely for the addressee. If you receive this email by mistake please promptly inform us by reply email and then delete the email and destroy any printed copy. You must not disclose or use in any way the information in the email. If you are not the intended recipient of this email transmission, any use, interference with, disclosure or copying of this email transmission, or action taken in reliance on this email transmission, is unauthorised, prohibited and may be unlawful. There is no warranty that this email is error or virus free. It may be a private communication and, if so, does not represent the views of the Ingeus Group of Companies or its management. If it is a private communication, care should be taken in opening it to ensure that undue offence is not given.

Ingeus UK Limited is registered in England and Wales with company number 4320853.
http://www.ingeus.co.uk

Jeg sendte en ny e-post angaaende annonser paa bloggen

fromErik Ribsskog eribsskog@gmail.com
toSherry Williams

dateTue, Aug 30, 2011 at 11:48 AM
subjectRe: Proposal for http://johncons-mirror.blogspot.com/
mailed-bygmail.com

hide details 11:48 AM (0 minutes ago)


Hi,

yes, I have been looking at selling ads on the blog, so if you have an offer, I would be interested to hear.

Yours sincerely,

Erik Ribsskog


- Hide quoted text -
On Mon, Aug 29, 2011 at 2:31 PM, Sherry Williams wrote:

Dear Webmaster,

My name is Sherry, and my company Topspot-Promotions represents online sport sites in various domains. We are looking at reputable sites to offer them profitable opportunities to help promote some of my clients sites.

We would like to know if you are interested in working with us on this. For further details please don't hesitate to contact me.

Cheers,
Sherry Williams
Advertising Consultant
Business Development Department
Sherry.Williams@topspot-promotions.net
http://www.topspot-promotions.net

Jeg sendte en ny e-post til the Parliamentary Ombudsman

fromErik Ribsskog eribsskog@gmail.com
toPhso Enquiries

dateTue, Aug 30, 2011 at 11:44 AM
subjectFwd: Domestic Housemove [#3109573]
mailed-bygmail.com

hide details 11:44 AM (0 minutes ago)





---------- Forwarded message ----------
From: Erik Ribsskog
Date: Tue, Aug 30, 2011 at 11:44 AM
Subject: Re: Domestic Housemove [#3109573]

- Hide quoted text -
To: customerservice@swalec.co.uk



Hi,

yes, that's ok I guess.

It's the Bailiff from Liverpool County Court who has access to the flat.

I'm sending a copy of this e-mail to the Parliamentary Ombudsman, since I have complained about the eviction from the mentioned address, to them.

Best regards,

Erik Ribsskog


On Mon, Aug 29, 2011 at 1:48 PM, Swalec wrote:




Dear Mr Ribsskog
Thank you for your email.
If you do not have your closing meter readings then these will be estimated based on your usage at the property.


Kind Regards

Yvonne Hendry
Customer Service


--Original Message--
From: eribsskog@gmail.com

Date: 25/08/2011 11:06:51
To: customerservice@swalec.co.uk

Cc: phso.enquiries@ombudsman.org.uk
Subject: Re: Domestic Housemove [#3109573]

Hi,


unfortunately I haven't got access to the address, since I was thrown out by the Landlord, Liverpool County Court and the Bailiff, after a dispute and even if I've complained to the Parliamentary Ombudsman. I'm therefore sending this e-mail as a copy to them, and hope they can give me some advice regarding this.

Sorry about the problems with this!


Hope this is alright!

Yours sincerely,

Erik Ribsskog



On Wed, Aug 24, 2011 at 1:21 PM, Swalec wrote:




Dear Mr Ribsskog
Thank you for your email.
Your account has now been closed as of 17 August 2011. If you can provide your closing meter reading I will ensure this is updated.


Kind Regards

Yvonne Hendry
Customer Service


--Original Message--
From: eribsskog@gmail.com
Date: 18/08/2011 11:37:35
To: customerservice@swalec.co.uk
Subject: Domestic Housemove

HOUSEMOVES INTERNET FORM
------------------------


PERSONAL DETAILS
----------------
Customer Type : Domestic
Title : Mr
Firstname : Erik
Surname : Ribsskog
Telephone :
Email : eribsskog@gmail.com
Pre payment meter : No


MOVE OUT ADDRESS
----------------
Customer moving out : Mr Erik Ribsskog
Date of move : 17/08/2011
House Name/No. : 5
Address line 1 : Leather Lane
Address line 2 :
Address line 3 :
Town/City : Liverpool
County : Merseyside
Postcode : L2 2AE
Customer Account No. :

Organisation receiving the keys:
Type : Other
Contact name : Bailiff, Liverpool County Court
Contact phone :

Services already provided to this site:
Electricity : Yes
Gas : No


FORWARDING ADDRESS
------------------
House Name/No. : Clanny House
Address line 1 : Block 13 Flat 115
Address line 2 : Peacock Street
Address line 3 :
Town/City : Sunderland
County : Tyne and Wear
Postcode : SR4 6UH


SECURITY INFORMATION
--------------------
User Id : 3bde9b50-7738-4e10-8b2f-cd9853357084
IP Address 161.12.12.3
Website submitted from : SWALEC
Date/Time submitted : 18/08/2011 11:32:21


The information in this e-mail is confidential and may be legally privileged. It may not represent the views of Scottish and Southern Energy Group. It is intended solely for the addressees. Access to this e-mail by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any unauthorised recipient should advise the sender immediately of the error in transmission. Unless specifically stated otherwise, this email (or any attachments to it) is not an offer capable of acceptance or acceptance of an offer and it does not form part of a binding contractual agreement. Scottish Hydro Electric, Southern Electric, SWALEC, Atlantic Electric and Gas, S+S and SSE Power Distribution are trading names of the Scottish and Southern Energy Group.
Scottish and Southern Energy plc, Inveralmond House, 200 Dunkeld Road, Perth, Perthshire, PH1 3AQ. Registered in Scotland Number. 117119
www.scottish-southern.co.uk

**********************************************************************

The information in this e-mail is confidential and may be legally privileged. It may not represent the views of Scottish and Southern Energy Group. It is intended solely for the addressees.
Access to this e-mail by anyone else is unauthorised.If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any unauthorised recipient should advise the sender immediately of the error in transmission. Unless specifically stated otherwise, this email (or any attachments to it) is not an offer capable of acceptance or acceptance of an offer and it does not form part of a binding contractual agreement.
Scottish Hydro, Southern Electric, SWALEC, Atlantic Electric and Gas, S+S and Scottish and Southern Energy Power Distribution are trading names of the Scottish and Southern Energy Group. Scottish and Southern Energy plc, Registered Office: Inveralmond House, 200 Dunkeld Road, Perth, PH1 3AQ. Registered in Scotland Number SC117119
**********************************************************************





The information in this e-mail is confidential and may be legally privileged. It may not represent the views of Scottish and Southern Energy Group. It is intended solely for the addressees. Access to this e-mail by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any unauthorised recipient should advise the sender immediately of the error in transmission. Unless specifically stated otherwise, this email (or any attachments to it) is not an offer capable of acceptance or acceptance of an offer and it does not form part of a binding contractual agreement. Scottish Hydro Electric, Southern Electric, SWALEC, Atlantic Electric and Gas, S+S and SSE Power Distribution are trading names of the Scottish and Southern Energy Group.
Scottish and Southern Energy plc, Inveralmond House, 200 Dunkeld Road, Perth, Perthshire, PH1 3AQ. Registered in Scotland Number. 117119
www.scottish-southern.co.uk

Jeg fikk en ny e-post fra IPCC

from!enquiries enquiries@ipcc.gsi.gov.uk
to"eribsskog@gmail.com"

dateFri, Aug 26, 2011 at 3:21 PM
subjectOur reference: 2011/015104
Important mainly because of the words in the message.

hide details Aug 26 (4 days ago)


Dear Mr Ribsskog

Thank you for contacting the Independent Police Complaints Commission (IPCC). I can confirm that we have noted the details of your complaints against the Northumbria Police. The case reference number is 2011/015104. Please quote this reference whenever you contact us.

The IPCC is completely independent of the police service and is responsible for making sure that the police complaints system in England and Wales works effectively and fairly. However, each police force is responsible for considering complaints made against that force and for recording your complaint. If you are not happy with the police's decision on recording your complaint, you have the right to appeal to us.

We now need your address details and permission, either by letter, phone or on the below form, to pass details of your complaint to the Professional Standards Department of the Northumbria Police, which is responsible for enforcing standards of conduct within the force. Without your consent, we cannot pass on the details of a complaint to a force unless, in exceptional cases, the details of the complaint indicate that it is in the public interest to do so.

Please consider that any delay in providing your consent could result in evidence related to your complaint being lost or destroyed (i.e. CCTV footage), or an account of events being forgotten by any potential witnesses.

Yours sincerely


Steven Ireland
Customer Contact Advisor
Independent Police Complaints Commission (IPCC)


Our references: 2011/015104


Dear Mr Ribsskog

Please read the attached letter carefully. If you wish to give your consent please sign and print your name below.


I, ____________________________ (print your name), give my consent for my complaint to be forwarded to the appropriate authority for them to consider.

Address: ______________________
______________________
______________________
______________________

Signature: ________________________
Date: _______/______/_____________



If you wish to provide your consent please return this document to:


Steven Ireland
Customer Contact Advisor
Independent Police Complaints Commission
Tel: 08453 002 002
Email: enquiries@ipcc.gsi.gov.uk



The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Cable&Wireless Worldwide in partnership with MessageLabs. (CCTM Certificate Number 2009/09/0052.) On leaving the GSi this email was certified virus free.
Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.


Picture (Metafile) 1.jpg
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Jeg sendte en ny e-post til Liverpool City Council

fromErik Ribsskog eribsskog@gmail.com
toLiverpool Direct

ccPhso Enquiries

dateTue, Aug 30, 2011 at 11:22 AM
subjectRe: Re: Your Refuse Problem <<#22175-124542#>>
mailed-bygmail.com

hide details 11:22 AM (0 minutes ago)


Hi,

yes I could adjust my daily routine to the restaurant opening hours.

However if one work in e.g. an office-job, this could be a problem.

It would be much more convenient if the bins were in Leather Lane.

This is part of a complaint against my eviction from the mentioned address, so I'm sending a copy e-mail to the Parliamentary Ombudsman.

Thanks again for the reply!

Yours sincerely,

Erik Ribsskog


- Hide quoted text -
On Fri, Aug 26, 2011 at 11:55 AM, Liverpool Direct wrote:


Your unique reference number is: 124542
Please include your unique reference number in all email communication.
Dear Erik,

Thank you for your e-mail about your refuse problem.Unfortunately the council is only able to deal with problems with your bins - not how you get your rubbish into them . Perhaps if you were to take the rubbish out before or after the customers come into the restaurant ?
If you would like any further assistance on this matter or anything else please let me know via the e-mail address below

Kind regards

Mike

Liverpool Direct
liverpool.direct@liverpool.gov.uk
www.liverpool.gov.uk

P Please consider the environment before printing this e-mail. Thank you


Want free reminders by text of when to put your bins out? Text BINS, your house number and postcode to 62233. (You will not be charged for any of the reminder messages you receive. An Inbound text message to 62233 will be charged at standard network message rates.)

Would you prefer to receive your council tax bill via e-mail? Go to www.liverpool.gov.uk and complete the easy online registration form.



--- Original Message ---
From: Erik Ribsskog

Received: 24/08/11 11:00:27 o'clock BST
To: Liverpool Direct

Subject: Re: Your Refuse Problem


Hi,

it's not Leathers Lane.

It's Leather Lane, in L2.

Best regards,

Erik Ribsskog


On Wed, Aug 24, 2011 at 10:15 AM, Liverpool Direct wrote:


Your unique reference number is: 124542
Please include your unique reference number in all email communication.
Dear Erik

Thank you for your e-mail regarding your refuse problem.Due to the refuse problem being situated on Leather Lane, this does not come under Liverpool City Council and would be covered by Knowsley Borough Council which you can access through link below.

http://www.knowsley.gov.uk/
If you would like any further assistance on this matter or anything else please let me know via the e-mail address below.

Kind regards

Peter

Liverpool Direct
liverpool.direct@liverpool.gov.uk
www.liverpool.gov.uk

P Please consider the environment before printing this e-mail. Thank you

Want free reminders by text of when to put your bins out? Text BINS, your house number and postcode to 62233. (You will not be charged for any of the reminder messages you receive. An Inbound text message to 62233 will be charged at standard network message rates.)

Would you prefer to receive your council tax bill via e-mail? Go to www.liverpool.gov.uk and complete the easy online registration form.



--- Original Message ---
From: Erik Ribsskog
Received: 22/08/11 10:35:03 o'clock BST
To: Liverpool Direct
CC:Phso Enquiries
Subject: Re: Fwd: IPCC reference: 2011/004716


Hi,

I sent it to the Council as an update on the problem with the garbage-throwing-routine, like I've complained to the Council about earlier.

I think the garbage-bins should be easily accessable like it's been on all other addresses I've lived at, in the UK and abroad.

The routine, with having to walk throug a pub/restaurant-patio, past a lot of business-people in suits, who are drinking continental beer and eating dinner, is degrading for the people living in 5 Leather Lane, I think.

How would you have liked to have to walk through a restaurant to throw your garbage yourselves?

(If it's ok to ask).

So I just wanted to update about this problem which it seems a bit perhaps to me that the Council ignores.

Also, the Liverpool County Court, is in the same neighbourhood as 5 Leather Lane.

Who know if perhaps the Bailiff and the Judge use to sit in that patio and are tired of seeing me distroying their meal when I'm walking by, they are perhaps 'inhabile' due to this, I've thought about now.

I'm also sending this e-mail as an update to the Parliamentary Ombudsman.

Hope this is alright!

Yours sincerely,

Erik Ribsskog


On Sun, Aug 21, 2011 at 3:50 AM, Liverpool Direct wrote:


Your unique reference number is: 124542
Please include your unique reference number in all email communication.
Dear Mr Ribsskog.

Thank you for your email.

In order to further process your enquiry, please can you advise what your complaint is concerning, as the issue with the police and bailiffs would not be dealt with by the council unless it was due to a debt owed to the council, such as council tax.

If you have a specific complaint about a service provided by the council which you would like us to investigate, please advise and we will forward it to the relevant department for you.
If you would like any further assistance on this matter or anything else please let me know via the e-mail address below

Kind regards

Carol

Liverpool Direct
liverpool.direct@liverpool.gov.uk
www.liverpool.gov.uk

P Please consider the environment before printing this e-mail. Thank you

Want free reminders by text of when to put your bins out? Text BINS, your house number and postcode to 62233. (You will not be charged for any of the reminder messages you receive. An Inbound text message to 62233 will be charged at standard network message rates.)

Would you prefer to receive your council tax bill via e-mail? Go to www.liverpool.gov.uk and complete the easy online registration form.



--- Original Message ---
From: Erik Ribsskog
Received: 20/08/11 13:15:09 o'clock BST
To: enquiries@ipcc.gsi.gov.uk
CC:Phso Enquiries
Subject: Fwd: IPCC reference: 2011/004716


Hi,

yes I wanted to complain about what happened.

It started really back in 2006, when I moved to Leather Lane.

Mr. Grimes, from Imperial Property, (the Landlord company), wanted to keep the original of my tenancy-statement, from the shared flat, in Mandeville St., in Walton, where I moved to when I got employment at Arvato, in the automn of 2005.

There it wasn't fun to live, people stole my food, woke me up in the middle of the night to get cigarettes and some people didn't pay for electricity, etc.

The landlord, (John, who has a furniture store in Breck Rd., I think it was), took away the heather in my room, for 'refurbishment', or something, so I had a cold winter, without any heating in my room.

So I wanted out of that place.

So I let Mr. Grimes have the statement.

I was a bit desperate to move, due to that it's quite cold not having heating in your room.

Also, the garbage-throwing arrangement in 5 Leather Lane, are hillarious.

One have to walk trough a restaurant/pub-patio, where a lot of people in suits etc., sits to drink imported lager or to have a meal.

It's degrading to live there, I'd say, due to the placement of the garbage-bins.

The boiler wasn't fixed for two years there, and when the washing-machine also broke down, I kept some of the Housing Benefit, (I got constructivly dismissed from Arvato and have an employment-case), and bought a washing-machine.

The tone between me and the Landlord-office was a bit heated.

I went there to pay the rent since there were also other problems I could discuss at the same time, like disrepair.

And I was a bit in arrears with the rent, so I thought it would be more polite to show up at their office in person.

Then Lorna sent George, from their Preston-office to collect the rent, for some time, on my door.

George, (I don't think I got the last-name), never where there on the agreed dates, so I had to go to the bank all the time to withdraw and deposit the rent.

Some, (or perhaps all, this is some years ago, so I don't have all the receipts yet), of the money George collected aren't on the statement.

So it's a dispute between me and the landlord, regarding many things.

Mr. Grimes said he would go to my flat to give me a 'special gift'.

I'm a bit vary about Mr. Grimes and Lorna due to that they kept the original statement, and have acted very strange when I have called.

Once I called Lorna if she had gotten an envelope with money for the rent, which I put in their letter hole in the wall.

Since they closed earlier than I thought.

The next working day I called them to check if they've gotten the money, and Lorna said I shouldn't put envelopes in their hole in the wall, due to that 'the children could find them'.

In an office?

That really freaked me out.

So both Mr. Grimes, Lorna, George and the garbage-throwing-arrangement really freaked me out.

The dispute was taken to the County Court.

The County Court didn't send me a letter about a court-hearing.

(Or at least I didn't get the letter).

I complained about this, to Admin Appeals, and didn't prepare for the next hearing, since I'd frozen the process, I thought.

(The court called me three times about these hearings, while I told them I wanted this in writing).

I also complained to the Parliamentary Ombudsman, (who I also update now).

But the Liverpool County Court, ignored my complaints, and on Wednesday at 1 PM., the Bailiff and the Police where at my door.

I didn't expect the Police, only the Bailiff, and I thought he didn't have the right to throw me out, after I'd complained to the Parliamentary Ombudsman, so I put a sofa in from of my door, on Tuesday night.

The Police and the Bailiff had keys to my door, but couldn't get in due to the sofa.

I complained again to the IPCC and the Parliamentary Ombudsman, while the Police and the Bailiff tried to get in.

I handed the Police printed copies of these complaints through a slight opening in the door.

The Police just removed my enterance-door, after I'd given them the letters.

(Probably with some tools etc).

The Police were also shouting and hammering on my door, even if I told them I'd complained to the Parliamentary Ombudsman and told them to leave me alone.

It was horrible with all their noise etc., so it was a bit uncivilised I think.

The Police were at my door two times, in March, with stun-guns etc., due to that some readers on my blog had told them I'd bought an axe, for self-defence, (since I thought Mr. Grimes was threatening me).

I used to be in the Home Defence in Norway, so I'm used to having a machine-gun in my home, and thought it was calming having an axe in my appartment, so that I could defend myself in case something happened, and the axe could also be used as a fire-axe, in case of a fire, etc.

An in-expensive axe from Wilkinson.

But then four Police-officers came to my flat with stun-guns and all.

I've read in the Times, in 2005 or 2006, that in the UK one are allowed to defend oneselves, if burglars etc., want to attack you in your home, and after being in the Norwegian Home-Defence, I don't think it's that dramatic having an axe in one's flat, for self-defense.

(Like Duncan Ferguson, he use to beat burglars up, I've read.

So one are allowed to defend one's flat in the UK, I think).

The Police dramatised this a lot, and fist four Police-officers with stun-guns came to my flat, and looked at my cutlery and all my other things in my kitchen and my bed-room.

And stole my axe.

Which I had bought in self-defence against Mr. Grimes who freaks me out a bit.

(It's the story with the tenancy-contract, etc.

I don't think a 'normal' guy would have wanted the orginal of one of my documents.

So he freaked me out a bit.

He also wanted to give me a special goodbye gift, etc.

This I thought was peculiar.

And freaked me out).

Also two inspectors from the Police, came to my flat.

(One had a hare-lip).

And asked a lot of questions regarding the Wilkinson-axe.

So I got a bit fed up, I thought the Police dramatised and I refered to the castle doctrine, which says people have the right to defend one's home.

So I felt harassed by the Police and the Landlord, and put a poster on my door, telling the Police to just send a letter in the post, and don't scream outside my door, all the time.

The Police just ignored this poster/paper-sheet, on Wednesday, and just broke the door down.

The Bailiff and the Police told me I could bring some of my personal stuff with me.

But the Police nagged about that I had to hurry, and stressed me, so I didn't get things like extra underway, socks, my tooth-brush, mobile-charger, camera-charger, laptop, etc.

The Police told me noone could stop a warrant from the County Court, so I just calmed it down, and filled my suit-case with my desk-top computer and some clothes.

And brought with me two bags as well, one containing all the files from my employment-case against Arvato, who I've contaced a lot of law-firms, (on the legal aid programme), and the Police about, without any progress, for some reason.

Then I took a National Express-bus to Sunderland, since I'd recently been in contact with them about starting studying again, and my enquiery was sent to the accommodation-office, at University of Sunderland, so I reackoned I just needed to speak with accommodation, to get a flat at campus.

I got temperary accommodation, at campus, at University of Sunderland, the same day, (Wednesday), and am now corresponding with my old faculty, Faculty of Applied Sciences, which modules I'm going to study.

But the dispute between me and my Landlord wasn't really resolved.

I think the Police should have respected the copies of the e-mails to the Parliamentary Ombudsman and the IPCC, which I gave them, and not broken down my front-door.

I couldn't really live there then, with a distroyed front-door, so it didn't really mather much which arguments I used, when I spoke with the Police and the Bailiff, after that.

So I want to complain about both the Court, the Landlord, the Bailiff and the Police, so I send copies to the Ombudsman and the Liverpool City Council, (who I've updated about this case earlier).

Hope this is alright!

Yours sincerely,

Erik Ribsskog

PS.

I also have an IPCC-case, from 2007, which is stalled at the IPCC, from when the Merseyside Police called me 'Miss Erik Ribsskog', in a letter, and other complaints.

I've also sent a lot of e-mails to the Merseyside Police, in the last months, about that I'm being attacked on the internet, with identity-theft attacks etc., a lot.

I also send a copy e-mail to the Norwegian embassy, in London, since I also contacted them, while the Police broke down my door, on Wednesday.


---------- Forwarded message ----------
From: !enquiries
Date: Thu, Aug 18, 2011 at 4:52 PM
Subject: IPCC reference: 2011/004716
To: Erik Ribsskog


Dear Mr Ribsskog

Thank you for contacting the Independent Police Complaints Commission (IPCC). It appears that you are unhappy with police wantign to break into your apartment, I therefore thought it would be helpful to explain the police complaints process to enable you to raise your concerns.


If you feel that you have been treated badly by the police you have the right to make a complaint. Through this process you can raise your concerns and the police can have the opportunity to address them.
There are different ways to make your complaint, however the quickest way is to make your complaint to the police force concerned as they will be responsible for resolving your complaint. Contact details for police forces can be found at the following link: http://www.ipcc.gov.uk/index/complaints/who_complaint/professional_standards_contact_details.htm. To help you find which police force you wish to complain about you can visit the Direct.gov website : http://www.direct.gov.uk/en/Diol1/DoItOnline/DG_4017475
If you prefer you can make your complaint to the IPCC and we will forward the details onto the Professional Standards Department of the police service concerned on your behalf. The easiest way to make your complaint to the IPCC is to complete our online complaint form. The form will prompt you for all the information we need in order to process your complaint. If you would prefer a hard copy please provide contact details and we will send you a copy in the post.
Link to IPCC online complaint form: http://www.ipcc.gov.uk/index/complainants/forms/form_complaint.htm
Alternatively you can contact a solicitor, a representative or your MP to act on your behalf.
If you are unhappy with the way your complaint was handled or the decisions made you may have a right of appeal to the IPCC. It is at this stage of the process the IPCC would become involved.
If you have any further queries please contact Customer Services on 08453 002 002.
Kind regards



Caroline Wilson
Customer Contact Advisor
Independent Police Complaints Commission
Tel: 08453 002 002
Email: enquiries@ipcc.gsi.gov.uk



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