johncons: Complaint to Lufthansa.

fredag 8. august 2008

Google Mail - Complaint.

Erik Ribsskog
<eribsskog@gmail.com>

Complaint.

Erik Ribsskog
<eribsskog@gmail.com>

Fri, Aug 8, 2008 at 9:42 AM

To:
lufthansa@lufthansa.de

Hi,

on 25. February 2005, I went on a flight from Frankfurt to Detroit.

On the flight, a Lufthansa officer, asked me which country I was from, and I said Norway,

and then I wasn't given a US Imigration-form, like all the other passengers got.

So then I got a bit of problems, in the passport-control, in Detroit, since there weren't

any Norwegian or English forms there.

They asked me if I spoke German, but I only speak a bit German, that I've learned

on holidays etc., so then I was given a French form, by the Detroit passport-control

officers, when I explained them, that I didn't speak that much German.

And then, later, the Airport Police, refused me entry to the US, for some obscure

reason.

And then they also told me, that I had to go back to Europe, but that Lufthansa, didn't

want to help, with getting back to Europe.

So I was wondering about, and wanted to complain, about these things:

1. Why wasn't I given an imigration/holiday-form aboard the flight?

2. Why were Lufthansa unwilling to offer me a ticket back to Europe, (like the Detroit Airport Police explained to me)?

I hope you have the chance to explain about these incidents, since I think they were a bit strange.

Yours sincerely,

Erik Ribsskog