Jeg fikk en ny e-post fra ICE

Erik Ribsskog <eribsskog@gmail.com>

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FW: Restricted - Personal Data

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DWP ICE gateway team <ICE@dwp.gsi.gov.uk>	Wed, Dec 23, 2009 at 11:35 AM
To: eribsskog@gmail.com
Sent by email Mr Erik Ribsskog 23 December 2009 ICE Ref No: DWP00811/09 Dear Mr Ribsskog With reference to your email dated 20 December 2009 in which you note you have not received a response from ICE to your earlier email dated 9 December 2009. We have registered your email dated 9 December 2009 as an internal complaint regarding the way in which this office is dealing with your complaint about Jobcentre Plus(JCP). As such we aim to provide a full response to your complaint regarding the service you have received from this office by 12 January 2010. We will keep you informed if our response is likely to take longer. In respect of your existing complaint about JCP (ref DWP00811/09), Mr Rawlings advised you on 9 December 2009 that we have requested your case papers from JCP. We would normally expect to receive them within the six week period they are allowed. The issues that you raised in your email dated 4 December 2009 can not be added to your existing case and as Mr Rawlings advised you on 8 December 2009 these have been passed to our gateway team who will contact you shortly. As we have previously advised you this office cannot act for or advise you regarding your ongoing dealings with JCP. You should continue to deal directly with the office responsible for your claim. Yours sincerely Joe Valente Customer Service Officer ********************************************************************** This document is strictly confidential and is intended only for use by the addressee. If you are not the intended recipient, any disclosure, copying, distribution or other action taken in reliance of the information contained in this e-mail is strictly prohibited. Any views expressed by the sender of this message are not necessarily those of the Department for Work and Pensions. If you have received this transmission in error, please use the reply function to tell us and then permanently delete what you have received. Please note: Incoming and outgoing e-mail messages are routinely monitored for compliance with our policy on the use of electronic communications. ********************************************************************** The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Cable&Wireless in partnership with MessageLabs. (CCTM Certificate Number 2009/09/0052.) On leaving the GSi this email was certified virus free. Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.

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