Dear Mr
Ribsskog
Thank you
for your email.
ICAS
(Independent Complaints Advocacy Service) is a free, confidential service which
is independent of the NHS. We can support people in making a complaint
with the NHS.
We provide
various levels of support and can:
1. Provide a
Self Help Information Pack
2. Provide an
Advocate who can:
- Put you in touch with other people who can help
you
- Help you write letters to the right people
- Prepare you for and go to meetings with you
- Give you the opportunity to speak confidentially
to someone who is independent of the NHS
- Help you to explore your options at every stage
of your complaint
- Answer questions to help you make decisions
- Act on your direction rather than the wishes of
others
ICAS cannot
however,
- Help you to claim financial compensation for
clinical negligence
- Get and NHS employee Disciplined
- Give legal advice
- Help you with complaints about private medical
treatment
- Give medical advice
- Investigate complaints
If this
seems like something you could benefit from, please call us on our Regional
Helpline 0300 456 8350.
Kind Regards
Dawn Thomas
Senior Administrator
The Gateway Conference Centre, 71 London Road, Liverpool,
L3 8HY
Tel:
0151 298 3267
Email:
dawnt@carersfederation.co.uk
Website:
www.carersfederation.co.uk
Registered Address: 1 Beech Avenue, Sherwood Rise, Nottingham, NG7
7LJ
Registered Number: 3123142
Registered Charity Number:
1050779
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