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lørdag 5. juni 2010

Jeg sendte en ny e-post til CCS




Gmail - Update/Fwd: Update/Fwd: To the superior of Lisa Brooks/Fwd: Update/Fwd: FW: Ref: 34355287










Gmail


Erik Ribsskog
<eribsskog@gmail.com>




Update/Fwd: Update/Fwd: To the superior of Lisa Brooks/Fwd: Update/Fwd: FW: Ref: 34355287











Erik Ribsskog
<eribsskog@gmail.com>



Sat, Jun 5, 2010 at 12:59 AM




To:
Sharon Neath <sneath@ccsg.uk.com>






Hi,

ok, thank you very much for the help!

Best Regards,

Erik Ribsskog


On Fri, Jun 4, 2010 at 5:10 PM, Sharon Neath <sneath@ccsg.uk.com> wrote:




Good Afternoon,



I have had a look at the account,
I am not sure as to why the direct debit wasn’t set up as you thought so
I must apologise for that. I can confirm that the direct debit is now set up
with a start date of the 30.06.10 for £5.00 per month.



The letter you received had crossed
in the post, but I can assure you that as long as the payments go through every
month there will be no need to contact you.



I hope this has reassured you, and
I hope all goes well



Kind Regards



Sharon




From: Erik Ribsskog
[mailto:eribsskog@gmail.com]

Sent: 03 June 2010 15:15

To: Sharon Neath

Subject: Update/Fwd: Update/Fwd: To the superior of Lisa Brooks/Fwd:
Update/Fwd: FW: Ref: 34355287




Hi,






yesterday, Celina from your company called me, and set up a
direct debit-agreement for me, over the phone, (which was for £5 a month,
starting from 30/6).







Today, I receive a Notice of Visit, from Advanced
Investigating Services, (which really seems to be the CCS, since that's what
your machine said, when I called the company up, on the number, on the letter).







So, I was wondering if you could please sort this, so that I
get no more letters like this, (since I've set up a direct debit-plan, with
your collegue Celina now, yesterday).






(I'm not sure what went wrong with the last direct debit-plan, but it's sorted
now, anyway).






Please don't send more letters from phoney 'companies' now.






Thank you very much in advance for you help, and for you to getting someone to
call me about this yesterday.






Best Regards,






Erik Ribsskog






---------- Forwarded message ----------

From: Erik Ribsskog <eribsskog@gmail.com>

Date: Tue, Jun 1, 2010 at 1:35 PM

Subject: Re: Update/Fwd: To the superior of Lisa Brooks/Fwd: Update/Fwd: FW:
Ref: 34355287

To: Sharon Neath <sneath@ccsg.uk.com>





Hi,






today, I received a phone-call from CCS.







The caller was inpolite, and at first didn't want to let me
fetch my notes.






He had no understanding of the consept of notes.






He thought that only needed to have notes, it seemed to me.






I found your representative extremely anoying and inpolite.






How can you have people like this taking phone-calls, that have no
understanding of that people don't keep everthing at the front of their mind at
all times, but sometimes use the metod of writing?







This was unbelivably inpolite I think.







I'm wondering when you direct-debit for the £5 is going to
be withdrawn from my bank-account.






And I wanted to complain about your caller.






Best Regards,



Erik Ribsskog











On Mon, Apr 26, 2010 at 11:01 AM, Sharon Neath <sneath@ccsg.uk.com>
wrote:




Erik,



You are welcome, I am glad that we have
sorted the payments out, and it is back on track. Any problems don’t
hesitate to get in touch.



Regards


Sharon




From: Erik
Ribsskog [mailto:eribsskog@gmail.com]


Sent: 26 April 2010 10:55






To: Sharon Neath

Subject: Re: Update/Fwd: To the superior of Lisa Brooks/Fwd: Update/Fwd:
FW: Ref: 34355287








Hi,






ok,
thank you very much!







I'll
read the payment-instructions when your letter arrives then.






Thank you for the help with this getting this back on track.






Yours sincerely,






Erik Ribsskog






On
Mon, Apr 26, 2010 at 10:41 AM, Sharon Neath <sneath@ccsg.uk.com>
wrote:




Ok, I will arrange that your payments
will commence 15.05.2010 for £5.00 per month. We will confirm this in writing.



Regards



Sharon




From: Erik
Ribsskog [mailto:eribsskog@gmail.com]


Sent: 26 April 2010 10:15






To: Sharon Neath

Subject: Re: Update/Fwd: To the superior of Lisa Brooks/Fwd: Update/Fwd:
FW: Ref: 34355287








Hi,






I
get the allowance from the Jobcenter tomorrow, so I can start to pay eighter on
30. April or 15 May.







Yours
sincerely,






Erik Ribsskog






On
Mon, Apr 26, 2010 at 9:52 AM, Sharon Neath <sneath@ccsg.uk.com>
wrote:




Ok, when can you make your 1st
payment? We will send to you an installment letter to confirm.



Regards



Sharon




From: Erik
Ribsskog [mailto:eribsskog@gmail.com]


Sent: 26 April 2010 09:49

To: Sharon Neath

Subject: Re: Update/Fwd: To the superior of Lisa Brooks/Fwd: Update/Fwd:
FW: Ref: 34355287






Hi,






yes,
that's right.






I'm unemployed, and on a budget, in co-operation, with the CCCS, and I have a
lot of other bills, so £5 a month is all I can afford at the moment,
unfortunately.







Thank
you for your e-mail!






Yours sincerely,






Erik Ribsskog






On
Mon, Apr 26, 2010 at 9:28 AM, Sharon Neath <sneath@ccsg.uk.com>
wrote:




Mr Ribsskog,



Good morning, thank you for your email
dated 25th April 2010.



Just to confirm, we have not passed your
debt to S C Gray, they are our in-house solicitors. I must apologise on behalf
of CCSG that your email was not responded to. I will be looking into this
matter.



Can you please confirm that we can set
up an offer of payment for you. In a previous email you said, you could offer
£5.00 per month, does that still stand?



If you could please get back in touch
asap, so I can stop any further action.



Kind Regards



Sharon Neath


Client Services Manager


Commercial Credit Services.




From: Erik
Ribsskog [mailto:eribsskog@gmail.com]


Sent: 25 April 2010 13:37

To: Sharon Neath

Subject: Update/Fwd: To the superior of Lisa Brooks/Fwd: Update/Fwd: FW:
Ref: 34355287






Hi,






Yesterday,
I received a letter, from S.C. Gray Solicitors Limited.






Have you sent my debt to them?



Why haven't you replied to my latest e-mail.






I don't think this is good business-manners, to act like this.







(To
not reply on e-mails and instead send my debt to a solicitiors-company).







Regards,






Erik Ribsskog






----------
Forwarded message ----------

From: Erik Ribsskog <eribsskog@gmail.com>

Date: Fri, Apr 16, 2010 at 2:42 PM

Subject: Re: To the superior of Lisa Brooks/Fwd: Update/Fwd: FW: Ref: 34355287

To: Deana Everett <dmiddlehurst@ccsg.uk.com>





Hi,






usually
I've just explained that I'm on a budget, in co-operation with the CCCS, (so they
should be able to confirm this).







Or
else, I can send a document from the Job Center, showing that I'm unemployed.






Yours sincerely,






Erik Ribsskog








On
Fri, Apr 16, 2010 at 11:38 AM, Deana Everett <dmiddlehurst@ccsg.uk.com>
wrote:




Hi


Can you please supply a financial
statement?


Regards





From: Erik
Ribsskog [mailto:eribsskog@gmail.com]


Sent: 15 April 2010 21:40

To: Deana Everett

Subject: To the superior of Lisa Brooks/Fwd: Update/Fwd: FW: Ref:
34355287






Hi,






I
haven't received an answer from Lisa Brooks, so I'm trying to escalate this.






Also, your company tried to call me today, but I think it's better to deal with
this on e-mail, (since we have started doing that, if that's alright).






Hope this is alright!




Yours
sincerely,






Erik Ribsskog






----------
Forwarded message ----------

From: Erik Ribsskog <eribsskog@gmail.com>

Date: Wed, Apr 14, 2010 at 2:16 PM

Subject: Update/Fwd: FW: Ref: 34355287

To: lbrooks@ccsg.uk.com





Hi,






your
company sent me a text-message now.






But I'd rather deal with this on e-mail.







I
think it's fine to keep the e-mails, as a summary of what has been said.






Please stop sending me text-messages!






Yours sincerely,






Erik Ribsskog






----------
Forwarded message ----------

From: Erik Ribsskog <eribsskog@gmail.com>

Date: Mon, Apr 12, 2010 at 3:28 PM

Subject: Re: FW: Ref: 34355287

To: Lisa Brooks <lbrooks@ccsg.uk.com>





Hi,






yes,
on your letter it also says the number 3425287.







Yours
sincerely,






Erik Ribsskog








On
Mon, Apr 12, 2010 at 2:46 PM, Lisa Brooks <lbrooks@ccsg.uk.com>
wrote:




Please could you advised us of the
correct reference number. The one you have supplied appears to be 1 digit
too long



Regards


Lisa Brooks



From: Deana
Everett

Sent: 09 April 2010 11:09

To: Lisa Brooks

Subject: FW: Ref: 34355287





From: Erik
Ribsskog [mailto:eribsskog@gmail.com]


Sent: 09 April 2010 11:07

To: Deana Everett

Subject: Fwd: Ref: 34355287




Hi,






I
got a call from Natalie, from CCS just now.






She told me to forward the e-mail to admin@ccsg.uk.com.







So
that's why I'm sending this e-mail.






Hope this is alright!







Yours
sincerely,






Erik Ribsskog






----------
Forwarded message ----------

From: Erik Ribsskog <eribsskog@gmail.com>

Date: Thu, Apr 8, 2010 at 2:27 PM

Subject: Ref: 34355287

To: sales@ccsg.uk.com





Hi,






I
called your contact number right now, 0871 384 1190.







And
the first time I called, the line was broken.






The second time I called, I asked if I could please explain, that I'm on a
budget.






But your representative, said 'no', and just followed a script, that made no
sense, and I had to spell the work 'budget', using the phonetical alphabeth.






So I was just ridiculed really.







My
offer is that I can pay a token-payment of £5 a month, like the CCCS has
advised me to, since I'm on a budget, in co-operation with them, (since I'm
unemployed unfortunatly).






(I send this in an e-mail, since I wasn't let to explain this on the phone).







Hope
this is alright!




Yours
sincerely,






Erik Ribsskog








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________________________________________________________________________

This e-mail has been scanned for all viruses by Star. The

service is powered by MessageLabs. For more information on a proactive

anti-virus service working around the clock, around the globe, visit:

http://www.star.net.uk

________________________________________________________________________









________________________________________________________________________

This e-mail has been scanned for all viruses by Star. The

service is powered by MessageLabs. For more information on a proactive

anti-virus service working around the clock, around the globe, visit:

http://www.star.net.uk

________________________________________________________________________















________________________________________________________________________

This e-mail has been scanned for all viruses by Star. The

service is powered by MessageLabs. For more information on a proactive

anti-virus service working around the clock, around the globe, visit:

http://www.star.net.uk

________________________________________________________________________









________________________________________________________________________

This e-mail has been scanned for all viruses by Star. The

service is powered by MessageLabs. For more information on a proactive

anti-virus service working around the clock, around the globe, visit:

http://www.star.net.uk

________________________________________________________________________










________________________________________________________________________

This e-mail has been scanned for all viruses by Star. The

service is powered by MessageLabs. For more information on a proactive

anti-virus service working around the clock, around the globe, visit:

http://www.star.net.uk

________________________________________________________________________









________________________________________________________________________

This e-mail has been scanned for all viruses by Star. The

service is powered by MessageLabs. For more information on a proactive

anti-virus service working around the clock, around the globe, visit:

http://www.star.net.uk

________________________________________________________________________










________________________________________________________________________

This e-mail has been scanned for all viruses by Star. The

service is powered by MessageLabs. For more information on a proactive

anti-virus service working around the clock, around the globe, visit:

http://www.star.net.uk

________________________________________________________________________









________________________________________________________________________

This e-mail has been scanned for all viruses by Star. The

service is powered by MessageLabs. For more information on a proactive

anti-virus service working around the clock, around the globe, visit:

http://www.star.net.uk

________________________________________________________________________










________________________________________________________________________

This e-mail has been scanned for all viruses by Star. The

service is powered by MessageLabs. For more information on a proactive

anti-virus service working around the clock, around the globe, visit:

http://www.star.net.uk

________________________________________________________________________









________________________________________________________________________

This e-mail has been scanned for all viruses by Star. The

service is powered by MessageLabs. For more information on a proactive

anti-virus service working around the clock, around the globe, visit:

http://www.star.net.uk

________________________________________________________________________















________________________________________________________________________

This e-mail has been scanned for all viruses by Star. The

service is powered by MessageLabs. For more information on a proactive

anti-virus service working around the clock, around the globe, visit:

http://www.star.net.uk

________________________________________________________________________





________________________________________________________________________

This e-mail has been scanned for all viruses by Star. The

service is powered by MessageLabs. For more information on a proactive

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