Jeg sendte en ny klage til JET

Erik Ribsskog <eribsskog@gmail.com>

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Emails received from Mr Erik Ribsskog

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Erik Ribsskog <eribsskog@gmail.com>	Tue, Aug 17, 2010 at 7:55 PM
To: "Birch, Gary" <Gary.Birch@liverpool.gov.uk>
Hi, well, my impression from Gill, Jet Walton, was that she wanted me to get one of those statements from Naric. And if she wanted me to pay for it, she would have just given me the contact-information to Naric, I think. But I have to speak with her about this then. I've been to Jet job-bank, about a statement from Naric, twice, but I haven't been helped by Jet, to get one. Also, I was at Jet job-bank, on a food hygiene course, last year, and we were told, by the teacher, that Kentrucky Fried Chicken only used the lowest quality of chicken, and that kebabs bought on town, was really a bit like 'dog'. So I think your Jet Job-bank is a mafia-nest. Mr. Pinada, went to see someone, a couple of times, during our meeting. (To do some mafia-stuff). We fist sat down, in a big meeting-room, at the ground-floor. Mr. Pinada wanted me to leave all my degrees etc., in that room, if there wasn't anything of value. Even so. We didn't go back to that room. We went to the Employability Team-office. And then to another meeting-room, at the first floor. Why did we have to have the meeting, in three rooms? Why did Mr. Pinada interrupt the meeting twice, to speake to a collegue? You don't fool me, you mafia-mobsters. You are infected by mob big time, I'd say. Please send this to your superior. Erik Ribsskog On Tue, Aug 17, 2010 at 3:40 PM, Birch, Gary <Gary.Birch@liverpool.gov.uk> wrote: Dear Mr Ribsskog, My name is Gary Birch and I am the manager with overall responsibility for the BME Employability Team and as such have been forwarded your recent email exchanges with both members of my team and the Liverpool JET Services. I have requested and received all background information regarding your enquiry, looked at the accuracy of the information and advice you received and reviewed all relevant client case notes. It is my opinion that the service you received was appropriate and of a standard that we expect our Guidance Officers to meet during each and every client intervention. I do appreciate that on occasion the signposting process may lead to a destination were a cost implication is unavoidable and that no suggested sources of funding may be forthcoming. However, these circumstances in no way diminish the accuracy, relevance or quality of the service provided. You are perfectly entitled to be dissatisfied with the service you received and to disagree with my opinion. I therefore encourage you to provide your honest comments, whether positive or negative, on the service as part of our post contact evaluation process. I will ensure you are sent an evaluation form in the next couple of days. An issue of greater concern to me is the references you make in your emails to both your ‘colour’ and that of the BME Employability Team members. You appear to be suggesting that the service provided to you was less than that offered to clients of other ethnic origins and that this was because of the team’s ethnic mix. If this is the case, I must point out that the work of the BME Employability Team is held in the highest regard and that they enjoy an enviable reputation in supporting the needs of all clients in the same professional manner, no matter the race, creed, country of origin or religious beliefs of the individual or group. Any evidence you have of discriminatory practices should be forwarded to me immediately. I will then arrange to meet with you at the earliest opportunity and I can guarantee you that all allegations will be fully investigated. I do hope I have made my position in this matter very clear but please do not hesitate to contact me if you have any queries arising from this email. Regards Gary Birch Contracts Manager Adult Learning Service 1st Floor, Clubmoor Childrens Centre Utting Avenue East Liverpool L11 1DQ Phone: 0151 233 8537 Mail: gary.birch@liverpool.gov.uk Supporting Liverpool and England's 2018 World Cup Bid From: Costello, Mary On Behalf Of JET Sent: 16 August 2010 10:04 To: Birch, Gary Cc: Pineda, Carlos Subject: FW: Complaint/Fwd: Is it possible to convert Norwegian degrees/certificates to English degrees/certificates?/Fwd: Update/Fwd: Complaint about Jet Employability Team/Fwd: Update/Fwd: IT Manager Please see email below Mary Mary Costello-Smith Central JET Team Liverpool JET Service Neighbourhood Employment Services 2nd Floor Millennium House Victoria Street Liverpool, L1 6JF T: 0151 233 5462 F: 0151 233 8241 M: 07540 643100 E: mary.costello@liverpool.gov.uk W: www.liverpooljet.org 2010 Year of Health and Wellbeing www.2010healthandwellbeing.org.uk From: Erik Ribsskog [mailto:eribsskog@gmail.com] Sent: 13 August 2010 17:12 To: JET Subject: Fwd: Complaint/Fwd: Is it possible to convert Norwegian degrees/certificates to English degrees/certificates?/Fwd: Update/Fwd: Complaint about Jet Employability Team/Fwd: Update/Fwd: IT Manager Hi, I mean, is it because I'm not coloured, (not black). Because in the first meeting, then they said there that they could sometimes send to Naric, but not before companies asked for it. And I've had problems with the Jobcentre giving me grief, so then I thought I could ask to get about my qualifications clearified. (And they didn't look at my Upper Secondary school qualifications in the first meeting). So I think it's strange I have to pay the £40. I feel a bit tricked by Mr. Carlos Pineda. He didn't tell me that this involved a £40 bill. I think he should have told me that, in the meeting at Jet job-bank, on Wednesday. It's like he clouded it, about this, I think. Therefore I think I was tricked, I think the normal procedure, in this, is that this goes through JET. Right? Best regards, Erik Ribsskog ---------- Forwarded message ---------- From: Erik Ribsskog <eribsskog@gmail.com> Date: Fri, Aug 13, 2010 at 4:55 PM Subject: Complaint/Fwd: Is it possible to convert Norwegian degrees/certificates to English degrees/certificates?/Fwd: Update/Fwd: Complaint about Jet Employability Team/Fwd: Update/Fwd: IT Manager To: Jet@liverpool.gov.uk Hi, is it because I am not black, that I have to pay £40, for this? Wouldn't Jet normally have paid this? Regards, Erik Ribsskog ---------- Forwarded message ---------- From: info <info@naric.org.uk> Date: Fri, Aug 13, 2010 at 9:42 AM Subject: RE: Is it possible to convert Norwegian degrees/certificates to English degrees/certificates?/Fwd: Update/Fwd: Complaint about Jet Employability Team/Fwd: Update/Fwd: IT Manager To: "eribsskog@gmail.com" <eribsskog@gmail.com> Dear Erik Ribsskog, Thank you for your email. UK NARIC is the National Agency responsible for providing information and advice about vocational, academic and professional skills and qualifications from all over the world. We provide information about the equivalency of qualifications and skills from overseas to the UK's national qualifications frameworks. Unfortunately we are unable to comment on qualifications or institutions via email or provide comparability statements by email. If you would like to use our services you can call us on (0044) (0)871 330 7033, Monday to Friday (between 9:00am and 5:00pm), to speak to an information adviser and they will be happy to discuss this with you further. Detailed information on our services and the various steps to take can also be found here: http://www.naric.org.uk/index.asp?page=16 and http://www.naric.org.uk/index.asp?page=22 If you require a written statement of comparability from us you can apply to our organisation in two ways: 1) You can apply online through our website: www.naric.org.uk, where you can fill in our online application form with your personal details and pay by credit or debit card. You will receive a discount for applying online and the total price will be £40.00 if you live outside of the EU or £40.00 +VAT (£47.00) if you live within the EU. The fee is per Statement, which can include multiple qualifications. You then need to forward us photocopies of all your academic documentation including your final transcripts and final certificates. If these are not in English, please include certified translations. You may send these to us along with a print out of your online application form to our address which is: UK NARIC ORIEL HOUSE ORIEL ROAD CHELTENHAM GLOS GL50 1XP Alternatively, you can also fax your documentation to us on (0044) (0)871 330 7005 2) If you do not want to apply online you can also apply through the post. You need to send us photocopies of all your academic documentation including your final transcripts and final certificates (if these are not in English, please include certified translations) along with a covering letter, with all your contact details on it, including your name and address and a contact email address (if you have one) and a contact telephone number. Your covering letter also needs to contain a brief description of why you wish to apply to us. If you apply through the post this service will cost you £46.00 if you live outside the EU, or £46.00 +VAT (£54.05) if you live within the EU. The turnaround time for the Statement of Comparability is 15 working days from the date of receipt of all required documentation and payment. Please note that this timeframe does not include delivery time and cannot be guaranteed. In some cases, such as those requiring additional research, the process may take longer and the applicant will be informed. I hope this information is of assistance to you. If you have any further queries please do not hesitate to contact us. Kind regards, UK NARIC t: +44 (0)871 330 7033 f: +44 (0)871 330 7005 //. www.naric.org.uk Oriel House, Oriel Road, Cheltenham, GL50 1XP From: Erik Ribsskog [mailto:eribsskog@gmail.com] Sent: 11 August 2010 18:52 To: Customer Services Cc: carlos.pineda@liverpool.gov.uk Subject: Is it possible to convert Norwegian degrees/certificates to English degrees/certificates?/Fwd: Update/Fwd: Complaint about Jet Employability Team/Fwd: Update/Fwd: IT Manager Hi, I was at a meeting at Jet Liverpool today, with Mr. Carlos Pineda, Guidance Officer, Adult Learning Service, Ethnic Minority Employability Project. We agreed, that I'd contact Naric, regarding my degrees from Norway. I have degrees at both level 3 and level 5/6. I send about this in different e-mails, first about the level 3 degrees, then I think it's easier to keep the overviev. I went three years on Upper Secondary Business School, in Norway, from 1986 to 1989. For all of these three years, I got a 'vitnemål', that's a (school leaving) certificate. These I think must be at National Diploma-level. The first year, I graduated in 'Grunnleggende handels og kontorfag', which means 'Basic commerce and office-knowledge'. The second year, I graduated, in 'Markedføring', that's Marketing. The third year, I graduated in 'Informasjonsbehandling', that's Information Management. The third year, I had an optional subject, 'Matematikk', that's Maths, (even if we had an a bit un-structurised teacher, in that subject, I'd say, so I only got a 2, as a grade, but that's still a pass). So, since I passed in maths, as an optional subject, then I got a qualification, called 'generell studiekompetanse', earlier called 'examen artium', in Norway. (I think this is what you call A-levels, in the UK). I didn't get this in writing, from my Upper Secondary School. But I got matriculated, at the University of Oslo, in 1991. (Since I had a rest-year, from the Information Management University College, which I studied on then, NHI. And then I got a job in a shop, to save up money for further full time studies. And then I wanted to try to use my mind a bit more as well, since I only sat in the check out in the shop, and I was a bit curios about what 'Examen Philosoficum' was, at the University of Oslo, so I studied there. So the Univeristy of Oslo, can confirm that I have this qualificiation, (I'm sending a copy of their letter), called 'generell studiekompetanse'/'examen artium'/A-levels. Which that I can study at (Norwegian) universities. So these three years at Upper Secondary School in Norway, they gave me three certificates/National Diplomas and one academic qualification, (examen artium/generell studiekompetanse). So I was wondering it I could then please get these transfered to English degrees/qualifications. Because I'm not sure that e.g. the Jobcentre, understand my Norwegian degrees/qualification. (It would then be three National Diplomas I'd guess: - One in Basic Commerce and Office-knowledge/work. - One in Marketing. - One in Information Management. - And also an academic qualification, that means I can study at unversities, (A-levels?). I hope you have the chance to look at this! Thank you very much in advance, for any help! I'm also going to send you another e-mail, about my level 5/6 qualifications/degrees/grades. But I send two different e-mails, about this, since I think it helps with keeping the overview, regarding this. Hopes this is alright! I enclose scanned copies of the three certificates, and the letter from the University of Oslo, regarding the academic qualification, 'generell studiekompetanse'/A-levels(?). Best regards, Erik Ribsskog ---------- Forwarded message ---------- From: Erik Ribsskog <eribsskog@gmail.com> Date: Wed, Aug 11, 2010 at 5:29 PM Subject: Update/Fwd: Complaint about Jet Employability Team/Fwd: Update/Fwd: IT Manager To: Jet@liverpool.gov.uk Cc: carlos.pineda@liverpool.gov.uk Hi, I was at Jet job-bank today, and spoke with Mr. Carlos Pineda, Guidance Officer, Adult Learning Service, Ethnic Minority Employabilitiy Project. We discussed my complaint. And I explained that the Jobcentre gave me grief, because they say that my degree from Norway, is at level 4, while Jet and Direct Gov say it's at level 5. So we agreed I'd contact Naric, about this, (and to see if my grades from two University Colleges in Norway are enough to get a Bachelor Degree, etc). I appolised for that I think I perhaps over-reacted a bit in my compaint. It's just that I'm a bit stressed from being un-employed, and the Jobcentre are giving me a bit grief regarding this and other issues. So we agreed that this complaint was now solved, with the new information I got the meeting today. Thank you very much for your help with finding out which level my degrees from Norway are! Best regards, Erik Ribsskog ---------- Forwarded message ---------- From: Erik Ribsskog <eribsskog@gmail.com> Date: Wed, Jul 28, 2010 at 6:22 PM Subject: Complaint about Jet Employability Team/Fwd: Update/Fwd: IT Manager To: Jet@liverpool.gov.uk Hi, I was sent by Gill, from JET in Walton, to Jet employability team, last month. They didn't want to transfer my degree, to a UK degree, so I now strugle, when I apply for work, and the Jobcentre says I'm at level 4, when I'm really at level 5 or 6. I think I really have a level 6, (bachelor), degree. But Jet Employability Team, didn't want to look at my files thorowly, but were almost hostile, I think, (maybe because I'm white, since all of the people in that office were coloured). And they didn't want to transfer my degrees from Upper Secondary School eighter. They only wanted to look at one file, and that was it. But I also have a file from another University College, where I almost got a degree. So I think this really-really is like a Bachelor-degree. But I don't think the person at Jet employability team, seemed qualified to judge this. It seemed like he had enough with finding Norway on the screen. Is it any way I could get this looked at properly? Best regards, Erik Ribsskog ---------- Forwarded message ---------- From: Erik Ribsskog <eribsskog@gmail.com> Date: Wed, Jul 28, 2010 at 5:47 PM Subject: Update/Fwd: IT Manager To: Lesley.Sloan@alfa.com Hi, sorry that I'm sending this many e-mails. But you see, I'm from Norway, so I'm not used with 'fancy' sections on the CV, called things like 'Personal Profile', and 'Skills'. So it could be that I get my CV a bit wrong now. And the Jobcentre, Working Links etc., they tell me things like to have those sections, and that the CV shouldn't be more than two pages, and to only write work-experience from the last 10-15 years. So I've changed the CV a lot of times now. But I think it's maybe best for me, to just have a very basic style of CV, like I've learned in Norway. Since CV really means Curriculum Vitea, which means a description of how one have lived ones life. As far as I understand. So really, I'm not sure if the 'fancy' sections should be on the CV, originally. And to cut out pieses of one's work-experience, on one's CV, isn't really true to the original nature of a CV, which means a descripiton of what one have done, in one's life. So I think the Jobcentre, and Working-links are a bit silly, perhaps. But you have given me valueable feed-back. Thank you very much for the feed-back! Best regards, Erik Ribsskog ---------- Forwarded message ---------- From: Erik Ribsskog <eribsskog@gmail.com> Date: Wed, Jul 28, 2010 at 5:05 PM Subject: Re: IT Manager To: Lesley Sloan <Lesley.Sloan@alfa.com> Hi, well, I've studied IT for four and a half years at university-level, so I think I have some skills. I've also worked with system development, in 1993, even if maybe that isn't on my CV, since it's many years ago. But thank you anyway for your reply. Best regards, Erik Ribsskog On Wed, Jul 28, 2010 at 4:54 PM, Lesley Sloan <Lesley.Sloan@alfa.com> wrote: Dear Erik Thank you for your application for the position of IT Manger at Alfa Aesar, Heysham. Unfortunately your skills and experience do not meet our specifications and therefore we will not be pursuing your application further. In the meantime I would like to thank you for your interest in the position and indeed Alfa Aesar and I wish you every success in securing suitable employment in the future Many Regards Lesley Sloan HR Manager Alfa Aesar A Johnson Matthey Company Shore Road Port of Heysham Industrial Park Heysham Lancs. LA3 2XY Phone 01524 862241 Email lesley.sloan@alfa.com At Johnson Matthey, sustainability is key to our success. Social - Environment - Health & Safety To learn more, visit http://www.matthey.com/cr/sustainability >>> Erik Ribsskog <eribsskog@gmail.com> 28/07/2010 15:59 >>> Hi, I read about this vacancy, on the Jobcentre Plus website. I have a degree from Norway, in IT, from 2009, which is comparable with a Higher National Diploma, here in the UK, and I've also studied Information Management, at university-level in Norway, for two years, in addition to this. I also have degrees from Upper Secondary Business-school, in Norway, in Basic Commerce and Office-work, Marketing and Information Management, which are comparable with National Diplomas here. I've also worked as a manager, in Norway, for ten years, in one of Norways biggest food shop-chains, Rimi, (owned by ICA), so I'm used with working with management and customer support. I attach my CV, and hope to hear back from you! Yours sincerely, Erik Ribsskog This message has been scanned for viruses by MailControl, a service from BlackSpider Technologies. Click here to report this email as spam If the reader of this email is not the intended recipient(s), please be advised that any dissemination, distribution or copying of this information is strictly prohibited. Johnson Matthey PLC has its main place of business at 40-42 Hatton Garden, London (020 7269 8400). 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