Jeg sendte en e-post til Google Legal Support

Erik Ribsskog <eribsskog@gmail.com>

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Problems with hi-jacking of webshop/Fwd: Problems with hi-jacking of web-shop/Fwd: Hello Dr. Erwin,

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Erik Ribsskog <eribsskog@gmail.com>	Wed, Jul 20, 2011 at 7:41 PM
To: legal-support@google.com
Hi, my web-shop, www.godtebutikken.net, was hi-jacked, from One.com, by someone with a g-mail e-mail address, who got One.com to let them control my website. The hi-jackers put a horrible picture on my web-site, and I've lost a lot of customers, and a lot families are probably never going to be the same. I was wondering how I should go forward, to get the identity, of the people who have this e-mail address. (ribsskog.erik@gmail.com), One tells me. Thanks in advance for any help! Best regards, Erik Ribsskog PS. Here is some of my correspondence with One about this: Re: Betalingsvarsel : Sales - fc Added 20. juli 2011 15:33 Hi Erik, Unfortunately, we do not have the contact information of Gmail. It is best to contact Google support for more information regarding this. Best Regards ---------------------------------- One.com Web-site: http://www.one.com --------------------------------- Re: Betalingsvarsel : Erik Ribsskog Added 20. juli 2011 15:16 Ok, do you have a contact e-mail address for g-mail? Best regards, Erik Ribsskog Re: Betalingsvarsel : Sales - fc Added 20. juli 2011 13:26 Hi there, As per our 2nd level team, the sender of the email requesting change of contact is 'ribsskog.erik@gmail.com' itself so we can only broadly tell that it's from gmail servers, not specific IP of the sender's host. We would suggest you to contact Gmail in order to obtain more information about this user. Best Regards ---------------------------------- One.com Web-site: http://www.one.com --------------------------------- Re: Betalingsvarsel : Sales - fc Added 18. juli 2011 13:51 Hi Erik, We have already escalated this case to the concerned department and once we have obtained the necessary information from them, we will get back to you on this email thread at the earliest. Best Regards ---------------------------------- One.com Web-site: http://www.one.com --------------------------------- Re: Betalingsvarsel : Erik Ribsskog Added 16. juli 2011 11:51 Hi, ok, I hope they have the information then. Because I sent about this right away. So I think it's strange that neighter you or the Police have taken the hi-jackers down, since it was a very horrible picture. Thanks again for your reply! Best regards, Erik Ribsskog Re: Betalingsvarsel : Sales - fc Added 16. juli 2011 11:46 Hi Erik, Due to weekends, we may only be able to have this checked with our Administrative Department on Monday when they get back online. Rest assured we will get back to you on this email thread at the soonest time once we have the information from them. Best Regards ---------------------------------- One.com Web-site: http://www.one.com --------------------------------- Re: Betalingsvarsel : Erik Ribsskog Added 16. juli 2011 10:35 Just to find an ip-address? Hm. Re: Betalingsvarsel : Sales - fc Added 16. juli 2011 06:40 Hi there, We will check this further with our Admin team and we will get back to you on this email thread at the earliest. Best Regards ---------------------------------- One.com Web-site: http://www.one.com --------------------------------- Re: Betalingsvarsel : Erik Ribsskog Added 16. juli 2011 03:37 Hi, ok, I understand. Maybe you have the IP-address, for the person with that e-mail address. Then I could contact the Police again, and the ISP. (I have lost a lot of money on my webshop due to the horrible picture that was posted there. And it also took a long time, (more than 24 hours, I think, for you to look at this. You just sent it to admin, I didn't hear anything, for more than 24 hours. And then, many hundred people had to look at that horrible picture. I don't understand how your rutines can be as slow as this, when it's problems with horrible pictures like this. I guess a lot of families never are going to be the same again after this). Erik Ribsskog Re: Betalingsvarsel : Sales - cb Added 16. juli 2011 01:26 Hello Erik, Regarding your concern, the only information we have from this person is that he owns the email address ribsskog.erik@gmail.com. It would be impossible for us to trace who exactly owns this email address as this is a public email domain. Should you have anymore inquiries please do not hesitate to contact us through our 24/7 online chat or email us. Best Regards ---------------------------------- One.com Web-site: http://www.one.com --------------------------------- Re: Betalingsvarsel : Sales - cb Added 16. juli 2011 01:18 Hello Erik, We have forwarded your concern regarding Godtebutikken.net to see if we can get more information about the person who took over to our Admin Department We will get back to you once we have a feedback from them regarding this matter. Best Regards ---------------------------------- One.com Web-site: http://www.one.com --------------------------------- Re: Betalingsvarsel : Erik Ribsskog Added 15. juli 2011 15:24 Hi, I sent you this e-mail on 16/5, regarding the hi-jack, (I wonder who it was who did this, since I lost a lot of customers due to a very obscene picture being linked to by the hi-jackers, from my webshop): Hi, I've been focusing on moving this website, to a new company in the USA, after this. (Since the picture, that hackers put on the webshop, was very obscene). But now I have to ask you, (since you haven't told me this), who was it who did the take-over, of my webshop, (Godtebutikken.net), at the beginning of April? Who sent this e-mail, and which e-mail address did they change to? Best regards, Erik Ribsskog ---------- Forwarded message ---------- From: Erik Ribsskog <eribsskog@gmail.com> Date: Sun, Apr 10, 2011 at 2:18 AM Subject: Statement. To Niksaan To: support@be.one.com Hi, I'm enclosing the statement, about switching back the to old e-mail address, eribsskog@gmail.com, due to hacking. I also enclose a copy of my Norwegian driving-licence, like agreed. Yours sincerely, Erik Ribsskog PS. Then you sent me a link to the hi-jacking-email: Hei! Snakket med Kristian på live chat hjelp. Problemet er at jeg har glemt passordet til eposten min, og på eposten ligger innloggingsinformasjonen. Han ba meg sende kopi av førerkortet mitt til dere. Jeg ønsker å bytte epost til ribsskog.erik@gmail.com Informasjon angående passord: Domene: godtebutikken.net Mitt navn: Erik Ribsskog Gammel epost: eribsskog@gmail.com Ny epost: ribsskog.erik@gmail.com Adresse: 5 Leather Lane Flat 3 L2 2AE Liverpool United Kingdom På faktuaren har jeg ordrenummer 1906907, samt fakturanummer 4777500. Håper dette er i orden! Mvh Erik Ribsskog PS 2. I wonder who has the e-mail adresse ribsskog.erik@gmail.com, because they distroyed for my webshop. Re: Betalingsvarsel : Sales - jcg Added 15. juli 2011 14:41 Hello, Thank you for contacting One.com Can you provide any date in particular on April as on our record you transferred out during that month? The account norskwebdesign.net has now been deleted and all its related invoices. For any further inquiries feel free to get back to us. One.Com Support, Joseph Best Regards ---------------------------------- One.com Web-site: http://www.one.com --------------------------------- Re: Betalingsvarsel : Erik Ribsskog Added 14. juli 2011 17:57 Hi, yes, I was also wondering if you at One, have investigated who hi-jacked my web-show Godtebutikken.net, in April, and put a very obscene picture, on the website? Regards, Erik Ribsskog Re: Betalingsvarsel : Sales - jcg Added 14. juli 2011 17:53 Hello, Thank you for contacting One.com Cancellation email has been sent for both accounts. I have forwarded the request to our admin I will get back to you if it has been approved. For any further inquiries feel free to get back to us. One.Com Support, Joseph Best Regards ---------------------------------- One.com Web-site: http://www.one.com --------------------------------- Re: Betalingsvarsel : Erik Ribsskog Added 14. juli 2011 17:20 Hi, that sounds very fine! Thank you very much for deleting the invoice. Thanks again for the help! Best regards, Erik Ribsskog PS. Please also let me cancel johncons.org and johncons-fanclub.net, since I plan to merge them into one site now. (Next weekend or something). Re: Betalingsvarsel : Sales - jcg Added 14. juli 2011 14:17 Hello, Thank you for contacting One.com It seems you are just a few days of our 35 days cancellation notice I can request for some consideration on your account for it to be deleted immediately so that the pending invoice is deleted. Is this ok for you? Please reply back within 5 days so we can still take action on the account. For any further inquiries feel free to get back to us. One.Com Support, Joseph Best Regards ---------------------------------- One.com Web-site: http://www.one.com --------------------------------- Re: Betalingsvarsel : Erik Ribsskog Added 14. juli 2011 09:58 Hi, I've now thougth more about this. I don't think I should pay for norskwebdesign.net. Since I've subscribed to many newspapers, and when one don't want to subscribe any longer, then one just stops paying. That's the normal routine, I'd say. So I don't like the way you operate, that one have to cancel a time in advance of the one-year date for the start of the subscribtion. So I don't think you do it right, since you do it different from the newspapers, which people are more used with, (the newspapers have sold subscriptions for hundreds of years, I think). Further, I also think I'll cancel the other two websites as well, after having problems with your 'bureaucratic', (I think they are), routines, earlier. (I'll try to put them on a free service like Angelfire, or similar). Hope this is alright! Best regards, Erik Ribsskog Re: Betalingsvarsel : Sales - cb Added 14. juli 2011 02:30 Hello Erik, Regarding your concern, the domain accounts for norskwebdesign.net and godtebutikken.net are already canceled. For norskwebdesign.net, according to our terms of business, we require a cancellation request 35 days before the subscription period ends or the subscription is automatically renewed. Since we have received your cancellation request later than this period, you are still obliged to pay the subscription fees for the current period. As for the other domains, we have sent the cancellation link emails for the following domains: * godtehuset.net * kongenavdanmark.net * odinsofflicence.net * spesialbestillinger.net * plantagenetsnewsagents.net * johncons-kiosken.net * isbre.net * johncons-shop.co.uk * quiz-show.net * snacksbutikken.net You will receive 10 cancellation emails. Please approve all 10 emails to cancel all accounts above. Should you have anymore inquiries please do not hesitate to contact us through our 24/7 online chat or email us. Best Regards ---------------------------------- One.com Web-site: http://www.one.com --------------------------------- Re: Betalingsvarsel : Erik Ribsskog Added 13. juli 2011 18:00 Hi, sorry I forgot this was in English. I wanted to please cancel all websites, expect for johncons.org and johncons-fanclub.net. Hope this is alright! Best regards, Erik Ribsskog Re: Betalingsvarsel : Erik Ribsskog Added 13. juli 2011 17:08 Hei, jeg vil gjerne kansellere alle de nettstedene, med unntak av johncons.org og johncons-fanclub.net. Håper dette er i orden! Mvh. Erik Ribsskog Re: Betalingsvarsel : Sales - abby Added 13. juli 2011 14:51 Hello, The following domains are registered with us under the email address eribsskog@gmail.com :- * johncons.org * norskwebdesign.net * godtebutikken.net * godtehuset.net * kongenavdanmark.net * odinsofflicence.net * spesialbestillinger.net * plantagenetsnewsagents.net * johncons-kiosken.net * isbre.net * johncons-fanclub.net * johncons-shop.co.uk * quiz-show.net * snacksbutikken.net Best Regards ---------------------------------- One.com Web-site: http://www.one.com --------------------------------- Re: Betalingsvarsel : Erik Ribsskog Added 13. juli 2011 09:17 Hi, I wasn't aware of that I had to pay, for a second year, if I didn't cancel. I almost haven't used this website at all. I think this is bad customer-support. Erik Ribsskog PS. Please also send me a list of my other domains, and I'll tell you which one of them I'd like to cancel, so that this situation don't occour againg. Re: Betalingsvarsel : Sales - ed Added 13. juli 2011 07:58 Hello, I have sent the cancellation for your domain please approve it to complete the process, according to our terms of business, we require a cancellation request 35 days before the subscription period ends or the subscription is automatically renewed. Since we have received your cancellation request later than this period, you are still obliged to pay the subscription fees for the current period. Following webpage url contains our 'Terms of Business' for your reference: https://www.one.com/en_US/terms-and-conditions Best Regards ---------------------------------- One.com Web-site: http://www.one.com --------------------------------- Re: Betalingsvarsel : Erik Ribsskog Added 13. juli 2011 06:36 unknown.txt onelogo.gif Hi, I don't use this website any longer, so I don't need this website any longer. Hope this is alright! Yours sincerely, Erik Ribsskog 2011/7/13 <sales@uk.one.com> > ** > [image: www.one.com] Dato:13.07.11 Referanse:norskwebdesign.net > Ordrenummer:1868031 > > Kjære Erik Ribsskog > > 11.06.11 sendte vi en faktura vedrørende abonnementet på webhotellet for > domenet norskwebdesign.net. > > Vi sendte faktura via e-post til adressen eribsskog@gmail.com. > > Vi har lagt merke til at du fortsatt har et utestående beløp på 23,76 GBP > vedrørende ordrenummeret 1868031, som dekker tjenester for domenet > norskwebdesign.net. > > Du kan se fakturaen(e) i kontrollpanelet, som du kan få tilgang til fra > linken nedenfor: > > https://www.one.com/admin/ > > Betaling av utestående beløp skal gjøres opp via Internett på følgende url > ikke senere enn 23.07.11: > > https://www.one.com/pay.do?ocode=mSfRdCcpnZjaIojl > > Hvis du betalte det skyldige beløpet i løpet av de siste dagene kan du se > bort fra denne e-posten. > > For å unngå å belaste deg med ytterligere kostnader spør vi deg om å betale > beløpet så raskt som mulig. Vi opplyser om at ytterligere kostnader kan > oppstå hvis beløpet ikke betales innen 23.07.11. > > For informasjon vedrørende betalingsbetingelser, inkludert gebyrer for > betalingspåminnelser viser vi til våre forretningsbetingelser. > > Husk å kontroller at vi har korrekt adresse og mailadresse i > kontrollpanelet på nettstedet vårt (www.one.com). > > Med vennlig hilsen > One.com > 1 Ropemaker Street > London, EC2Y 9HT UK > > Faks nr. +44 (0) 208 895 4001 > ---------- Forwarded message ---------- From: Erik Ribsskog <eribsskog@gmail.com> Date: Wed, Jul 20, 2011 at 7:22 PM Subject: Problems with hi-jacking of web-shop/Fwd: Hello Dr. Erwin, To: Harry Erwin <harry.erwin@sunderland.ac.uk> Hi again Dr. Erwin, I was a student at University of Sunderland, in 2004/05. (Sorry if I write to many e-mails). The web-shop I wrote about earlier, www.godtebutikken.net, which was with One.com, was hi-jacked, by someone sending One and e-mail and got them to let them control the web-site. I've now changed web-hotel, to Spexhost, in the USA, since I think they perhaps take security more serious. A horrible picture was uploaded on my webshop, by the hijackers, and I've lost a lot customers and many families are probably never going to be the same. The police don't reply when I contact them about this crime. The hijackers had a g-mail e-mail address, and One.com couldn't find their IP-address for me. I've been told on a g-mail message-board: http://www.google.com/support/forum/p/gmail/thread?tid=3978267ab5cbd37e&hl=en&fid=3978267ab5cbd37e0004a88412220fe1 That I need a court order, (in the USA, I guess), to get the identity of the criminals. I was wondering if you, (since I remember you are an American citizen, if I'm not mistaking), could please inform me, on how I should go forwad to get this court-order, and the the IP-address from Google. Should I contact an American or British court? (I still live in the UK, in Liverpool). Thanks very much again for the earlier help, with telling me my grades, on the assignments, in E-Commerce, and thanks in advance for any help with this. Best regards, Erik Ribsskog ---------- Forwarded message ---------- From: Erik Ribsskog <eribsskog@gmail.com> Date: Wed, Oct 27, 2010 at 10:06 AM Subject: Fwd: Hello Dr. Erwin, To: harry.erwin@sunderland.ac.uk I remember I got exactly 50% on the second assignment. I also remember that there was a website, where I could log in, and check my results. But all my files are in Norway, and my relatives don't want to send them. But maybe I can get a new log in, and it will still work, so that I can see tests from 2004/05. I've contacted the Gateway now, so maybe they can help me with this. Sorry that I'm sending many updates! Thanks again for the replies. I've been going on for months, trying to get a confirmation like that, that I passes some tests. And been in contact with half of the university, of something. But they say they can't find my files, that they throw TROEF-test results after a couple of years. And things like that. So you are the only one at the university, who answer in a 'normal' way about this. I've been going on for more than a year, trying to the the uni. to send some files, but for no use. I even went to Sunderland by train, and spoke with the Gateway, but they like refuse to send me a confirmation about my results. So sorry that I had to send a lot of e-mails about this to you, when this is really Gateway/Students Office/Study Abroad-stuff! Best regards, Erik Ribsskog ---------- Forwarded message ---------- From: Erik Ribsskog <eribsskog@gmail.com> Date: Wed, Oct 27, 2010 at 9:36 AM Subject: Fwd: Hello Dr. Erwin, To: Harry Erwin <harry.erwin@sunderland.ac.uk> I only lack like one mudule, to get a Bachelor degree, from my Home University, you see. So that's why I'm so interested in this. Erik Ribsskog ---------- Forwarded message ---------- From: Erik Ribsskog <eribsskog@gmail.com> Date: Wed, Oct 27, 2010 at 9:32 AM Subject: Re: Hello Dr. Erwin, To: Harry Erwin <harry.erwin@sunderland.ac.uk> Hi again Dr. Erwin, yes I understand that. But I thought if I had gotten to 'C'-s and to 'F'-s. Then maybe I would have ended up with an 'E', which is the lowest pass. But I'm not an expert on this, so I don't want to argue. I just wanted to explained how I though. Thanks again for you reply! Best regards, Erik Ribsskog On Wed, Oct 27, 2010 at 9:20 AM, Harry Erwin <harry.erwin@sunderland.ac.uk> wrote: It was only half of the elements of assessment. On 27 Oct 2010, at 08:44, Erik Ribsskog wrote: > Ok, > > thank you very much Dr. Erwin. > > That wasn't enough to get a pass I guess? > > It's not important anyway I guess. > > I'll contact the study-office now, and hear if they can find my TROFL-test and other test-results. > > Thank you very much for your help again! > > Best regards, > > Erik Ribsskog > > > On Wed, Oct 27, 2010 at 7:30 AM, Harry Erwin <harry.erwin@sunderland.ac.uk> wrote: > You earned a 'C' (50-59) on each of those assignments. > > On 27 Oct 2010, at 04:49, Erik Ribsskog wrote: > > > I don't know if you remember me, but we had a meeting, at freshers week, in 2004, when I had gone from Norway, to the University of Sunderland. > > > > Because I had to try to find modules, that went ok with my Norwegian Bachelor, (even if I was at the British Bachelor Hons. program, year 3), but I was a bit stressed, and wanted to have both a degree from my home university, Oslo University College, and from the University of Sunderland. > > > > I didn't get my study-loan from Norway, untill four months late, so my studies got ruined, and also my sister and her friend, a woman from Norway, and their two children, insisted to stay at the Forge, to visit me for Christmas and New Year, for almost two weeks. > > > > So didn't get to read anything in the Christmas-holiday, because their kids wanted to use my computer, and play with Paint etc., and watch dinosaus-movies, or something, the whole holiday. > > > > And the university wanted to move me to another part of the Forge, in February, when the Germans went home. > > > > So I didn't think it was any idea to go on, at Sunderland. > > > > Because I would have just ended up without my degree, and without money, in June. > > > > So I went away, to London, in February, to find a job, etc. > > > > I passed two assignments in E-commerce, I remember. > > > > But the university don't want to give me a file that shows this. > > > > I know it isn't much, but it would be fine to have a file from my studies in Sunderland. > > > > Did I fail or pass the E-commerce-module, by the way, (since I passed on both the assignments I had, I mean). > > > > Also, I went a bit around, to try to get control, but I think I got some hooligans after me in London, for cheering at the 'wrong' football-team in a pub in Kensington. > > > > So I ended up going a bit around, on my study-loan. > > > > Because I really tried to find a job and a flat, but it wasn't that easy, with the hooligans etc. > > > > So I also went on a flight to Detroit actually, because I thought after a while I needed a break from Europe. > > > > But there, the police on the Detroit airport, just sent me back to Europe, and wouldn't let me in, in to the USA, for some reason. > > > > Even if I've never been a criminal etc. > > > > I've now had genealogy, as a hobby, and found I'm actually directly after, (after my Danish grandmother), Woden, Charlesmagne, the profet Muhammed(!), King David and King Salomon of Israel, and Batseba and Cleopatra, Willhelm the conqueror, etc. > > > > But I'm from Norway, so I'm most proud of being after Woden actually. > > > > But anyway, this makes me a relative of the Danish royals, who I wonder if are messing with me. > > > > I rent a shell from One.com, for the web-shop. > > > > One.com are from Denmark. > > > > The Danes have messed with me, in the EU, after I've complained about injustice against me from government. > > > > And they National Library, in Copenhagen, make red tape, especially for me, to refuse me to see my Danish grandmother, Ingeborg Ribsskog, Grand-uncle in law, Holger baron Adeler, (after a famous Norwegian sea-hero, that fought for Naples against the Turks etc), Cort Adeler. > > > > So I wonder if it's the Danes who are messing with my website, www.godtebutikken.net. > > > > A web-shop I've set up. > > > > Because they've stopped selling a British mint, called Glacier Mint, in Norway, after selling them threre, for at least a generation, I think. > > > > So people in Norway miss them, so I want to sell them on the internet. > > > > But I'm hacked all the time. > > > > I now have a very long passord, on osCommerce, with signs and letters and numbers. > > > > But still the hackers get in. > > > > I've had Accenture, from the USA, ripping my website, with a browser called 'Rippers0'. > > > > Do you btw. know what this is about? > > > > I send some screen-shots if you please have the time, to eighter send a confirmation that I passed two assignments, in 2004/05, in the module E-Commerce, (3rd year Bachelor Computing-module). > > > > Or if you have the time to please give advice about the hacking. > > > > Could it be a Trojan? > > > > I understand that lecturers on the university has a lot to do, so I understand it if you haven't got the time to reply. > > > > But thanks anyway, for the help with advice about the modules, in September 2004, in the Goldberg Building, I think it must have been. > > > > I'm sorry I couldn't stay for the whole year. > > > > (The univerisity don't even find the result of my TROEFL-test, where I got the best grade, so I think they mess with me. > > > > Is it muslim mob/mafia, since I'm also after the profet Muhammed, since I'm related to the Danish royals, (I'm directly after a king called Waldemar Victory of Denmark, who's after the profet Muhammed, if I've understood it right). > > > > My relatives have never told me about this, but I found it by chance almost, I think I have to say, on the internet, the other week, from several different genealogy-websites, when I added the information from them. > > > > Sorry if I write to much in the e-mails! > > > > Thanks in advance for any help! > > > > Yours sincerely, > > > > Erik Ribsskog > > > > PS. > > > > You talked about defending Unix and Windows from hackers, being like defending the coast of England and just a castle, from invading Scandinavian Vikings, since Windows had a much bigger core, than Unix. > > > > Maybe One should switch to Unix? > > > > I've also worked for Bertelsmann Arvato Microsoft Scandinavian Product Activation, in 2005 and 2006, here in Liverpool, and have an employment-case, against them: > > > > http://www.scribd.com/groups/view/14830-arvato-services-ltd-s-microsoft-scandinavian-product-activation > > > > You also mentioned something about the Scream-robbery, in one of your lectures. > > > > Have you been to Norway, since you know much about both Vikings and the Scream-robbery, in Oslo? > > > > I overheard in Oslo, in 2003, that I was followed by the 'mafian'. > > > > That's why I went to Sunderland. > > > > Last year, Oslo University College, gave me a foundation-degree, (from modules I took in Oslo, before I went to Sunderland). > > > > But I can't find an IT-job, even if I've made a website: > > > > http://www.johncons.org/ > > > > And a web-shop: > > > > http://godtebutikken.net/ > > > > So I'm now unemployed after working as self-employed, after I started with the Employement-case, that I've sent to the University of Sunderland Almuni about. > > > > Maybe some law-students at the unversity could have my employment-case as a Final Year Project etc? > > > > Sorry again that I write a lot, I've only spoken with you once, so I don't really know what you think of me, (an other students), updating about their university-problems etc. > > > > Hope this is alright anyway! > > <trojan eller.JPG><rippe-firma.JPG><noen har hacket godtebutikken net igjen.JPG> > > -- > Harry Erwin > harry.erwin@sunderland.ac.uk > mobile: 07595494289 > > > > > > > > -- Harry Erwin harry.erwin@sunderland.ac.uk mobile: 07595494289

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