Jeg sendte en ny e-post til RBS

Erik Ribsskog <eribsskog@gmail.com>

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Business-account/Fwd: Private and Confidential

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Erik Ribsskog <eribsskog@gmail.com>	Sat, Jul 2, 2011 at 7:55 PM
To: Charlotte.Benson@rbs.co.uk
Hi, could you please send this to your collegue Gary Beggs, RBS Liverpool, regarding a business-account? I can't find my passport at the moment, but I have a driving license and/or utility-bills. I don't have a business-plan, as of such, but it's regarding an up and running business, which I can bring the invoices for, to a business-account-meeting. Hope this is alright! Yours sincerely, Erik Ribsskog ---------- Forwarded message ---------- From: Benson, Charlotte (Group Customer Relations) <Charlotte.Benson@rbs.co.uk> Date: Fri, Jan 7, 2011 at 10:05 AM Subject: Private and Confidential To: eribsskog@gmail.com Dear Mr Ribsskog Gavin Bridges has asked me to contact you after you raised concerns with Gavin's responses to your complaint raised about a debit card Point of Sale (POS) transaction. I have fully reviewed the complaint file and I am satisfied that Gavin has provided you with a full and accurate explanation as to how POS transactions work. As Gavin has explained, this is not unique to RBS, but instead applicable to all POS transactions that take place within the global system. I will ask Gavin to submit a formal response to you in writing detailing the content of the emails sent from 24-30 December 2010. You will be able to keep this for your records, and I hope it will provide you with a better understanding of how POS transactions work. I am sorry I am unable to help you further, you will receive a letter from Gavin in due course. Kind Regards. Charlotte Benson Team Manager, Group Customer Relations RBS Gogarburn Business House F 1st Floor PO Box 1000 Edinburgh EH1 1HQ e-mail charlotte.benson@rbs.co.uk The Royal Bank of Scotland plc, Registered in Scotland No. 90312. Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB Authorised and regulated by the Financial Services Authority. This e-mail message is confidential and for use by the addressee only. If the message is received by anyone other than the addressee, please return the message to the sender by replying to it and then delete the message from your computer. Internet e-mails are not necessarily secure. The Royal Bank of Scotland plc does not accept responsibility for changes made to this message after it was sent. Whilst all reasonable care has been taken to avoid the transmission of viruses, it is the responsibility of the recipient to ensure that the onward transmission, opening or use of this message and any attachments will not adversely affect its systems or data. No responsibility is accepted by The Royal Bank of Scotland plc in this regard and the recipient should carry out such virus and other checks as it considers appropriate.

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