Jeg sendte en ny e-post til CapQuest

Erik Ribsskog <eribsskog@gmail.com>

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Regarding your letter from 29/11/Fwd: Ref: 7597W0/Fwd: E-mail address Capital One (KMM22164405V93447L0KM)

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Erik Ribsskog <eribsskog@gmail.com>	Sun, Dec 4, 2011 at 11:35 PM
To: legal@capquestco.com
Hi, I got your letter from 29/11 today, at the hostell I live in now. I've tried to get back to Capital One, before their time-limits, but because I live in a hostell, and only get the post around once a week, this has been difficult. I've tried to contact abuse@captialone.com. But they haven't sent it to the right department at Capital One. Also your company isn't replying to my e-mail from 30/11, sent to your general enqueriy e-mail address: queries@capquestco.com So today I'm trying to send to the e-mail address mentioned in your letter, that is legal@capquestco.uk. I'm on a budget in co-operation with CCCS and offer my creditors a token-payment on £1 a month, untill I find new employement. I have this arrangement, with my other creditors, so I hope this is alright. Yours sincerely, Erik Ribsskog ---------- Forwarded message ---------- From: Erik Ribsskog <eribsskog@gmail.comgt; Date: Wed, Nov 30, 2011 at 6:14 PM Subject: Fwd: Ref: 7597W0/Fwd: E-mail address Capital One (KMM22164405V93447L0KM) To: queries@capquestco.com Hi, now I got a phone call from 0125 257 6417, I see here on my mobile. I searched that number on Google, and it says it's your number. Could you please stop calling my mobile and deal with this on e-mail. Since I think it's better to have the correspondence in writing for later reference. Hope this is alright! Regards, Erik Ribsskog ---------- Forwarded message ---------- From: Erik Ribsskog <eribsskog@gmail.com> Date: Wed, Nov 30, 2011 at 1:17 PM Subject: Ref: 7597W0/Fwd: E-mail address Capital One (KMM22164405V93447L0KM) To: queries@capquestco.com Hi, I got a text-message today telling me to contact you quoting Ref: 7597W0. Is this something to do with Capital One? I've tried to contact them, (please see the forwarded e-mails). But they don't have a proper general enquiry e-mail address, so this has been a bit tricky. Regards, Erik Ribsskog ---------- Forwarded message ---------- From: Erik Ribsskog <eribsskog@gmail.com> Date: Mon, Nov 21, 2011 at 5:38 PM Subject: Re: E-mail address Capital One (KMM22164405V93447L0KM) To: Capital One - Abuse <abuse@capitalone.com> Hi, I tried that option earlier today, with the secure messages. But the website didn't want to let me set up an account for these messages, (for some reason). I wonder if you have a proper e-mail address which I could send to. In your last letter, you only gave me seven days, to get back to you. I live at a lodge, (after two unfair, 'gestapo-like' evictions, in Liverpool and Sunderland), and here I don't get the post more often than once a week, normally. So I couldn't reply to you within seven days this time. Just to mention that while I remember this. Maybe my account with you have been moved to another department due to the delay, from the lodge I live at, (Azalea Lodge), with the post? This lodge doesn't have a reception and a manager here tickles me, when I stand in the office-door. (A big guy, which I think is gay). And it's a small office with often up to four people in. It's like a meeting then, I think if I go into the office. And I haven't got a post-rutine explaned. The week before last, I got a letter by the House Manager, Lorraine. She said they had been knocking on my door. I think this sounds strange. I'm a veteran from the infantery and am used with waking up when there was an alarm. I think I would have heard knocking on my door. Perhaps the food doesn't contain enough vitamins, so that staff get small muscles and can't make sound, when knocks? Beats me. Just to inform. I also post about this on my blogg, to explain about my situation as a refugee, in the UK. Thanks for your e-mail! Could I please have a 'proper' e-mail address to Capital One? Regards, Erik Ribsskog On Mon, Nov 21, 2011 at 4:37 PM, Capital One - Abuse <abuse@capitalone.com> wrote: Hello Erik Ribsskog, Thanks for your message. If you are a Capital One® customer in the United Kingdom (UK), please go to www.capitalone.co.uk to enrol your account and send a secure message. If you are not a Capital One customer but have a question for us, please call us at 08458 400 400. Representatives are available 24 hours every day. Please note, calls to 0845 numbers will be charged at a local rate. The cost will vary depending on your service provider. Calls may be recorded/monitored for training purposes. If you are calling from abroad, please call +44 115 993 8002. Representatives are available 24 hours every day. Since regular electronic correspondence is not a secure method of contacting us and we wish to protect the integrity of account information, Capital One prefers to discuss personal and account-specific questions by secure message and telephone rather than by e-mail. We assure you that all other electronic contact with us such as viewing statements and making payments is secure. We look forward to new opportunities to assist you. Regards, Capital One Original Message Follows: ------------------------ Hi, I'm trying to get the e-mail address for Capital One, (UK), since it's expensive to call them from mobile. Regards, Erik Ribsskog The information contained in this e-mail is confidential and/or proprietary to Capital One and/or its affiliates. The information transmitted herewith is intended only for use by the individual or entity to which it is addressed. If the reader of this message is not the intended recipient, you are hereby notified that any review, retransmission, dissemination, distribution, copying or other use of, or taking of any action in reliance upon this information is strictly prohibited. If you have received this communication in error, please contact the sender and delete the material from your computer.

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