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Erik Ribsskog <eribsskog@gmail.com>

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Confirmed booking from hostelworld.com

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Erik Ribsskog <eribsskog@gmail.com>	Sun, Jan 22, 2012 at 8:25 PM
To: Hostelworld <bookings@hostelworld.com>
Hi, I wanted to compain about what happened, when I got to Hatters, at around 4 PM, on Friday. Four big police-officers were ambushing me there. They brought me to a mental-ward, and took from me my mobile and my luggage. I was told the hospital had the right to keep me there, under a law called section 136, for 72 hours. After four hours they finally let me go. I had to speak with four doctors there, and even two more police officers, and also more hospital staff. It seems someone in my homeland Norway had called the Police in the UK after they'd read my Norwegian blog, and fed them some lies, resulting in the Police in the UK starting to actiing militant, I think I have to call it. When I got back to Hatters, they refused to let me stay there. Because of the Police, they, (Bera, I think his name was, a person who didn't speak English fluently, I think), said. The doctors in the Liverpool Royal Hospital mental ward, mentioned that Hatters were YMCA. In 2005 I stayed at the International Inn, in South Hunter St., in Liverpool But I've also rented a flat from that company, and there was a dispute, about arrears etc., so I didn't want to stay here this time. But when Hatters refused me to stay there at around 10 PM on Friday, then I had to stay at the International Inn again. I think hostels can't tell people they can't stay at their hostel, just like that. This is harassment, I think. I wanted to compain about Hatters. The doctors said Hatters told them I had threatened to kill someone there. That's a dirty lie, I haven't threatened to kill anyone there at all. And Hatters had said I had an axe, that's also a dirty lie. I think you should be careful with having these liers using your hostell-booking-service. And I wanted to complain about Hatters. It was just a coincident that I could find a new hostel, that late at night, on Friday. So this was very irresponsible, by Hatters, Mount Pleasant, in Liverpool. So I hope you remove them from your excelent booking-service. And I hope you can get Hatters to pay a compensation for me. (Through you, because I don't want anything to do with them). For now at the International Inn, it has been a mess, since I hadn't booked before I got here. The keycard have had to be reprogrammed by the reception each day. I only got a hand-written receipt. And I don't think I can complain to them about things that the TV's in the lounge don't work or that other people in my room, talk load about strip-club-visits and through toilet-paper-rolls on my, at night. I don't think I can complain here, since they were fine and gave me room, so late in the night, on Friday. So Hatters have put me in a very difficult situation here, but not accepting my booking, after it was agreed in the forwarded e-mail. I hope I can get some type of compensation because of this, because I'm in the process of moving from Sunderland to Liverpool, and I haven't got much money at the moment, and I've also been messed with by the Scandinavian Church, here in Liverpool, who also told lies, so I guess some underworld, or something, are sabotage-ing against me. So I wanted to complain, so that you get this information, (and I also have a small hope that you can give some compensation, (like money or wouchers for other hotels/hostells), since I booked through your booking-service). Regards, Erik Ribsskog On Fri, Jan 20, 2012 at 2:34 PM, Hostelworld <bookings@hostelworld.com> wrote: Home Hostels Services Travel Insurance Tours Guides My World Blog Dear Erik Ribsskog, Your booking is now confirmed and all the details you need are below. Please keep this for your records and present to the hostel on arrival. Note the hostels terms and conditions, directions to the hostel and some handy tips and resources for your trip. Your booking is confirmed. Your reference number is 29275-24433162 booking information Hatters Hostel- Liverpool 56/60 Mount Pleasant Liverpool England p. +44 (0)151 7095570 email: liverpool@hattersgroup.com Date Room Details Per Bed Pax Total Fri 20th Jan 2012 4 Bed Mixed Dorm Ensuite £15.00 1 £15.00 Sat 21st Jan 2012 4 Bed Mixed Dorm Ensuite £24.50 1 £24.50 Sun 22nd Jan 2012 4 Bed Mixed Dorm Ensuite £14.50 1 £14.50 Total: £54.00 10% Deposit US$8.72 Service Charge: US$2.00 Cancellation Protection: US$1.00 Charge on Card (Service Charge + Deposit): US$11.72 Amount Due On Arrival: £48.60 Important Information A non-refundable charge of GBP 8.40 (USD 11.72) has been billed to your credit card. Upon arrival at your accommodation the balance of GBP 48.60 (USD 78.43) is payable. You are due to arrive here at 16:00. Get directions to this hostel. For your convenience, we have stored your booking in your account. Please print and retain for your records. Click here to make your next booking World Nomads Travel Insurance Extend your policy or claim online, 24/7, even while travelling. Maxroam Sim Card Low cost international roaming for mobiles and cell phone with your Maxroam sim Lonely Planet Guide Books Great value guides for your trip to Liverpool Download Liverpool Podcast Download FREE Liverpool Guide Hostel Conditions Check-In/Out Details Earliest Check-in: 14:00 Latest Check-out: 11:00 Cancellation Policy Guests can cancel their reservation free of charge up to 2 days before arrival. Deposits paid are non refundable. Hostelworld Conditions The outstanding amount is payable to the property directly upon your arrival unless otherwise stated in hostel conditions above. Cancellations must be notified directly to the accommodation provider at least 24 hours prior to arrival unless otherwise stated above. In the event of a no show, your card will be charged for the first nights accomodation total unless otherwise stated above. For any changes to an existing reservation, please contact the accommodation provider directly Should your credit card expire or your credit card details change prior to arrival, please contact the accommodation provider directly with the amended details If you paid your deposit with a debit card or PayPal, you must reconfirm your booking 24 hours prior to arrival directly with the property. In the event of cancellation, the booking deposit and booking fee are non-refundable. Please read our Terms & Conditions If you have a question, please see our FAQ or contact us on +353 1 524 5800. Directions to your hostel From the airport Address: 56-60 Mount Pleasant, Liverpool, Merseyside, England L3 5SH From Lime Street: Come out of the station, turning left. Continue until you reach Brownlow Hill. Take a slight left then Mount Pleasant will appear on the right. Take this turning and you will soon see us on the right-hand side. We are no 56-60. From Liverpool Central Train Station: Head north on Fairclough Street and then turn right at Ranelagh Street. Now turn right on Renshaw St, take a slight left at Brownlow Hill and then turn right onto Mount Pleasant. We are number 56-60. From the Coach station: Come south on Fraser Street (towards Lime St Train Station) then when you hit London Rd on the bottom turn left. At the traffic lights, turn right onto Seymour St., continue straight on as it becomes Russell St and then Clarence St (funny English city habit of changing street names halfway down!!) At the third set of traffic lights on this street you will see Mount Pleasant take a right and you will soon see us on the left. We are number 56-60. DON'T FORGET - we are here to help so if you get lost, or just want a friendly voice to guide you just give us a ring! We can email you your own map if you need some visual help!!

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