Erik Ribsskog
<eribsskog@gmail.com>
To: Jane Beauchamp, Complaints Manager/Fwd: Wescot response RE: Mrs. N. Farrow. Your ref: 49597867/S82A
Erik Ribsskog
<eribsskog@gmail.com>
Sat, Dec 8, 2012 at 1:03 PM
To:
Contact Us <contactus@wescot.co.uk>
Hi,
I'm refering to your letter from 5/12, which I got in the post today, and which I attach scanned copies of.
I think your letter has to many issues brought up in it.
And the issues aren't even indexed.
So I don't think I should comment on all the details, in your letter.
From reading your letter quite fast, I didn't like it that you brought my feelings into this.
That's inpolite, I think.
Also, I think the section were you write about the problems with the signature, was difficult to understand, since it was written in a way, to make it problematic, to understand, I think.
I think your English-teacher would have complained if you showed that paragraph, to him.
To try to bring this further.
I have already, about a week before the date your letter, started paying Wescot token-payments, of £1, (from your web-site), like I've previously written to your collegue, (Mr. Robinson?), that I would start doing.
So I now plan to continue paying you token-payments, of £1, by the 30th., each month.
Untill I find a new job, then I'm going to set up a new budget, and increase the payments.
Hope this is alright!
Yours sincerely,
Erik Ribsskog
---------- Forwarded message ----------
From: Contact Us <contactus@wescot.co.uk>
From: Contact Us <contactus@wescot.co.uk>
Date: Thu, Nov 15, 2012 at 12:04 PM
Subject: Wescot response RE: Mrs. N. Farrow. Your ref: 49597867/S82A
To: Erik Ribsskog <eribsskog@gmail.com>
15 November 2012
Dear Mr Ribsskog
Further to your recent email.
I acknowledge your comments and would like to confirm that Wescot always attempt to respond with an explanation or resolution as quickly as possible.
Our client confirmed the signature you provided when you requested your new address to be updated on their records did not match the signature on the account. According to our client, they
did not inform you the balance is not outstanding. They have confirmed the account will not be deleted and advised you should set repayment arrangement with ourselves. Please complete the attached form.
Please accept my apologies for any inconvenience you may have been caused whilst contacting us.
Yours sincerely
Funmi Olugbenga-Dada
Account Controller
email: contactus@wescot.co.uk
From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: Monday, November 12, 2012 10:39 PM
To: Contact Us
Cc: Q&A
Subject: To: Mrs. N. Farrow. Your ref: 49597867/S82A
Hi,
It wasn't like you write in the letter.
So that's why I wanted the debt deleted.
(And Wescot have also told me in a letter, that I don't reply to your correspondence.
And I've gone to business-school, and I think letters shouldn't contain lies.
Perhaps you could contact Capital One again and ask them if they now accept my token-payment offer of £1 a month, from about a year ago?
Thanks in advance for any help!
Best regards,
Registered in Scotland No. SC84131, Registered Office: Kyleshill House, 1 Glencairn Street, Saltcoats, Ayrshire KA21 5JT
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