Mer om Twitter-klage, (Knut_Bergli)

Erik Ribsskog
<eribsskog@gmail.com>

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#7129026 Twitter Support: update on "Offensive content - Knut_Bergli"

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Erik Ribsskog

<eribsskog@gmail.com>




Wed, Jan 23, 2013 at 12:42 AM

To:
Twitter Support <support+id7129026@twitter.zendesk.com>







Hi,

I think the way you respond to the complaints I'm sending you, at Twitter, seems very inconsistent.

So I would have wanted to escalate this complaint, for a second opinion.

Hope this is alright!

Regards,

Erik Ribsskog

On Fri, Jan 18, 2013 at 4:37 PM, SamuelFisher <notifications-support@twitter.zendesk.com> wrote:

##- Please type your reply above this line -##

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SamuelFisher, Jan 18 08:37 am (PST): Hello,
While we understand your frustration, the reported behavior is not in violation of the Twitter Rules (http://twitter.com/rules).
Here are some quick tips to help you with your situation:

• Do not respond to the user. We have found that responding to someone who is intentionally attempting to aggravate you or others encourages them to continue their behavior.
• Block the user. You can block the user using the blocking feature described here: https://support.twitter.com/entries/117063
• Learn more about how to deal with abusive users: https://support.twitter.com/articles/15794
• Learn how to flag inappropriate media here: https://support.twitter.com/articles/20069937

As a policy, we do not mediate content and we do not intervene in disputes between users. This means that users are allowed to post potentially inflammatory content, provided that they do not violate the Twitter Rules.
If someone feels personally threatened, or if you believe the content you are reporting is prohibited in your local jurisdiction, please contact your local authorities with the information you provided to us. You can point local law enforcement to our Law Enforcement Guidelines here: https://support.twitter.com/articles/41949.
Please let us know if you believe the behavior has escalated or otherwise violates our rules.
Thanks,
SamuelFisher
Twitter Trust & Safety

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johncons, Jan 07 10:27 am (PST): How can we help?: Offensive content
Reported user: @Knut_Bergli
Offensive Tweet: https://twitter.com/Knut_Bergli/status/286224501417574400
Text of Tweet: @johncons Virker som du ikke er helt i balanse mentalt. Trenger du noe hjelp med å kontakte myndigheter, helsevesen mm for å få hjelp?
Tweet time: Jan 01 2013 21:36:53 via web
What are you reporting?: This user keeps sending me @replies and I don't want to receive them.
Blocked user(s): Yes
How long ago did this begin?: About a week ago
How many times has this happened?: Only once, (but this is a new account which seems dedicated to attacking me).
I've sent you around one hundred similar reports lately.
This seems organised.
Further description of problem: This is a person I've never heard the name of earlier.
He writes I seem insane and if I need help with contacting the mental-autoroties, etc.
This is very offensive and inpolite, I think.
So I wanted to complain about this harassment.
Your full name: Erik Ribsskog
I understand that Twitter may provide third parties, such as the affected user, with a copy of this report.
Twitter username: @johncons
Email address: eribsskog@gmail.com






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