Erik Ribsskog
<eribsskog@gmail.com>
#6942297 Twitter Support: update on "Offensive content - Posegodt_"
Erik Ribsskog
<eribsskog@gmail.com>
Thu, Jan 10, 2013 at 10:58 AM
To:
Twitter Support <support+id6942297@twitter.zendesk.com>
Hi,
are you the line-manager of the Twitter-staff I complained about?
Why don't you explain about this in your e-mail?
That would have been normal and polite in the business-world.
Why don't you explain about this in your e-mail?
That would have been normal and polite in the business-world.
Are Twitter on a 'nerd-sky'?
Do Twitter have their feet on the ground?
Erik Ribsskog
##- Please type your reply above this line -##
SamuelFisher, Jan 10 02:47 am (PST): Hello,
Twitter only takes actions on accounts that violate the Twitter Rules (https://twitter.com/rules). I understand it can be frustrating to be the recipient of this kind of attention, but our role is that of a communications platform, and we do not mediate or remove speech that does not violate our rules.
We have generally found that responding to users who are intentionally attempting to aggravate you encourages that user to continue their behavior. Furthermore, this interaction generally indicates that there is an active conversation as opposed to violating behavior.
Removing content (or trying to) is more likely to get the content distributed more widely and to draw more attention to the content.
Consider reaching out to those around you for help, like friends, family, and even your local authorities for more support. By allowing them to see this behavior, they can help you determine what you should do offline to help your situation. Please let us know if you believe the behavior has escalated or otherwise violates our rules.
If you believe the content or behavior you are reporting is prohibited in your local jurisdiction, please contact your local authorities so they can accurately assess the content or behavior for possible violations of local law. If Twitter is contacted directly by law enforcement, we can work with them and provide assistance for their investigation as well as guidance around possible approaches. You can point local law enforcement to our Law Enforcement Guidelines here: https://support.twitter.com/
Additional information:
• Dealing with abusive users: https://support.twitter.com/
• Blocking other users: https://support.twitter.com/
• Making your profile protected: https://support.twitter.com/
Thanks,
SamuelFisher
Twitter Trust & Safety
johncons, Jan 05 12:41 am (PST): Hi,
you ignore that I ask to get this sent to your line-manager, I think.
Maybe you should buy a dictonary.
(If you don't know what line-manager is).
(If you don't know what line-manager is).
Erik Ribsskog
SetantaRoss, Jan 02 06:00 am (PST): Hello,
While we understand your frustration, the reported behavior is not in violation of the Twitter Rules (http://twitter.com/rules).
• Do not respond to the user. We have found that responding to someone who is intentionally attempting to aggravate you or others encourages them to continue their behavior.
• Block the user. You can block the user using the blocking feature described here: https://support.twitter.com/
• Learn more about how to deal with abusive users: https://support.twitter.com/
• Learn how to flag inappropriate media here: https://support.twitter.com/
As a policy, we do not mediate content and we do not intervene in disputes between users. This means that users are allowed to post potentially inflammatory content, provided that they do not violate the Twitter Rules.
If someone feels personally threatened, or if you believe the content you are reporting is prohibited in your local jurisdiction, please contact your local authorities with the information you provided to us. You can point local law enforcement to our Law Enforcement Guidelines here: https://support.twitter.com/
Please let us know if you believe the behavior has escalated or otherwise violates our rules.
Thanks,
SetantaRoss
Twitter Trust & Safety
johncons, December 23, 2012 08:11 pm (PST): Hi,
you ignore that this is about more than the pictures here, I think.
(And I also disagree about them).
Could you please escalate to your line-manager?
Erik Ribsskog
SetantaRoss, December 21, 2012 04:02 am (PST): Hello,
Thanks for providing this information. As a policy, we do not mediate user content, including images, unless it violates the Twitter Rules (https://twitter.com/rules). Based on this policy, we will not remove the reported image.
What violates the Twitter Rules?
Twitter does investigate and remove profile photos, header photos, and background images
for violations such as nudity or pornographic content.
Media within Tweets that might be considered sensitive content such as nudity, violence, or medical procedures, can be flagged for our review by using the flagging feature on the Tweet. If the media is considered sensitive content, users will be required to click through a warning message before media is displayed to them. You can find more information about about media on Twitter at the following links:
Flagging and reporting media: https://support.twitter.com/
Media policy: https://support.twitter.com/
To learn more on how to protect your online photos, read the following article:
https://support.twitter.com/
If you are making an allegation of copyright infringement (please note that in most instances, the subject of a photograph is not the copyright owner), our copyright page has more information about the proper process for requesting removal:
http://support.twitter.com/
Thanks,
SetantaRoss
Twitter Trust & Safety
johncons, December 20, 2012 02:57 pm (PST): How can we help?: Offensive content
Reported user: @Posegodt_
Offensive Tweet: https://twitter.com/Posegodt_/
Text of Tweet: @johncons må være verdens dårligste forretningsmann. Endrer navn på butikken sin (nå til @Posegodt ) annenhver dag. Smart!
Tweet time: Dec 16 2012 02:18:56 via web
Offensive Tweet: https://twitter.com/Posegodt_/
Text of Tweet: @Posegodt @johncons Gratulerer med Klodrik-prisen!
Tweet time: Dec 16 2012 02:19:16 via web
What are you reporting?: This user keeps sending me @replies and I don't want to receive them.
Blocked user(s): Yes
How long ago did this begin?: Few days ago
How many times has this happened?: Only twice, (but this is a new account which seems dedicated to attacking me).
I've sent you between fifty and one hundred similar reports lately.
This seems organised.
Further description of problem: This person is using manipulated pictures of me, (which I have taken myself, and owns the copyrights for), on the Twitter-page.
The person is using the name of my web-shop, (Posegodt).
The person attacks me for changing the name on my web-shop, when this was initiated by that someone registered that name, (Godtebutikken), on Twitter, and impersonated my web-shop.
And the web-shop was also hacked, and links to horrible pictures was put on the web-shop.
This account is set up just to terrorise me, it seems to me.
Your full name: Erik Ribsskog
I understand that Twitter may provide third parties, such as the affected user, with a copy of this report.
Twitter username: @johncons
Email address: eribsskog@gmail.com
Message-Id:8CB4Q5HP_
Innlegg
