Erik Ribsskog
<eribsskog@gmail.com>
Call Centre Manager (Liverpool in work-ref.: 608050)
Erik Ribsskog
<eribsskog@gmail.com>
Mon, Aug 12, 2013 at 4:57 PM
To:
natasha.ralph@liverpool.gov.uk
Hi,
Personal Adviser Sarah at Aintree Jobcentre adviced me to apply for this job, in a meeting today.
I was responsible for motivating, training and developing up to 25 employees, at a time, when I worked as a Store Manager, in Rimi, and one of the shops I worked as a Store Manager in, (Rimi Kalbakken, in Oslo), from 2000 to 2001, had a weekly turn-over, at around 850.000 NOK, (which is around £90.000).
I've also worked in a call-centre, (Arvato), here in Liverpool, (from 2005 to 2006), taking inbound calls, (in Norwegian and English), from Microsoft-customers in the Nordic countries, (and Israel). Here I ran the whole campaign myself, for some days, between Christmas and New Year, in 2005, since all the managers there just went away on holiday. I also got extra responsibilities like organising a weekly service-level-competition, which I think one have to say was a 'manager-task', (which one of the Team Leaders there, Vivian Steinsland, wanted me to organise).
I've also worked in a call-centre in Oslo, (Norsk Idrettshjelp), taking outbond calls, (as an extra-job, (when I worked full time as an Assistant Manager in Rimi), to earn money for my driving-licence, from around February to August, in 1995).
I attach my CV and hope to hear back from you!
Yours sincerely,
Erik Ribsskog
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